SFRS - Control & Incident Room AV

WEST MERCIA POLICE AND CRIME COMMISSIONER

This public procurement record has 5 releases in its history.

Award

30 Apr 2026 at 16:10

TenderUpdate

26 Jan 2026 at 17:37

Tender

26 Jan 2026 at 17:18

PlanningUpdate

24 Dec 2025 at 13:36

Planning

24 Dec 2025 at 12:57

Summary of the contracting process

The procurement process titled "SFRS - Control & Incident Room AV," managed by the West Mercia Police and Crime Commissioner, was a competitive tender aimed at acquiring an advanced Audio-Visual (AV) and control room display system for Shropshire Fire and Rescue Service. This system will be installed in Telford Central's new Control Room and Incident Room to support continuous mission-critical operations. The industry category for this tender was services, with key features including enhanced situational awareness and resilience during significant incidents. The procurement, which followed an open, competitive procedure, began its award stage on 17th April 2026, with the contract period running from 18th May 2026 to 31st July 2026. All operations were centrally managed from Worcester, ensuring adherence to fair and transparent processes as per the legal framework established by the UK Public General Act 2023/54.

This procurement offered substantial opportunities for businesses specialising in AV systems capable of supporting high-stakes environments. Companies with expertise in overhead projectors, speakers, amplifiers, and interactive systems stood to gain invaluable experience and expand their portfolios in the public sector. Large enterprises, such as CSL Integration Limited, successfully capitalised on this opportunity, securing the contract against competition from three other bidders. Businesses with capabilities in developing and integrating robust AV solutions for public safety and emergency services would find such tenders particularly beneficial for strategic growth and diversification within the UK market.

How relevant is this notice?

Notice Title

SFRS - Control & Incident Room AV

Notice Description

Shropshire Fire and Rescue Service (SFRS) seek to procure an integrated Audio-Visual (AV) and control room display system for the new Control Room and Incident Room located at Telford Central. The system is required to support 24/7 mission-critical operational environments, deliver enhanced situational awareness, enable multi-source visualisation, and ensure resilience during major and protracted incidents. This procurement ensures an open, fair, and transparent process while reflecting the extensive pre-market engagement and site assessments already undertaken.

Planning Information

As per attached documents.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05fd4f
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/040175-2026
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Competitive flexible procedure
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

30 - Office and computing machinery, equipment and supplies except furniture and software packages

32 - Radio, television, communication, telecommunication and related equipment

72 - IT services: consulting, software development, Internet and support

92 - Recreational, cultural and sporting services


CPV Codes

30191200 - Overhead projectors

32342412 - Speakers

32343000 - Amplifiers

72212512 - Interactive voice response software development services

92225000 - Interactive television

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£300,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
30 Apr 20261 months ago
Submission Deadline
2 Mar 2026Expired
Future Notice Date
14 Jan 2026Expired
Award Date
16 Apr 20262 months ago
Contract Period
17 May 2026 - 31 Jul 2026 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Pending
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
WEST MERCIA POLICE AND CRIME COMMISSIONER
Additional Buyers

SHROPSHIRE FIRE RESCUE SERVICE

Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
WORCESTER
Postcode
WR3 8ST
Post Town
Worcester
Country
England

Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG2 Shropshire and Staffordshire
Small Region (ITL 3)
TLG22 Shropshire
Delivery Location
Not specified

Local Authority
Shropshire
Electoral Ward
Quarry and Coton Hill
Westminster Constituency
Shrewsbury

Supplier Information

Number of Suppliers
1
Supplier Name

CSL INTEGRATION

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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