D3 Tenders | RM6226 Debt Resolution Services

Notice Information

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Notice Title

RM6226 Debt Resolution Services - Lot 1
Notice Description

Crown Commercial Service has put in place an agreement for the provision of Debt Resolution Services for use by all UK public sector bodies. Debt Resolution Services (DRS) is a Multi-Lot Framework Agreement available for use by UK public sector bodies and future successor organisations which includes Central Government Departments and their arm's length bodies and agencies, the wider public sector and third sector including, but not limited to, local government, health, education, police, fire and rescue, housing associations and charities. This Framework Agreement replaces the Debt Management Integrator RM6180 Framework which has now expired and the Debt Management Services RM6208 framework which will expire on 03/06/2022. It is for delivery primarily within the United Kingdom, with some limited requirements overseas. The key core services include: * debt prevention services, * managed debt collection services (managing multiple collection agencies), * debt collection agency services (including International Collections), * enforcement/warrant recovery services, * debt analytics (including open-banking and complimentary data and analytics), * data aggregation and analysis services, * debt analytics/solutions software and integration, * spend recovery analysis, * debt business process outsourcing, * fraud and error prevention and analysis, * debt advice and guidance services.
Lot Information

Lot1 Managed Debt Collection Services
The provision of Managed Collection Services. Suppliers are required to to provide a managed service of DCA Subcontractors to ensure all aspects of the Service Specification are delivered securely and to time and quality requirements, as well as in line with the Standards specified in the Framework Contract. Supplier's receiving all cases from Buyers will distribute them to DCA Subcontractors. Suppliers shall provide a case management system and will add value to debt collection services through the effective use of data and analytics, and maintaining effective supplier, contract, and relationship management. Suppliers will deliver all the mandatory requirements as detailed in Framework Schedule 1 Specification. CCS will award a Framework Contract to two (2) suppliers. This competition will result in the award of this Lot 1 Framework Contract by CCS, and a Lot 1 Call-Off Contract by HMRC as detailed in the ITT documents. HMRC seeks to award its Call-Off Contract for Lot 1 (Managed Collection Services) to the highest ranking supplier awarded a Framework Contract for Lot 1 (Managed Collection Services). The award of HMRC's Lot 1 Call-Off Contract cannot be made unless and until the Lot 1 Framework Contract has been executed and the Conditions Precedent, set out in the Framework Contract and HMRC's Call-Off Contract, have been complied with by the Supplier. All Lot 1 Bidders will acknowledge and accept that in submitting a tender for CCS' Lot 1 Framework Contract and HMRC's Lot 1 Call-Off Contract, that CCS must first award and execute the Framework Contracts before HMRC's Call-Off Contract HMRC's Lot 1 Call-Off Contract may be awarded and executed, under and in accordance with Framework Schedule 7 (Call-Off Award Procedure). All Lot 1 Bidders therefore agree that their tenders for HMRC's Lot 1 Call-Off Contract shall remain open for acceptance by HMRC until 90 days after the execution of the Lot 1 Framework Contracts by CCS and the Supplier.
Lot 2 FED Data Solutions Services
Provision of FED Data Solutions Services to enable Buyers who will require access to individual or multiple items of data in a variety of formats that they can receive from the Supplier via secure online access to Supplier systems or via other agreed secure medium. The Supplier will provide access to data and information that matches items within the requirement. This lot enabled Buyers to create bespoke data and report requests, it caters for a broad range of potential Buyer requirements. Additional information: The framework has been established for 48 months. A Framework Contract was awarded to all bidders who achieved, or exceeded, Final Score of 32.72
Lot 3 Affordability Assessment and Monitoring
Provision of Affordability Assessment and Monitoring services. The Lot included the provision of automated assessment and validation of personal financial circumstances, automated completion and validation of income and expenditure, using the Supplier's platform, relevant technology and data including CRA data and open banking. Additional information: The framework has been established for 48 months. A Framework Contract was awarded to all bidders who achieved, or exceeded, a Final Score of 24.80
Lot 4 FED Advisory
Provision of FED Advisory Services where Suppliers shall provide subject matter expert personnel with the appropriate security clearances (as proscribed by the Buyer) to deliver a range of advisory service to the Buyer relating to FED including; i. The design of new FED processes or services ii. The review and improvement of existing FED and income generating services iii. The review and implementation of externally procured FED and income generating products and services Additional information: The framework has been established for 48 months. A Framework Contract was awarded to all bidders who achieved, or exceeded, a Final Score of 24.80
Lot 5 Enforcement Services
Provision of Enforcement Services which included the collection of monies owed to the Buyer through the application of enforcement activity inline with the Ministry of Justice Taking Control of Goods: National Standards (April 2014). The lot covers a range of national and local enforcement services requirements underpinning the key deliverables. The services included: * Visits * Immobilising Vehicles and Taking Control of Goods * Sale of Goods * Information Sharing and Targeted Enforcement * Warrants of Arrest (Bail and no Bail and Committal) * Optional Service - International Enforcement / Foreign Registered Vehicles Additional information: The framework has been established for 48 months. A Framework Contract was awarded to all bidders who achieved, or exceeded, a Final Score of 45.32
Lot 6 Litigation Services England and Wales
Provision of Litigation Services for England and Wales (including the appropriate alternative action in Northern Ireland). The services included: a. Judgement or equivalent Order to Enforce (as agreed with the Buyer) b. Pre-enforcement / Early action Case Management c. Pre litigation verification d. Warrant of Execution (County Court - bailiff to attend Customer's address); e. Attachment of Earnings; f. Writ of Fi Fa (High Court); g. High Court Enforcement Agent Service; h. Third Party Debt Order; i. Charging Order (and apply for restriction) j. Drive-by Asset Valuation k. Order for Sale l. Order to obtain information; m. Bankruptcy (insolvency, including CVA, IVA proposals and Debt Arrangement Schemes (Scotland); n. Order for Possession; o. Freezing Injunctions and search orders; p. Tomlin Order (court action is stayed); q. European Orders for Payment; r. European Small Claims Procedure or European Enforcement Order (if appropriate). Additional information: The framework has been established for 48 months. A Framework Contract was awarded to all bidders who achieved, or exceeded, a Final Score of 24.80
Lot 7 Scottish Litigation Services
Provision of Scottish Litigation Services (including the appropriate alternative action in Northern Ireland): The services included: A. Judgement or equivalent Order to Enforce (as agreed with the Buyer) B. Pre-enforcement / Early action Case Management C. Pre litigation verification D. Warrant of Execution (County Court - bailiff to attend Customer's address); E. Attachment of Earnings; F. Writ of Fi Fa (High Court); G. High Court Enforcement Agent Service; H. Third Party Debt Order; I. Charging Order (and apply for restriction) J. Drive-by Asset Valuation K. Order for Sale L. Order to obtain information; M. Bankruptcy (insolvency, including CVA, IVA proposals and Debt Arrangement Schemes (Scotland); N. Order for Possession; O. Freezing Injunctions and search orders; P. Tomlin Order (court action is stayed); Q. European Orders for Payment; R. European Small Claims Procedure or European Enforcement Order (if appropriate). Additional information: The framework has been established for 48 months. A Framework Contract was awarded to all bidders who achieved, or exceeded, a Final Score of 24.80
Lot 8 UK Auctioneers - London
Provision of Auctioneer Services for the London Region. The services will be utilised as a result of the taking control of assets under Legislation and Proceeds of Crime Act. The Lot included Removal, Collection, Storage, Transportation and Sale of assets, property, equipment or materials for a variety of Buyers and volumes. Services required under this lot included a more specialist service including but not exclusive to; * High value motor vehicles; * High value boats and yachts * High value commercial or residential property * Specialised machinery and Equipment (including plant); * Computers and Accessories; * Electrical Goods * Goods that need a special licence or permit * On-line only asset disposal The Auctioneers Services also includes but not limited to: -Returning the Customer's Goods -Sale - Auction Planning and Advertising -Sale - Auction Salesroom Services -Progress Reports Additional information: The framework has been established for 48 months. A Framework Contract was awarded to all bidders who achieved, or exceeded, a Final Score of 29.90
Lot 9 UK Auctioneers - South
Provision of Auctioneer Services for the South Region. The services will be utilised as a result of the taking control of assets under Legislation and Proceeds of Crime Act. The Lot included Removal, Collection, Storage, Transportation and Sale of assets, property, equipment or materials for a variety of Buyers and volumes. Services required under this lot included a more specialist service including but not exclusive to; * High value motor vehicles; * High value boats and yachts * High value commercial or residential property * Specialised machinery and Equipment (including plant); * Computers and Accessories; * Electrical Goods * Goods that need a special licence or permit * On-line only asset disposal The Auctioneers Services also includes but not limited to: -Returning the Customer's Goods -Sale - Auction Planning and Advertising -Sale - Auction Salesroom Services -Progress Reports Additional information: The framework has been established for 48 months. A Framework Contract was awarded to all bidders who achieved, or exceeded, a Final Score of 29.90
Lot 10 UK Auctioneers - Midlands
Provision of Auctioneer Services for the Midlands Region. The services will be utilised as a result of the taking control of assets under Legislation and Proceeds of Crime Act. The Lot included Removal, Collection, Storage, Transportation and Sale of assets, property, equipment or materials for a variety of Buyers and volumes. Services required under this lot included a more specialist service including but not exclusive to; * High value motor vehicles; * High value boats and yachts * High value commercial or residential property * Specialised machinery and Equipment (including plant); * Computers and Accessories; * Electrical Goods * Goods that need a special licence or permit * On-line only asset disposal The Auctioneers Services also includes but not limited to: -Returning the Customer's Goods -Sale - Auction Planning and Advertising -Sale - Auction Salesroom Services -Progress Reports Additional information: The framework has been established for 48 months. A Framework Contract was awarded to all bidders who achieved, or exceeded, a Final Score of 29.90
