NHSWYICB - West Yorkshire 24/7 All Age Crisis Text Service
Description: An all age mental health crisis text service for the population of WYICB via the Most Suitable Provider Process
Summary: The NHS West Yorkshire Integrated Care Board is spearheading a contract for the West Yorkshire 24/7 All Age Crisis Text Service. This procurement, valued at £384,193 and classified under health services, is aimed at providing mental health support through a text service across West Yorkshire, United Kingdom. The process follows the Provider Selection Regime (PSR) regulations and has reached the contract award stage, as of 26 January 2026. Notably, the procurement bypasses the typical Public Contracts Regulations 2015 due to technical reasons, opting for a limited procedure without prior publication of a call for competition. The service is scheduled to commence on 1 April 2026 for a term of two years.