Planning

Mobilising On-Call Availability Software

MID AND WEST WALES FIRE AND RESCUE AUTHORITY

This public procurement record has 1 release in its history.

Planning

01 Jun 2026 at 13:31

Summary of the contracting process

The Mid and West Wales Fire and Rescue Authority is in the planning stage of a procurement process to acquire a Mobilising On-Call Availability Software. This initiative, set to replace the existing RAPPEL system, aims to enhance firefighter availability and rostering across the Mid and West, South, and North Wales Fire and Rescue Services. The process, with procurement being led by Mid and West Wales Fire and Rescue Authority, involves suppliers attending an online information session on 17th June 2026. Suppliers must register by 16th June 2026. The procurement spans the UK region, classified under communication software package and related services, with the contract period extending from 2nd November 2026 to 1st November 2031 and potential renewal options. The procurement is above the financial threshold, indicating a substantial investment valued at £5,505,000 with a gross amount of £6,606,000.

This tender presents significant business growth opportunities, particularly for businesses specialising in software development, implementation, support, and supply services. Companies with expertise in communication software packages, especially those with solutions that can enhance workforce planning and rostering, will find this project well-suited to their capabilities. The emphasis on delivering services across three major Welsh regions highlights substantial market penetration potential. Small and medium enterprises (SMEs) are encouraged to participate, providing a thriving landscape for innovative solutions to support critical fire-brigade and rescue services operations. Engaging in this tender allows businesses to expand their footprint within the public sector while contributing to the efficiency and effectiveness of emergency services.

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Notice Title

Mobilising On-Call Availability Software

Notice Description

Mid and West Wales Fire and Rescue Authority are publishing this Preliminary Market Engagement Notice on behalf of ourselves, South Wales Fire and Rescue Service and North Wales Fire and Rescue Service to notify suppliers of our intentions to go out to tender for a replacement software solution for our current RAPPEL system, to manage On-Call firefighter availability and rostering for different duty systems to support workforce planning across the three Welsh Fire and Rescue Services.

Planning Information

To inform open FTS tender, suppliers are invited to an online information event on 17th June 2026, 2pm - 3pm, via Microsoft Teams, where representatives of Mid and West Wales Fire and Rescue Authority, as the lead on this procurement, will outline the procurement and the tender submission process, as well as fielding questions from prospective bidders. Please register your interest to bid for this opportunity via the sell2wales notice and register your place at the engagement event by contacting David Williams - procurement@mawwfire.gov.uk by 4pm on 16th June 2026.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06aa70
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/051448-2026
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

75 - Administration, defence and social security services


CPV Codes

48000000 - Software package and information systems

48510000 - Communication software package

72260000 - Software-related services

72261000 - Software support services

72263000 - Software implementation services

72268000 - Software supply services

75250000 - Fire-brigade and rescue services

Notice Value(s)

Tender Value
£5,505,000 £1M-£10M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
1 Jun 20263 days ago
Submission Deadline
Not specified
Future Notice Date
22 Jun 20263 weeks to go
Award Date
Not specified
Contract Period
2 Nov 2026 - 1 Nov 2031 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Planning
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
MID AND WEST WALES FIRE AND RESCUE AUTHORITY
Additional Buyers

NORTH WALES FIRE AND RESCUE SERVICE

SOUTH WALES FIRE AND RESCUE SERVICE

Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
CARMARTHEN
Postcode
SA31 1SP
Post Town
Swansea
Country
Wales

Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL3 North Wales
Small Region (ITL 3)
TLL33 Conwy and Denbighshire
Delivery Location
TLL Wales

Local Authority
Denbighshire
Electoral Ward
Bodelwyddan
Westminster Constituency
Clwyd North

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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