Lot 11 UK Auctioneers - North
Provision of Auctioneer Services for the North Region. The services will be utilised as a result of the taking control of assets under Legislation and Proceeds of Crime Act. The Lot included Removal, Collection, Storage, Transportation and Sale of assets, property, equipment or materials for a variety of Buyers and volumes. Services required under this lot included a more specialist service including but not exclusive to; * High value motor vehicles; * High value boats and yachts * High value commercial or residential property * Specialised machinery and Equipment (including plant); * Computers and Accessories; * Electrical Goods * Goods that need a special licence or permit * On-line only asset disposal The Auctioneers Services also includes but not limited to: -Returning the Customer's Goods -Sale - Auction Planning and Advertising -Sale - Auction Salesroom Services -Progress Reports Additional information: The framework has been established for 48 months. A Framework Contract was awarded to all bidders who achieved, or exceeded, a Final Score of 29.90
Lot 12 UK Auctioneers - Wales
Provision of Auctioneer Services for the Wales Region. The services will be utilised as a result of the taking control of assets under Legislation and Proceeds of Crime Act. The Lot included Removal, Collection, Storage, Transportation and Sale of assets, property, equipment or materials for a variety of Buyers and volumes. Services required under this lot included a more specialist service including but not exclusive to; * High value motor vehicles; * High value boats and yachts * High value commercial or residential property * Specialised machinery and Equipment (including plant); * Computers and Accessories; * Electrical Goods * Goods that need a special licence or permit * On-line only asset disposal The Auctioneers Services also includes but not limited to: -Returning the Customer's Goods -Sale - Auction Planning and Advertising -Sale - Auction Salesroom Services -Progress Reports Additional information: The framework has been established for 48 months. A Framework Contract was awarded to all bidders who achieved, or exceeded, a Final Score of 29.90
Lot 13 UK Auctioneers - Northern Ireland
Provision of Auctioneer Services for the Northern Ireland Region. The services will be utilised as a result of the taking control of assets under Legislation and Proceeds of Crime Act. The Lot included Removal, Collection, Storage, Transportation and Sale of assets, property, equipment or materials for a variety of Buyers and volumes. Services required under this lot included a more specialist service including but not exclusive to; * High value motor vehicles; * High value boats and yachts * High value commercial or residential property * Specialised machinery and Equipment (including plant); * Computers and Accessories; * Electrical Goods * Goods that need a special licence or permit * On-line only asset disposal The Auctioneers Services also includes but not limited to: -Returning the Customer's Goods -Sale - Auction Planning and Advertising -Sale - Auction Salesroom Services -Progress Reports Additional information: The framework has been established for 48 months. A Framework Contract was awarded to all bidders who achieved, or exceeded, a Final Score of 29.90
Lot 14 Process Servers
Provision of Process Server Services where Suppliers are required to serve a variety of documents on individuals and businesses throughout England and Wales. The documents to be served included: A. Statutory Demands - the Supplier shall serve on individuals and partnerships B. Bankruptcy petitions may be filed in the High/County Court when a statutory demand is unpaid and the Supplier then shall also serve this on the individual if directed by the Buyer C. Winding Up Petitions (Partnerships) - when a Statutory Demand is unpaid, the Supplier shall serve on partnerships if directed by the Buyer. D. Winding Up Petitions (Companies) When a formal demand letter has been posted and remains unpaid, the Supplier shall serve a Winding Up Petition on a company if directed by the Buyer This Lot requires Suppliers who shall provide the premises, equipment and resources for the provision of the service which also included a Tracing service. Additional information: The framework has been established for 48 months. A Framework Contract was awarded to all bidders who achieved, or exceeded, a Final Score of 29.90
Lot 15 Spend Analytics and Recovery Services
Provision of Spend Analytics and Recovery Services. Suppliers are required to perform a historical analysis of the Buyer's accounts payable transaction data and systems, Other Service Provider (OSP) invoices, credit notes and payments in order to identify, investigate, report and recover any sums that have been overpaid to the Buyer's OSPs, or HMRC in respect of overpaid or underpaid VAT. Lot 15 specifically relates to Accounts Payable Review services which included: A. Statement Review: provision of review and comparison of ledgers and trading accounts to identify, report and recover any unallocated amounts, credit notes or other credit balances due back to the OSP. B. Duplicates and Payment Error Review: provision of a review of historic OSP invoices and payments to identify, report and recover any instances of payment errors through the incorrect or erroneous processing of invoices and the subsequent payments made. C. VAT Error Review: provision of analysis of accounts payable data, transactions and the OSP invoices to identify any instances where VAT has been incorrectly input into the Buyers Accounts Payable system. Additional information: The framework has been established for 48 months. A Framework Contract was awarded to all bidders who achieved, or exceeded, a Final Score of 35.00
Lot 16 SARS General Compliance Review
Provision SARS General Provision Review. Suppliers will be required to perform a historical analysis of the Buyer's accounts payable transaction data and systems, Other Service Provider (OSP) invoices, credit notes and payments in order to identify, investigate, report and recover any sums that have been overpaid to the Buyer's OSPs, or HMRC in respect of overpaid or underpaid VAT. Suppliers on this Lot will specifically provide Contract Compliance General Reviews of contracts and related data held by the Buyer with its OSPs for the supply of goods and services. The review shall identify, investigate, report and recover any overpayments or under-recovered balances due to The Buyer because of OSP non-compliance or failure to implement the full benefit of negotiated agreements, including but not limited to; Pricing, Discounts, Volume and/or Value related bonuses and Service Credits. Additional information: The framework has been established for 48 months. A Framework Contract was awarded to all bidders who achieved, or exceeded, a Final Score of 44.60
Lot 17 Utilities Spend Recovery Review
Provision SARS Utilities Spend Recovery Review. Suppliers were required to perform a historical analysis of the Buyer's accounts payable transaction data and systems, Other Service Provider (OSP) invoices, credit notes and payments in order to identify, investigate, report and recover any sums that have been overpaid to the Buyer's OSPs, or HMRC in respect of overpaid or underpaid VAT. The review included, but not limited to the Analysis of; * Tariff Analysis * Distribution Charges * Transmission Charges * Metering Charges * VAT * Climate Change Levy * Environmental Costs * Capacity Charges * Data Collection Charges * Water Drainage Charges Additional information: The framework has been established for 48 months. A Framework Contract was awarded to all bidders who achieved, or exceeded, a Final Score of 44.60
Lot 18 Telecommunications Spend Recovery Review
Provision SARS Telecommunications Spend Recovery Review. Suppliers are required to perform a historical analysis of the Buyer's accounts payable transaction data and systems, Other Service Provider (OSP) invoices, credit notes and payments in order to identify, investigate, report and recover any sums that have been overpaid to the Buyer's OSPs, or HMRC in respect of overpaid or underpaid VAT. The review must include, but not limited to the analysis of; * Public Switch Telephone Network (PSTN) lines * Call Plans * Multi-Protocol Label Switching (MPLS) / Ethernet * Leased Line Services * Maintenance Charges * Mobile Voice/Data charges * Other areas of overcharging, such as incorrect VAT classification and input, redundant or non-existent services, bill calculation errors, duplicated bills, unclaimed credits and unallocated amounts relating to the supply of Fixed Line and Mobile Telecoms Further details can be found in Schedule 1 - Annex H - Spend Analytics and Recovery Services - Lot 15 to 19 Additional information: The framework will be established for 48 months, A Framework Contract will be awarded to all bidders who achieve, or exceed, a Final Score of 44.60
Lot 19 Specialist VAT Review
Provision SARS Specialist VAT Review. Suppliers were required to perform a historical analysis of the Buyer's accounts payable transaction data and systems, Other Service Provider (OSP) invoices, credit notes and payments in order to identify, investigate, report and recover any sums that have been overpaid to the Buyer's OSPs, or HMRC in respect of overpaid or underpaid VAT. The review included, but not limited to the analysis of; * Input and Output VAT * VAT Rates * Exemption Calculations Additional information: The framework has been established for 48 months. A Framework Contract was awarded to all bidders who achieved, or exceeded, a Final Score of 44.60
Lot 20 Managed Enforcement Services
Provision of Managed Enforcement Services. This Lot will provide a managed service of any EA Subcontractors to ensure; all aspects of The Service are delivered securely and to time and quality requirements, and in line with the Standards. The Enforcement action requirements includes but not limited to; a. Visits b. Immobilising Vehicles and Taking Control of Goods c. Sale of Goods d. Information Sharing and Targeted Enforcement Further details can be found in Schedule 1 - Annex I - Spend Managed Enforcement Services - Lot 20 Additional information: The framework has been established for 48 months. A Framework Contract was awarded to all bidders who achieved, or exceeded, a Final Score minimum quality score of 29.90
Managed Debt Collection Services
Lot 18 Telecommunications Spend Recovery Review
Provision SARS Telecommunications Spend Recovery Review. Suppliers were required to perform a historical analysis of the Buyer's accounts payable transaction data and systems, Other Service Provider (OSP) invoices, credit notes and payments in order to identify, investigate, report and recover any sums that have been overpaid to the Buyer's OSPs, or HMRC in respect of overpaid or underpaid VAT. The review included, but not limited to the analysis of; * Public Switch Telephone Network (PSTN) lines * Call Plans * Multi-Protocol Label Switching (MPLS) / Ethernet * Leased Line Services * Maintenance Charges * Mobile Voice/Data charges * Other areas of overcharging, such as incorrect VAT classification and input, redundant or nonexistent services, bill calculation errors, duplicated bills, unclaimed credits and unallocated amounts relating to the supply of Fixed Line and Mobile Telecoms Additional information: The framework has been established for 48 months. A Framework Contract was awarded to all bidders who achieved, or exceeded, a Final Score of 44.60
Notice Details

