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Communication and Connectivity Products and Services Framework

Crescent Purchasing Consortium Limited

This public procurement record has 4 releases in its history.

TenderUpdate

02 Sep 2026 at 11:57

UK4 - Tender Notice
TenderUpdate

27 Aug 2026 at 11:45

UK4 - Tender Notice
TenderUpdate

07 Aug 2026 at 11:12

UK4 - Tender Notice
Tender

16 Jul 2026 at 16:45

UK4 - Tender Notice
Summary of the contracting process

Crescent Purchasing Consortium Limited is establishing a UK-wide communications and connectivity framework for its member institutions, eligible organisations registered on the UK Register of Learning Providers, and wider public sector contracting authorities. The requirement covers four areas: unified communications and telephony, including IP telephony, software, hardware, installation, training and support; mobile communications, including handsets, devices, airtime, SIMs, mobile broadband and multi-network services; broadband network services, including fibre, WAN, VPN, managed LAN, Wi-Fi, cabling, routers and network support; and an integrated end-to-end solution combining all three areas. Suppliers may provide on-premises, cloud or hybrid solutions, including consultancy, security, reporting, billing and service management. Delivery is across the United Kingdom, supporting single-site, multi-site, remote-working and home-working requirements.

The process has reached tender: the buyer invited offers through an open procedure. It is a framework agreement with up to eight participants, allowing call-offs both with and without reopening competition. The enquiry deadline was 13 August 2026 at 23:00, and the tender submission deadline was 11 September 2026 at 13:00. The intended award date is 1 December 2026. Each lot has an estimated value of £2,500,000 excluding VAT (£3,000,000 including VAT), while the whole procurement is estimated at £10,000,000 excluding VAT (£12,000,000 including VAT). The framework is planned to run from 1 December 2026 to 30 November 2029, with one possible 12-month extension to 30 November 2030. There are four lots, and suppliers can bid for one or more. Price and quality each carry 50%.

This opportunity suits manufacturers, mobile network operators, resellers, channel partners, service providers and managed telecommunications or IT-network specialists. Lot 1 suits suppliers able to design, supply, install, configure and support modern telephony and unified communications, including servers, licences, IP phones, softphones, contact-centre, video-conferencing and messaging services. Lot 2 requires business mobile plans, devices, SIMs, multi-network coverage, mobile broadband, security, compliance and consultancy. Lot 3 suits network providers and integrators with capability in fibre, broadband, WAN, VPN, data-centre connectivity, cabling, routers, managed LAN, Wi-Fi and network support. Lot 4 requires an organisation able to coordinate a complete multi-service solution, with integrated account management, service standards, technical support and ongoing development. The lots are identified as suitable for SMEs and VCSEs.

How relevant is this notice?

Notice Information

Notice Title

Communication and Connectivity Products and Services Framework

Notice Description

CPC intends to put a Framework in place for the supply of Unified Communications and Telephony, Mobile Communications and Broadband Network Services, open to both manufacturers and resellers that will offer additional benefits through collaborative and innovative partnerships with CPC Members. The Framework will be for the supply of a wide range of communication & connectivity products and services and the provision of support services, to be purchased in varying quantities during the Framework period. The framework will be open to current and future CPC member institutions across the UK (https://www.thecpc.ac.uk/members), including eligible organisations registered on the UK Register of Learning Providers with a valid UKPRN (https://www.ukrlp.co.uk/). and will also be made available for use by all eligible wider public sector contracting authorities via Crescent Services (https://www.thecpc.ac.uk/members/csl). Please see link to Multiquote to access this opportunity CA18183 https://suppliers.multiquote.com/Page/Login.aspx?u=true&r=Home.aspx

