Award

WAS-OJEU-53190 - WAST HART - Incident Ground Technology 3rd Edition (IGT3)

NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST)

This public procurement record has 2 releases in its history.

Award

23 Nov 2023 at 15:18

Tender

26 May 2023 at 09:29

Summary of the contracting process

The NHS Wales Shared Services Partnership-Procurement Services, represented by Velindre University NHS Trust, has completed the procurement process for the "Incident Ground Technology 3rd Edition (IGT3)" project related to IT services. The contract was awarded to Excelerate Technology Ltd with a value of £324,395. The procurement category falls under services, specifically IT services, consulting, software development, and internet support. The project aimed to ensure streamlined service delivery for WAST HART with strict criteria for provider selection, emphasizing security and UK-based operations. The procurement was carried out using an open procedure.

This tender presents opportunities for businesses providing IT services, particularly those with expertise in consulting, software development, and internet support. Companies with a proven track record in technical support within the UK emergency services sector would be well-suited to compete. The contract scope includes hardware, software, airtime, installation, ongoing support, and training. The successful provider must exhibit a commitment to security, operational excellence, and 24-hour support. Interested businesses should be prepared to demonstrate their experience in delivering similar services within demanding environments, such as those requiring secure data transmission and API integration.

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Notice Title

WAS-OJEU-53190 - WAST HART - Incident Ground Technology 3rd Edition (IGT3)

Notice Description

To ensure that the successful provider can deliver a service that is as streamlined and effective as possible and to ensure that the service provision of WAST HART has the minimal level of disruption through the implementation of IGT3 there will be an expectation that the following criteria can be met. 1.1. Essential Single provider for all the hardware, software, airtime, installation, ongoing support, and training. No subcontracting of service. UK based. 24-hour operation to provide support. No subcontracting. Holds valid Cyber Essentials Plus accreditation. Access to dual UK-based data centres for secure transmission of data. Data centres to be Tier 4 listed. Certificate of conformity from Airbox Systems to confirm that API information can be integrated in the platform (GPS feeds from router and streaming devices can be embedded too). 1.2. The above criteria are required to ensure a seamless provision of service and aftercare service support without having to go through 3rd party providers and incur delays. In addition to the service provision a security aspect must be considered as there will be incidents where HART attendance may generate sensitive information that may fall under specific classification and assurance of security is vital. Dealing with one single provider with no sub-contracting will reduce risk in this area in addition to ensuring the most effective service. 1.3. Desirable Track record of providing technical support within the UK emergency services. Further detail of the requirement can be found in the specification.

Lot Information

Lot 1

To ensure that the successful provider can deliver a service that is as streamlined and effective as possible and to ensure that the service provision of WAST HART has the minimal level of disruption through the implementation of IGT3 there will be an expectation that the following criteria can be met. 1.1. Essential Single provider for all the hardware, software, airtime, installation, ongoing support, and training. No subcontracting of service. UK based. 24-hour operation to provide support. No subcontracting. Holds valid Cyber Essentials Plus accreditation. Access to dual UK-based data centres for secure transmission of data. Data centres to be Tier 4 listed. Certificate of conformity from Airbox Systems to confirm that API information can be integrated in the platform (GPS feeds from router and streaming devices can be embedded too). 1.2. The above criteria are required to ensure a seamless provision of service and aftercare service support without having to go through 3rd party providers and incur delays. In addition to the service provision a security aspect must be considered as there will be incidents where HART attendance may generate sensitive information that may fall under specific classification and assurance of security is vital. Dealing with one single provider with no sub-contracting will reduce risk in this area in addition to ensuring the most effective service. 1.3. Desirable Track record of providing technical support within the UK emergency services. Further detail of the requirement can be found in the specification.

Renewal: Option to extend for 2 consecutive 12 month periods

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-03cfaf
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/034713-2023
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

32 - Radio, television, communication, telecommunication and related equipment

35 - Security, fire-fighting, police and defence equipment

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support


CPV Codes

32500000 - Telecommunications equipment and supplies

35100000 - Emergency and security equipment

48200000 - Networking, Internet and intranet software package

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£270,000 £100K-£500K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£324,395 £100K-£500K

Notice Dates

Publication Date
23 Nov 20232 years ago
Submission Deadline
5 Jul 2023Expired
Future Notice Date
Not specified
Award Date
29 Aug 200421 years ago
Contract Period
Not specified - Not specified
Recurrence
2026

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST)
Contact Name
Not specified
Contact Email
gregg.roberts@wales.nhs.uk
Contact Phone
Not specified

Buyer Location

Locality
ST ASAPH
Postcode
LL17 0JL
Post Town
Llandudno
Country
Wales

Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL3 North Wales
Small Region (ITL 3)
TLL33 Conwy and Denbighshire
Delivery Location
TLL Wales

Local Authority
Denbighshire
Electoral Ward
Bodelwyddan
Westminster Constituency
Clwyd North

Supplier Information

Number of Suppliers
1
Supplier Name

EXCELERATE TECHNOLOGY

Open Contracting Data Standard (OCDS)

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