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On Vehicle Digital Technology (AVL, CCTV, APC, TLP, Comms, On Bus Destination, AVA, Bridge Strike Systems & Vehicle Compute Capability) Franchising and Wider Transport Ticketing & Payment Consultancy Services

South West Smart Applications Limited

This public procurement record has 2 releases in its history.

Tender

09 Sep 2026 at 08:29

UK4 - Tender Notice
Planning

02 Sep 2026 at 16:58

UK3 - Planned Procurement Notice
Summary of the contracting process

South West Smart Applications Limited, trading as Smart Applications Management, is procuring a framework covering transport technology and consultancy. Lot 1 covers nine on-vehicle digital technology areas: automated vehicle location, CCTV, automatic passenger counting, traffic-light priority, vehicle radio communications, on-bus destination displays, audio-visual passenger information, bridge-strike prevention and vehicle computing. These solutions must integrate with onboard and back-office systems and support secure communications, monitoring, diagnostics, remote management and ongoing support. Lot 2 covers franchised bus scheme development, transport ticketing and payment policy, technical and revenue scheme delivery, governance and bidding, concessionary travel management, and technical concessionary support. The framework is intended for public-sector transport bodies and operators. Delivery covers the United Kingdom, Guernsey, the Isle of Man and Jersey.

The process has reached tender: the buyer invited offers through an open procedure for an open framework, with electronic submission allowed in English. Bids and enquiries were due by 19 October 2026 at 12:00 and 25 September 2026 at 12:00 respectively; the award decision was due by 3 November 2026. The framework period is 16 November 2026 to 15 November 2034, with additional purchases permitted. It has two lots, each valued at £50 million excluding VAT and £60 million including VAT; the total framework value is £100 million excluding VAT and £120 million including VAT. Evaluation for both lots is 60% quality and technical, 30% price and 10% social value. A 3% management fee applies to call-off orders.

This opportunity suits SMEs and suppliers able to provide specialist transport technology, integrated vehicle systems or public-transport consultancy. Lot 1 is relevant to manufacturers, software developers, systems integrators and support providers with capability in fleet location, onboard CCTV, passenger counting, traffic-signal priority, secure radio communications, passenger displays and announcements, bridge-strike alerts, or vehicle computing platforms. Suppliers should be able to deliver robust vehicle-grade equipment, interoperability, cybersecurity, resilient operation, remote configuration and software management, monitoring, diagnostics, reporting, maintenance and lifecycle support. Lot 2 suits consultancies and technical specialists experienced in bus franchising, financial and network modelling, ticketing technologies such as ITSO and contactless EMV, electronic ticket machines, revenue reimbursement and apportionment, governance, procurement, stakeholder engagement and independent assurance. Economic and technical requirements apply to both lots.

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Notice Information

Notice Title

On Vehicle Digital Technology (AVL, CCTV, APC, TLP, Comms, On Bus Destination, AVA, Bridge Strike Systems & Vehicle Compute Capability) Franchising and Wider Transport Ticketing & Payment Consultancy Services

