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Integrated Learning Systems

NETWORK RAIL INFRASTRUCTURE LIMITED

This public procurement record has 3 releases in its history.

Tender

30 Sep 2025 at 16:49

UK4 - Tender Notice
TenderUpdate

27 May 2025 at 10:30

Tender Notice
Planning

16 May 2025 at 16:01

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

Network Rail Infrastructure Limited has initiated a tender process for the development and implementation of an Integrated Learning System (ILS) to enhance learning capabilities for approximately 120,000 users. This includes both internal (43,000) and external (80,000) stakeholders within the rail industry. The project, titled "Integrated Learning Systems," falls under the procurement category of training software and services, and is aligned with a legal basis set out in UK legislation. This procurement is based on a Competitive Flexible Procedure, designed to facilitate technical dialogue with selected vendors, and the procurement process allows for selective participation with an emphasis on negotiation to secure the most advantageous terms. The primary procurement stage currently is tender, with an expression of interest deadline on 2nd November 2025, and potential contract awards by April 2026. The project, based in the United Kingdom, has a projected start date in May 2026 with a minimum term of five years, extendable up to a total of seven years.

This tender presents significant opportunities for businesses specialising in training software development, content management, educational platforms, and related IT services. With a competitive budget of £15.7 million (gross amounting to £18.84 million), the contract beckons companies with expertise in creating scalable and secure digital learning environments. Business growth potential is substantial, especially for enterprises skilled in devising innovative training solutions that support varied learning needs and offer seamless user experiences across networks. Competitive attributes such as an established background in technical and commercial software solutions, ability to manage complex data migrations, and readiness to engage in constructive procurement dialogues are vital for potential success. The opportunity is particularly suitable for SMEs capable of delivering bespoke solutions and who seek to expand their portfolio within the realm of public authority contracts, specifically in the realm of large-scale educational systems.

How relevant is this notice?

Notice Information

Notice Title

Integrated Learning Systems

Notice Description

The successful supplier(s) will be responsible for the implementation, operation, and ongoing support of a Training Learner System to serve approximately 120,000 users, including 43,000 internal and 80,000 external users. This new platform will replace the existing learning systems and will introduce enhanced capabilities to support the organisation and the wider rail industry. The platform must deliver for both internal and external stakeholders, ensuring seamless learning experiences at scale. Additionally, the solution must support a content library accessible to 5,000 users and provide monetisation options for industry partners. Key deliverables include: * Deployment of a learning system within NR's IT environment, ensuring security and scalability. We understand that the market has converged to some extent with respect to the distinctions between learning management systems and learning experience platforms, so we are deliberately agnostic in our terminology. * Seamless and engaging learning experiences for all users, supporting diverse learning needs. Diversity of learning needs includes different learner abilities, different learning environments, and different accessibility requirements. * Ensure that the new system can function at peak capacity with maximum number of concurrent users that the system can realistically sustain before requests per minute start to decline and response time starts to increase. * Tenancy, instances, permissions, and access for rail industry partners, offering access to standardised or bespoke training content with built-in charging mechanisms. * Access to diverse content libraries, enabling professional and personal development. This includes (but is not limited to) professional development material, soft skills development, technology, project management and leadership skills. * Existing bespoke content migration, transferring over 1,000 eLearning materials to the new system. We expect the supplier to provide a content library and complete a mapping/triage exercise against existing content. * A centralised catalogue of all Network Rail training offerings, including content libraries, bespoke digital learning, facilitated courses, innovation (e.g. digital simulations, VR). * Effective in-platform communication channels to engage and support learners. Network Rail are open to exploring different in-platform communication features, but expect the whole suite of market norms to be available for consideration (e.g. in-platform communication, between platform communication such as email/teams, push notifications to mobile devices). * Data insights, leveraging statistical and predictive modelling for decision-making. We seek a view from the market as to the 'art of the possible' that can be deployed out of the box and what can be developed over time. * Systematic use of permissions, automation, and workflows (which could include AI) to minimise process and content duplication, and to surface content to learners that is relevant, customised, and personalised. * Implementation and suitable change management to deploy the system within Network Rail technical, procedural and people environment. Implementation should be supported by best practice and lessons learned from other client projects to embed the system and ensure adoption. * Effective training, upskilling and handover for internal support teams so they can confidently support the business. * An intuitive and modern user interface, serving as a dynamic platform for learning content. * Personalised or customised learning pathways, tailored to individual user needs through data-driven recommendations. * The system should support the delivery, booking, administration, tracking and scheduling for inperson and virtual training events using off the shelf capabilities. This initiative will not only replace the existing technology but also introduce new capabilities to enhance learning accessibility, engagement, and efficiency across the organisation and its partners.

