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SFRS - Control & Incident Room AV

West Mercia Police and Crime Commissioner

This public procurement record has 6 releases in its history.

Award

09 Jul 2026 at 14:37

UK7 - Contract Details Notice
Award

30 Apr 2026 at 17:10

UK6 - Contract Award Notice
TenderUpdate

26 Jan 2026 at 17:37

UK4 - Tender Notice
Tender

26 Jan 2026 at 17:18

UK4 - Tender Notice
PlanningUpdate

24 Dec 2025 at 13:36

UK2 - Preliminary Market Engagement Notice
Planning

24 Dec 2025 at 12:57

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

The West Mercia Police and Crime Commissioner has completed a public procurement process for the Shropshire Fire and Rescue Service (SFRS) to acquire an integrated Audio-Visual (AV) and control room display system for a new Control Room and Incident Room located at Telford Central. The awarded contract, titled "SFRS - Control & Incident Room AV", involves operations essential for a 24/7 mission-critical environment. The procurement followed a selective, competitive flexible procedure and was completed on 9th July 2026, with the contract being signed on 1st July 2026. The contract, involving a £300,000 investment, is active from July 2026 to March 2029, potentially extendable till March 2031, making it significant for the services industry in Telford, UK.

This contract presents opportunities for businesses, particularly those specialising in Audio-Visual technology and services, to expand into the public safety sector. Companies with expertise in mission-critical system integration, interactive voice response, and enhanced situational awareness solutions would be well-suited to compete in future tenders of this nature. The procurement method ensured an open, fair, and transparent process, benefiting large enterprises like CSL Integration Limited, the awarded supplier. SMEs could also explore opportunities here, particularly by focussing on innovative solutions in AV and control room technologies, positioning themselves as competitive bidders in similar projects.

How relevant is this notice?

Notice Information

Notice Title

SFRS - Control & Incident Room AV

Notice Description

Shropshire Fire and Rescue Service (SFRS) seek to procure an integrated Audio-Visual (AV) and control room display system for the new Control Room and Incident Room located at Telford Central. The system is required to support 24/7 mission-critical operational environments, deliver enhanced situational awareness, enable multi-source visualisation, and ensure resilience during major and protracted incidents. This procurement ensures an open, fair, and transparent process while reflecting the extensive pre-market engagement and site assessments already undertaken.

Planning Information

As per attached documents.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05fd4f
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/064765-2026
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Competitive flexible procedure
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

30 - Office and computing machinery, equipment and supplies except furniture and software packages

32 - Radio, television, communication, telecommunication and related equipment

72 - IT services: consulting, software development, Internet and support

92 - Recreational, cultural and sporting services

CPV Codes

30191200 - Overhead projectors

32342412 - Speakers

32343000 - Amplifiers

72212512 - Interactive voice response software development services

92225000 - Interactive television

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£300,000 £100K-£500K
Contracts Value
£300,000 £100K-£500K

Notice Dates

Publication Date
9 Jul 20261 months ago
Submission Deadline
2 Mar 2026Expired
Future Notice Date
14 Jan 2026Expired
Award Date
17 Apr 20264 months ago
Contract Period
1 Jul 2026 - 31 Mar 2029 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
West Mercia Police and Crime Commissioner
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
WORCESTER
Postcode
WR3 8ST
Postcode Area
Worcester
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG1 Herefordshire, Worcestershire and Warwickshire
Small Region (ITL 3)
TLG12 Worcestershire CC
Delivery Location
Not specified
Local Authority
Wychavon
Electoral Ward
North Claines & Salwarpe
Westminster Constituency
Droitwich and Evesham

Supplier Information

Number of Suppliers
1
Supplier Name

CSL Integration Limited

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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