Notice Description

Smart Applications Management Limited (SAM) is the trading name of South West Smart Applications Limited, a Membership based central purchasing body, which owns and runs the National Mobilities Procurement Hub for its Members. The Goods and Services will be supplied via Award Without Competition and by Competitive Selection Process. Lot 1 of this Framework is seeking the provision of On Vehicle Digital Technology (AVL, CCTV, APC, TLP, Comms, On Bus Destination, AVA, Bridge Strike Systems & Vehicle Compute Capability). Lot 1 - has 9 parts: Lot 1 - Part 1 - Automated Vehicle Location (AVL) Solution Provision of an integrated Automated Vehicle Location solution capable of accurately determining and communicating vehicle location in real time. The solution shall support route, journey and stop association, estimated arrival/departure information and integration with other onboard and back-office systems. Requirements include resilient positioning, industry-standard data interfaces, remote configuration, monitoring, diagnostics, reporting, security and ongoing support throughout the solution lifecycle. Lot 1 - Part 2 - Closed Circuit Television (CCTV) Solution Provision of a comprehensive onboard CCTV solution providing appropriate internal and external vehicle coverage for passenger safety, operational management and incident investigation. The solution shall support continuous high-quality recording, secure storage and retrieval, authorised access and evidential integrity. Requirements include integration with other onboard systems, equipment health monitoring, remote diagnostics, secure communications, configurable camera arrangements and enhanced analytics where required. Lot 1 - Part 3 - Automatic Passenger Counting (APC) Solution Provision of an Automatic Passenger Counting solution capable of accurately recording passenger boarding and alighting and determining vehicle occupancy without driver intervention. The solution shall provide reliable passenger-count data for operational, planning and passenger-information purposes and integrate with onboard and central systems. Requirements include appropriate counting accuracy, standardised interfaces, secure data transfer, reporting, monitoring, diagnostics, remote management and resilient operation. Lot 1 - Part 4 - Traffic Light Priority (TLP) Solution Provision of a Traffic Light Priority solution enabling suitably equipped vehicles to request priority at traffic signals based on vehicle location, route and operational circumstances. The solution shall support configurable and conditional priority strategies and integration with vehicle, roadside and central systems. Requirements include secure, low-latency communications, monitoring and reporting, remote configuration, interoperability, performance analysis, testing, cybersecurity and ongoing technical support. Lot 1 - Part 5 - Comms Tool (Radio) Solution Provision of an onboard communications solution enabling reliable and secure voice and data communication between drivers, vehicles and operational control functions. The solution shall support operational messaging, service information, alerts and emergency communications through an appropriate driver interface. Requirements include integration with other onboard systems, secure communications, operational logging, remote configuration, equipment monitoring, diagnostics and resilient operation across the vehicle fleet. Lot 1 - Part 6 - On-Bus Destination Solution Provision of integrated on-bus destination equipment capable of clearly displaying route and destination information to passengers and intending passengers. Solutions shall support appropriate front, side and rear displays, accessibility and visibility requirements and integration with onboard systems to automate displayed information. Requirements include remote configuration, operational overrides, equipment monitoring, diagnostics, secure communications, robust vehicle-grade equipment and ongoing maintenance and support. Lot 1 - Part 7 - Audio Visual Passenger Information (AVA) Solution Provision of an accessible onboard Audio Visual Passenger Information solution delivering automated visual and audible information concerning routes, destinations, next stops, disruptions and other relevant passenger messages. The solution shall integrate with vehicle location and onboard systems to trigger information accurately. Requirements include accessible presentation, remote and priority messaging, configurable content, secure communications, monitoring, diagnostics, resilient operation and ongoing system support. Lot 1 - Part 8 - Bridge Strike Prevention Solution Provision of an onboard Bridge Strike Prevention solution designed to reduce the risk of vehicles approaching or striking structures with insufficient clearance. The solution shall use vehicle dimensions together with accurate location, mapping and detection information to provide timely audible and visual driver warnings. Requirements include reliable hazard identification, minimisation of false alerts, offline resilience, secure updates, event logging, diagnostics and onboard-system integration. Lot 1 - Part 9 - Vehicle Compute Capability (VCC) Solution Provision of a robust onboard Vehicle Compute Capability providing a shared computing platform for hosting, integrating and managing multiple vehicle applications and data services. The solution shall provide sufficient processing capacity, storage and future scalability while supporting secure application separation and interoperability. Requirements include edge processing, secure communications, remote software management, monitoring and diagnostics, onboard-system integration and future expansion throughout its operational lifecycle. Lot 2 is for Franchising and Wider Transport Ticketing & Payment Consultancy Services. It has 6 Parts: Lot 2 - Part 1 - Franchised Bus Scheme Development and Implementation Support The provision of specialist consultancy services to support the development, assessment and implementation of bus franchising schemes. Services may include business cases, network and commercial design, financial modelling, consultation, procurement, mobilisation, integrated fares and ticketing, assets and technology, contract management, service permits, independent assurance and stakeholder engagement. Lot 2 - Part 2 - Transport Ticketing Management Policy Advice The provision of strategic, policy and management consultancy relating to transport ticketing and payment systems. Services may encompass ITSO, Stored Value, contactless EMV, barcode and QR ticketing, Account Based and Multi-Token Ticketing, Mobility as a Service, and wider ticketing initiatives across public-sector authorities, transport operators and national organisations. Lot 2 - Part 3 - Transport Ticketing Technical & Revenue Scheme Delivery The provision of technical consultancy and delivery support for transport ticketing schemes, including development of technical specifications, implementation and integration of ITSO and other ticketing technologies, Electronic Ticket Machines and ticketing readers. Services may also include management of multi-platform implementations and development of technical solutions through engagement with relevant stakeholders. Lot 2 - Part 4 - Transport Ticketing Governance, Research and Competitive Bidding Services The provision of specialist support relating to transport ticketing governance, research, procurement and competitive funding or bidding activities. Services may include governance advice for public and commercial organisations, preparation of grant, tender and franchise submissions, support for public procurement exercises, and research activities contributing to sustainable transport policy and delivery. Lot 2 - Part 5 - Entitlement (Concessionary) Travel Management Services The provision of management, policy and project support for entitlement and concessionary travel schemes, with particular emphasis on revenue reimbursement and apportionment. Services may include multi-operator and multimodal schemes, multiple ITSO HOPS and Customer Management Systems, and schemes operating across multiple ticketing channels, technologies and participating organisations. Lot 2 - Part 6 - Technical Entitlement (Concessionary) Support Services The provision of specialist technical support for entitlement and concessionary travel schemes, including reimbursement implementation, revenue modelling and apportionment, ETM data analysis, national reimbursement guidance and alternative allocation methodologies. Services may also encompass auditable datasets, payment reporting, stakeholder-led revenue solutions and expert technical evidence supporting appeals, tribunals or legal proceedings.