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Publication & Lifecycle

Open Contracting ID: ocds-h6vhtk-02ca60
Publication Source: Find A Tender Service
Latest Notice: https://www.find-tender.service.gov.uk/Notice/085495-2025
Current Stage: Award
All Stages: Tender, Award
Procurement Classification

Notice Type: Tender Notice
Procurement Type: Framework
Procurement Category: Services
Procurement Method: Open
Procurement Method Details: Open procedure
Tender Suitability: Not specified
Awardee Scale: Large
Common Procurement Vocabulary (CPV)

CPV Divisions
48 - Software package and information systems
66 - Financial and insurance services
71 - Architectural, construction, engineering and inspection services
72 - IT services: consulting, software development, Internet and support
73 - Research and development services and related consultancy services
75 - Administration, defence and social security services
79 - Business services: law, marketing, consulting, recruitment, printing and security
CPV Codes
48440000 - Financial analysis and accounting software package
66170000 - Financial consultancy, financial transaction processing and clearing-house services
66171000 - Financial consultancy services
71621000 - Technical analysis or consultancy services
72000000 - IT services: consulting, software development, Internet and support
72212100 - Industry specific software development services
72212211 - Platform interconnectivity software development services
72212400 - Business transaction and personal business software development services
72212440 - Financial analysis and accounting software development services
72212441 - Financial analysis software development services
72212442 - Financial systems software development services
72212443 - Accounting software development services
72212460 - Analytical, scientific, mathematical or forecasting software development services
72212461 - Analytical or scientific software development services
72212462 - Mathematical or forecasting software development services
72212480 - Sales, marketing and business intelligence software development services
72212482 - Business intelligence software development services
72212610 - Database software development services
72212730 - Security software development services
72212731 - File security software development services
72212732 - Data security software development services
72212900 - Miscellaneous software development services and computer systems
72212990 - Spreadsheets and enhancement software development services
72220000 - Systems and technical consultancy services
72221000 - Business analysis consultancy services
72225000 - System quality assurance assessment and review services
72300000 - Data services
72310000 - Data-processing services
72311000 - Computer tabulation services
72311100 - Data conversion services
72312000 - Data entry services
72312100 - Data preparation services
72312200 - Optical character recognition services
72313000 - Data capture services
72314000 - Data collection and collation services
72315000 - Data network management and support services
72315100 - Data network support services
72315200 - Data network management services
72316000 - Data analysis services
72317000 - Data storage services
72318000 - Data transmission services
72319000 - Data supply services
72320000 - Database services
72321000 - Added-value database services
72322000 - Data management services
72330000 - Content or data standardization and classification services
73000000 - Research and development services and related consultancy services
73100000 - Research and experimental development services
73110000 - Research services
73120000 - Experimental development services
73200000 - Research and development consultancy services
73210000 - Research consultancy services
73220000 - Development consultancy services
73300000 - Design and execution of research and development
75000000 - Administration, defence and social security services
75100000 - Administration services
75110000 - General public services
75112000 - Administrative services for business operations
75120000 - Administrative services of agencies
75130000 - Supporting services for the government
75131000 - Government services
75242110 - Bailiff services
79100000 - Legal services
79110000 - Legal advisory and representation services
79111000 - Legal advisory services
79112000 - Legal representation services
79140000 - Legal advisory and information services
79200000 - Accounting, auditing and fiscal services
79210000 - Accounting and auditing services
79211000 - Accounting services
79211100 - Bookkeeping services
79211200 - Compilation of financial statements services
79212000 - Auditing services
79212100 - Financial auditing services
79212200 - Internal audit services
79212400 - Fraud audit services
79223000 - Custom broker services
79311400 - Economic research services
79313000 - Performance review services
79330000 - Statistical services
79342400 - Auction services
79342410 - Electronic auction services
79400000 - Business and management consultancy and related services
79410000 - Business and management consultancy services
79411000 - General management consultancy services
79412000 - Financial management consultancy services
79500000 - Office-support services
79510000 - Telephone-answering services
79511000 - Telephone operator services
79512000 - Call centre
79570000 - Mailing-list compilation and mailing services
79571000 - Mailing services
79620000 - Supply services of personnel including temporary staff
79621000 - Supply services of office personnel
79700000 - Investigation and security services
79720000 - Investigation services
79721000 - Detective agency services
79940000 - Collection agency services
79994000 - Contract administration services
Notice Value(s)

Tender Value: £645,000,000 £100M-£1B
Lots Value: £645,000,000 £100M-£1B
Awards Value: Not specified
Contracts Value: £645,000,000 £100M-£1B
Notice Dates

Publication Date: 22 Dec 20252 months ago
Submission Deadline: 20 Aug 2021Expired
Future Notice Date: Not specified
Award Date: 14 Dec 20214 years ago
Contract Period: Not specified - Not specified
Recurrence: Not specified
Notice Status

Tender Status: Complete
Lots Status: Active, Cancelled
Awards Status: Active
Contracts Status: Active
Buyer & Supplier

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Contracting Authority (Buyer)

Main Buyer: THE MINISTER FOR THE CABINET OFFICE ACTING THROUGH CROWN COMMERCIAL SERVICE
Additional Buyers: CROWN COMMERCIAL SERVICE
Contact Name: Not specified
Contact Email: supplier@crowncommercial.gov.uk
Contact Phone: +44 3150103503, +44 3454102222
Buyer Location

Locality: LIVERPOOL
Postcode: L 39P
Post Town: Liverpool
Country: England
Major Region (ITL 1): TLD North West (England)
Basic Region (ITL 2): TLD7 Merseyside
Small Region (ITL 3): TLD72 Liverpool
Delivery Location: Not specified
Local Authority: Liverpool
Electoral Ward: City Centre North
Westminster Constituency: Liverpool Riverside
Supplier Information

Number of Suppliers
Supplier Names
SEE THE FULL SUPPLIER LIST WITHIN CONTRACTS FINDER
THE MINISTER FOR THE CABINET OFFICE ACTING THROUGH CROWN COMMERCIAL SERVICE (CCS
Further Information