Lot Information

Unified Communications and Telephony

This Lot is for the provision and installation of telephone / communication systems as well as the provision for individual standalone devices, supply of hardware and relevant products and services including consultancy. Including but not limited to The supply of communications software, hardware, installation, training and support of communications supplies, services, and solutions whereby users can use a multitude of different devices such as physical phones, software on laptops, PC's, and apps on mobiles to make and receive calls via a centralised telephony platform. The Lot will focus upon the supply, installation, and setup of telephony platforms using current, supported methods of making and receiving calls over data connectivity as opposed to end of life infrastructure such as Analogue, PSTN, ISDN. However, should such legacy 'end of life' equipment and services be required by Participating Public Sector Bodies, such can be provided from this lot for such time as they are available and supported. The Lot will also provide the intelligent combining of voice, video, instant messaging, mobile voice and data, and other multimedia services in a bespoke way depending on the end users' needs. This Lot covers all encompassing solutions offering for example Desktop Agent/Supervisor, Contact Centre, Video Conferencing and Email/Text management functionality. Software and hardware offered is expected to include as a minimum the following key areas: * Servers. * Telephony. * Unified Messaging. * IP Phones and Softphones. * Licenses. * Implementation Services. * Operations Support and Maintenance. * Training. The Lot also provides access to IP Telephony, Voice Over IP Services and Call Tariff Packages; encompasses the provision and support of IP 'replacement' solutions These may be: * Voice over IP (VoIP) gateways for connection of external calls using PABX systems * LAN-based IP telephones. * Integrated desktop/ laptop IP telephony applications. * Session Initiated Protocol (SIP) based services for voice calls over internet/ intranet/ extranet services. * It also incorporates Third Party Billing Analysis and Management etc. as relevant to the SIP environment. The Lot also provides access to omni-channel/multi-media communications solutions and the suite of software, supplies and services as part of a wider unified communication/telephony solution. It is expressly noted that such unified communications solutions can be provided either as on-premise solutions, off-premise cloud solutions or hybrid solutions combining elements of both on-premise and cloud based solutions. Recognising modern trends toward remote and home working, Participating Public Sector Bodies also require solutions that support and deliver remote and home working unified communications/telephony solutions.

Renewal: Extensions allowed: Yes (1 x 12 months)

Mobile Communications

The Lot will provide access to all aspects of mobile communications and services by Mobile Network Operators (MNOs) and their Resellers - i.e., handsets, other devices, airtime, and value added services. It is anticipated Tenderers may be MNOs and/or their channel partners (e.g., value added sellers, service providers etc). Key Supply/Service Areas: The key supplies, services and solutions will include, but will not be limited to: * The supply of business mobile plans, consisting of minutes, texts, and data, across various networks, and the ability to provide a mixture of networks on a single plan. * The supply of mobile devices across all manufacturers. * The supply of mobile data sims and devices enabling access to the internet throughout the UK. * The supply of multi network SIMS. * Access to the use of multiple networks thus ensuring 100% coverage anywhere in the UK, ensuring no impact to business operations based upon geographical location of office locations or remote working locations. * Network services that will include all the security, compliance, content management and filtering in order to address the security and compliance needs of the Participating Public Sector Body including, where relevant the safeguarding of educational establishment students whilst they utilise, the communications equipment provided to them. * The supply of mobile broadband supplies and services. * Consultancy.

Renewal: Extensions allowed: Yes (1 x 12 months)

