This public procurement record has 2 releases in its history.

Award

22 Jan 2025 at 09:49

Tender

28 May 2021 at 16:48

Summary of the contracting process

Longhurst Group Limited has initiated and completed the procurement process for "Responsive Repairs and Voids," covering the general needs, leasehold, care and support, and office stock across its East, South, and West regions. The procurement, under the main category of repair and maintenance services (CPV code: 50000000), was structured into three lots, each extending for an initial period of 5 years, with possible extensions up to another 5 years. The procurement employed a competitive dialogue method, with significant emphasis on quality, sustainability, social value, and price, as per the outlined award criteria. Contracts for each lot were signed on 5th April 2022, with Morgan Sindall Property Services Limited awarded the East Region, Fortem Solutions Limited the South Region, and Ian Williams Limited the West Region. The total contract value for the maximum 10-year duration is estimated at approximately £211.5 million.

This tender presents significant opportunities for businesses in the repair and maintenance sector to engage in a long-term partnership with a major housing provider, fostering business growth through substantial and consistent work volumes. Companies specialising in responsive repairs, electrical testing, asbestos and legionella testing, fire safety, and kitchen and bathroom refurbishments would be well-suited to compete in this procurement. The comprehensive framework allows for potential expansion of services, providing further growth prospects for innovative businesses that can adapt to the evolving needs of Longhurst Group's property management and customer service excellence strategies.

How relevant is this notice?

Notice Title

Responsive Repairs and Voids

Notice Description

Longhurst Group invited tenders from suitably experienced organisations who demonstrated knowledge, skill and innovation in delivering responsive repairs and voids services to our general needs, leasehold, care and support and office stock. The works are in relation to Longhurst Group's current and future properties. Works will be delivered under a TPC 2005 (as amended) for a maximum of 10 years: which will run for an initial period of 5 years with the option to extend by up to a further 5 years. Customer care excellence and high customer satisfaction is at the heart of our repair service. The successful implementation of ICT is one of the key drivers for the successful delivery of the Responsive Repairs and Void service with the continued development of systems through the life of the contract. Our requirement is split into geographical Lots as detailed below; Lot 1 - East Region Lot 2 - South Region Lot 3 - West Region Longhurst Group are looking to let a long term partnership contract covering responsive repairs and voids over its 3 geographical regions and 20,000+ properties.The scope is broken into 3 areas for all Lots: 1. Core scope - Responsive Repairs and Voids - PS13M per annum a. The core scope of the contract is strictly for the delivery of repairs and voids (core scope) - customers are at the heart of everything the Group does and as such the Group are looking for partners who can deliver operational and customer service excellence.The contract will be let on this basis and these works will form the only exclusive works from day 1 of the contract. 2. Additional scope - Electrical Testing and Repairs, Asbestos Testing & Remedials, Fire Safety Works, Legionella Testing & Remedials, Kitchens and Bathrooms - PS5M per annum - this scope will be tested with bidders during dialogue in order to understand the benefit of potentially including from contract year 2 onwards. 3. Further opportunities - to understand possible opportunities for widening and/or deepening the scope of the contract from contract year 3 - PS5M per annum. a. Longhurst Group have implemented ambitious strategies to address the key challenges of our time in this sector - housing crisis, decarbonisation, social inequality and the environment. As a result, we are actively looking for our key strategic partners to help the implementation of these strategies and would potentially consider widening the breadth and depth of relationships with our partners during the course of the contract based on the right conditions. Please note that points 2 and 3 above are not guaranteed or exclusive and will not form the scope of the contract to be awarded for day 1. Longhurst Group are keen to understand the potential opportunity of widening and deepening the scope but it is incumbent on bidders to robustly demonstrate the rationale linked to the four strategy areas. TUPE is applicable to this tender and there is likely to be employees transferring from existing service provider(s).

