This public procurement record has 2 releases in its history.

TenderUpdate

16 Sep 2026 at 11:57

Tender

27 Aug 2026 at 12:01

Summary of the contracting process

Sandwell Metropolitan Borough Council is procuring a Shopmobility service for Sandwell residents and visitors to New Square shopping centre in Sandwell. The provider will operate the service four days a week, from 08:30 to 15:00, and provide access to electric mobility scooters for use within the shopping centre. The requirement also includes short-term and long-term wheelchair loan services for Sandwell residents. Short-term loans support people attending hospital appointments or going on holiday, while long-term loans support residents who need mobility assistance when leaving home. This is a public service contract in the services category, covering mobility equipment, wheelchair support, vehicle-related maintenance and associated transport services. The council is the buying organisation and the work is centred on New Square and the wider Sandwell area.

The procurement has reached tender: the council invited suppliers to submit quotations through an open, below-threshold competition. Enquiries were due by 14 September 2026 at 17:00, and quotations are due by 22 September 2026 at 15:00, submitted electronically through the council’s e-tendering system. The contract is scheduled to run from 1 October 2026 to 30 September 2030. Its estimated value is £60,000 excluding VAT and £72,000 including VAT. The procurement is arranged as one lot. Award evaluation is weighted 80% to price and 20% to quality. Suppliers must register on the council’s portal, express an interest and opt in before submitting a quotation. The tender is below the relevant threshold.

This opportunity suits organisations that can run a regular community mobility service and manage the safe provision of electric mobility scooters and wheelchairs. Relevant suppliers may include Shopmobility operators, mobility equipment hire or loan providers, disability support organisations and businesses with experience maintaining or coordinating accessible transport equipment. The successful provider will need to manage both short-term and longer-term wheelchair loans, support residents with different mobility needs, and operate a dependable collection, return and customer service process. Experience serving local communities and working with people attending medical appointments, travelling on holiday or leaving home with mobility assistance would be directly relevant. The operating model requires reliable staffing and equipment availability across four service days each week, with the ability to deliver services at the shopping centre and across Sandwell.

How relevant is this notice?

Notice Information

Notice Title

Shopmobility

Notice Description

Shopmobility SMBC 150526 BRIEF DESCRIPTION - Sandwell Council is looking for a provider to include the following, or detail who will be able to provide: * The Shopmobility Service operates 4 days per week from 08:30 -15:00. The service provides access to electric mobility scooter for use within the New Square shopping centre. The annual membership starts on the 1st October and finishes on the 30 September the following year. The membership costs are increased in line with Council agreed increases each year. In addition, the service also provides both short-term and long-term wheelchair loan services for Sandwell residents. The short-term loan is to assist Sandwell residents who wish to go on holiday, attend hospital appointments. The Council will be using the In-tend e-Tendering System for this Procurement exercise, please visit https://in-tendhost.co.uk/sandwellmbc to access the Sandwell MBC In-tend Supplier Portal. From here you will be able to register your company, express an interest in the opportunity, and gain immediate access to Quotation or other related documents. To submit a quotation you will be required to "Opt In". For a Step by Step user guide to the Sandwell MBC In-tend Supplier Portal please click on the 'Guidance for Suppliers' section of the website. All procurement responses must be carried out via the Sandwell MBC In-tend Supplier Portal. If you require further assistance in respect of the system please contact the In-tend support team on 0844 272 8810. Closing date: 18th September 2026 at 15:00hrs

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06ed77
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/087691-2026
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Below threshold - open competition
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

33 - Medical equipments, pharmaceuticals and personal care products

34 - Transport equipment and auxiliary products to transportation

50 - Repair and maintenance services

60 - Transport services (excl. Waste transport)


CPV Codes

33193000 - Invalid carriages, wheelchairs and associated devices

34920000 - Road equipment

50000000 - Repair and maintenance services

50100000 - Repair, maintenance and associated services of vehicles and related equipment

50421100 - Repair and maintenance services of wheelchairs

60000000 - Transport services (excl. Waste transport)

60130000 - Special-purpose road passenger-transport services

60170000 - Hire of passenger transport vehicles with driver

Notice Value(s)

Tender Value
£60,000 Under £100K
Lots Value
£60,000 Under £100K
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
16 Sep 20261 months ago
Submission Deadline
22 Sep 2026Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
1 Oct 2026 - 30 Sep 2030 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Sandwell Metropolitan Borough Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
OLDBURY
Postcode
B69 3DE
Postcode Area
Birmingham
Country
England

Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG37 Sandwell
Delivery Location
Not specified

Local Authority
Sandwell
Electoral Ward
Oldbury
Westminster Constituency
West Bromwich

Further Information

Notice Documents

  • https://www.find-tender.service.gov.uk/Notice/087691-2026
    16th September 2026 - Tender notice on Find a Tender
  • https://www.find-tender.service.gov.uk/Notice/081706-2026
    27th August 2026 - Tender notice on Find a Tender
  • https://in-tendhost.co.uk/sandwellmbc/aspx/Home
    This is an Invitation to Quote with information, instructions and guidance provided in this document, following consideration of which the Quotation submission should be completed and returned by all suppliers who wish to quote for the requirement described in the following. * The Shopmobility Service operates 4 days per week from 08:30 -15:00. The service provides access to electric mobility scooter for use within the New Square shopping centre. The annual membership starts on the 1st August and finishes on the 31st July the following year. The membership costs are increased in line with Council agreed increases each year. In addition, the service also provides both short-term and long-term wheelchair loan services for Sandwell residents. The short-term loan is to assist Sandwell residents who wish to go on holiday, attend hospital appointments. The long-term wheelchair service is again for Sandwell residents who require supported mobility assistance when leaving their homes.

Open Contracting Data Standard (OCDS)

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