Planning

Technology Enabled Care, Electronic Assistive Technology and Lone Worker Devices

SUPPLY CHAIN COORDINATION LIMITED

This public procurement record has 1 release in its history.

Planning

13 Oct 2025 at 14:44

Summary of the contracting process

The procurement process led by Supply Chain Coordination Limited, located in London, UK, is in the planning stage for a framework agreement titled "Technology Enabled Care, Electronic Assistive Technology and Lone Worker Devices." This initiative belongs to the goods category, specifically focusing on medical aids, devices for the disabled and elderly, and communication infrastructures. The contract, valued at £16 million, envisions enhancing independence and safety for individuals with diverse needs across the United Kingdom. Interested parties must express their interest by 15th December 2025, with further market engagement activities, including supplier webinars and questionnaires, scheduled for November 2025. The agreement period is set to commence on 1st September 2026 and conclude on 31st August 2028.

This tender offers significant business growth opportunities, especially for small and medium-sized enterprises (SMEs) and voluntary, community and social enterprises (VCSEs). Businesses with capabilities in augmentative communication, environmental control, telehealth, and safety solutions for lone workers are well-suited to participate. Successful tenderers will have the opportunity to be involved in long-term framework agreements, which require compliance with ISO certification, CE certification, and modern slavery declarations, among other standards. This tender enables companies to leverage their technological expertise and potentially expand their market presence in the healthcare sector.

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Notice Title

Technology Enabled Care, Electronic Assistive Technology and Lone Worker Devices

Notice Description

The contracting authority intends to establish a framework agreement for Technology Enabled Community Care, aimed at facilitating the provision of services and products that enhance independence, safety, and communication for individuals with diverse needs. The framework will encompass, but is not limited to, the following categories: * Augmentative and Alternative Communication (AAC): A range of products designed to support communication, varying in complexity to suit individual requirements. * Environmental Control (EC): Devices that empower individuals with significant physical disabilities to maintain or regain independence within their home environment. * Access Devices: Tools that simplify and improve interaction with other technologies. * Mounting Solutions: Equipment used to securely attach devices to furniture or other fixtures. * Telehealth: Remote monitoring solutions to support patient wellbeing, including fall detection systems. * Medicines Management: Products that assist in the administration and dispensing of medication. * Telehealth Services, Maintenance & Support: Ongoing support services for telehealth systems. * Electronic Assistive Technology Services, Maintenance & Support: Support services for electronic assistive technologies. * Lone Worker Safety Solutions: Devices and systems designed to monitor and ensure the safety of individuals working alone. Note: For future tenders the following requirements will apply: * ISO Certification: Tenderers must have ISO 9001: 2015 or BS EN ISO 13485:2016 or Medical Device Single Audit Program (MDAP) accredited by the United Kingdom Accreditation Service (or international equivalent) to cover all segments of the Tenderer's and the product's supply chain. This should include, but not be limited to, sales, manufacturing, storage and distribution ('ISO Certification'). Link for acceptable alternatives https://iaf.nu/en/accreditation-bodies/ ('Notified Bodies') * CE Certification and Declaration of Conformity certificates are required where applicable to be presented at submission stage of the tender. * Modern Slavery for Tenderers that have an annual turnover of at least PS36 million must have a link to their modern slavery statement on their website * Modern Slavery Assessment Tool (MSAT) Tenderers must have a score of 41% or above within 12months of the Tender Publication Date via https://supplierregistration.cabinetoffice.gov.uk/ * Evergreen Sustainable Supplier Assessment - Tenderers will need to have completed the assessment and achieved Level 1 within 12months of the Tender Publication Date. Link for instructions and access for this assessment: https://www.england.nhs.uk/nhs-commercial/central-commercial-function-ccf/evergreen/ * Carbon Reduction Plan (CRP): Tenders must have a valid CRP link on their website that meets the requirements of PPN 006 as outlined in the PPN, OR Where Supplier has no website, the CRP is provided in PDF format that meets the requirements of PPN 006 as outlined in the PPN, OR Excused in exceptional circumstances * Cyber Security: If you handle patient or personal data, or provide any IT systems, services, or devices you will need to have a Cyber Security Essentials Plus Certificate

Planning Information

Suppliers can express interest in the opportunity using the following link: PORTAL ACCESS -Login with URL https://nhssupplychain.app.jaggaer.com// -Click on "SQs Open to All Suppliers" and search for the title of the procurement: Project reference is - PROJECT_1603 Technology Enabled Community Care (TECC) EXPRESSION OF INTEREST- Click on the 'Response Form' tab.-Answer the question in the Qualification Envelope at 1.1.1-Click 'submit response. Expressions of interest to be submitted by interested parties between: 01/10/2025 until Engagement deadline. Supply Chain Coordination Limited propose to conduct the following premarket engagement to understand the market share, products and services required. • Supplier webinar to be held in November • Engagement using Questionnaire and feedback for Specification and/or product list and/or Evaluation requirement email address rehabilitationcat@supplychain.nhs.uk • Supplier-specific discussions covering lotting structure, specifications, call-off requirements for users, and assess whether the volume within each Lot or Framework Agreement still justifies the continuation of the framework and its associated categories.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05ae7d
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/064875-2025
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Framework
Procurement Category
Goods
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

32 - Radio, television, communication, telecommunication and related equipment

33 - Medical equipments, pharmaceuticals and personal care products

35 - Security, fire-fighting, police and defence equipment

50 - Repair and maintenance services


CPV Codes

32571000 - Communications infrastructure

33196000 - Medical aids

33196100 - Devices for the elderly

33196200 - Devices for the disabled

33197000 - Medical computer equipment

35121700 - Alarm systems

50312600 - Maintenance and repair of information technology equipment

Notice Value(s)

Tender Value
£16,000,000 £10M-£100M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
13 Oct 20254 months ago
Submission Deadline
Not specified
Future Notice Date
19 Jan 2026Expired
Award Date
Not specified
Contract Period
31 Aug 2026 - 31 Aug 2028 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Planning
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
SUPPLY CHAIN COORDINATION LIMITED
Contact Name
Sheena Donaldson
Contact Email
rehabilitationcat@supplychain.nhs.uk
Contact Phone
Not specified

Buyer Location

Locality
LONDON
Postcode
SE1 8UG
Post Town
South East London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI45 Lambeth
Delivery Location
Not specified

Local Authority
Lambeth
Electoral Ward
Waterloo & South Bank
Westminster Constituency
Vauxhall and Camberwell Green

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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