Notice Information
Notice Title
Mobilising On-Call Availability Software
Notice Description
Mid and West Wales Fire and Rescue Authority, on behalf of ourselves and South Wales Fire and Rescue Service are undertaking this tender to find a proven replacement software solution to our current RAPPEL system, to manage On-Call firefighter availability, rostering across different duty systems, to support workforce planning across the two Welsh Fire and Rescue Services. Mid and West Wales Fire and Rescue Authority and South Wales Fire and Rescue Service's functions of prevention, protection and response to emergencies in our local communities are changing. New digital technologies will play a pivotal role in providing the tools, capabilities, and infrastructure necessary to support both our operational delivery and business transformation. The goals of this tender are to ensure an efficient, streamlined approach to mobilising firefighters efficiently and effectively to serve the communities of Mid, West and South Wales.
Lot Information
Lot 1
Renewal: Option to extend by 120 months at 24 month intervals
Planning Information
To inform open FTS tender, suppliers are invited to an online information event on 17th June 2026, 2pm - 3pm, via Microsoft Teams, where representatives of Mid and West Wales Fire and Rescue Authority, as the lead on this procurement, will outline the procurement and the tender submission process, as well as fielding questions from prospective bidders. Please register your interest to bid for this opportunity via the sell2wales notice and register your place at the engagement event by contacting David Williams - procurement@mawwfire.gov.uk by 4pm on 16th June 2026.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-06aa70
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/068605-2026
- Current Stage
- Tender
- All Stages
- Planning, Tender
Procurement Classification
- Notice Type
- UK4 - Tender Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Open
- Procurement Method Details
- Open procedure
- Tender Suitability
- SME
- Awardee Scale
- Not specified
Common Procurement Vocabulary (CPV)
- CPV Divisions
48 - Software package and information systems
72 - IT services: consulting, software development, Internet and support
-
- CPV Codes
48000000 - Software package and information systems
48510000 - Communication software package
72260000 - Software-related services
72261000 - Software support services
72263000 - Software implementation services
72268000 - Software supply services
75250000 - Fire-brigade and rescue services
Notice Value(s)
- Tender Value
- £4,065,000 £1M-£10M
- Lots Value
- £4,065,000 £1M-£10M
- Awards Value
- Not specified
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 21 Jul 2026Yesterday
- Submission Deadline
- 28 Aug 20262 months to go
- Future Notice Date
- 22 Jun 2026Expired
- Award Date
- Not specified
- Contract Period
- 1 Dec 2026 - 30 Nov 2031 Over 5 years
- Recurrence
- 2041-07-22
Notice Status
- Tender Status
- Active
- Lots Status
- Active
- Awards Status
- Not Specified
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- MID AND WEST WALES FIRE AND RESCUE AUTHORITY
- Additional Buyers
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- CARMARTHEN
- Postcode
- SA31 1SP
- Post Town
- Swansea
- Country
- Wales
-
- Major Region (ITL 1)
- TLL Wales
- Basic Region (ITL 2)
- TLL3 North Wales
- Small Region (ITL 3)
- TLL33 Conwy and Denbighshire
- Delivery Location
- TLL Wales, TLL14 South West Wales, TLL15 Central Valleys, TLL16 Gwent Valleys, TLL17 Bridgend and Neath Port Talbot, TLL18 Swansea, TLL21 Monmouthshire and Newport, TLL22 Cardiff and Vale of Glamorgan, TLL24 Powys
-
- Local Authority
- Denbighshire
- Electoral Ward
- Bodelwyddan
- Westminster Constituency
- Clwyd North
Further Information
Notice Documents
-
https://www.find-tender.service.gov.uk/Notice/068605-2026
21st July 2026 - Tender notice on Find a Tender -
