Award

HH282-25-SBS Solution Care

NHS HIGHLAND

This public procurement record has 1 release in its history.

Award

02 Apr 2025 at 00:00

PCS Notice - Website Contract Award Notice
Summary of the contracting process

NHS Highland has awarded a contract titled "HH282-25-SBS Solution Care" under the health industry category. This procurement process specifically targeted the region of Inverness, UKM6. The tender follows an open procedure and has completed the award stage. The contract commenced on 26 February 2025 and concludes on 25 February 2026, with the main objective being the provision of patient and citizen communication and engagement solutions. Key dates include the contract signing on 26 February 2025.

This tender presents significant opportunities for businesses involved in communication technology and healthcare support services. Companies that specialise in patient engagement and communication systems, especially those capable of providing comprehensive, 24/7 solutions, would find this contract particularly advantageous. SMEs, such as Netcall Technology Limited, who are nimble in their service delivery, stand to benefit from such procurements in the healthcare sector. Businesses seeking to extend their offerings within the UK healthcare market could leverage this opportunity for long-term growth and expanded service portfolios.

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Notice Information

Notice Title

HH282-25-SBS Solution Care

Notice Description

Call of from SBS10175 Patient/Citizen Communication & Engagement Solutions Solution Care Contract 26 February 2024 up to and including 25 February 2025 Liberty Converse - Contact Portal Messenger+ Notify - Comprehensive 24 hours x 365 days cover 26/02/2025 - 25/02/2026

Lot Information

Lot 1

Call off From Patient/Citizen Communication & Engagement Solutions Framework Reference: SBS10175 Solution Care Contract 26 February 2024 up to and including 25 February 2025 Liberty Converse - Contact Portal Messenger+ Notify - Comprehensive 24 hours x 365 days cover 26/02/2025 - 25/02/2026

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000795155
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR527407
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
PCS Notice - Website Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

32 - Radio, television, communication, telecommunication and related equipment

64 - Postal and telecommunications services

72 - IT services: consulting, software development, Internet and support

CPV Codes

32000000 - Radio, television, communication, telecommunication and related equipment

32260000 - Data-transmission equipment

32500000 - Telecommunications equipment and supplies

32570000 - Communications equipment

32573000 - Communications control system

64000000 - Postal and telecommunications services

64227000 - Integrated telecommunications services

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£90,818 Under £100K

Notice Dates

Publication Date
2 Apr 202510 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
26 Feb 202512 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS HIGHLAND
Contact Name
Not specified
Contact Email
nhsh.tenders@nhs.scot
Contact Phone
+44 1463704000

Buyer Location

Locality
INVERNESS
Postcode
IV2 3BW
Post Town
Inverness
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM2 Highlands and Islands
Small Region (ITL 3)
TLM20 Highlands and Islands
Delivery Location
TLM6 Highlands and Islands
Local Authority
Highland
Electoral Ward
Inverness South
Westminster Constituency
Inverness, Skye and West Ross-shire

Supplier Information

Number of Suppliers
1
Supplier Name

NETCALL TECHNOLOGY

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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