Tender

Digital Dictation, Speech Recognition and Outsourced Transcription

NHS SHARED BUSINESS SERVICES LTD (NHS SBS)

This public procurement record has 1 release in its history.

Tender

22 Nov 2019 at 17:01

Summary of the contracting process

The NHS Shared Business Services Ltd (NHS SBS) is initiating a tender for the "Digital Dictation, Speech Recognition and Outsourced Transcription" project, aimed at supporting approved organisations in various digital dictation and transcription needs. This procurement process, classified under services, is currently in the tender stage, with a closing date set for 8th January 2020. The overall contract value is £60 million, with a minimum threshold of £3 million. This framework agreement will encompass several lots, allowing flexibility for organisations in choosing between capital purchases or subscription-based services.

This opportunity represents significant growth potential for businesses in the technology and services sectors, particularly those specialising in IT services, software development, and transcription solutions. Small and Medium Enterprises (SMEs) are particularly encouraged to participate, providing innovative solutions in digital dictation and speech recognition. Companies well-versed in delivering software as a service (SaaS) models or those with expertise in document management and support services would be well-suited to compete for this contract.

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Notice Title

Digital Dictation, Speech Recognition and Outsourced Transcription

Notice Description

NHS SBS are looking to create a Framework Agreement to support Approved Organisations with regard to their Digital Dictation, Speech Recognition and Outsourced Transcription requirements. The Framework Agreement will be divided into Lots specific to Digital Dictation (Fixed and SaaS), Speech Recognition (Fixed and SaaS),Outsourced Transcription services, and also a Lot employing a combination of these services (Combined Solutions). The Framework Agreement will provide Approved Organisations with the flexibility to either invest in a capital purchase of hardware and software solutions or alternatively purchase the services on a subscription model where hosting options can be discussed or through a price per line basis (i.e. Software as a Service SaaS).

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-bf23e4bf-eaf7-4d77-81a0-5a57721ce1ae
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/274aa4cc-ec67-4b89-a6a5-52308c66b158
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

32 - Radio, television, communication, telecommunication and related equipment

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

32332100 - Dictating machines

32342450 - Voice recorders

32344110 - Voice-logging system

32582000 - Data carriers

48180000 - Medical software package

48311000 - Document management software package

48311100 - Document management system

48314000 - Voice recognition software package

48317000 - Word-processing software package

48517000 - IT software package

48900000 - Miscellaneous software package and computer systems

72000000 - IT services: consulting, software development, Internet and support

72212218 - License management software development services

72212314 - Voice recognition software development services

72250000 - System and support services

72253000 - Helpdesk and support services

72253200 - Systems support services

72261000 - Software support services

72500000 - Computer-related services

79550000 - Typing, word-processing and desktop publishing services

79551000 - Typing services

Notice Value(s)

Tender Value
£60,000,000 £10M-£100M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
22 Nov 20196 years ago
Submission Deadline
8 Jan 2020Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
16 Mar 2020 - 15 Mar 2024 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
NHS SHARED BUSINESS SERVICES LTD (NHS SBS)
Contact Name
Sakir Mahmud
Contact Email
sakir.mahmud@nhs.net
Contact Phone
+44 1612122420

Buyer Location

Locality
SALFORD
Postcode
M50 2UW
Post Town
Manchester
Country
England

Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD3 Greater Manchester
Small Region (ITL 3)
TLD34 Greater Manchester South West
Delivery Location
Not specified

Local Authority
Salford
Electoral Ward
Quays
Westminster Constituency
Salford

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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