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Notice URLs

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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    "description": "The value provided in Section II.1.7 is only an estimate. We cannot guarantee to suppliers any business through this Commercial Agreement. As part of this contract award notice the following can be accessed at: https://www.contractsfinder.service.gov.uk/Notice/7df186f2-8728-4aea-a789-10ffda5a3b63 1) Redacted Commercial Agreement 2) List of Successful Suppliers 3) Approved Customer list 4) Transparency Agenda On 02/04/2014, Government introduced its Government Security Classifications (GSC) scheme which replaced Government Protective Marking Scheme (GPMS). A key aspect is the reduction in the number of security classifications used. All bidders were required to make themselves aware of the changes as it may impact this requirement. This link provides information on the GSC at: https://www.gov.uk/government/publications/government-security-classifications Cyber Essentials is a mandatory requirement for Central Government contracts which involve handling personal information or provide certain ICT products/services. Government is taking steps to reduce the levels of cyber security risk in its supply chain through the Cyber Essentials scheme. The scheme defines a set of controls which, when implemented, will provide organisations with basic protection from the most prevalent forms of threat coming from the internet. To participate in this procurement, bidders were required to demonstrate they comply with the technical requirements prescribed by Cyber Essentials, for services under and in connection with this procurement.",
    "initiationType": "tender",
    "tender": {
        "id": "RM6226",
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        },
        "title": "RM6226 Debt Resolution Services - Lot 1",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
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            "description": "Collection agency services"
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        "mainProcurementCategory": "services",
        "description": "Crown Commercial Service has put in place an agreement for the provision of Debt Resolution Services for use by all UK public sector bodies. Debt Resolution Services (DRS) is a Multi-Lot Framework Agreement available for use by UK public sector bodies and future successor organisations which includes Central Government Departments and their arm's length bodies and agencies, the wider public sector and third sector including, but not limited to, local government, health, education, police, fire and rescue, housing associations and charities. This Framework Agreement replaces the Debt Management Integrator RM6180 Framework which has now expired and the Debt Management Services RM6208 framework which will expire on 03/06/2022. It is for delivery primarily within the United Kingdom, with some limited requirements overseas. The key core services include: * debt prevention services, * managed debt collection services (managing multiple collection agencies), * debt collection agency services (including International Collections), * enforcement/warrant recovery services, * debt analytics (including open-banking and complimentary data and analytics), * data aggregation and analysis services, * debt analytics/solutions software and integration, * spend recovery analysis, * debt business process outsourcing, * fraud and error prevention and analysis, * debt advice and guidance services.",
        "value": {
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        "lotDetails": {
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        "lots": [
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                "id": "Lot 1",
                "title": "Lot1 Managed Debt Collection Services",
                "description": "The provision of Managed Collection Services. Suppliers are required to to provide a managed service of DCA Subcontractors to ensure all aspects of the Service Specification are delivered securely and to time and quality requirements, as well as in line with the Standards specified in the Framework Contract. Supplier's receiving all cases from Buyers will distribute them to DCA Subcontractors. Suppliers shall provide a case management system and will add value to debt collection services through the effective use of data and analytics, and maintaining effective supplier, contract, and relationship management. Suppliers will deliver all the mandatory requirements as detailed in Framework Schedule 1 Specification. CCS will award a Framework Contract to two (2) suppliers. This competition will result in the award of this Lot 1 Framework Contract by CCS, and a Lot 1 Call-Off Contract by HMRC as detailed in the ITT documents. HMRC seeks to award its Call-Off Contract for Lot 1 (Managed Collection Services) to the highest ranking supplier awarded a Framework Contract for Lot 1 (Managed Collection Services). The award of HMRC's Lot 1 Call-Off Contract cannot be made unless and until the Lot 1 Framework Contract has been executed and the Conditions Precedent, set out in the Framework Contract and HMRC's Call-Off Contract, have been complied with by the Supplier. All Lot 1 Bidders will acknowledge and accept that in submitting a tender for CCS' Lot 1 Framework Contract and HMRC's Lot 1 Call-Off Contract, that CCS must first award and execute the Framework Contracts before HMRC's Call-Off Contract HMRC's Lot 1 Call-Off Contract may be awarded and executed, under and in accordance with Framework Schedule 7 (Call-Off Award Procedure). All Lot 1 Bidders therefore agree that their tenders for HMRC's Lot 1 Call-Off Contract shall remain open for acceptance by HMRC until 90 days after the execution of the Lot 1 Framework Contracts by CCS and the Supplier.",
                "awardCriteria": {
                    "criteria": [
                        {
                            "name": "Quality",
                            "type": "quality",
                            "description": "45% Technical"
                        },
                        {
                            "name": "Price",
                            "type": "quality",
                            "description": "55% Commercial"
                        },
                        {
                            "type": "price",
                            "description": "100%"
                        }
                    ]
                },
                "value": {
                    "amount": 180000000,
                    "currency": "GBP"
                },
                "contractPeriod": {
                    "durationInDays": 1440
                },
                "hasRenewal": false,
                "submissionTerms": {
                    "variantPolicy": "notAllowed"
                },
                "hasOptions": false,
                "status": "active"
            },
            {
                "id": "Lot 2",
                "title": "Lot 2 FED Data Solutions Services",
                "description": "Provision of FED Data Solutions Services to enable Buyers who will require access to individual or multiple items of data in a variety of formats that they can receive from the Supplier via secure online access to Supplier systems or via other agreed secure medium. The Supplier will provide access to data and information that matches items within the requirement. This lot enabled Buyers to create bespoke data and report requests, it caters for a broad range of potential Buyer requirements. Additional information: The framework has been established for 48 months. A Framework Contract was awarded to all bidders who achieved, or exceeded, Final Score of 32.72",
                "awardCriteria": {
                    "criteria": [
                        {
                            "name": "Quality",
                            "type": "quality",
                            "description": "70% Technical"
                        },
                        {
                            "name": "Price",
                            "type": "quality",
                            "description": "30% Commercial"
                        },
                        {
                            "type": "price",
                            "description": "100%"
                        },
                        {
                            "name": "Quality",
                            "type": "quality",
                            "description": "70%"
                        },
                        {
                            "type": "price",
                            "description": "30"
                        }
                    ]
                },
                "value": {
                    "amount": 40000000,
                    "currency": "GBP"
                },
                "contractPeriod": {
                    "durationInDays": 1440
                },
                "hasRenewal": false,
                "submissionTerms": {
                    "variantPolicy": "notAllowed"
                },
                "hasOptions": false,
                "status": "cancelled"
            },
            {
                "id": "Lot 3",
                "title": "Lot 3 Affordability Assessment and Monitoring",
                "description": "Provision of Affordability Assessment and Monitoring services. The Lot included the provision of automated assessment and validation of personal financial circumstances, automated completion and validation of income and expenditure, using the Supplier's platform, relevant technology and data including CRA data and open banking. Additional information: The framework has been established for 48 months. A Framework Contract was awarded to all bidders who achieved, or exceeded, a Final Score of 24.80",
                "awardCriteria": {
                    "criteria": [
                        {
                            "name": "Quality",
                            "type": "quality",
                            "description": "70% Technical"
                        },
                        {
                            "name": "Price",
                            "type": "quality",
                            "description": "30% Commercial"
                        },
                        {
                            "type": "price",
                            "description": "100%"
                        },
                        {
                            "name": "Quality",
                            "type": "quality",
                            "description": "70%"
                        },
                        {
                            "type": "price",
                            "description": "30"
                        }
                    ]
                },
                "value": {
                    "amount": 20000000,
                    "currency": "GBP"
                },
                "contractPeriod": {
                    "durationInDays": 1440
                },
                "hasRenewal": false,
                "submissionTerms": {
                    "variantPolicy": "notAllowed"
                },
                "hasOptions": false,
                "status": "cancelled"
            },
            {
                "id": "Lot 4",
                "title": "Lot 4 FED Advisory",
                "description": "Provision of FED Advisory Services where Suppliers shall provide subject matter expert personnel with the appropriate security clearances (as proscribed by the Buyer) to deliver a range of advisory service to the Buyer relating to FED including; i. The design of new FED processes or services ii. The review and improvement of existing FED and income generating services iii. The review and implementation of externally procured FED and income generating products and services Additional information: The framework has been established for 48 months. A Framework Contract was awarded to all bidders who achieved, or exceeded, a Final Score of 24.80",
                "awardCriteria": {
                    "criteria": [
                        {
                            "name": "Quality",
                            "type": "quality",
                            "description": "70% Technical"
                        },
                        {
                            "name": "Price",
                            "type": "quality",
                            "description": "30% Commercial"
                        },
                        {
                            "type": "price",
                            "description": "100%"
                        },
                        {
                            "name": "Quality",
                            "type": "quality",
                            "description": "70% Technical"
                        },
                        {
                            "type": "price",
                            "description": "30%"
                        }
                    ]
                },
                "value": {
                    "amount": 10000000,
                    "currency": "GBP"
                },
                "contractPeriod": {
                    "durationInDays": 1440
                },
                "hasRenewal": false,
                "submissionTerms": {
                    "variantPolicy": "notAllowed"
                },
                "hasOptions": false,
                "status": "cancelled"
            },
            {
                "id": "Lot 5",
                "title": "Lot 5 Enforcement Services",
                "description": "Provision of Enforcement Services which included the collection of monies owed to the Buyer through the application of enforcement activity inline with the Ministry of Justice Taking Control of Goods: National Standards (April 2014). The lot covers a range of national and local enforcement services requirements underpinning the key deliverables. The services included: * Visits * Immobilising Vehicles and Taking Control of Goods * Sale of Goods * Information Sharing and Targeted Enforcement * Warrants of Arrest (Bail and no Bail and Committal) * Optional Service - International Enforcement / Foreign Registered Vehicles Additional information: The framework has been established for 48 months. A Framework Contract was awarded to all bidders who achieved, or exceeded, a Final Score of 45.32",
                "awardCriteria": {
                    "criteria": [
                        {
                            "name": "Quality",
                            "type": "quality",
                            "description": "90% Technical"
                        },
                        {
                            "name": "Price",
                            "type": "quality",
                            "description": "10% Commercial"
                        },
                        {
                            "type": "price",
                            "description": "100%"
                        },
                        {
                            "name": "Quality",
                            "type": "quality",
                            "description": "90% Technical"
                        },
                        {
                            "type": "price",
                            "description": "10%"
                        }
                    ]
                },
                "value": {
                    "amount": 250000000,
                    "currency": "GBP"
                },
                "contractPeriod": {
                    "durationInDays": 1440
                },
                "hasRenewal": false,
                "submissionTerms": {
                    "variantPolicy": "notAllowed"
                },
                "hasOptions": false,
                "status": "cancelled"
            },
            {
                "id": "Lot 6",
                "title": "Lot 6 Litigation Services England and Wales",
                "description": "Provision of Litigation Services for England and Wales (including the appropriate alternative action in Northern Ireland). The services included: a. Judgement or equivalent Order to Enforce (as agreed with the Buyer) b. Pre-enforcement / Early action Case Management c. Pre litigation verification d. Warrant of Execution (County Court - bailiff to attend Customer's address); e. Attachment of Earnings; f. Writ of Fi Fa (High Court); g. High Court Enforcement Agent Service; h. Third Party Debt Order; i. Charging Order (and apply for restriction) j. Drive-by Asset Valuation k. Order for Sale l. Order to obtain information; m. Bankruptcy (insolvency, including CVA, IVA proposals and Debt Arrangement Schemes (Scotland); n. Order for Possession; o. Freezing Injunctions and search orders; p. Tomlin Order (court action is stayed); q. European Orders for Payment; r. European Small Claims Procedure or European Enforcement Order (if appropriate). Additional information: The framework has been established for 48 months. A Framework Contract was awarded to all bidders who achieved, or exceeded, a Final Score of 24.80",
                "awardCriteria": {
                    "criteria": [
                        {
                            "name": "Quality",
                            "type": "quality",
                            "description": "70% Technical"
                        },
                        {
                            "name": "Price",
                            "type": "quality",
                            "description": "30% Commercial"
                        },
                        {
                            "type": "price",
                            "description": "100%"
                        },
                        {
                            "name": "Quality",
                            "type": "quality",
                            "description": "70% Technical"
                        },
                        {
                            "type": "price",
                            "description": "30%"
                        }
                    ]
                },
                "value": {
                    "amount": 15000000,
                    "currency": "GBP"
                },
                "contractPeriod": {
                    "durationInDays": 1440
                },
                "hasRenewal": false,
                "submissionTerms": {
                    "variantPolicy": "notAllowed"
                },
                "hasOptions": false,
                "status": "cancelled"
            },
            {
                "id": "Lot 7",
                "title": "Lot 7 Scottish Litigation Services",
                "description": "Provision of Scottish Litigation Services (including the appropriate alternative action in Northern Ireland): The services included: A. Judgement or equivalent Order to Enforce (as agreed with the Buyer) B. Pre-enforcement / Early action Case Management C. Pre litigation verification D. Warrant of Execution (County Court - bailiff to attend Customer's address); E. Attachment of Earnings; F. Writ of Fi Fa (High Court); G. High Court Enforcement Agent Service; H. Third Party Debt Order; I. Charging Order (and apply for restriction) J. Drive-by Asset Valuation K. Order for Sale L. Order to obtain information; M. Bankruptcy (insolvency, including CVA, IVA proposals and Debt Arrangement Schemes (Scotland); N. Order for Possession; O. Freezing Injunctions and search orders; P. Tomlin Order (court action is stayed); Q. European Orders for Payment; R. European Small Claims Procedure or European Enforcement Order (if appropriate). Additional information: The framework has been established for 48 months. A Framework Contract was awarded to all bidders who achieved, or exceeded, a Final Score of 24.80",
                "awardCriteria": {
                    "criteria": [
                        {
                            "name": "Quality",
                            "type": "quality",
                            "description": "70% Technical"
                        },
                        {
                            "name": "Price",
                            "type": "quality",
                            "description": "30% Commercial"
                        },
                        {
                            "type": "price",
                            "description": "100%"
                        },
                        {
                            "name": "Quality",
                            "type": "quality",
                            "description": "70% Technical"
                        },
                        {
                            "type": "price",
                            "description": "30%"
                        }
                    ]
                },
                "value": {
                    "amount": 15000000,
                    "currency": "GBP"
                },
                "contractPeriod": {
                    "durationInDays": 1440
                },
                "hasRenewal": false,
                "submissionTerms": {
                    "variantPolicy": "notAllowed"
                },
                "hasOptions": false,
                "status": "cancelled"
            },
            {
