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Shopmobility

Sandwell Metropolitan Borough Council

This public procurement record has 1 release in its history.

Tender

27 Aug 2026 at 12:01

UK4 - Tender Notice
Summary of the contracting process

Sandwell Metropolitan Borough Council is procuring a Shopmobility service in Sandwell. The provider will operate four days a week, from 08:30 to 15:00, offering electric mobility scooters for use within New Square shopping centre. The service must also provide short-term and long-term wheelchair loans for Sandwell residents. Short-term loans support holidays and hospital appointments, while long-term loans support residents who need mobility assistance when leaving home. The service includes annual membership, with membership charges increased in line with the Council’s agreed annual increases. This is a public service contract for mobility equipment loans and associated support, delivered at New Square shopping centre and for residents across Sandwell.

The procurement has reached tender: the Council invited quotations through a below-threshold open competition. Enquiries had to be submitted by 14 September 2026 at 17:00, and quotations by 18 September 2026 at 15:00. Responses are submitted electronically through the Sandwell Council In-tend Supplier Portal. The contract period is 1 October 2026 to 30 September 2030. The estimated value is £60,000 excluding VAT and £72,000 including VAT. There is one lot. The quotation will be evaluated on 80% price and 20% quality. The requirement is classified as a service and includes mobility equipment provision, wheelchair maintenance-related services and associated support.

This opportunity suits an organisation able to run a reliable community Shopmobility service and manage access to electric mobility scooters at a shopping centre. Suppliers should be able to provide and oversee both short-term and long-term wheelchair loans for local residents, including arrangements supporting holidays, hospital appointments and mobility outside the home. The operating model requires staffing or service cover for four days each week during the stated daytime hours, together with the practical capacity to manage annual memberships and Council-approved price increases. Relevant experience in mobility equipment hire or loan services, wheelchair support, customer-facing community services and equipment maintenance would place suppliers well to compete. The tender gives quality a 20% weighting alongside price.

How relevant is this notice?

Notice Information

Notice Title

Shopmobility

Notice Description

Shopmobility SMBC 150526 BRIEF DESCRIPTION - Sandwell Council is looking for a provider to include the following, or detail who will be able to provide: * The Shopmobility Service operates 4 days per week from 08:30 -15:00. The service provides access to electric mobility scooter for use within the New Square shopping centre. The annual membership starts on the 1st October and finishes on the 30 September the following year. The membership costs are increased in line with Council agreed increases each year. In addition, the service also provides both short-term and long-term wheelchair loan services for Sandwell residents. The short-term loan is to assist Sandwell residents who wish to go on holiday, attend hospital appointments. The Council will be using the In-tend e-Tendering System for this Procurement exercise, please visit https://in-tendhost.co.uk/sandwellmbc to access the Sandwell MBC In-tend Supplier Portal. From here you will be able to register your company, express an interest in the opportunity, and gain immediate access to Quotation or other related documents. To submit a quotation you will be required to "Opt In". For a Step by Step user guide to the Sandwell MBC In-tend Supplier Portal please click on the 'Guidance for Suppliers' section of the website. All procurement responses must be carried out via the Sandwell MBC In-tend Supplier Portal. If you require further assistance in respect of the system please contact the In-tend support team on 0844 272 8810. Closing date: 18th September 2026 at 15:00hrs

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06ed77
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/081706-2026
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Below threshold - open competition
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

33 - Medical equipments, pharmaceuticals and personal care products

34 - Transport equipment and auxiliary products to transportation

50 - Repair and maintenance services

60 - Transport services (excl. Waste transport)

CPV Codes

33193000 - Invalid carriages, wheelchairs and associated devices

34920000 - Road equipment

50000000 - Repair and maintenance services

50100000 - Repair, maintenance and associated services of vehicles and related equipment

50421100 - Repair and maintenance services of wheelchairs

60000000 - Transport services (excl. Waste transport)

60130000 - Special-purpose road passenger-transport services

60170000 - Hire of passenger transport vehicles with driver

Notice Value(s)

Tender Value
£60,000 Under £100K
Lots Value
£60,000 Under £100K
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
27 Aug 20265 days ago
Submission Deadline
18 Sep 20263 weeks to go
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
1 Oct 2026 - 30 Sep 2030 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Sandwell Metropolitan Borough Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
OLDBURY
Postcode
B69 3DE
Postcode Area
Birmingham
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG37 Sandwell
Delivery Location
Not specified
Local Authority
Sandwell
Electoral Ward
Oldbury
Westminster Constituency
West Bromwich

Further Information

Notice Documents

  • https://www.find-tender.service.gov.uk/Notice/081706-2026
    27th August 2026 - Tender notice on Find a Tender
  • https://in-tendhost.co.uk/sandwellmbc/aspx/Home
    This is an Invitation to Quote with information, instructions and guidance provided in this document, following consideration of which the Quotation submission should be completed and returned by all suppliers who wish to quote for the requirement described in the following. * The Shopmobility Service operates 4 days per week from 08:30 -15:00. The service provides access to electric mobility scooter for use within the New Square shopping centre. The annual membership starts on the 1st August and finishes on the 31st July the following year. The membership costs are increased in line with Council agreed increases each year. In addition, the service also provides both short-term and long-term wheelchair loan services for Sandwell residents. The short-term loan is to assist Sandwell residents who wish to go on holiday, attend hospital appointments. The long-term wheelchair service is again for Sandwell residents who require supported mobility assistance when leaving their homes.

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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