Broadband Network Services

This Lot is designed to deliver but is not limited to provision and install of Broadband Network Services, supply of hardware and relevant products and services including support and, consultancy. The supply, setup and support of networks and associated networking services. It addresses the supply and support of networks and associated networking services for the provision of managed connectivity for high bandwidth secure services and other communications and telecommunications requirements. This Lot also encompasses the provision and support of digital connections, network equipment and servers, along with associated support services within premises, and will include Managed LAN services and Wi-Fi. Key Supply/Service Areas: Key supplies, services and solutions will include, but will not be limited to: * The provision of managed data services, varying from single site internet facing fibre connections, to gigabyte ethernet connections boasting speeds of up to 1,000 mbyte. * Secure connectivity to data centres as well as private networks spanning multiple locations. * The provision of internal cabling infrastructure, routers, and Wi-Fi. * The transmission of voice and data is within the brick walls and across the locations of Participating Public Sector Bodies. * The provision of Wide Area Network (WAN), Virtual Private Network (VPN) and Broadband Services; providing access to the full range of WAN and data services including Managed Networks (e.g., WANs or VPNs). * The provision and support of external digital/ data network connections. * The provision and support of digital connections, network equipment and servers. * Associated support services within premises within the cloud or hybrid and will include Managed LAN services and Wi-Fi, where incorporated as part of a Managed LAN environment.

Renewal: Extensions allowed: Yes (1 x 12 months)

Integrated Communications and Connectivity Solution

Lot 4 is intended to provide CPC Members and eligible wider public sector organisations with access to an integrated, end-to-end communications and connectivity solution covering the full scope of Lots 1, 2 and 3. This Lot is designed for Tenderers that are able to deliver a complete managed solution incorporating Unified Communications and Telephony, Mobile Communications, and Broadband Network Services under a single coordinated service model. This Lot will support organisations seeking a consolidated approach to their communications and connectivity requirements, enabling the procurement of multiple related services through one supplier arrangement where appropriate. Solutions may include, but are not limited to, the design, supply, installation, implementation, management, support and ongoing development of telephony and unified communications platforms, mobile communications services, broadband and network connectivity, associated hardware, software, licences, security, reporting, billing, consultancy and service management. If you are applying for Lot 4, it is advised that you also apply for Lots 1, 2 and 3 to enable Members to access the full range of standalone and integrated communications and connectivity services through the Framework, and to ensure that your organisation can be considered for both individual Lot requirements and end-to-end integrated solutions. Lot 4 is intended to support Members who require a single supplier to provide a joined-up communications and connectivity provision, with clear account management, consistent service standards, streamlined contract management and coordinated technical support across the full range of services. This may be particularly beneficial where Members require multi-site, multi-service or strategically integrated solutions that combine voice, mobile, data, broadband, network and associated support services. Tenderers can apply for one or more lots and will not be disadvantaged if bidding for a single lot, or multiple lots. Please note that Tenderers will not be able to request consideration for additional Lots once the tender closes.

Renewal: Extensions allowed: Yes (1 x 12 months)

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06cd3f
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/083004-2026
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Framework
Procurement Category
Goods
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

32 - Radio, television, communication, telecommunication and related equipment

48 - Software package and information systems

50 - Repair and maintenance services

64 - Postal and telecommunications services

72 - IT services: consulting, software development, Internet and support

CPV Codes

32250000 - Mobile telephones

32412000 - Communications network

32412100 - Telecommunications network

32510000 - Wireless telecommunications system

32524000 - Telecommunications system

32570000 - Communications equipment

48219700 - Communications server software package

50330000 - Maintenance services of telecommunications equipment

50331000 - Repair and maintenance services of telecommunications lines

50332000 - Telecommunications-infrastructure maintenance services

64227000 - Integrated telecommunications services

72315100 - Data network support services

72315200 - Data network management services

72700000 - Computer network services

72710000 - Local area network services

72720000 - Wide area network services

Notice Value(s)

Tender Value
£10,000,000 £10M-£100M
Lots Value
£10,000,000 £10M-£100M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
2 Sep 20262 weeks ago
Submission Deadline
11 Sep 2026Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
1 Dec 2026 - 30 Nov 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Crescent Purchasing Consortium Limited
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SALFORD
Postcode
M6 6AJ
Postcode Area
Manchester
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD3 Greater Manchester
Small Region (ITL 3)
TLD34 Greater Manchester South West
Delivery Location
Not specified
Local Authority
Salford
Electoral Ward
Pendleton & Charlestown
Westminster Constituency
Salford

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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