https://www.find-tender.service.gov.uk/Notice/051448-2026
1st June 2026 - Preliminary market engagement notice on Find a Tender -
https://www.sell2wales.gov.wales/Assets/NoticeBuilder_FileDownload.aspx?id=374128
Appendix A - Software Requirements Specification -
https://www.sell2wales.gov.wales/Assets/NoticeBuilder_FileDownload.aspx?id=374129
Appendix B - MAWWFRS Organisational Standards -
https://www.sell2wales.gov.wales/Assets/NoticeBuilder_FileDownload.aspx?id=374131
Appendix C - API's Service Level Agreements & Data Protection Statement -
https://www.sell2wales.gov.wales/Assets/NoticeBuilder_FileDownload.aspx?id=374132
Appendix D - Software SLAs Incidents -
https://www.sell2wales.gov.wales/Assets/NoticeBuilder_FileDownload.aspx?id=374133
Appendix E - Additional Information User Stories -
https://www.sell2wales.gov.wales/Assets/NoticeBuilder_FileDownload.aspx?id=374134
Appendix F - Welsh procurement specific questionnaire -
https://www.sell2wales.gov.wales/Assets/NoticeBuilder_FileDownload.aspx?id=374135
Appendix G - Specification -
https://www.sell2wales.gov.wales/Assets/NoticeBuilder_FileDownload.aspx?id=374137
Appendix H - Terms and Conditions of Contract -
https://www.sell2wales.gov.wales/Assets/NoticeBuilder_FileDownload.aspx?id=374138
Appendix I - Welsh Language Standards Questionnaire
Open Contracting Data Standard (OCDS)
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
{
"tag": [
"compiled"
],
"id": "ocds-h6vhtk-06aa70-2026-07-21T11:16:52+01:00",
"date": "2026-07-21T11:16:52+01:00",
"ocid": "ocds-h6vhtk-06aa70",
"initiationType": "tender",
"parties": [
{
"id": "GB-PPON-PGBC-9888-YDYX",
"name": "Mid and West Wales Fire and Rescue Authority",
"identifier": {
"scheme": "GB-PPON",
"id": "PGBC-9888-YDYX"
},
"address": {
"streetAddress": "Fire Service Headquarters",
"locality": "Carmarthen",
"postalCode": "SA31 1SP",
"country": "GB",
"countryName": "United Kingdom",
"region": "UKL14"
},
"contactPoint": {
"name": "David Williams",
"email": "procurement@mawwfire.gov.uk",
"telephone": "+3706060699"
},
"roles": [
"buyer"
],
"details": {
"url": "http://www.mawwfire.gov.uk",
"classifications": [
{
"id": "publicAuthoritySubCentralGovernment",
"scheme": "UK_CA_TYPE",
"description": "Public authority - sub-central government"
},
{
"id": "GB-WLS",
"scheme": "UK_CA_DEVOLVED_REGULATIONS",
"description": "Welsh devolved regulations apply"
}
]
}
},
{
"id": "GB-PPON-PQMW-9436-MMYZ",
"name": "South Wales Fire and Rescue Service",
"identifier": {
"scheme": "GB-PPON",
"id": "PQMW-9436-MMYZ"
},
"address": {
"streetAddress": "Service Headquarters, Forest View Business Park",
"locality": "Llantrisant",
"postalCode": "CF72 8LX",
"country": "GB",
"countryName": "United Kingdom",
"region": "UKL15"
},
"contactPoint": {
"email": "procurement@mawwfire.gov.uk"
},
"roles": [
"buyer"
],
"details": {
"classifications": [
{
"id": "publicAuthoritySubCentralGovernment",
"scheme": "UK_CA_TYPE",
"description": "Public authority - sub-central government"
},
{
"id": "GB-WLS",
"scheme": "UK_CA_DEVOLVED_REGULATIONS",
"description": "Welsh devolved regulations apply"
}
],
"url": "https://www.southwales-fire.gov.uk/"
}
},
{
"id": "GB-PPON-PCXP-7467-ZWXQ",
"name": "North Wales Fire and Rescue Service",
"identifier": {
"scheme": "GB-PPON",
"id": "PCXP-7467-ZWXQ"
},
"address": {
"streetAddress": "Fire and Rescue Service Headquarters, Ffordd Salesbury, St. Asaph Business Park",
"locality": "St. Asaph",
"postalCode": "LL17 0JJ",
"country": "GB",
"countryName": "United Kingdom",
"region": "UKL13"
},
"contactPoint": {
"email": "procurement@mawwfire.gov.uk"
},
"roles": [
"buyer"
],
"details": {
"classifications": [
{
"id": "publicAuthoritySubCentralGovernment",
"scheme": "UK_CA_TYPE",
"description": "Public authority - sub-central government"
},
{
"id": "GB-WLS",
"scheme": "UK_CA_DEVOLVED_REGULATIONS",
"description": "Welsh devolved regulations apply"
}
]
}
}
],
"buyer": {
"id": "GB-PPON-PGBC-9888-YDYX",