Lot Information

On Vehicle Digital Technology (AVL, CCTV, APC, TLP, Comms, On Bus Destination, AVA, Bridge Strike Systems & Vehicle Compute Capability)

Lot 1 - On Vehicle Digital Technology (AVL, CCTV, APC, TLP, Comms, On Bus Destination, AVA, Bridge Strike Systems & Vehicle Compute Capability). Lot 1 comprises nine on-vehicle technology Parts, with the detailed Requirements Specification forming the basis from which deliverables may be identified at individual call-off. The 9 Parts are: Lot 1 - Part 1 - Automated Vehicle Location (AVL) Solution Provision of an integrated Automated Vehicle Location solution capable of accurately determining and communicating vehicle location in real time. The solution shall support route, journey and stop association, estimated arrival/departure information and integration with other onboard and back-office systems. Requirements include resilient positioning, industry-standard data interfaces, remote configuration, monitoring, diagnostics, reporting, security and ongoing support throughout the solution lifecycle. Lot 1 - Part 2 - Closed Circuit Television (CCTV) Solution Provision of a comprehensive onboard CCTV solution providing appropriate internal and external vehicle coverage for passenger safety, operational management and incident investigation. The solution shall support continuous high-quality recording, secure storage and retrieval, authorised access and evidential integrity. Requirements include integration with other onboard systems, equipment health monitoring, remote diagnostics, secure communications, configurable camera arrangements and enhanced analytics where required. Lot 1 - Part 3 - Automatic Passenger Counting (APC) Solution Provision of an Automatic Passenger Counting solution capable of accurately recording passenger boarding and alighting and determining vehicle occupancy without driver intervention. The solution shall provide reliable passenger-count data for operational, planning and passenger-information purposes and integrate with onboard and central systems. Requirements include appropriate counting accuracy, standardised interfaces, secure data transfer, reporting, monitoring, diagnostics, remote management and resilient operation. Lot 1 - Part 4 - Traffic Light Priority (TLP) Solution Provision of a Traffic Light Priority solution enabling suitably equipped vehicles to request priority at traffic signals based on vehicle location, route and operational circumstances. The solution shall support configurable and conditional priority strategies and integration with vehicle, roadside and central systems. Requirements include secure, low-latency communications, monitoring and reporting, remote configuration, interoperability, performance analysis, testing, cybersecurity and ongoing technical support. Lot 1 - Part 5 - Comms Tool (Radio) Solution Provision of an onboard communications solution enabling reliable and secure voice and data communication between drivers, vehicles and operational control functions. The solution shall support operational messaging, service information, alerts and emergency communications through an appropriate driver interface. Requirements include integration with other onboard systems, secure communications, operational logging, remote configuration, equipment monitoring, diagnostics and resilient operation across the vehicle fleet. Lot 1 - Part 6 - On-Bus Destination Solution Provision of integrated on-bus destination equipment capable of clearly displaying route and destination information to passengers and intending passengers. Solutions shall support appropriate front, side and rear displays, accessibility and visibility requirements and integration with onboard systems to automate displayed information. Requirements include remote configuration, operational overrides, equipment monitoring, diagnostics, secure communications, robust vehicle-grade equipment and ongoing maintenance and support. Lot 1 - Part 7 - Audio Visual Passenger Information (AVA) Solution Provision of an accessible onboard Audio Visual Passenger Information solution delivering automated visual and audible information concerning routes, destinations, next stops, disruptions and other relevant passenger messages. The solution shall integrate with vehicle location and onboard systems to trigger information accurately. Requirements include accessible presentation, remote and priority messaging, configurable content, secure communications, monitoring, diagnostics, resilient operation and ongoing system support. Lot 1 - Part 8 - Bridge Strike Prevention Solution Provision of an onboard Bridge Strike Prevention solution designed to reduce the risk of vehicles approaching or striking structures with insufficient clearance. The solution shall use vehicle dimensions together with accurate location, mapping and detection information to provide timely audible and visual driver warnings. Requirements include reliable hazard identification, minimisation of false alerts, offline resilience, secure updates, event logging, diagnostics and onboard-system integration. Lot 1 - Part 9 - Vehicle Compute Capability (VCC) Solution Provision of a robust onboard Vehicle Compute Capability providing a shared computing platform for hosting, integrating and managing multiple vehicle applications and data services. The solution shall provide sufficient processing capacity, storage and future scalability while supporting secure application separation and interoperability. Requirements include edge processing, secure communications, remote software management, monitoring and diagnostics, onboard-system integration and future expansion throughout its operational lifecycle. Lot 1 Goods and Services will be supplied via Award Without Competition and by Competitive Selection Process.

