Request for Information - Digital Telephony

Notice Information

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Notice Title

Request for Information - Digital Telephony

Notice Description

The purpose of this RFI is to gather information on market capabilities and solutions for a forthcoming procurement exercise, to supply a Digital Telephony Service to Scottish General Practitioner (GP) Practices. This RFI is not a call for competition and does not form part of any evaluation or award process.

Lot Information

Lot 1

Thank you for registering an interest in this exercise. We are exploring options for digital telephony across all Scottish GP Practices. The Scottish Government's Primary Care Directorate is seeking to support General Practices across Scotland in the adoption of advanced cloud-based telephony solutions. This will improve patient access, enhance practice resilience and support modern ways of working, including remote and flexible service delivery. Suppliers are invited to demonstrate how their solutions can meet the needs of General Practice, align with the requirements set out in the Advanced Telephony Guidance, and support the transition from legacy analogue services ahead of the UK-wide PSTN switch-off in January 2027. We are asking all interested suppliers to complete this RFI questionnaire with responses to the requirements outlined below. The instructions for completing the surveys and the questions can be found below. This will help us to understand the market in terms of capabilities and technology, and potential approaches to delivering a digital telephony solution.

Notice Details

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Publication & Lifecycle

Open Contracting ID: ocds-r6ebe6-0000839584
Publication Source: Public Contracts Scotland
Latest Notice: https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG561869
Current Stage: Planning
All Stages: Planning

Procurement Classification

Notice Type: OJEU - F1 - Prior Information Notice
Procurement Type: Standard
Procurement Category: Services
Procurement Method: Not Specified
Procurement Method Details: Not specified
Tender Suitability: Not specified
Awardee Scale: Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

32 - Radio, television, communication, telecommunication and related equipment

45 - Construction work

50 - Repair and maintenance services

64 - Postal and telecommunications services

CPV Codes

32344270 - Radio and telephone control system

32551100 - Telephone connections

32551200 - Telephone exchanges

32551400 - Telephone network

45314100 - Installation of telephone exchanges

50334120 - Upgrade services of telephone switching equipment

64210000 - Telephone and data transmission services

64211000 - Public-telephone services

64211100 - Local telephone services

64213000 - Shared-business telephone network services

64214000 - Dedicated-business telephone network services

64214200 - Telephone switchboard services

64215000 - IP telephone services

64220000 - Telecommunication services except telephone and data transmission services

Notice Value(s)

Tender Value: Not specified
Lots Value: Not specified
Awards Value: Not specified
Contracts Value: Not specified

Notice Dates

Publication Date: 7 Aug 20265 days ago
Submission Deadline: Not specified
Future Notice Date: 1 Dec 20264 months to go
Award Date: Not specified
Contract Period: Not specified - Not specified
Recurrence: Not specified

Notice Status

Tender Status: Planned
Lots Status: Planned
Awards Status: Not Specified
Contracts Status: Not Specified

Buyer & Supplier

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Contracting Authority (Buyer)

Main Buyer: SCOTTISH GOVERNMENT
Contact Name: Available with D3 Tenders Premium →
Contact Email: Available with D3 Tenders Premium →
Contact Phone: Available with D3 Tenders Premium →

Buyer Location

Locality: GLASGOW
Postcode: G2 8LU
Post Town: Glasgow
Country: Scotland
Major Region (ITL 1): TLM Scotland
Basic Region (ITL 2): TLM3 West Central Scotland
Small Region (ITL 3): TLM32 Glasgow City
Delivery Location: TLM Scotland
Local Authority: Glasgow City
Electoral Ward: Anderston/City/Yorkhill
Westminster Constituency: Glasgow North

Further Information

Notice Documents

https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=AUG561869&idx=1
7th August 2026 - RFI - SG - Digital Telephony
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG561869
Request for Information - Digital Telephony - The purpose of this RFI is to gather information on market capabilities and solutions for a forthcoming procurement exercise, to supply a Digital Telephony Service to Scottish General Practitioner (GP) Practices. This RFI is not a call for competition and does not form part of any evaluation or award process.

Notice URLs

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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