"name": "Mid and West Wales Fire and Rescue Authority"
},
"planning": {
"milestones": [
{
"id": "engagement",
"type": "engagement",
"description": "To inform open FTS tender, suppliers are invited to an online information event on 17th June 2026, 2pm - 3pm, via Microsoft Teams, where representatives of Mid and West Wales Fire and Rescue Authority, as the lead on this procurement, will outline the procurement and the tender submission process, as well as fielding questions from prospective bidders. Please register your interest to bid for this opportunity via the sell2wales notice and register your place at the engagement event by contacting David Williams - procurement@mawwfire.gov.uk by 4pm on 16th June 2026.",
"dueDate": "2026-06-16T23:59:59+01:00",
"status": "scheduled"
}
],
"documents": [
{
"id": "051448-2026",
"documentType": "marketEngagementNotice",
"noticeType": "UK2",
"description": "Preliminary market engagement notice on Find a Tender",
"url": "https://www.find-tender.service.gov.uk/Notice/051448-2026",
"datePublished": "2026-06-01T14:31:45+01:00",
"format": "text/html"
}
]
},
"tender": {
"id": "PA23GPAGST2",
"legalBasis": {
"id": "2023/54",
"scheme": "UKPGA",
"uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
},
"title": "Mobilising On-Call Availability Software",
"description": "Mid and West Wales Fire and Rescue Authority, on behalf of ourselves and South Wales Fire and Rescue Service are undertaking this tender to find a proven replacement software solution to our current RAPPEL system, to manage On-Call firefighter availability, rostering across different duty systems, to support workforce planning across the two Welsh Fire and Rescue Services. Mid and West Wales Fire and Rescue Authority and South Wales Fire and Rescue Service's functions of prevention, protection and response to emergencies in our local communities are changing. New digital technologies will play a pivotal role in providing the tools, capabilities, and infrastructure necessary to support both our operational delivery and business transformation. The goals of this tender are to ensure an efficient, streamlined approach to mobilising firefighters efficiently and effectively to serve the communities of Mid, West and South Wales.",
"items": [
{
"id": "1",
"additionalClassifications": [
{
"scheme": "CPV",
"id": "48510000",
"description": "Communication software package"
},
{
"scheme": "CPV",
"id": "72261000",
"description": "Software support services"
},
{
"scheme": "CPV",
"id": "72263000",
"description": "Software implementation services"
},
{
"scheme": "CPV",
"id": "72268000",
"description": "Software supply services"
},
{
"scheme": "CPV",
"id": "48000000",
"description": "Software package and information systems"
},
{
"scheme": "CPV",
"id": "72260000",
"description": "Software-related services"
},
{
"scheme": "CPV",
"id": "75250000",
"description": "Fire-brigade and rescue services"
}
],
"deliveryAddresses": [
{
"region": "UKL",
"country": "GB",
"countryName": "United Kingdom"
},
{
"region": "UKL22",
"country": "GB",
"countryName": "United Kingdom"
},
{
"region": "UKL21",
"country": "GB",
"countryName": "United Kingdom"
},
{
"region": "UKL24",
"country": "GB",
"countryName": "United Kingdom"
},
{
"region": "UKL17",
"country": "GB",
"countryName": "United Kingdom"
},
{
"region": "UKL15",
"country": "GB",
"countryName": "United Kingdom"
},
{
"region": "UKL14",
"country": "GB",
"countryName": "United Kingdom"
},
{
"region": "UKL18",
"country": "GB",
"countryName": "United Kingdom"
},
{
"region": "UKL16",
"country": "GB",
"countryName": "United Kingdom"
}
],
"relatedLot": "1"
}
],
"value": {
"amountGross": 4878000,
"amount": 4065000,
"currency": "GBP"
},
"mainProcurementCategory": "services",
"aboveThreshold": true,
"lots": [
{
"id": "1",
"suitability": {
"sme": true
},
"contractPeriod": {
"startDate": "2026-12-01T00:00:00+00:00",
"endDate": "2031-11-30T23:59:59+00:00",
"maxExtentDate": "2041-11-30T23:59:59+00:00"