                "id": "Lot 8",
                "title": "Lot 8 UK Auctioneers - London",
                "description": "Provision of Auctioneer Services for the London Region. The services will be utilised as a result of the taking control of assets under Legislation and Proceeds of Crime Act. The Lot included Removal, Collection, Storage, Transportation and Sale of assets, property, equipment or materials for a variety of Buyers and volumes. Services required under this lot included a more specialist service including but not exclusive to; * High value motor vehicles; * High value boats and yachts * High value commercial or residential property * Specialised machinery and Equipment (including plant); * Computers and Accessories; * Electrical Goods * Goods that need a special licence or permit * On-line only asset disposal The Auctioneers Services also includes but not limited to: -Returning the Customer's Goods -Sale - Auction Planning and Advertising -Sale - Auction Salesroom Services -Progress Reports Additional information: The framework has been established for 48 months. A Framework Contract was awarded to all bidders who achieved, or exceeded, a Final Score of 29.90",
                "awardCriteria": {
                    "criteria": [
                        {
                            "name": "Quality",
                            "type": "quality",
                            "description": "70% Technical"
                        },
                        {
                            "name": "Price",
                            "type": "quality",
                            "description": "30% Commercial"
                        },
                        {
                            "type": "price",
                            "description": "100%"
                        },
                        {
                            "name": "Quality",
                            "type": "quality",
                            "description": "70% Technical"
                        },
                        {
                            "type": "price",
                            "description": "30%"
                        }
                    ]
                },
                "value": {
                    "amount": 4000000,
                    "currency": "GBP"
                },
                "contractPeriod": {
                    "durationInDays": 1440
                },
                "hasRenewal": false,
                "submissionTerms": {
                    "variantPolicy": "notAllowed"
                },
                "hasOptions": false,
                "status": "cancelled"
            },
            {
                "id": "Lot 9",
                "title": "Lot 9 UK Auctioneers - South",
                "description": "Provision of Auctioneer Services for the South Region. The services will be utilised as a result of the taking control of assets under Legislation and Proceeds of Crime Act. The Lot included Removal, Collection, Storage, Transportation and Sale of assets, property, equipment or materials for a variety of Buyers and volumes. Services required under this lot included a more specialist service including but not exclusive to; * High value motor vehicles; * High value boats and yachts * High value commercial or residential property * Specialised machinery and Equipment (including plant); * Computers and Accessories; * Electrical Goods * Goods that need a special licence or permit * On-line only asset disposal The Auctioneers Services also includes but not limited to: -Returning the Customer's Goods -Sale - Auction Planning and Advertising -Sale - Auction Salesroom Services -Progress Reports Additional information: The framework has been established for 48 months. A Framework Contract was awarded to all bidders who achieved, or exceeded, a Final Score of 29.90",
                "awardCriteria": {
                    "criteria": [
                        {
                            "name": "Quality",
                            "type": "quality",
                            "description": "70% Technical"
                        },
                        {
                            "name": "Price",
                            "type": "quality",
                            "description": "30% Commercial"
                        },
                        {
                            "type": "price",
                            "description": "100%"
                        },
                        {
                            "name": "Quality",
                            "type": "quality",
                            "description": "70% Technical"
                        },
                        {
                            "type": "price",
                            "description": "30%"
                        }
                    ]
                },
                "value": {
                    "amount": 4000000,
                    "currency": "GBP"
                },
                "contractPeriod": {
                    "durationInDays": 1440
                },
                "hasRenewal": false,
                "submissionTerms": {
                    "variantPolicy": "notAllowed"
                },
                "hasOptions": false,
                "status": "cancelled"
            },
            {
                "id": "Lot 10",
                "title": "Lot 10 UK Auctioneers - Midlands",
                "description": "Provision of Auctioneer Services for the Midlands Region. The services will be utilised as a result of the taking control of assets under Legislation and Proceeds of Crime Act. The Lot included Removal, Collection, Storage, Transportation and Sale of assets, property, equipment or materials for a variety of Buyers and volumes. Services required under this lot included a more specialist service including but not exclusive to; * High value motor vehicles; * High value boats and yachts * High value commercial or residential property * Specialised machinery and Equipment (including plant); * Computers and Accessories; * Electrical Goods * Goods that need a special licence or permit * On-line only asset disposal The Auctioneers Services also includes but not limited to: -Returning the Customer's Goods -Sale - Auction Planning and Advertising -Sale - Auction Salesroom Services -Progress Reports Additional information: The framework has been established for 48 months. A Framework Contract was awarded to all bidders who achieved, or exceeded, a Final Score of 29.90",
                "awardCriteria": {
                    "criteria": [
                        {
                            "name": "Quality",
                            "type": "quality",
                            "description": "70% Technical"
                        },
                        {
                            "name": "Price",
                            "type": "quality",
                            "description": "30% Commercial"
                        },
                        {
                            "type": "price",
                            "description": "100%"
                        },
                        {
                            "name": "Quality",
                            "type": "quality",
                            "description": "70% Technical"
                        },
                        {
                            "type": "price",
                            "description": "30%"
                        }
                    ]
                },
                "value": {
                    "amount": 4000000,
                    "currency": "GBP"
                },
                "contractPeriod": {
                    "durationInDays": 1440
                },
                "hasRenewal": false,
                "submissionTerms": {
                    "variantPolicy": "notAllowed"
                },
                "hasOptions": false,
                "status": "cancelled"
            },
            {
                "id": "Lot 11",
                "title": "Lot 11 UK Auctioneers - North",
                "description": "Provision of Auctioneer Services for the North Region. The services will be utilised as a result of the taking control of assets under Legislation and Proceeds of Crime Act. The Lot included Removal, Collection, Storage, Transportation and Sale of assets, property, equipment or materials for a variety of Buyers and volumes. Services required under this lot included a more specialist service including but not exclusive to; * High value motor vehicles; * High value boats and yachts * High value commercial or residential property * Specialised machinery and Equipment (including plant); * Computers and Accessories; * Electrical Goods * Goods that need a special licence or permit * On-line only asset disposal The Auctioneers Services also includes but not limited to: -Returning the Customer's Goods -Sale - Auction Planning and Advertising -Sale - Auction Salesroom Services -Progress Reports Additional information: The framework has been established for 48 months. A Framework Contract was awarded to all bidders who achieved, or exceeded, a Final Score of 29.90",
                "awardCriteria": {
                    "criteria": [
                        {
                            "name": "Quality",
                            "type": "quality",
                            "description": "70% Technical"
                        },
                        {
                            "name": "Price",
                            "type": "quality",
                            "description": "30% Commercial"
                        },
                        {
                            "type": "price",
                            "description": "100%"
                        },
                        {
                            "name": "Quality",
                            "type": "quality",
                            "description": "70% Technical"
                        },
                        {
                            "type": "price",
                            "description": "30%"
                        }
                    ]
                },
                "value": {
                    "amount": 4000000,
                    "currency": "GBP"
                },
                "contractPeriod": {
                    "durationInDays": 1440
                },
                "hasRenewal": false,
                "submissionTerms": {
                    "variantPolicy": "notAllowed"
                },
                "hasOptions": false,
                "status": "cancelled"
            },
            {
                "id": "Lot 12",
                "title": "Lot 12 UK Auctioneers - Wales",
                "description": "Provision of Auctioneer Services for the Wales Region. The services will be utilised as a result of the taking control of assets under Legislation and Proceeds of Crime Act. The Lot included Removal, Collection, Storage, Transportation and Sale of assets, property, equipment or materials for a variety of Buyers and volumes. Services required under this lot included a more specialist service including but not exclusive to; * High value motor vehicles; * High value boats and yachts * High value commercial or residential property * Specialised machinery and Equipment (including plant); * Computers and Accessories; * Electrical Goods * Goods that need a special licence or permit * On-line only asset disposal The Auctioneers Services also includes but not limited to: -Returning the Customer's Goods -Sale - Auction Planning and Advertising -Sale - Auction Salesroom Services -Progress Reports Additional information: The framework has been established for 48 months. A Framework Contract was awarded to all bidders who achieved, or exceeded, a Final Score of 29.90",
                "awardCriteria": {
                    "criteria": [
                        {
                            "name": "Quality",
                            "type": "quality",
                            "description": "70% Technical"
                        },
                        {
                            "name": "Price",
                            "type": "quality",
                            "description": "30% Commercial"
                        },
                        {
                            "type": "price",
                            "description": "100%"
                        },
                        {
                            "name": "Quality",
                            "type": "quality",
                            "description": "70% Technical"
                        },
                        {
                            "type": "price",
                            "description": "30%"
                        }
                    ]
                },
                "value": {
                    "amount": 4000000,
                    "currency": "GBP"
                },
                "contractPeriod": {
                    "durationInDays": 1440
                },
                "hasRenewal": false,
                "submissionTerms": {
                    "variantPolicy": "notAllowed"
                },
                "hasOptions": false,
                "status": "cancelled"
            },
            {
                "id": "Lot 13",
                "title": "Lot 13 UK Auctioneers - Northern Ireland",
                "description": "Provision of Auctioneer Services for the Northern Ireland Region. The services will be utilised as a result of the taking control of assets under Legislation and Proceeds of Crime Act. The Lot included Removal, Collection, Storage, Transportation and Sale of assets, property, equipment or materials for a variety of Buyers and volumes. Services required under this lot included a more specialist service including but not exclusive to; * High value motor vehicles; * High value boats and yachts * High value commercial or residential property * Specialised machinery and Equipment (including plant); * Computers and Accessories; * Electrical Goods * Goods that need a special licence or permit * On-line only asset disposal The Auctioneers Services also includes but not limited to: -Returning the Customer's Goods -Sale - Auction Planning and Advertising -Sale - Auction Salesroom Services -Progress Reports Additional information: The framework has been established for 48 months. A Framework Contract was awarded to all bidders who achieved, or exceeded, a Final Score of 29.90",
                "awardCriteria": {
                    "criteria": [
                        {
                            "name": "Quality",
                            "type": "quality",
                            "description": "70% Technical"
                        },
                        {
                            "name": "Price",
                            "type": "quality",
                            "description": "30% Commercial"
                        },
                        {
                            "type": "price",
                            "description": "100%"
                        },
                        {
                            "name": "Quality",
                            "type": "quality",
                            "description": "70% Technical"
                        },
                        {
                            "type": "price",
                            "description": "30%"
                        }
                    ]
                },
                "value": {
                    "amount": 4000000,
                    "currency": "GBP"
                },
                "contractPeriod": {
                    "durationInDays": 1440
                },
                "hasRenewal": false,
                "submissionTerms": {
                    "variantPolicy": "notAllowed"
                },
                "hasOptions": false,
                "status": "cancelled"
            },
            {
                "id": "Lot 14",
                "title": "Lot 14 Process Servers",
                "description": "Provision of Process Server Services where Suppliers are required to serve a variety of documents on individuals and businesses throughout England and Wales. The documents to be served included: A. Statutory Demands - the Supplier shall serve on individuals and partnerships B. Bankruptcy petitions may be filed in the High/County Court when a statutory demand is unpaid and the Supplier then shall also serve this on the individual if directed by the Buyer C. Winding Up Petitions (Partnerships) - when a Statutory Demand is unpaid, the Supplier shall serve on partnerships if directed by the Buyer. D. Winding Up Petitions (Companies) When a formal demand letter has been posted and remains unpaid, the Supplier shall serve a Winding Up Petition on a company if directed by the Buyer This Lot requires Suppliers who shall provide the premises, equipment and resources for the provision of the service which also included a Tracing service. Additional information: The framework has been established for 48 months. A Framework Contract was awarded to all bidders who achieved, or exceeded, a Final Score of 29.90",
                "awardCriteria": {
                    "criteria": [
                        {
                            "name": "Quality",
                            "type": "quality",
                            "description": "70% Technical"
                        },
                        {
                            "name": "Price",
                            "type": "quality",
                            "description": "30% Commercial"
                        },
                        {
                            "type": "price",
                            "description": "100%"
                        },
                        {
                            "name": "Quality",
                            "type": "quality",
                            "description": "70% Technical"
                        },
                        {
                            "type": "price",
                            "description": "30%"
                        }
                    ]
                },
                "value": {
                    "amount": 6000000,
                    "currency": "GBP"
                },
                "contractPeriod": {
                    "durationInDays": 1440
                },
                "hasRenewal": false,
                "submissionTerms": {
                    "variantPolicy": "notAllowed"
                },
                "hasOptions": false,
                "status": "cancelled"
            },
            {
                "id": "Lot 15",
                "title": "Lot 15 Spend Analytics and Recovery Services",
                "description": "Provision of Spend Analytics and Recovery Services. Suppliers are required to perform a historical analysis of the Buyer's accounts payable transaction data and systems, Other Service Provider (OSP) invoices, credit notes and payments in order to identify, investigate, report and recover any sums that have been overpaid to the Buyer's OSPs, or HMRC in respect of overpaid or underpaid VAT. Lot 15 specifically relates to Accounts Payable Review services which included: A. Statement Review: provision of review and comparison of ledgers and trading accounts to identify, report and recover any unallocated amounts, credit notes or other credit balances due back to the OSP. B. Duplicates and Payment Error Review: provision of a review of historic OSP invoices and payments to identify, report and recover any instances of payment errors through the incorrect or erroneous processing of invoices and the subsequent payments made. C. VAT Error Review: provision of analysis of accounts payable data, transactions and the OSP invoices to identify any instances where VAT has been incorrectly input into the Buyers Accounts Payable system. Additional information: The framework has been established for 48 months. A Framework Contract was awarded to all bidders who achieved, or exceeded, a Final Score of 35.00",
                "awardCriteria": {
                    "criteria": [
                        {
                            "name": "Quality",
                            "type": "quality",
                            "description": "70% Technical"
                        },
                        {
                            "name": "Price",
                            "type": "quality",
                            "description": "30% Commercial"
                        },
                        {
                            "type": "price",
                            "description": "100%"
                        },
                        {
                            "name": "Quality",
                            "type": "quality",
                            "description": "70% Technical"
                        },
                        {
                            "type": "price",
                            "description": "30%"
                        }
                    ]
                },
                "value": {
                    "amount": 5000000,
                    "currency": "GBP"
                },
                "contractPeriod": {
                    "durationInDays": 1440
                },
                "hasRenewal": false,
                "submissionTerms": {
