Planning

RBGKEW1376 - RBG Kew Ticketing Early Market Engagement

BOARD OF TRUSTEES OF THE ROYAL BOTANIC GARDENS KEW

This public procurement record has 2 releases in its history.

Planning

14 Nov 2024 at 15:55

Market Engagement Notice
Planning

14 Nov 2024 at 15:50

Market Engagement Notice
Summary of the contracting process

The Board of Trustees of the Royal Botanic Gardens Kew is currently in the planning stage for procuring a new ticketing and admissions system, titled "RBGKEW1376 - RBG Kew Ticketing Early Market Engagement." This falls under the industry category of tickets and industry-specific software packages, with the procurement process focusing on gauging market interest and capability. The procurement location is Richmond, England, with a postal code of TW9 3AB. The engagement end date is set for 6th December 2024, by which all interested parties must submit their early market engagement forms. This process was initiated on 14th November 2024, with the goal of issuing the tender before the end of the year and commencing delivery in April 2025.

This tender presents an excellent opportunity for businesses, especially SMEs and VCSEs, to engage in creating a state-of-the-art ticketing solution for a prestigious institution. Companies specialising in software development, specifically in industry-specific software and information technology services, would find this tender well-suited to their expertise. Additionally, those offering event services may also benefit from the requirements outlined in the early market engagement documents. Participating in this tender could lead to significant business growth by aligning with the renowned Royal Botanic Gardens Kew and enhancing their service delivery capabilities in ticketing and admissions.

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Notice Information

Notice Title

RBGKEW1376 - RBG Kew Ticketing Early Market Engagement

Notice Description

The Royal Botanic Gardens, Kew, is preparing to procure a new ticketing and admissions system. As part of this process, we are conducting early market engagement to gauge the market's interest and capability to tender for the delivery of this solution. Attached, you will find an early market engagement form along with the draft functional requirements for the new system. We have indicated which requirements are likely to be Pass/fail and which are likely to be considered "must have". Other requirements are desirable. This is not the final list and may be updated prior to issuing the tender. RBG Kew recently completed an internal project to transition our ticketing operations from third-party platforms to an in-house solution. This experience has given us a much better understanding of our essential requirements versus desirable ones, all outlined in the attached documentation. The intention is to issue the tender before the end of this calendar year and aim to start delivery in April 2025. Additional information: Please review the attached documents for complete details on the early market engagement. If you feel that your organisation can contribute to this exercise, kindly complete the early market engagement form and return it to us at the email address provided by 12 pm on 6th of December 2024.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-9751b6fb-c596-40db-87bf-c4bcf21c9c18
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/b5e9f538-7e04-435b-ac59-c205af7aa607
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
Market Engagement Notice
Procurement Type
Standard
Procurement Category
Not specified
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

22 - Printed matter and related products

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

22459000 - Tickets

48100000 - Industry specific software package

72212100 - Industry specific software development services

72222300 - Information technology services

79952000 - Event services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
14 Nov 20241 years ago
Submission Deadline
Not specified
Future Notice Date
6 Dec 2024Expired
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
BOARD OF TRUSTEES OF THE ROYAL BOTANIC GARDENS KEW
Contact Name
Duncan Di Claudio
Contact Email
eve@kew.org
Contact Phone
02083325193

Buyer Location

Locality
RICHMOND
Postcode
TW9 3AB
Post Town
Twickenham
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI7 Outer London - West and North West
Small Region (ITL 3)
TLI75 Hounslow and Richmond upon Thames
Delivery Location
Not specified
Local Authority
Richmond upon Thames
Electoral Ward
Kew
Westminster Constituency
Richmond Park

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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