Lot Information

Lot 1

Renewal: The minimum term is five (5) years, with the option to extend up to a further two (2) years, up to a total maximum duration of seven (7) years. This can be done in one (1) year extension increments up to the maximum of two (2) total extension years.

Planning Information

The purpose of this notice is to: • Engage with suppliers to generate interest and prime their resources for the upcoming Tender opportunity. • Provide the market with an update to our latest requirements and commercial position through releasing key documents. • Invite feedback and clarification on the key documents including the following: o Statement of Requirements o Functional and Non-Functional Requirements o Key Performance Indicators o Technological Aspirations and Implementation Please note the responses to this notice will be used for information purposes and will not be deemed as forming part of any proposed bid now, or any future tender. Network Rail reserves the right to engage with individual respondents for further discussion based on information provided through this engagement notice. Responding to this Notice: Responding to this Notice is an excellent opportunity to engage, share relevant information and provide feedback. Should you wish to respond to this Notice please follow the instructions below: 1) Accessing the documents: a. Follow the link: https://networkrail.bravosolution.co.uk/web/login.html b. From the welcome screen, access the “Current Opportunities” link and select “Integrated Learning Systems ”. Login is not required. c. The released documents will be at the bottom of the page in the attachments section. 2) Once you have reviewed all the documents, the opportunity to feedback and clarify will be open until Friday 30th June 2025. 3) Any feedback, questions or clarifications in respect of this notice, should only be addressed to tom.weatherley@networkrail.co.uk

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-051633
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/061049-2025
Current Stage
Tender
All Stages
Planning, Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Competitive flexible procedure
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

30 - Office and computing machinery, equipment and supplies except furniture and software packages

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

79 - Business services: law, marketing, consulting, recruitment, printing and security

80 - Education and training services

CPV Codes

30211300 - Computer platforms

48000000 - Software package and information systems

48100000 - Industry specific software package

48160000 - Library software package

48190000 - Educational software package

48211000 - Platform interconnectivity software package

48219300 - Administration software package

48332000 - Scheduling software package

48517000 - IT software package

48783000 - Content management software package

48931000 - Training software package

72210000 - Programming services of packaged software products

72212100 - Industry specific software development services

72212160 - Library software development services

72212190 - Educational software development services

72212332 - Scheduling software development services

72212517 - IT software development services

72212783 - Content management software development services

72212931 - Training software development services

72262000 - Software development services

79632000 - Personnel-training services

80000000 - Education and training services

80400000 - Adult and other education services

80420000 - E-learning services

80500000 - Training services

80521000 - Training programme services

80530000 - Vocational training services

80531000 - Industrial and technical training services

80531200 - Technical training services

80532000 - Management training services

80570000 - Personal development training services

Notice Value(s)

Tender Value
£15,700,000 £10M-£100M
Lots Value
£15,700,000 £10M-£100M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
30 Sep 202511 months ago
Submission Deadline
24 Oct 2025Expired
Future Notice Date
1 Aug 2025Expired
Award Date
Not specified
Contract Period
13 May 2026 - 12 May 2031 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NETWORK RAIL INFRASTRUCTURE LIMITED
Additional Buyers

Network Rail Infrastructure Ltd

Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SE1 8SW
Postcode Area
South East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI45 Lambeth
Delivery Location
Not specified
Local Authority
Lambeth
Electoral Ward
Waterloo & South Bank
Westminster Constituency
Vauxhall and Camberwell Green

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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