                    "variantPolicy": "notAllowed"
                },
                "hasOptions": false,
                "status": "cancelled"
            },
            {
                "id": "Lot 16",
                "title": "Lot 16 SARS General Compliance Review",
                "description": "Provision SARS General Provision Review. Suppliers will be required to perform a historical analysis of the Buyer's accounts payable transaction data and systems, Other Service Provider (OSP) invoices, credit notes and payments in order to identify, investigate, report and recover any sums that have been overpaid to the Buyer's OSPs, or HMRC in respect of overpaid or underpaid VAT. Suppliers on this Lot will specifically provide Contract Compliance General Reviews of contracts and related data held by the Buyer with its OSPs for the supply of goods and services. The review shall identify, investigate, report and recover any overpayments or under-recovered balances due to The Buyer because of OSP non-compliance or failure to implement the full benefit of negotiated agreements, including but not limited to; Pricing, Discounts, Volume and/or Value related bonuses and Service Credits. Additional information: The framework has been established for 48 months. A Framework Contract was awarded to all bidders who achieved, or exceeded, a Final Score of 44.60",
                "awardCriteria": {
                    "criteria": [
                        {
                            "name": "Quality",
                            "type": "quality",
                            "description": "70% Technical"
                        },
                        {
                            "name": "Price",
                            "type": "quality",
                            "description": "30% Commercial"
                        },
                        {
                            "type": "price",
                            "description": "100%"
                        },
                        {
                            "name": "Quality",
                            "type": "quality",
                            "description": "70% Technical"
                        },
                        {
                            "type": "price",
                            "description": "30%"
                        }
                    ]
                },
                "value": {
                    "amount": 5000000,
                    "currency": "GBP"
                },
                "contractPeriod": {
                    "durationInDays": 1440
                },
                "hasRenewal": false,
                "submissionTerms": {
                    "variantPolicy": "notAllowed"
                },
                "hasOptions": false,
                "status": "cancelled"
            },
            {
                "id": "Lot 17",
                "title": "Lot 17 Utilities Spend Recovery Review",
                "description": "Provision SARS Utilities Spend Recovery Review. Suppliers were required to perform a historical analysis of the Buyer's accounts payable transaction data and systems, Other Service Provider (OSP) invoices, credit notes and payments in order to identify, investigate, report and recover any sums that have been overpaid to the Buyer's OSPs, or HMRC in respect of overpaid or underpaid VAT. The review included, but not limited to the Analysis of; * Tariff Analysis * Distribution Charges * Transmission Charges * Metering Charges * VAT * Climate Change Levy * Environmental Costs * Capacity Charges * Data Collection Charges * Water Drainage Charges Additional information: The framework has been established for 48 months. A Framework Contract was awarded to all bidders who achieved, or exceeded, a Final Score of 44.60",
                "awardCriteria": {
                    "criteria": [
                        {
                            "name": "Quality",
                            "type": "quality",
                            "description": "70% Technical"
                        },
                        {
                            "name": "Price",
                            "type": "quality",
                            "description": "30% Commercial"
                        },
                        {
                            "type": "price",
                            "description": "100%"
                        },
                        {
                            "name": "Quality",
                            "type": "quality",
                            "description": "70% Technical"
                        },
                        {
                            "type": "price",
                            "description": "30%"
                        }
                    ]
                },
                "value": {
                    "amount": 5000000,
                    "currency": "GBP"
                },
                "contractPeriod": {
                    "durationInDays": 1440
                },
                "hasRenewal": false,
                "submissionTerms": {
                    "variantPolicy": "notAllowed"
                },
                "hasOptions": false,
                "status": "cancelled"
            },
            {
                "id": "Lot 18",
                "title": "Lot 18 Telecommunications Spend Recovery Review",
                "description": "Provision SARS Telecommunications Spend Recovery Review. Suppliers are required to perform a historical analysis of the Buyer's accounts payable transaction data and systems, Other Service Provider (OSP) invoices, credit notes and payments in order to identify, investigate, report and recover any sums that have been overpaid to the Buyer's OSPs, or HMRC in respect of overpaid or underpaid VAT. The review must include, but not limited to the analysis of; * Public Switch Telephone Network (PSTN) lines * Call Plans * Multi-Protocol Label Switching (MPLS) / Ethernet * Leased Line Services * Maintenance Charges * Mobile Voice/Data charges * Other areas of overcharging, such as incorrect VAT classification and input, redundant or non-existent services, bill calculation errors, duplicated bills, unclaimed credits and unallocated amounts relating to the supply of Fixed Line and Mobile Telecoms Further details can be found in Schedule 1 - Annex H - Spend Analytics and Recovery Services - Lot 15 to 19 Additional information: The framework will be established for 48 months, A Framework Contract will be awarded to all bidders who achieve, or exceed, a Final Score of 44.60",
                "awardCriteria": {
                    "criteria": [
                        {
                            "name": "Quality",
                            "type": "quality",
                            "description": "70% Technical"
                        },
                        {
                            "name": "Price",
                            "type": "quality",
                            "description": "30% Commercial"
                        },
                        {
                            "type": "price",
                            "description": "100%"
                        }
                    ]
                },
                "value": {
                    "amount": 5000000,
                    "currency": "GBP"
                },
                "contractPeriod": {
                    "durationInDays": 1440
                },
                "hasRenewal": false,
                "submissionTerms": {
                    "variantPolicy": "notAllowed"
                },
                "hasOptions": false,
                "status": "active"
            },
            {
                "id": "Lot 19",
                "title": "Lot 19 Specialist VAT Review",
                "description": "Provision SARS Specialist VAT Review. Suppliers were required to perform a historical analysis of the Buyer's accounts payable transaction data and systems, Other Service Provider (OSP) invoices, credit notes and payments in order to identify, investigate, report and recover any sums that have been overpaid to the Buyer's OSPs, or HMRC in respect of overpaid or underpaid VAT. The review included, but not limited to the analysis of; * Input and Output VAT * VAT Rates * Exemption Calculations Additional information: The framework has been established for 48 months. A Framework Contract was awarded to all bidders who achieved, or exceeded, a Final Score of 44.60",
                "awardCriteria": {
                    "criteria": [
                        {
                            "name": "Quality",
                            "type": "quality",
                            "description": "70% Technical"
                        },
                        {
                            "name": "Price",
                            "type": "quality",
                            "description": "30% Commercial"
                        },
                        {
                            "type": "price",
                            "description": "100%"
                        },
                        {
                            "name": "Quality",
                            "type": "quality",
                            "description": "70% Technical"
                        },
                        {
                            "type": "price",
                            "description": "30%"
                        }
                    ]
                },
                "value": {
                    "amount": 5000000,
                    "currency": "GBP"
                },
                "contractPeriod": {
                    "durationInDays": 1440
                },
                "hasRenewal": false,
                "submissionTerms": {
                    "variantPolicy": "notAllowed"
                },
                "hasOptions": false,
                "status": "cancelled"
            },
            {
                "id": "Lot 20",
                "title": "Lot 20 Managed Enforcement Services",
                "description": "Provision of Managed Enforcement Services. This Lot will provide a managed service of any EA Subcontractors to ensure; all aspects of The Service are delivered securely and to time and quality requirements, and in line with the Standards. The Enforcement action requirements includes but not limited to; a. Visits b. Immobilising Vehicles and Taking Control of Goods c. Sale of Goods d. Information Sharing and Targeted Enforcement Further details can be found in Schedule 1 - Annex I - Spend Managed Enforcement Services - Lot 20 Additional information: The framework has been established for 48 months. A Framework Contract was awarded to all bidders who achieved, or exceeded, a Final Score minimum quality score of 29.90",
                "awardCriteria": {
                    "criteria": [
                        {
                            "name": "Quality",
                            "type": "quality",
                            "description": "70% Technical"
                        },
                        {
                            "name": "Price",
                            "type": "quality",
                            "description": "30% Commercial"
                        },
                        {
                            "type": "price",
                            "description": "100%"
                        },
                        {
                            "name": "Quality",
                            "type": "quality",
                            "description": "70% Technical"
                        },
                        {
                            "type": "price",
                            "description": "30%"
                        }
                    ]
                },
                "value": {
                    "amount": 60000000,
                    "currency": "GBP"
                },
                "contractPeriod": {
                    "durationInDays": 1440
                },
                "hasRenewal": false,
                "submissionTerms": {
                    "variantPolicy": "notAllowed"
                },
                "hasOptions": false,
                "status": "cancelled"
            },
            {
                "id": "1",
                "title": "Managed Debt Collection Services",
                "description": "Crown Commercial Service has put in place an agreement for the provision of Debt Resolution Services for use by all UK public sector bodies. Debt Resolution Services (DRS) is a Multi-Lot Framework Agreement available for use by UK public sector bodies and future successor organisations which includes Central Government Departments and their arm's length bodies and agencies, the wider public sector and third sector including, but not limited to, local government, health, education, police, fire and rescue, housing associations and charities. This Framework Agreement replaces the Debt Management Integrator RM6180 Framework which has now expired and the Debt Management Services RM6208 framework which will expire on 03/06/2022. It is for delivery primarily within the United Kingdom, with some limited requirements overseas. The key core services include: * debt prevention services, * managed debt collection services (managing multiple collection agencies), * debt collection agency services (including International Collections), * enforcement/warrant recovery services, * debt analytics (including open-banking and complimentary data and analytics), * data aggregation and analysis services, * debt analytics/solutions software and integration, * spend recovery analysis, * debt business process outsourcing, * fraud and error prevention and analysis, * debt advice and guidance services.",
                "awardCriteria": {
                    "criteria": [
                        {
                            "name": "Quality",
                            "type": "quality",
                            "description": "45%"
                        },
                        {
                            "type": "price",
                            "description": "55"
                        }
                    ]
                },
                "hasOptions": false,
                "status": "cancelled",
                "contractPeriod": {
                    "durationInDays": 1440
                }
            },
            {
                "id": "Lot18",
                "title": "Lot 18 Telecommunications Spend Recovery Review",
                "description": "Provision SARS Telecommunications Spend Recovery Review. Suppliers were required to perform a historical analysis of the Buyer's accounts payable transaction data and systems, Other Service Provider (OSP) invoices, credit notes and payments in order to identify, investigate, report and recover any sums that have been overpaid to the Buyer's OSPs, or HMRC in respect of overpaid or underpaid VAT. The review included, but not limited to the analysis of; * Public Switch Telephone Network (PSTN) lines * Call Plans * Multi-Protocol Label Switching (MPLS) / Ethernet * Leased Line Services * Maintenance Charges * Mobile Voice/Data charges * Other areas of overcharging, such as incorrect VAT classification and input, redundant or nonexistent services, bill calculation errors, duplicated bills, unclaimed credits and unallocated amounts relating to the supply of Fixed Line and Mobile Telecoms Additional information: The framework has been established for 48 months. A Framework Contract was awarded to all bidders who achieved, or exceeded, a Final Score of 44.60",
                "awardCriteria": {
                    "criteria": [
                        {
                            "name": "Quality",
                            "type": "quality",
                            "description": "70% Technical"
                        },
                        {
                            "type": "price",
                            "description": "30%"
                        }
                    ]
                },
                "hasOptions": false,
                "status": "cancelled"
            }
        ],
        "items": [
            {
                "id": "Lot 1",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "48440000",
                        "description": "Financial analysis and accounting software package"
                    },
                    {
                        "scheme": "CPV",
                        "id": "66170000",
                        "description": "Financial consultancy, financial transaction processing and clearing-house services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "66171000",
                        "description": "Financial consultancy services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "71621000",
                        "description": "Technical analysis or consultancy services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "72000000",
                        "description": "IT services: consulting, software development, Internet and support"
                    },
                    {
                        "scheme": "CPV",
                        "id": "72212100",
                        "description": "Industry specific software development services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "72212211",
                        "description": "Platform interconnectivity software development services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "72212400",
                        "description": "Business transaction and personal business software development services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "72212440",
                        "description": "Financial analysis and accounting software development services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "72212441",
                        "description": "Financial analysis software development services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "72212442",
                        "description": "Financial systems software development services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "72212443",
                        "description": "Accounting software development services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "72212460",
                        "description": "Analytical, scientific, mathematical or forecasting software development services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "72212461",
                        "description": "Analytical or scientific software development services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "72212462",
                        "description": "Mathematical or forecasting software development services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "72212480",
                        "description": "Sales, marketing and business intelligence software development services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "72212482",
                        "description": "Business intelligence software development services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "72212610",
                        "description": "Database software development services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "72212730",
                        "description": "Security software development services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "72212731",
                        "description": "File security software development services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "72212732",
                        "description": "Data security software development services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "72212900",
                        "description": "Miscellaneous software development services and computer systems"
                    },
                    {
                        "scheme": "CPV",
                        "id": "72212990",
                        "description": "Spreadsheets and enhancement software development services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "72220000",
                        "description": "Systems and technical consultancy services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "72221000",
                        "description": "Business analysis consultancy services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "72225000",
                        "description": "System quality assurance assessment and review services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "72300000",
                        "description": "Data services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "72310000",
                        "description": "Data-processing services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "72311000",
                        "description": "Computer tabulation services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "72311100",
                        "description": "Data conversion services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "72312000",
                        "description": "Data entry services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "72312100",
                        "description": "Data preparation services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "72312200",
                        "description": "Optical character recognition services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "72313000",
