Award

Provision of a Cashless Catering System

PEMBROKESHIRE COUNTY COUNCIL

This public procurement record has 3 releases in its history.

Award

08 Jul 2025 at 00:00

Tender

27 Jan 2025 at 00:00

Planning

25 Apr 2024 at 00:00

Summary of the contracting process

Pembrokeshire County Council has completed the procurement process for the Provision of a Cashless Catering System, targeting the education industry. This contract involves the installation and supply of a centralised cashless catering system across diverse educational settings and mobile units within Pembrokeshire. The procurement was conducted using an open procedure under the goods category and is now in the award stage, with the contract being signed on 26th June 2025. Pembrokeshire County Council, acting as the buyer, facilitated this process, which is administered at their County Hall in Haverfordwest. The awarded contract to Haven Systems Ltd amounts to £398,379 GBP, with the system's complete installation deadline set for 1st September 2025.

This contract represents significant opportunities for businesses specialising in technology solutions, particularly those focused on cashless payment systems and educational services. Organisations that provide integrated digital solutions for schools, including interfaces with existing account management systems, are well-suited to gain from participating in similar tenders. The opportunity to serve a large number of schools, including primary, middle, secondary, and special schools, alongside mobile catering units, can spur business growth, especially for SMEs that provide innovative and adaptable technological infrastructures. In addition, businesses offering nutritional analysis and online ordering capabilities that connect to a centralised system would find such procurement processes highly beneficial in expanding their service offerings.

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Notice Title

Provision of a Cashless Catering System

Notice Description

Pembrokeshire County Council operates a centrally managed catering service. This service currently provides catering arrangements for 52 primary schools, 3 middle schools, 5 secondary schools, 1 special school and 1 pupil learning centre. In addition to its school settings the Council also has 2 mobile units which provide catering for outdoor events. Initially the Council is seeking tenders for the supply and installation of a centralised Cashless Catering system in all education settings and mobile units.

Lot Information

Lot 1

Initially the Council is seeking tenders for the supply and installation of a centralised Cashless Catering system in all education settings and mobile units. The new system must improve the management information in relation to the following: - Improved uptake of school meals in secondary schools. - A reduced risk of errors in ordering in each establishment. - A more stable and reliable system within schools, which will reduce queuing and improve the overall dining experience. - Improved monitoring by service management to drive down waste and costs. The successful supplier will be responsible for migrating Pembrokeshire County Council's existing data for pupils into the new system by no later than 1st September 2025

Options: Option to purchase Nutritional Analysis Software and Secondary and Middle School pre-order Software.

Renewal: up to 24 months

Publication & Lifecycle

Open Contracting ID
ocds-kuma6s-140983
Publication Source
Sell2Wales
Latest Notice
https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=140983
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
OJEU - F3 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

30 - Office and computing machinery, equipment and supplies except furniture and software packages

48 - Software package and information systems

55 - Hotel, restaurant and retail trade services

72 - IT services: consulting, software development, Internet and support


CPV Codes

30142000 - Accounting machines and cash registers

48000000 - Software package and information systems

48110000 - Point of sale (POS) software package

48444000 - Accounting system

55512000 - Canteen management services

55520000 - Catering services

55524000 - School catering services

72514000 - Computer facilities management services

Notice Value(s)

Tender Value
£500,000 £500K-£1M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£398,379 £100K-£500K

Notice Dates

Publication Date
8 Jul 20257 months ago
Submission Deadline
13 Mar 2025Expired
Future Notice Date
10 Jun 2024Expired
Award Date
26 Jun 20258 months ago
Contract Period
1 Sep 2025 - 31 Aug 2030 Over 5 years
Recurrence
At the end of the 5 years initial contract period or after 5 years if the extension option is utilised

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
PEMBROKESHIRE COUNTY COUNCIL
Contact Name
Not specified
Contact Email
donna.murphy@pembrokeshire.gov.uk, nigel.morgan@pembrokeshire.gov.uk
Contact Phone
+44 1437775905

Buyer Location

Locality
PEMBROKESHIRE
Postcode
SA61 1TP
Post Town
Swansea
Country
Wales

Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL4 Mid and South West Wales
Small Region (ITL 3)
TLL42 South West Wales
Delivery Location
TLL14 South West Wales

Local Authority
Pembrokeshire
Electoral Ward
Haverfordwest: Castle
Westminster Constituency
Mid and South Pembrokeshire

Supplier Information

Number of Suppliers
1
Supplier Name

HAVEN SYSTEMS

Further Information

Notice Documents

  • https://www.sell2wales.gov.wales/search/show/search_view.aspx?ID=APR475936
    Provision of a Cashless Catering System - Initially, the Council is seeking tenders for the supply and installation of a centralised cashless catering and nutritional analysis system in all schools and mobile units
  • https://www.sell2wales.gov.wales/search/show/search_view.aspx?ID=JAN497314
    Provision of a Cashless Catering System - Pembrokeshire County Council operates a centrally managed catering service. This service currently provides catering arrangements for 52 primary schools, 3 middle schools, 5 secondary schools, 1 special school and 1 pupil learning centre. In addition to its school settings the Council also has 2 mobile units which provide catering for outdoor events. Initially the Council is seeking tenders for the supply and installation of a centralised Cashless Catering system in all education settings and mobile units.
  • https://www.sell2wales.gov.wales/search/show/search_view.aspx?ID=JUL525370
    Provision of a Cashless Catering System - Pembrokeshire County Council operates a centrally managed catering service. This service currently provides catering arrangements for 52 primary schools, 3 middle schools, 5 secondary schools, 1 special school and 1 pupil learning centre. In addition to its school settings the Council also has 2 mobile units which provide catering for outdoor events. Initially the Council is seeking tenders for the supply and installation of a centralised Cashless Catering system in all education settings and mobile units.

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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