Award

Social Media Monitoring Solution

FINANCIAL CONDUCT AUTHORITY

This public procurement record has 2 releases in its history.

Award

18 Sep 2023 at 15:06

Tender

16 Sep 2022 at 18:05

Summary of the contracting process

The Financial Conduct Authority (FCA) has awarded a contract for a Social Media Monitoring Solution to FENIX MEDIA LTD T/A PULSAR. The contract, valued at £1,206,750, was signed on 8th February 2023. The procurement process was conducted through an open procedure, with a focus on IT services related to consulting, software development, and Internet support.

This awarded tender presents an opportunity for businesses, especially SMEs in the IT services sector, to engage with the FCA. The contract involves a detailed social media listening tool requirement aimed at understanding trends impacting the financial ecosystem. With future extension possibilities, businesses offering high-quality technical solutions can benefit from this procurement process. The FCA's emphasis on quality over price in the selection criteria opens avenues for innovative and specialized IT firms to showcase their capabilities.

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Notice Title

Social Media Monitoring Solution

Notice Description

The FCA's Digital Intelligence Exploitation Department has entered a contract for social media listening tool. The Department required a tool that can search various feeds and provide information that can be used to understand trends that have the potential of impacting the financial eco system. The contract is for two (2) years with the option to extend by a further two (2) years on a one (1) plus one (1) basis.

Lot Information

Lot 1

The FCA's Digital Intelligence Exploitation Department has contracted for a social media listening tool. The Department required a tool that can search various feeds and provide information that can be used to understand trends with the potential of impacting the financial eco system, and a tool which will allow it to retrieve information about Firms, in particular the issues, concerns harms consumers are experiencing. The contract is for two (2) years with the option to extend by a further two (2) years on a one (1) plus one (1) basis. Additional information: The contract is for two (2) years with the option to extend by a further two (2) years on a one (1) plus one (1) basis. The total value of the contract in this notice includes the initial contract term of two (2) years and the optional extension terms.

Options: The contract is for two (2) years with the option to extend by a further two (2) years on a one (1) plus one (1) basis.

Renewal: The contract will have extension provisions for year 3 and 4. This extension value is estimated at PS1,050,000. The Authority may also decide to retender the services at the end of the initial or extension term.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-036949
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/027522-2023
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

32 - Radio, television, communication, telecommunication and related equipment

48 - Software package and information systems

64 - Postal and telecommunications services

72 - IT services: consulting, software development, Internet and support

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

32583000 - Data and voice media

48000000 - Software package and information systems

48600000 - Database and operating software package

48610000 - Database systems

48611000 - Database software package

48810000 - Information systems

64216200 - Electronic information services

72000000 - IT services: consulting, software development, Internet and support

72222300 - Information technology services

79315000 - Social research services

Notice Value(s)

Tender Value
£1,050,000 £1M-£10M
Lots Value
£1,050,000 £1M-£10M
Awards Value
Not specified
Contracts Value
£1,206,750 £1M-£10M

Notice Dates

Publication Date
18 Sep 20232 years ago
Submission Deadline
18 Oct 2022Expired
Future Notice Date
Not specified
Award Date
8 Feb 20233 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
FINANCIAL CONDUCT AUTHORITY
Contact Name
Lea-Rose Clarke
Contact Email
isprocurement@fca.org.uk
Contact Phone
+44 2070666702

Buyer Location

Locality
LONDON
Postcode
E20 1JN
Post Town
East London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI41 Hackney and Newham
Delivery Location
Not specified

Local Authority
Newham
Electoral Ward
Stratford Olympic Park
Westminster Constituency
Stratford and Bow

Supplier Information

Number of Suppliers
1
Supplier Name

FENIX MEDIA LTD T/A PULSAR

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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