                        "description": "Data capture services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "72314000",
                        "description": "Data collection and collation services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "72315000",
                        "description": "Data network management and support services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "72315100",
                        "description": "Data network support services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "72315200",
                        "description": "Data network management services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "72316000",
                        "description": "Data analysis services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "72317000",
                        "description": "Data storage services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "72318000",
                        "description": "Data transmission services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "72319000",
                        "description": "Data supply services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "72320000",
                        "description": "Database services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "72321000",
                        "description": "Added-value database services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "72322000",
                        "description": "Data management services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "72330000",
                        "description": "Content or data standardization and classification services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "73000000",
                        "description": "Research and development services and related consultancy services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "73100000",
                        "description": "Research and experimental development services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "73110000",
                        "description": "Research services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "73120000",
                        "description": "Experimental development services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "73200000",
                        "description": "Research and development consultancy services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "73210000",
                        "description": "Research consultancy services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "73220000",
                        "description": "Development consultancy services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "73300000",
                        "description": "Design and execution of research and development"
                    },
                    {
                        "scheme": "CPV",
                        "id": "75000000",
                        "description": "Administration, defence and social security services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "75100000",
                        "description": "Administration services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "75110000",
                        "description": "General public services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "75112000",
                        "description": "Administrative services for business operations"
                    },
                    {
                        "scheme": "CPV",
                        "id": "75120000",
                        "description": "Administrative services of agencies"
                    },
                    {
                        "scheme": "CPV",
                        "id": "75130000",
                        "description": "Supporting services for the government"
                    },
                    {
                        "scheme": "CPV",
                        "id": "75131000",
                        "description": "Government services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "79100000",
                        "description": "Legal services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "79110000",
                        "description": "Legal advisory and representation services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "79111000",
                        "description": "Legal advisory services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "79112000",
                        "description": "Legal representation services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "79140000",
                        "description": "Legal advisory and information services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "79200000",
                        "description": "Accounting, auditing and fiscal services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "79210000",
                        "description": "Accounting and auditing services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "79211000",
                        "description": "Accounting services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "79211100",
                        "description": "Bookkeeping services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "79211200",
                        "description": "Compilation of financial statements services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "79212000",
                        "description": "Auditing services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "79212100",
                        "description": "Financial auditing services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "79212200",
                        "description": "Internal audit services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "79212400",
                        "description": "Fraud audit services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "79223000",
                        "description": "Custom broker services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "79311400",
                        "description": "Economic research services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "79313000",
                        "description": "Performance review services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "79330000",
                        "description": "Statistical services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "79342400",
                        "description": "Auction services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "79342410",
                        "description": "Electronic auction services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "79400000",
                        "description": "Business and management consultancy and related services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "79410000",
                        "description": "Business and management consultancy services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "79411000",
                        "description": "General management consultancy services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "79412000",
                        "description": "Financial management consultancy services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "79500000",
                        "description": "Office-support services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "79510000",
                        "description": "Telephone-answering services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "79511000",
                        "description": "Telephone operator services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "79512000",
                        "description": "Call centre"
                    },
                    {
                        "scheme": "CPV",
                        "id": "79570000",
                        "description": "Mailing-list compilation and mailing services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "79571000",
                        "description": "Mailing services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "79620000",
                        "description": "Supply services of personnel including temporary staff"
                    },
                    {
                        "scheme": "CPV",
                        "id": "79621000",
                        "description": "Supply services of office personnel"
                    },
                    {
                        "scheme": "CPV",
                        "id": "79700000",
                        "description": "Investigation and security services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "79720000",
                        "description": "Investigation services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "79721000",
                        "description": "Detective agency services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "79940000",
                        "description": "Collection agency services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "79994000",
                        "description": "Contract administration services"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UK"
                    }
                ],
                "deliveryLocation": {
                    "description": "United Kingdom"
                },
                "relatedLot": "Lot 1"
            },
            {
                "id": "Lot 2",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "48440000",
                        "description": "Financial analysis and accounting software package"
                    },
                    {
                        "scheme": "CPV",
                        "id": "66170000",
                        "description": "Financial consultancy, financial transaction processing and clearing-house services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "66171000",
                        "description": "Financial consultancy services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "71621000",
                        "description": "Technical analysis or consultancy services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "72000000",
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                    {
                        "scheme": "CPV",
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                        "scheme": "CPV",
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                    {
                        "scheme": "CPV",
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                    {
                        "scheme": "CPV",
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                        "description": "Mailing-list compilation and mailing services"
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                        "scheme": "CPV",
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                    {
                        "scheme": "CPV",
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                    {
                        "scheme": "CPV",
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                    {
                        "scheme": "CPV",
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                ],
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            {
                "id": "Lot 4",
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                        "scheme": "CPV",
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                        "scheme": "CPV",
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                        "scheme": "CPV",
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                    {
                        "scheme": "CPV",
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                        "description": "Business intelligence software development services"
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                        "scheme": "CPV",
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                        "scheme": "CPV",
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                        "description": "Security software development services"
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                        "scheme": "CPV",
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                        "description": "File security software development services"
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                        "scheme": "CPV",
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                        "scheme": "CPV",
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                        "description": "Optical character recognition services"
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                        "scheme": "CPV",
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                        "description": "Data capture services"
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                        "scheme": "CPV",
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                        "description": "Data collection and collation services"
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                        "scheme": "CPV",
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                        "scheme": "CPV",
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                        "scheme": "CPV",
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                        "description": "Data network management services"
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                        "scheme": "CPV",
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                        "scheme": "CPV",
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                        "scheme": "CPV",
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                    {
                        "scheme": "CPV",
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                        "scheme": "CPV",
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                        "scheme": "CPV",
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                        "scheme": "CPV",
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                        "scheme": "CPV",
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                        "description": "Research and development services and related consultancy services"
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                        "scheme": "CPV",
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                        "description": "Research and experimental development services"
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                    {
                        "scheme": "CPV",
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                        "description": "Research services"
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                    {
                        "scheme": "CPV",
                        "id": "73120000",
                        "description": "Experimental development services"
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                    {
                        "scheme": "CPV",
                        "id": "73200000",
                        "description": "Research and development consultancy services"
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                    {
                        "scheme": "CPV",
                        "id": "73210000",
                        "description": "Research consultancy services"
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                    {
                        "scheme": "CPV",
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                        "description": "Development consultancy services"
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                        "scheme": "CPV",
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                        "description": "Design and execution of research and development"
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                        "scheme": "CPV",
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                        "description": "Administration, defence and social security services"
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                    {
                        "scheme": "CPV",
                        "id": "75100000",
                        "description": "Administration services"
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                        "scheme": "CPV",
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                    {
                        "scheme": "CPV",
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                        "description": "Administrative services for business operations"
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                    {
                        "scheme": "CPV",
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                        "description": "Administrative services of agencies"
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                        "scheme": "CPV",
                        "id": "75130000",
                        "description": "Supporting services for the government"
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                    {
                        "scheme": "CPV",
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                        "description": "Government services"
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                    {
                        "scheme": "CPV",
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                        "description": "Legal services"
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                        "scheme": "CPV",
                        "id": "79110000",
                        "description": "Legal advisory and representation services"
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                    {
                        "scheme": "CPV",
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                        "description": "Legal advisory services"
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                    {
                        "scheme": "CPV",
                        "id": "79112000",
                        "description": "Legal representation services"
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                        "scheme": "CPV",
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                        "scheme": "CPV",
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                        "scheme": "CPV",
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                        "description": "Accounting services"
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                        "scheme": "CPV",
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                        "scheme": "CPV",
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                        "description": "Compilation of financial statements services"
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                        "scheme": "CPV",
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                        "description": "Auditing services"
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                        "scheme": "CPV",
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                        "description": "Financial auditing services"
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                        "scheme": "CPV",
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                        "description": "Internal audit services"
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                        "scheme": "CPV",
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                        "description": "Fraud audit services"
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                        "scheme": "CPV",
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                        "scheme": "CPV",
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                        "description": "Economic research services"
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                        "description": "Performance review services"
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                        "scheme": "CPV",
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                        "scheme": "CPV",
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                        "description": "Auction services"
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                        "scheme": "CPV",
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                        "description": "Electronic auction services"
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                        "scheme": "CPV",
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                        "description": "General management consultancy services"
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                        "scheme": "CPV",
