Notice Information
Notice Title
NPTC Telephone System
Notice Description
At Neath Port Talbot College (T/A NPTC Group of Colleges) communication is key to how we-engage with our students, staff and businesses. Whilst the telephone system has vastly reduced in recent years, with other forms of communication being more prevalent, a telephone still has its place in many areas including during enrolment and daily College operationsCurrently the College has one Microsoft Team telephony system with one Contact Centre system that integrates with a Customer Relations Management solution.Please respond by the 06 March 2026The College is seeking ways in which to leverage the full potential of Microsoft Teams telephony system whilst ensuring that calls are directed to the appropriate team to deliver the best experience for our students, staff and businesses.AI and advanced analytics are exploratory at this stage and will be assessed for future potential rather than assumed as in-scope deliverables.The NPTC are seeking to publish a competitive tender for a Telephone System Contract. NPTC would like to conduct a questionnaire survey.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-kuma6s-161841
- Publication Source
- Sell2Wales
- Latest Notice
- https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=161841
- Current Stage
- Planning
- All Stages
- Planning
Procurement Classification
- Notice Type
- S2W Notice - Website Prior Information Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Not Specified
- Procurement Method Details
- Not specified
- Tender Suitability
- Not specified
- Awardee Scale
- Not specified
Common Procurement Vocabulary (CPV)
- CPV Divisions
32 - Radio, television, communication, telecommunication and related equipment
45 - Construction work
50 - Repair and maintenance services
64 - Postal and telecommunications services
-
- CPV Codes
32429000 - Telephone network equipment
32552310 - Digital telephone exchanges
45314100 - Installation of telephone exchanges
50334110 - Telephone network maintenance services
50334120 - Upgrade services of telephone switching equipment
64213000 - Shared-business telephone network services
64214000 - Dedicated-business telephone network services
64220000 - Telecommunication services except telephone and data transmission services
Notice Value(s)
- Tender Value
- Not specified
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 19 Feb 20263 days ago
- Submission Deadline
- Not specified
- Future Notice Date
- Not specified
- Award Date
- Not specified
- Contract Period
- Not specified - Not specified
- Recurrence
- Not specified
Notice Status
- Tender Status
- Not Specified
- Lots Status
- Not Specified
- Awards Status
- Not Specified
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- NPTC GROUP OF COLLEGES
- Contact Name
- Amanda Young
- Contact Email
- Not specified
- Contact Phone
- Not specified
Buyer Location
- Locality
- NEATH
- Postcode
- SA10 7RF
- Post Town
- Swansea
- Country
- Wales
-
- Major Region (ITL 1)
- TLL Wales
- Basic Region (ITL 2)
- TLL4 Mid and South West Wales
- Small Region (ITL 3)
- TLL44 Neath Port Talbot
- Delivery Location
- Not specified
-
- Local Authority
- Neath Port Talbot
- Electoral Ward
- Bryn-coch South
- Westminster Constituency
- Neath and Swansea East
Further Information
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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