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Hybrid Meeting Room Support

Science Museum Group

This public procurement record has 2 releases in its history.

Award

09 Oct 2026 at 16:45

UK7 - Contract Details Notice
Tender

26 Aug 2026 at 15:10

UK4 - Tender Notice
Summary of the contracting process

The Science Museum Group procured support for its hybrid meeting rooms, which use Yealink video-conferencing equipment with Microsoft Teams. The requirement is a service contract to support this existing meeting-room setup, following the expiry of the Group’s previous support arrangement. The scope includes support for audio-visual and video-conferencing equipment, with associated installation, maintenance and repair of video, audio, telecommunications and IT equipment. The buying organisation is the Science Museum Group, a public museum organisation. The procurement relates to its meeting-room facilities; the published details do not identify specific delivery sites. This is specialist workplace technology support rather than a general supply of computer equipment, and is most relevant to providers able to maintain and support integrated conferencing systems.

The procurement is complete and the contract was awarded to Bechtle Ltd. The contract was signed on 2 October 2026 and runs from 9 October 2026 to 31 August 2027. Its value is £17,695 excluding VAT (£21,234 including VAT). The buyer used a below-threshold open competition, with one lot. The submission deadline was 7 September 2026; the deadline for enquiries was 31 August 2026. Evaluation combined qualitative scoring with a price score calculated against the lowest-priced compliant tender: the lowest compliant price received the available price marks, with other prices scored proportionately. The award is active and the contract is active.

For suppliers considering a future requirement from the Science Museum Group, this award demonstrates demand for ongoing support of Yealink video-conferencing rooms used with Microsoft Teams, alongside maintenance and repair of audio-visual, telecommunications and IT equipment. A credible competitor would need the operational capability to support this installed meeting-room environment and to handle equipment installation, faults and maintenance across related video and audio systems. The requirement suits an established technology support provider able to deliver a focused service contract, rather than a supplier whose offer is limited to selling hardware. Bechtle Ltd, a large supplier, was selected through an open competition in which both qualitative responses and price affected the result. Suppliers should therefore be able to explain their service approach clearly and submit a competitive price.

How relevant is this notice?

Notice Information

Notice Title

Hybrid Meeting Room Support

Notice Description

The Science Museum Group wishes to appoint a Supplier to provide Hybrid Meeting Room Support. Science Museum Group (SMG) currently have meeting rooms using Yealink video conferencing with Microsoft Teams. Our current support management contract has expired, and we wish to tender for an organisation to provide this service for us.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06ecde
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/095826-2026
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Below threshold - open competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

30 - Office and computing machinery, equipment and supplies except furniture and software packages

31 - Electrical machinery, apparatus, equipment and consumables; lighting

32 - Radio, television, communication, telecommunication and related equipment

39 - Furniture (incl. office furniture), furnishings, domestic appliances (excl. lighting) and cleaning products

50 - Repair and maintenance services

51 - Installation services (except software)

71 - Architectural, construction, engineering and inspection services

CPV Codes

30200000 - Computer equipment and supplies

30236000 - Miscellaneous computer equipment

31710000 - Electronic equipment

32232000 - Video-conferencing equipment

32320000 - Television and audio-visual equipment

32322000 - Multimedia equipment

32323300 - Video equipment

32351000 - Accessories for sound and video equipment

32351300 - Audio equipment accessories

32420000 - Network equipment

32522000 - Telecommunications equipment

39300000 - Miscellaneous equipment

50312600 - Maintenance and repair of information technology equipment

50312610 - Maintenance of information technology equipment

50312620 - Repair of information technology equipment

50330000 - Maintenance services of telecommunications equipment

50342000 - Repair and maintenance services of audio equipment

50343000 - Repair and maintenance services of video equipment

51314000 - Installation services of video equipment

51610000 - Installation services of computers and information-processing equipment

71700000 - Monitoring and control services

Notice Value(s)

Tender Value
£17,000 Under £100K
Lots Value
£17,000 Under £100K
Awards Value
Not specified
Contracts Value
£17,695 Under £100K

Notice Dates

Publication Date
9 Oct 20262 weeks ago
Submission Deadline
7 Sep 2026Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
9 Oct 2026 - 31 Aug 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Science Museum Group
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW7 2DD
Postcode Area
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI33 Kensington & Chelsea and Hammersmith & Fulham
Delivery Location
Not specified
Local Authority
Kensington and Chelsea
Electoral Ward
Brompton & Hans Town
Westminster Constituency
Kensington and Bayswater

Supplier Information

Number of Suppliers
1
Supplier Name

Bechtle direct Ltd.

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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