},
"hasRenewal": true,
"status": "active",
"value": {
"amountGross": 4878000,
"amount": 4065000,
"currency": "GBP"
},
"awardCriteria": {
"criteria": [
{
"type": "quality",
"name": "Technical/Quality",
"numbers": [
{
"number": 60,
"weight": "percentageExact"
}
]
},
{
"type": "price",
"name": "Price",
"numbers": [
{
"number": 30,
"weight": "percentageExact"
}
]
},
{
"type": "quality",
"name": "Social Value",
"numbers": [
{
"number": 10,
"weight": "percentageExact"
}
]
}
]
},
"renewal": {
"description": "Option to extend by 120 months at 24 month intervals"
}
}
],
"communication": {
"futureNoticeDate": "2026-06-22T23:59:59+01:00"
},
"status": "active",
"procurementMethod": "open",
"procurementMethodDetails": "Open procedure",
"coveredBy": [
"GPA"
],
"submissionMethodDetails": "https://www.sell2wales.gov.wales",
"submissionTerms": {
"electronicSubmissionPolicy": "allowed",
"languages": [
"en",
"cy"
]
},
"tenderPeriod": {
"endDate": "2026-08-28T12:00:00+01:00"
},
"enquiryPeriod": {
"endDate": "2026-08-21T17:00:00+01:00"
},
"awardPeriod": {
"endDate": "2026-10-14T23:59:59+01:00"
},
"documents": [
{
"id": "L-2",
"documentType": "biddingDocuments",
"description": "ITT Part 1",
"url": "https://www.sell2wales.gov.wales/Assets/NoticeBuilder_FileDownload.aspx?id=374125"
},
{
"id": "L-3",
"documentType": "biddingDocuments",
"description": "ITT Part 2",
"url": "https://www.sell2wales.gov.wales/Assets/NoticeBuilder_FileDownload.aspx?id=374126"
},
{
"id": "L-5",
"documentType": "biddingDocuments",
"description": "Appendix A - Software Requirements Specification",
"url": "https://www.sell2wales.gov.wales/Assets/NoticeBuilder_FileDownload.aspx?id=374128"
},
{
"id": "L-6",
"documentType": "biddingDocuments",
"description": "Appendix B - MAWWFRS Organisational Standards",
"url": "https://www.sell2wales.gov.wales/Assets/NoticeBuilder_FileDownload.aspx?id=374129"
},
{
"id": "L-7",
"documentType": "biddingDocuments",
"description": "Appendix C - API's Service Level Agreements & Data Protection Statement",
"url": "https://www.sell2wales.gov.wales/Assets/NoticeBuilder_FileDownload.aspx?id=374131"
},
{
"id": "L-8",
"documentType": "biddingDocuments",
"description": "Appendix D - Software SLAs Incidents",
"url": "https://www.sell2wales.gov.wales/Assets/NoticeBuilder_FileDownload.aspx?id=374132"
},
{
"id": "L-9",
"documentType": "biddingDocuments",
"description": "Appendix E - Additional Information User Stories",
"url": "https://www.sell2wales.gov.wales/Assets/NoticeBuilder_FileDownload.aspx?id=374133"
},
{
"id": "L-10",
"documentType": "biddingDocuments",
"description": "Appendix F - Welsh procurement specific questionnaire",
"url": "https://www.sell2wales.gov.wales/Assets/NoticeBuilder_FileDownload.aspx?id=374134"
},
{
"id": "L-11",
"documentType": "biddingDocuments",
"description": "Appendix G - Specification",
"url": "https://www.sell2wales.gov.wales/Assets/NoticeBuilder_FileDownload.aspx?id=374135"
},
{
"id": "L-13",
"documentType": "biddingDocuments",
"description": "Appendix H - Terms and Conditions of Contract",
"url": "https://www.sell2wales.gov.wales/Assets/NoticeBuilder_FileDownload.aspx?id=374137"
},
{
"id": "L-14",
"documentType": "biddingDocuments",
"description": "Appendix I - Welsh Language Standards Questionnaire",
"url": "https://www.sell2wales.gov.wales/Assets/NoticeBuilder_FileDownload.aspx?id=374138"
},
{
"id": "conflictOfInterest",
"documentType": "conflictOfInterest",
"description": "Not published"
},
{
"id": "068605-2026",
"documentType": "tenderNotice",
"noticeType": "UK4",
"description": "Tender notice on Find a Tender",
"url": "https://www.find-tender.service.gov.uk/Notice/068605-2026",
"datePublished": "2026-07-21T11:16:52+01:00",
"format": "text/html"
}
],
"hasRecurrence": true,
"recurrence": {
"dates": [
{
"startDate": "2041-07-22T23:59:59+01:00"
}
]
},
"contractTerms": {
"financialTerms": "All invoices to be e-mailed directly to finance@mawwfire.gov.uk"
}
},
"language": "en"
}