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Provision of Visitor Counting Solution

National Galleries of Scotland

This public procurement record has 1 release in its history.

Tender

27 Jan 2026 at 00:00

OJEU - F2 - Contract Notice
Summary of the contracting process

The National Galleries of Scotland is seeking a supplier for a "Provision of Visitor Counting Solution" under an open procedure. This project is aimed at implementing a modern system to accurately track and analyse visitor numbers across various gallery spaces. The procurement process is currently in the tender stage, with submissions closing on 9th March 2026 at 12:00 PM. The contract, located in Edinburgh under the industry category of "Recreation, culture and religion," has an estimated maximum value of £150,000 GBP over its potential 72-month duration, inclusive of possible renewals. The potential suppliers are expected to maintain a Cyber Essentials Basic Certification throughout the contract period.

This tender presents significant growth opportunities for businesses specialising in visitor analytics and IT solutions, particularly those experienced in integrating systems within existing IT infrastructures. Ideal participants would be those adept in deploying robust, scalable solutions that support operational efficiency and enhance the visitor experience. Suppliers from the technology and data management sectors, as well as those with proven expertise in quality and environmental management standards, would be well-suited to contend for this contract. The open nature of the procurement process enables various businesses to submit electronic tenders, fostering a competitive environment to secure the best solution for the National Galleries of Scotland.

How relevant is this notice?

Notice Information

Notice Title

Provision of Visitor Counting Solution

Notice Description

National Galleries Scotland (NGS) wish to award a contract for the Provision of Visitor Counting Solution to a single Supplier. NGS require a modern Visitor Counting Solution to accurately track and analyse footfall across all gallery spaces. This solution will provide reliable data to support operational planning, improve visitor experience, and inform strategic decisions on staffing, exhibitions, and resource allocation. The system must be robust, easy to maintain and capable of integrating with existing IT infrastructure to ensure seamless reporting and long-term scalability. Full details of the Contract Requirements and Specification are detailed under Section 2 of the Invitation to Tender (ITT). There is no commitment to a minimum spend over the duration of the contract. Under this agreement, no minimum spend is guaranteed. The Supplier must have a clear understanding of the contract requirements and the organisational needs of NGS. It is a requirement that the Supplier as a minimum, hold or commit to obtain prior to the award of contract, a valid Cyber Essentials Basic Certification (or equivalent) in place throughout the duration of the contract. The agreement will be non-exclusive i.e., NGS reserves the right, in certain circumstances, to procure out with the Contract Agreement, as and when required. In the event of unsatisfactory performance by the successful Supplier and the termination of the contract by either party, NGS reserves the right to negotiate the continuance of the services with the second and third placed Suppliers.

Lot Information

Lot 1

The procurement will be conducted through the use of the Open (single stage) Procedure. Bidders must complete and submit both an SPD and tender response. Economic Operators may be excluded from this competition if they are in any of the situations referred to in Regulation 58 of the Public Contracts (Scotland) Regulations 2015.. The estimate maximum contract value for the maximum contract duration of 72 months is 150,000 GBP (ex VAT).

Options: NGS reserves the right to issue a contract modification in terms of Regulation 72 of the Public Contracts (Scotland) Regulations 2015.

Renewal: The contract duration will be for an initial 48-month period, with the option to extend on more than one occasion but not exceeding an additional 24 months; resulting in a possible maximum contract duration of 72 months. This is at the discretion of NGS.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000821591
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JAN548088
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
OJEU - F2 - Contract Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

51 - Installation services (except software)

63 - Supporting and auxiliary transport services; travel agencies services

64 - Postal and telecommunications services

72 - IT services: consulting, software development, Internet and support

CPV Codes

48800000 - Information systems and servers

48810000 - Information systems

51612000 - Installation services of information-processing equipment

63513000 - Tourist information services

64216200 - Electronic information services

72222000 - Information systems or technology strategic review and planning services

72222300 - Information technology services

72267100 - Maintenance of information technology software

Notice Value(s)

Tender Value
£150,000 £100K-£500K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
27 Jan 20267 months ago
Submission Deadline
9 Mar 2026Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
National Galleries of Scotland
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
EDINBURGH
Postcode
EH4 3DS
Postcode Area
Edinburgh
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM1 East Central Scotland
Small Region (ITL 3)
TLM13 City of Edinburgh
Delivery Location
TLM75 City of Edinburgh
Local Authority
City of Edinburgh
Electoral Ward
Inverleith
Westminster Constituency
Edinburgh West

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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