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                        "description": "Financial management consultancy services"
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                        "scheme": "CPV",
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                        "description": "Office-support services"
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                        "scheme": "CPV",
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                        "description": "Telephone-answering services"
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                    {
                        "scheme": "CPV",
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                        "description": "Telephone operator services"
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                        "scheme": "CPV",
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                        "scheme": "CPV",
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                        "scheme": "CPV",
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                        "scheme": "CPV",
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                        "scheme": "CPV",
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                        "scheme": "CPV",
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                        "scheme": "CPV",
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                        "description": "Investigation services"
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                        "scheme": "CPV",
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                        "scheme": "CPV",
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                        "scheme": "CPV",
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                        "scheme": "CPV",
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                        "scheme": "CPV",
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                        "scheme": "CPV",
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                        "description": "Business intelligence software development services"
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                        "scheme": "CPV",
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                        "scheme": "CPV",
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                        "description": "Security software development services"
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                        "scheme": "CPV",
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                        "description": "File security software development services"
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                        "scheme": "CPV",
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                        "description": "Data security software development services"
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                        "scheme": "CPV",
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                        "scheme": "CPV",
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                        "description": "Business analysis consultancy services"
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                    {
                        "scheme": "CPV",
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                        "description": "System quality assurance assessment and review services"
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                        "scheme": "CPV",
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                        "scheme": "CPV",
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                        "scheme": "CPV",
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                        "scheme": "CPV",
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                        "scheme": "CPV",
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                        "description": "Data entry services"
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                        "scheme": "CPV",
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                        "description": "Data preparation services"
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                    {
                        "scheme": "CPV",
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                        "description": "Optical character recognition services"
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                        "scheme": "CPV",
                        "id": "72313000",
                        "description": "Data capture services"
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                    {
                        "scheme": "CPV",
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                        "description": "Data collection and collation services"
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                        "scheme": "CPV",
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                        "description": "Data network management and support services"
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                    {
                        "scheme": "CPV",
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                        "description": "Data network support services"
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                    {
                        "scheme": "CPV",
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                        "description": "Data network management services"
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                    {
                        "scheme": "CPV",
                        "id": "72316000",
                        "description": "Data analysis services"
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                    {
                        "scheme": "CPV",
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                        "description": "Data storage services"
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                        "scheme": "CPV",
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                        "description": "Data transmission services"
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                        "scheme": "CPV",
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                        "description": "Data supply services"
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                    {
                        "scheme": "CPV",
                        "id": "72320000",
                        "description": "Database services"
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                    {
                        "scheme": "CPV",
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                        "description": "Added-value database services"
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                    {
                        "scheme": "CPV",
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                        "description": "Data management services"
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                        "scheme": "CPV",
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                        "description": "Content or data standardization and classification services"
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                        "scheme": "CPV",
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                        "description": "Research and development services and related consultancy services"
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                        "scheme": "CPV",
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                        "description": "Research and experimental development services"
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                    {
                        "scheme": "CPV",
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                        "scheme": "CPV",
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                    {
                        "scheme": "CPV",
                        "id": "73200000",
                        "description": "Research and development consultancy services"
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                    {
                        "scheme": "CPV",
                        "id": "73210000",
                        "description": "Research consultancy services"
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                    {
                        "scheme": "CPV",
                        "id": "73220000",
                        "description": "Development consultancy services"
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                    {
                        "scheme": "CPV",
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                        "description": "Design and execution of research and development"
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                        "scheme": "CPV",
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                        "scheme": "CPV",
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                        "description": "Administration services"
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                        "scheme": "CPV",
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                    {
                        "scheme": "CPV",
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                        "description": "Administrative services for business operations"
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                    {
                        "scheme": "CPV",
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                        "description": "Administrative services of agencies"
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                        "scheme": "CPV",
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                        "description": "Supporting services for the government"
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                        "scheme": "CPV",
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                        "description": "Government services"
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                        "scheme": "CPV",
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                        "description": "Bailiff services"
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                        "scheme": "CPV",
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                        "scheme": "CPV",
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                        "description": "Legal advisory services"
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                    {
                        "scheme": "CPV",
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                        "description": "Legal representation services"
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                        "scheme": "CPV",
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                        "scheme": "CPV",
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                        "description": "Business and management consultancy services"
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                    {
                        "scheme": "CPV",
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                        "description": "General management consultancy services"
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                ],
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                ],
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            {
                "id": "Lot 6",
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                        "scheme": "CPV",
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                        "scheme": "CPV",
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                        "scheme": "CPV",
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                        "description": "Industry specific software development services"
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                    {
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                        "description": "Platform interconnectivity software development services"
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                        "scheme": "CPV",
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                        "description": "Financial analysis and accounting software development services"
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                        "description": "Financial analysis software development services"
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                        "scheme": "CPV",
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                        "description": "Financial systems software development services"
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                        "scheme": "CPV",
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                        "description": "Accounting software development services"
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                        "scheme": "CPV",
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                        "description": "Analytical, scientific, mathematical or forecasting software development services"
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                        "description": "Analytical or scientific software development services"
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                    {
                        "scheme": "CPV",
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                        "description": "Mathematical or forecasting software development services"
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                    {
                        "scheme": "CPV",
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                        "description": "Sales, marketing and business intelligence software development services"
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                    {
                        "scheme": "CPV",
                        "id": "72212482",
                        "description": "Business intelligence software development services"
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                    {
                        "scheme": "CPV",
                        "id": "72212610",
                        "description": "Database software development services"
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                    {
                        "scheme": "CPV",
                        "id": "72212730",
                        "description": "Security software development services"
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                    {
                        "scheme": "CPV",
                        "id": "72212732",
                        "description": "Data security software development services"
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                    {
                        "scheme": "CPV",
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                        "description": "Miscellaneous software development services and computer systems"
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                    {
                        "scheme": "CPV",
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                        "description": "Spreadsheets and enhancement software development services"
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                    {
                        "scheme": "CPV",
                        "id": "72220000",
                        "description": "Systems and technical consultancy services"
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                    {
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                    {
                        "scheme": "CPV",
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                    {
                        "scheme": "CPV",
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                        "scheme": "CPV",
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                        "scheme": "CPV",
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                        "scheme": "CPV",
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                        "scheme": "CPV",
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                        "scheme": "CPV",
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                        "scheme": "CPV",
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                            "text": "As part of this contract notice the following documents can be accessed at: [insert contracts finder link] 1) Contract notice transparency information for the agreement; 2) Contract notice authorised customer list; 3) Rights reserved for CCS framework. Minimum Standards of Reliability - as set out in the selection questionnaire in the ITT pack On 2.4.2014 Government introduced its Government Security Classifications (GSC) scheme which replaced Government Protective Marking Scheme (GPMS). A key aspect is the reduction in the number of security classifications used. All bidders should make themselves aware of the changes as it may impact this requirement. This link provides information on the GSC at: https://www.gov.uk/government/publications/government-security-classifications Cyber Essentials is a mandatory requirement for Central Government contracts which involve handling personal information or provide certain ICT products/services. Government is taking steps to reduce the levels of cyber security risk in its supply chain through the Cyber Essentials scheme. The scheme defines a set of controls which, when implemented, will provide organisations with basic protection from the most prevalent forms of threat coming from the internet. To participate in this procurement, bidders must be able to demonstrate they comply with the technical requirements prescribed by Cyber Essentials, for services under and in connection with this procurement. Some purchases under this Framework Agreement may have requirements that can be met under this Framework Agreement but the purchase of which may be exempt from the Procurement Regulations (as defined in Attachment 1 - About the framework within the invitation to tender documentation). In such cases, Call-offs from this Framework will be unregulated purchases for the purposes of the Procurement Regulations, and the buyers may, at their discretion, modify the terms of the Framework and any Call-off Contracts to reflect that buyer's specific needs. Registering for access: This procurement will be managed electronically via the eSourcing suite. This will be the route for sharing all information and communicating with bidders. If you have recently registered on the eSourcing suite for another CCS procurement you can use the same account for this new procurement. If not, you will first need to register your organisation on the portal. Use the following link for information on how register and use the eSourcing tool: https://www.gov.uk/government/publications/esourcing-tool-guidance-for-suppliers For assistance please contact the eSourcing Help desk operated by email at eEnablement@crowncommercial.gov.uk or call 0345 410 2222."
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        }
    ],
    "language": "en",
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        {
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            "title": "Managed Debt Collection Services",
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                {
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            "value": {
                "amount": 645000000,
                "currency": "GBP"
            },
            "dateSigned": "2021-12-14T00:00:00Z"
        },
        {
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            "title": "Managed Debt Collection Services",
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                }
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                    "rationale": "Need for modification brought about by circumstances which a diligent contracting authority/entity could not foresee: The modification is required due to urgent and unforeseen circumstances that have affected the Authority's ability to conclude necessary arrangements within the original contract term. These circumstances could not reasonably have been anticipated at the time the framework was established."
                }
            ]
        }
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        ]
    }
}
RM6226 Debt Resolution Services - Lot 1

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