Award

Digital Dictation, Speech Recognition and Outsourced Transcription

NHS SHARED BUSINESS SERVICES LTD (NHS SBS)

This public procurement record has 1 release in its history.

Award

14 May 2020 at 16:42

Summary of the contracting process

The procurement process involves NHS Shared Business Services Ltd (NHS SBS), which is based in Salford (M50 2UW, England). The tender is titled "Digital Dictation, Speech Recognition and Outsourced Transcription" and falls under the services industry category related to dictating machines (CPV classification 32332100). This process is at the Award stage, with the contract period beginning on 16th June 2020 and running until 15th June 2022. The total estimated contract value is £60,000,000, with a minimum value of £3,000,000. The procurement method utilised is an open procedure, allowing for broad participation from potential suppliers.

This tender presents significant opportunities for businesses involved in digital dictation and transcription services. Companies that provide hardware and software solutions, as well as IT services focusing on document and voice recognition technologies, will find this contract particularly relevant. The framework agreement is designed to accommodate both capital purchases and subscription-based services, making it suitable for various business models, including small and medium-sized enterprises (SMEs) that can support NHS SBS's requirements across the UK and beyond.

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Notice Title

Digital Dictation, Speech Recognition and Outsourced Transcription

Notice Description

NHS SBS are looking to create a Framework Agreement to support Approved Organisations with regard to their Digital Dictation, Speech Recognition and Outsourced Transcription requirements. The Framework Agreement will be divided into Lots specific to Digital Dictation (Fixed and SaaS), Speech Recognition (Fixed and SaaS),Outsourced Transcription services, and also a Lot employing a combination of these services (Combined Solutions). The Framework Agreement will provide Approved Organisations with the flexibility to either invest in a capital purchase of hardware and software solutions or alternatively purchase the services on a subscription model where hosting options can be discussed or through a price per line basis (i.e. Software as a Service SaaS).

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-b34dca0d-b833-409e-ad68-99f6690e1e79
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/a52147e9-723d-4e1b-b4fc-a4a092ce4226
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

32 - Radio, television, communication, telecommunication and related equipment

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

32332100 - Dictating machines

32342450 - Voice recorders

32344110 - Voice-logging system

32582000 - Data carriers

48180000 - Medical software package

48311000 - Document management software package

48311100 - Document management system

48314000 - Voice recognition software package

48317000 - Word-processing software package

48517000 - IT software package

48900000 - Miscellaneous software package and computer systems

72000000 - IT services: consulting, software development, Internet and support

72212218 - License management software development services

72212314 - Voice recognition software development services

72250000 - System and support services

72253000 - Helpdesk and support services

72253200 - Systems support services

72261000 - Software support services

72500000 - Computer-related services

79550000 - Typing, word-processing and desktop publishing services

79551000 - Typing services

Notice Value(s)

Tender Value
£60,000,000 £10M-£100M
Lots Value
Not specified
Awards Value
£60,000,000 £10M-£100M
Contracts Value
Not specified

Notice Dates

Publication Date
14 May 20205 years ago
Submission Deadline
8 Jan 2020Expired
Future Notice Date
Not specified
Award Date
3 May 20205 years ago
Contract Period
15 Jun 2020 - 15 Jun 2022 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
NHS SHARED BUSINESS SERVICES LTD (NHS SBS)
Contact Name
Sakir Mahmud
Contact Email
sakir.mahmud@nhs.net
Contact Phone
Not specified

Buyer Location

Locality
SALFORD
Postcode
M50 2UW
Post Town
Manchester
Country
England

Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD3 Greater Manchester
Small Region (ITL 3)
TLD34 Greater Manchester South West
Delivery Location
Not specified

Local Authority
Salford
Electoral Ward
Quays
Westminster Constituency
Salford

Supplier Information

Number of Suppliers
18
Supplier Names

3M UNITED KINGDOM

APROBRIUM

BIGHAND

BLUEWIRE-TECHNOLOGIES

CRESCENDO SYSTEMS

DICT8

DICTATE IT

DSCRIBE

G2 SPEECH

INVENTASIA

NORTY LTD T/A T-PRO

NUANCE COMMUNICATIONS IRELAND

OKS INTERNATIONAL

SCRIBETECH (UK

THE TRANSCRIPTION AGENCY

VOICE TECHNOLOGIES

XANADUTEC

XSTEK

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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