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New Critical Pager System

NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)

This public procurement record has 2 releases in its history.

Award

30 Sep 2025 at 15:55

UK6 - Contract Award Notice
Tender

08 Jul 2025 at 09:09

UK4 - Tender Notice
Summary of the contracting process

The NHS Wales Shared Services Partnership-Procurement Services, hosted by Velindre University NHS Trust, has awarded a contract to Multitone Electronics Plc for a new Critical Pager System. This contract stems from an open tender procedure initiated by the Hywel Dda University Health Board, covering a three-year period with a potential two-year extension. The procurement, identified under title 'New Critical Pager System' and listed under the industry category of radio pagers, entails the provision and installation of paging solutions for 1,412 pagers across four acute sites. The procurement process is complete, having reached the award stage on 30th September 2025, with the contract set to commence on 1st December 2025. The project location is primarily within the UKL region, specifically Cardiff, UK.

This tender represents a significant opportunity for businesses specialising in communication systems, infrastructure installation, and maintenance services. With an awarded contract value of GBP 638,429 (excluding VAT), it provides a platform for involved enterprises to showcase their ability to manage large scale and technically demanding projects. Companies that offer reliable IT services, consulting, and maintenance, especially those experienced with central government authority and Welsh devolved regulations, will find this procurement appealing. The open procedure and publicly announced technical and commercial evaluation criteria highlight the competitive nature of this tender, favouring businesses that can provide high-quality yet cost-effective solutions. The contract also aims to ensure disaster recovery and business continuity capabilities, indicating a growth trajectory for firms capable of delivering robust operational control features across multiple sites.

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Notice Information

Notice Title

New Critical Pager System

Notice Description

Following an open tender procedure Hywel Dda university Health Board are seek to award a three (3) year contract with the option to extend for a further two (2) years to Multitone Electronics Plc. The provider will implement a paging solution for 1412 pagers across its HDUHB's four acute sites. The agreement includes the initial supply and installation of any required infrastructure as well as full service, maintenance, support, and training for the duration of the contract.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-055ac9
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/060986-2025
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

32 - Radio, television, communication, telecommunication and related equipment

48 - Software package and information systems

50 - Repair and maintenance services

72 - IT services: consulting, software development, Internet and support

CPV Codes

32344220 - Radio pagers

48000000 - Software package and information systems

50000000 - Repair and maintenance services

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£750,000 £500K-£1M
Lots Value
£750,000 £500K-£1M
Awards Value
£638,429 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
30 Sep 202511 months ago
Submission Deadline
4 Aug 2025Expired
Future Notice Date
Not specified
Award Date
30 Sep 202511 months ago
Contract Period
1 Dec 2025 - 30 Nov 2028 3-4 years
Recurrence
2030-05-01

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Pending
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
CARDIFF
Postcode
CF14 3UZ
Postcode Area
Cardiff
Country
Wales
Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL5 South East Wales
Small Region (ITL 3)
TLL52 Cardiff and Vale of Glamorgan
Delivery Location
TLL Wales
Local Authority
Cardiff
Electoral Ward
Gabalfa
Westminster Constituency
Cardiff North

Supplier Information

Number of Suppliers
1
Supplier Name

Multitone Electronics Plc

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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