Options: The right to additional purchases while the contract is valid. Each Framework Lot is based around a core offering, which is defined and enables the Suppliers to be compared against each other to determine the Most Advantageous Tenderer. The Framework also allows Suppliers to provide Options for the Purchaser which are related to the core Lot offerings and complement a wider offer.

Franchising and Wider Transport Ticketing & Payment Consultancy Services

Lot 2 is for Franchising and Wider Transport Ticketing & Payment Consultancy Services. It has 6 Parts: Lot 2 - Part 1 - Franchised Bus Scheme Development and Implementation Support The provision of specialist consultancy services to support the development, assessment and implementation of bus franchising schemes. Services may include business cases, network and commercial design, financial modelling, consultation, procurement, mobilisation, integrated fares and ticketing, assets and technology, contract management, service permits, independent assurance and stakeholder engagement. Lot 2 - Part 2 - Transport Ticketing Management Policy Advice The provision of strategic, policy and management consultancy relating to transport ticketing and payment systems. Services may encompass ITSO, Stored Value, contactless EMV, barcode and QR ticketing, Account Based and Multi-Token Ticketing, Mobility as a Service, and wider ticketing initiatives across public-sector authorities, transport operators and national organisations. Lot 2 - Part 3 - Transport Ticketing Technical & Revenue Scheme Delivery The provision of technical consultancy and delivery support for transport ticketing schemes, including development of technical specifications, implementation and integration of ITSO and other ticketing technologies, Electronic Ticket Machines and ticketing readers. Services may also include management of multi-platform implementations and development of technical solutions through engagement with relevant stakeholders. Lot 2 - Part 4 - Transport Ticketing Governance, Research and Competitive Bidding Services The provision of specialist support relating to transport ticketing governance, research, procurement and competitive funding or bidding activities. Services may include governance advice for public and commercial organisations, preparation of grant, tender and franchise submissions, support for public procurement exercises, and research activities contributing to sustainable transport policy and delivery. Lot 2 - Part 5 - Entitlement (Concessionary) Travel Management Services The provision of management, policy and project support for entitlement and concessionary travel schemes, with particular emphasis on revenue reimbursement and apportionment. Services may include multi-operator and multimodal schemes, multiple ITSO HOPS and Customer Management Systems, and schemes operating across multiple ticketing channels, technologies and participating organisations. Lot 2 - Part 6 - Technical Entitlement (Concessionary) Support Services The provision of specialist technical support for entitlement and concessionary travel schemes, including reimbursement implementation, revenue modelling and apportionment, ETM data analysis, national reimbursement guidance and alternative allocation methodologies. Services may also encompass auditable datasets, payment reporting, stakeholder-led revenue solutions and expert technical evidence supporting appeals, tribunals or legal proceedings. Lot 2 Goods and Services will be supplied via Award Without Competition and by Competitive Selection Process.

Options: The right to additional purchases while the contract is valid. Each Framework Lot is based around a core offering, which is defined and enables the Suppliers to be compared against each other to determine the Most Advantageous Tenderer. The Framework also allows Suppliers to provide Options for the Purchaser which are related to the core Lot offerings and complement a wider offer.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06f0b7
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/085160-2026
Current Stage
Tender
All Stages
Planning, Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Framework
Procurement Category
Goods
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

30 - Office and computing machinery, equipment and supplies except furniture and software packages

34 - Transport equipment and auxiliary products to transportation

48 - Software package and information systems

60 - Transport services (excl. Waste transport)

71 - Architectural, construction, engineering and inspection services

72 - IT services: consulting, software development, Internet and support

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

30230000 - Computer-related equipment

34940000 - Railway equipment

34980000 - Transport tickets

48000000 - Software package and information systems

60140000 - Non-scheduled passenger transport

71311200 - Transport systems consultancy services

71410000 - Urban planning services

72200000 - Software programming and consultancy services

79411000 - General management consultancy services

Notice Value(s)

Tender Value
£100,000,000 £100M-£1B
Lots Value
£100,000,000 £100M-£1B
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
9 Sep 20261 weeks ago
Submission Deadline
19 Oct 20262 months to go
Future Notice Date
4 Sep 2026Expired
Award Date
Not specified
Contract Period
16 Nov 2026 - 15 Nov 2034 Over 5 years
Recurrence
2028-09-08

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
South West Smart Applications Limited
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
TRURO
Postcode
TR1 2AJ
Postcode Area
Truro
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK3 Cornwall and Isles of Scilly
Small Region (ITL 3)
TLK30 Cornwall and Isles of Scilly
Delivery Location
Not specified
Local Authority
Cornwall
Electoral Ward
Truro Moresk & Trehaverne
Westminster Constituency
Truro and Falmouth

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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