This public procurement record has 2 releases in its history.

Tender

21 Jul 2026 at 10:16

Planning

01 Jun 2026 at 13:31

Summary of the contracting process

Mid and West Wales Fire and Rescue Authority has issued an open tender for the procurement of a Mobilising On-Call Availability Software solution, to replace the current RAPPEL system. This tender aims to enhance the management of on-call firefighter availability and rostering across the Welsh Fire and Rescue Services, benefiting both operational delivery and business transformation through new digital technologies. The procurement process is currently at the tender stage with an end date for submissions set for 28 August 2026. The software implementation will support functions in the regions of Mid, West, and South Wales. The contract is significant, with a gross value of £4,878,000 GBP, and is set to commence on 1 December 2026, with the possibility of renewal up to 2041.

This tender presents substantial opportunities for businesses in software development, particularly those specialising in communication software packages, software support, implementation, and supply services. Companies experienced in providing software solutions for emergency services or those looking to expand their footprint in the public sector may find this opportunity particularly beneficial. The procurement is suited to small and medium-sized enterprises (SMEs), encouraging wide participation from diverse companies. With the focus on digital solutions and business transformation, firms that can offer innovative, scalable software solutions will be well-positioned to compete in this procurement process.

How relevant is this notice?

Notice Title

Mobilising On-Call Availability Software

Notice Description

Mid and West Wales Fire and Rescue Authority, on behalf of ourselves and South Wales Fire and Rescue Service are undertaking this tender to find a proven replacement software solution to our current RAPPEL system, to manage On-Call firefighter availability, rostering across different duty systems, to support workforce planning across the two Welsh Fire and Rescue Services. Mid and West Wales Fire and Rescue Authority and South Wales Fire and Rescue Service's functions of prevention, protection and response to emergencies in our local communities are changing. New digital technologies will play a pivotal role in providing the tools, capabilities, and infrastructure necessary to support both our operational delivery and business transformation. The goals of this tender are to ensure an efficient, streamlined approach to mobilising firefighters efficiently and effectively to serve the communities of Mid, West and South Wales.

Lot Information

Lot 1

Renewal: Option to extend by 120 months at 24 month intervals

Planning Information

To inform open FTS tender, suppliers are invited to an online information event on 17th June 2026, 2pm - 3pm, via Microsoft Teams, where representatives of Mid and West Wales Fire and Rescue Authority, as the lead on this procurement, will outline the procurement and the tender submission process, as well as fielding questions from prospective bidders. Please register your interest to bid for this opportunity via the sell2wales notice and register your place at the engagement event by contacting David Williams - procurement@mawwfire.gov.uk by 4pm on 16th June 2026.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06aa70
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/068605-2026
Current Stage
Tender
All Stages
Planning, Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

75 - Administration, defence and social security services


CPV Codes

48000000 - Software package and information systems

48510000 - Communication software package

72260000 - Software-related services

72261000 - Software support services

72263000 - Software implementation services

72268000 - Software supply services

75250000 - Fire-brigade and rescue services

Notice Value(s)

Tender Value
£4,065,000 £1M-£10M
Lots Value
£4,065,000 £1M-£10M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
21 Jul 2026Yesterday
Submission Deadline
28 Aug 20262 months to go
Future Notice Date
22 Jun 2026Expired
Award Date
Not specified
Contract Period
1 Dec 2026 - 30 Nov 2031 Over 5 years
Recurrence
2041-07-22

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
MID AND WEST WALES FIRE AND RESCUE AUTHORITY
Additional Buyers

NORTH WALES FIRE AND RESCUE SERVICE

SOUTH WALES FIRE AND RESCUE SERVICE

Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
CARMARTHEN
Postcode
SA31 1SP
Post Town
Swansea
Country
Wales

Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL3 North Wales
Small Region (ITL 3)
TLL33 Conwy and Denbighshire
Delivery Location
TLL Wales, TLL14 South West Wales, TLL15 Central Valleys, TLL16 Gwent Valleys, TLL17 Bridgend and Neath Port Talbot, TLL18 Swansea, TLL21 Monmouthshire and Newport, TLL22 Cardiff and Vale of Glamorgan, TLL24 Powys

Local Authority
Denbighshire
Electoral Ward
Bodelwyddan
Westminster Constituency
Clwyd North

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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