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Hybrid Meeting Room Support

Science Museum Group

This public procurement record has 1 release in its history.

Tender

26 Aug 2026 at 15:10

UK4 - Tender Notice
Summary of the contracting process

Science Museum Group is seeking a supplier for hybrid meeting room support across its meeting-room facilities. The service will support rooms equipped with Yealink video-conferencing systems running with Microsoft Teams. The requirement covers operational support for hybrid meetings and associated video-conferencing, multimedia, electronic, telecommunications and network equipment, together with monitoring and control services. This is a technology support service rather than a purchase of standalone equipment. The buying organisation is Science Museum Group, a central government public authority based at the Science Museum in London. The procurement is relevant to providers of managed audiovisual and collaboration-technology support, particularly those able to maintain and assist users of Yealink devices integrated with Microsoft Teams. The requirement is grouped into one lot covering the complete support service.

The process reached tender: Science Museum Group invited quotations through an open, below-threshold competition. Enquiries had to be submitted by 31 August 2026 at 5:00 pm, and quotations had to be submitted electronically through the Science Museum Group In-Tend portal by 7 September 2026 at 5:00 pm. The intended contract period is 28 September 2026 to 31 October 2027. The tender value is £17,000 excluding VAT and £20,400 including VAT; the lot entry records a value of AED 17,000. Responses are evaluated on qualitative selection questions using the methodology in Section 1, page 3 of the ITQ. Price is scored against the lowest-priced compliant tender using the stated formula, combining available marks with the ratio of lowest compliant price to tender price. The procurement comprises one lot.

This opportunity suits an audiovisual, unified-communications or IT support provider with practical experience of hybrid meeting-room environments. Suppliers should be able to support Yealink video-conferencing equipment used with Microsoft Teams, diagnose and resolve faults, and help maintain reliable meetings for room-based and remote participants. Relevant capability may include managing video, multimedia, telecommunications and network equipment, alongside monitoring and control services. The requirement is likely to favour a provider able to take responsibility for an established estate of meeting rooms rather than delivering a one-off installation. Businesses with an existing support operation for collaboration technology, responsive technical assistance and experience working with public-sector users should examine the ITQ’s qualitative selection questions carefully. The single-lot structure presents the service as one overall support requirement, rather than separate equipment or site packages.

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Notice Information

Notice Title

Hybrid Meeting Room Support

Notice Description

The Science Museum Group wishes to appoint a Supplier to provide Hybrid Meeting Room Support. Science Museum Group (SMG) currently have meeting rooms using Yealink video conferencing with Microsoft Teams. Our current support management contract has expired, and we wish to tender for an organisation to provide this service for us.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06ecde
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/081425-2026
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Below threshold - open competition
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

30 - Office and computing machinery, equipment and supplies except furniture and software packages

31 - Electrical machinery, apparatus, equipment and consumables; lighting

32 - Radio, television, communication, telecommunication and related equipment

71 - Architectural, construction, engineering and inspection services

CPV Codes

30200000 - Computer equipment and supplies

30236000 - Miscellaneous computer equipment

31710000 - Electronic equipment

32232000 - Video-conferencing equipment

32322000 - Multimedia equipment

32323300 - Video equipment

32420000 - Network equipment

32522000 - Telecommunications equipment

71700000 - Monitoring and control services

Notice Value(s)

Tender Value
£17,000 Under £100K
Lots Value
£17,000 Under £100K
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
26 Aug 2026Today
Submission Deadline
7 Sep 20262 weeks to go
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
28 Sep 2026 - 31 Oct 2027 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Science Museum Group
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW7 2DD
Postcode Area
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI33 Kensington & Chelsea and Hammersmith & Fulham
Delivery Location
Not specified
Local Authority
Kensington and Chelsea
Electoral Ward
Brompton & Hans Town
Westminster Constituency
Kensington and Bayswater

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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