Award

ICT13013: Procurement of iBus2 Services

TRANSPORT FOR LONDON

This public procurement record has 1 release in its history.

Award

06 Mar 2024 at 12:13

Summary of the contracting process

The procurement process involved Transport for London (TfL) issuing a tender for the procurement of iBus2 Services under the title "ICT13013." The procurement falls under the IT services industry category, specifically for consulting, software development, internet, and support services. The tender aimed to enhance London's bus network management with real-time passenger information and vehicle tracking services. The procurement stage was completed, and contracts for "On-bus Services" and "Back Office Services" were awarded to Init Innovations in Transportation Limited. The total contract value amounts to 135,456,985 GBP for On-bus Services and 123,456,985 GBP for Back Office Services, signed on 4th March 2024 and 4th February 2024, respectively. The procurement method was selective competitive dialogue.

This tender for iBus2 Services presents growth opportunities for businesses offering services related to IT solutions, software development, and transportation consultancy. Companies providing hardware installation, network systems, database systems, and software-related services would be well-suited to compete. Transport companies offering innovative transportation solutions, traffic-monitoring equipment, and vehicle location systems are also encouraged to participate. With potential contract extensions of up to ten years, businesses can establish long-term partnerships with TfL and contribute to the improvement of London's public transportation infrastructure.

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Notice Title

ICT13013: Procurement of iBus2 Services

Notice Description

To meet the demands of London's bus network now and in the future and ensure its continued and effective management, TfL has procured automatic vehicle location and performance management services (iBus2 Services). The iBus2 Services will support Transport for London and its Operators for all contracted service vehicles (which at the date of this notice include Buses and Trams and which may extend to other vehicles (such as riverboats) in TfL's network) across Greater London by providing real time passenger information and vehicle location information to relevant stakeholders and interfacing systems. The iBus2 Services will facilitate service control and emergency response and will integrate with the existing voice radio system, ticketing and performance management systems. The iBus2 Services will also provide the data collection and calculation of the mileage and reliability performance data that enables payments to Operators. The iBus2 Services will also be able to support fleet evolution, which will include the provision of monitoring and control facilities for zero emission/alternative fuel source vehicles, and bus safety equipment introduced under the Bus Safety Standard or new or upgraded facilities required to support TfL's contracted service vehicles. The iBus2 Services will enable the introduction of new ITxPT compliant assets onto vehicles; advances in networking technologies (such as vehicle to everything) and voice and data communications; vehicle location technologies; integration with other strategic systems; and integration with TfL's video management systems (including streaming, remote control, digital evidence capture and video analytics). The iBus2 Services will also be able to facilitate alternative service control operations including demand response, dynamic scheduling and the introduction of AI based decision support tools.

Lot Information

On-bus Services

Supply, installation and maintenance services in respect of the hardware deployed on each vehicle. The services have been grouped into logical service components which will cover the following key areas detailed below: - the provision of the physical location of vehicles; - the provision of a graphical representations of the current bus route and relevant vehicle location; - the provision of various audio and visual safety alerts to drivers, passengers and integration with the intelligent speed adaptation solution; - the provision of passenger communications and service announcements in respect of destinations, the next stop, and safety messages; - integration with the digital mobile radio solution to enable voice communications between drivers and operator service controllers; - the capture of certain vehicle data and transmission to the Lot 2 Back Office Services; - the acceptance of, activation and updating of reference data; - the provision of a service control function to facilitate interactions between the Lot 1 On-bus Services with the Lot 2 Back Office Services; - the provision of an IT service desk integrated with TfL's IT service desk to facilitate the provision of engineering services for ongoing maintenance of the hardware assets installed on each vehicle; and - the provision of a standard suite of service management in line with standard ITIL processes. Additional information: Price is not the only award criterion and all criteria are stated only in the procurement documents.

Options: TfL may extend the On-bus Services for up to a maximum of ten (10) years from the end of the Initial Term

Back Office Services

Supply, installation and maintenance services in respect of the back office element of the iBus2 Services. The Back Office Services have been grouped into logical Service Components which will cover the following: - the provision of system integration and configuration services to facilitate the end to end operation of the On-bus Services and the Back Office Services (together with other TfL systems); - the collection of reference data from source systems (provided either by TfL or other third parties) and the subsequent creation, collation, distribution and management of such reference data; - the calculation of performance metrics in respect of each bus operating company using the bus location provided by the On-bus Services and the Reference Data; - the processing of near real time data to enable the calculation and distribution of data items including arrival predictions, headway between vehicles and traffic light priority requests; - the provision of a service control function providing service controllers with the tools to monitor, control and affect the Bus Services, including applying diversions and curtailments, and then disseminating these to the On-bus Services; - the collation of vehicle arrival predictions by stop, and dissemination via an API; - the provision of arrival predictions via a short code SMS messages to customers; - the provision of operational reporting of performance data to enable the calculation of payments due to bus operating companies; - the provision of a toolset to create, host and maintain virtual signs, showing real time information, that is shared and accessed via an URL; - the provision of an IT service desk integrated with TfL's IT service desk to facilitate the provision of the Back Office Services; - the provision of a standard suite of service management in line with standard ITIL processes; and - the provision of a messaging that covers the creation of customer messaging to either supplement or supplant arrival predictions, disseminated via the real time information API. Additional information: Price is not the only award criterion and all criteria are stated only in the procurement documents

Options: TfL may extend the Back Office Services for up to a maximum of ten (10) years from the end of the Initial Term

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0445f5
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/007171-2024
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Competitive dialogue
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

30 - Office and computing machinery, equipment and supplies except furniture and software packages

32 - Radio, television, communication, telecommunication and related equipment

34 - Transport equipment and auxiliary products to transportation

42 - Industrial machinery

48 - Software package and information systems

51 - Installation services (except software)

63 - Supporting and auxiliary transport services; travel agencies services

71 - Architectural, construction, engineering and inspection services

72 - IT services: consulting, software development, Internet and support


CPV Codes

30000000 - Office and computing machinery, equipment and supplies except furniture and software packages

32323500 - Video-surveillance system

32427000 - Network system

34923000 - Road traffic-control equipment

34970000 - Traffic-monitoring equipment

42961300 - Vehicle location system

48610000 - Database systems

48800000 - Information systems and servers

51611100 - Hardware installation services

63712000 - Support services for road transport

71311200 - Transport systems consultancy services

72000000 - IT services: consulting, software development, Internet and support

72210000 - Programming services of packaged software products

72230000 - Custom software development services

72240000 - Systems analysis and programming services

72250000 - System and support services

72260000 - Software-related services

72310000 - Data-processing services

72400000 - Internet services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£258,913,970 £100M-£1B

Notice Dates

Publication Date
6 Mar 20242 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
4 Feb 20242 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
TRANSPORT FOR LONDON
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
E20 1JN
Post Town
East London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI41 Hackney and Newham
Delivery Location
TLI London

Local Authority
Newham
Electoral Ward
Stratford Olympic Park
Westminster Constituency
Stratford and Bow

Supplier Information

Number of Suppliers
1
Supplier Name

INIT INNOVATIONS IN TRANSPORTATION

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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