Lot Information

Responsive Repairs and Voids - East Region

Responsive repairs and voids services to our general needs, leasehold, care and support and office stock located within the Group's East Region. The scope of this Lot is as follows (please see the short description above at sectionII.1.4); 1) Core Scope - Responsive Repairs and Voids - PS4.8M per annum 2) Additional Scope - Electrical Testing and Repairs, Asbestos Testing & Remedials, Fire Safety Works, Legionella Testing & Remedials, Kitchens and Bathrooms - PS1.8M per annum 3) Further Opportunities - PS2M per annum

Options: The option to extend the contract up to a further 5 years.

Responsive Repairs and Voids - South Region

Responsive repairs and voids services to our general needs, leasehold, care and support and office stock located within the Group's South Region. The scope of this Lot is as follows (please see the short description above at sectionII.1.4); 1) Core Scope - Responsive Repairs and Voids - PS5M per annum 2) Additional Scope - Electrical Testing and Repairs, Asbestos Testing & Remedials, Fire Safety Works, Legionella Testing & Remedials, Kitchens and Bathrooms - PS1.6M per annum 3) Further Opportunities - PS2.1M per annum

Options: The option to extend the contract up to a further 5 years.

Responsive Repairs and Voids - West Region

Responsive repairs and voids services to our general needs, leasehold, care and support and office stock located within the Group's West Region. The scope of this Lot is as follows (please see the short description above at sectionII.1.4); 1) Core Scope - Responsive Repairs and Voids - PS3.1M per annum 2) Additional Scope - Electrical Testing and Repairs, Asbestos Testing & Remedials, Fire Safety Works, Legionella Testing & Remedials, Kitchens and Bathrooms - PS1.6M per annum 3) Further Opportunities - PS1.3M per annum

Options: The option to extend the contract up to a further 5 years.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-02b699
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/002113-2025
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Competitive dialogue
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

09 - Petroleum products, fuel, electricity and other sources of energy

31 - Electrical machinery, apparatus, equipment and consumables; lighting

32 - Radio, television, communication, telecommunication and related equipment

35 - Security, fire-fighting, police and defence equipment

44 - Construction structures and materials; auxiliary products to construction (except electric apparatus)

45 - Construction work

50 - Repair and maintenance services

51 - Installation services (except software)

75 - Administration, defence and social security services

90 - Sewage, refuse, cleaning and environmental services


CPV Codes

09000000 - Petroleum products, fuel, electricity and other sources of energy

31000000 - Electrical machinery, apparatus, equipment and consumables; lighting

32000000 - Radio, television, communication, telecommunication and related equipment

35000000 - Security, fire-fighting, police and defence equipment

44000000 - Construction structures and materials; auxiliary products to construction (except electric apparatus)

45000000 - Construction work

50000000 - Repair and maintenance services

51000000 - Installation services (except software)

75000000 - Administration, defence and social security services

90000000 - Sewage, refuse, cleaning and environmental services

Notice Value(s)

Tender Value
£247,770,638 £100M-£1B
Lots Value
£247,770,639 £100M-£1B
Awards Value
Not specified
Contracts Value
£149,760,697 £100M-£1B

Notice Dates

Publication Date
22 Jan 20251 years ago
Submission Deadline
29 Jun 2021Expired
Future Notice Date
Not specified
Award Date
5 Apr 20224 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
Longhurst Group Limited
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BOSTON
Postcode
NN10 6BS
Postcode Area
Northampton
Country
England

Major Region (ITL 1)
TLF East Midlands (England)
Basic Region (ITL 2)
TLF2 Leicestershire, Rutland and Northamptonshire
Small Region (ITL 3)
TLF25 North Northamptonshire
Delivery Location
TLF East Midlands (England), TLG West Midlands (England), TLH East (England)

Local Authority
North Northamptonshire
Electoral Ward
Rushden Lakes
Westminster Constituency
Wellingborough and Rushden

Supplier Information

Number of Suppliers
3
Supplier Names

Fortem Solutions Limited

Ian Williams Limited

Morgan Sindall Property Services Limited

Open Contracting Data Standard (OCDS)

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