Planning

SFRS - Control & Incident Room AV

WEST MERCIA POLICE AND CRIME COMMISSIONER

This public procurement record has 2 releases in its history.

PlanningUpdate

24 Dec 2025 at 13:36

Planning

24 Dec 2025 at 12:57

Summary of the contracting process

The West Mercia Police and Crime Commissioner is overseeing a procurement process titled "SFRS - Control & Incident Room AV" on behalf of the Shropshire Fire and Rescue Service. This project aims to acquire an integrated audio-visual and control room display system to be deployed in the new Control Room and Incident Room at Telford Central. The system will support 24/7 mission-critical operations, facilitating enhanced situational awareness and resilience during major incidents. Currently in the planning stage, the procurement process has undergone extensive pre-market engagement. Key dates include a scheduled engagement milestone due by 14 January 2026, and the proposed contract period is from 1 April 2026 to 31 March 2028. The procurement falls under the services category with a focus on interactive voice response software development and audio-visual equipment, aimed at supporting mission-critical environments.

This tender presents substantial opportunities for businesses specialising in audio-visual solutions, interactive software development, and systems integration, particularly those equipped to handle large-scale, mission-critical environments. Small and medium-sized enterprises (SMEs) are encouraged to participate, providing a competitive ground for innovative technology companies capable of delivering robust and flexible systems. Engaging in this project could significantly benefit firms seeking to establish or expand their presence in public sector contracts, particularly in providing resilient, high-performance solutions for emergency services environments.

How relevant is this notice?

Notice Information

Notice Title

SFRS - Control & Incident Room AV

Notice Description

Shropshire Fire and Rescue Service (SFRS) seek to procure an integrated Audio-Visual (AV) and control room display system for the new Control Room and Incident Room located at Telford Central. The system is required to support 24/7 mission-critical operational environments, deliver enhanced situational awareness, enable multi-source visualisation, and ensure resilience during major and protracted incidents. This procurement ensures an open, fair, and transparent process while reflecting the extensive pre-market engagement and site assessments already undertaken.

Planning Information

As per attached documents.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05fd4f
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/086154-2025
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

30 - Office and computing machinery, equipment and supplies except furniture and software packages

32 - Radio, television, communication, telecommunication and related equipment

72 - IT services: consulting, software development, Internet and support

92 - Recreational, cultural and sporting services


CPV Codes

30191200 - Overhead projectors

32342412 - Speakers

32343000 - Amplifiers

72212512 - Interactive voice response software development services

92225000 - Interactive television

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
24 Dec 20255 days ago
Submission Deadline
Not specified
Future Notice Date
14 Jan 20263 weeks to go
Award Date
Not specified
Contract Period
31 Mar 2026 - 31 Mar 2028 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Planning
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
WEST MERCIA POLICE AND CRIME COMMISSIONER
Contact Name
Not specified
Contact Email
procurementsupport@westmercia.police.uk
Contact Phone
Not specified

Buyer Location

Locality
WORCESTER
Postcode
WR3 8SP
Post Town
Worcester
Country
England

Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG1 Herefordshire, Worcestershire and Warwickshire
Small Region (ITL 3)
TLG12 Worcestershire CC
Delivery Location
Not specified

Local Authority
Wychavon
Electoral Ward
North Claines & Salwarpe
Westminster Constituency
Droitwich and Evesham

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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