Award

Primary Care Support (PCS) Services

NHS ENGLAND

This public procurement record has 1 release in its history.

Award

25 Nov 2016 at 16:02

Summary of the contracting process

The procurement process involves NHS England, focusing on the contract titled "Primary Care Support (PCS) Services." This initiative falls under the medical services industry and encompasses various locations across England, Northern Ireland, Wales, Scotland, and other British overseas territories. The procurement has reached the Award stage, with a total value of £1 billion. The contract was formally awarded on 25th November 2016, effective immediately, and will conclude on 31st December 2021. The procurement method applied was selective, employing a negotiated procedure to secure a service provider tasked with delivering essential support services previously managed by NHS England.

This tender offers substantial opportunities for businesses specialising in healthcare administration, medical software, and support services related to primary care. Companies capable of providing solutions for areas such as financial information systems, patient administration, and inventory management are particularly well-suited to compete in this procurement process. The selected supplier, Capita Business Services Ltd, will focus on enhancing service quality and value for money, creating a conducive environment for potential subcontractors and innovative service providers to engage with the evolving service catalogue anticipated in the future.

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Notice Title

Primary Care Support (PCS) Services

Notice Description

The Authority has procured a service provider to take responsibility for the delivery of certain support services for primary care contractors and other healthcare commissioners. Some of these services were provided by NHS England across England. Other parts of the UK - Northern Ireland, Wales, Scotland, as well as the Isle of Man, Guernsey and Jersey are within the scope of this procurement also. The services within the scope of this procurement currently include: 1. Administering payments to primary care contractors, related administration, data quality work and pensions administration; 2. Management of medical records including transfers and related courier and storage arrangements; 3. Probity, assurance and counter fraud activities in respect of primary care services; 4. Management of lists confirming the eligibility of primary care contractors to provide services; 5. Support services for screening activities (including breast screening and cervical cancer screening), for example, call and recall letters and results letters; and 6. other related and/or incidental and/or value-added services (not currently forming part of the service provided). The service provider takes on delivery of certain services currently provided by NHS England and then will drive through a transformation plan to enhance service quality and value for money, developing an evolving catalogue of services to reflect the Authority's requirements. The framework agreement is for the potential use/benefit of any of the participating bodies referred to in section VI.3 (Additional Information), and there may be initial requirements and an evolving catalogue for those participating bodies as well.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-4f9a87d0-8447-42bc-b461-5de04cd54003
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/c3e49ea6-b872-4c6d-88e9-d469524dd018
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Negotiated procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

64 - Postal and telecommunications services

66 - Financial and insurance services

72 - IT services: consulting, software development, Internet and support

75 - Administration, defence and social security services

79 - Business services: law, marketing, consulting, recruitment, printing and security

85 - Health and social work services


CPV Codes

48180000 - Medical software package

48300000 - Document creation, drawing, imaging, scheduling and productivity software package

48430000 - Inventory management software package

48444000 - Accounting system

48445000 - Customer Relation Management software package

48490000 - Procurement software package

48812000 - Financial information systems

48814200 - Patient-administration system

48814400 - Clinical information system

48900000 - Miscellaneous software package and computer systems

64000000 - Postal and telecommunications services

66170000 - Financial consultancy, financial transaction processing and clearing-house services

66520000 - Pension services

72000000 - IT services: consulting, software development, Internet and support

75100000 - Administration services

79000000 - Business services: law, marketing, consulting, recruitment, printing and security

85120000 - Medical practice and related services

85130000 - Dental practice and related services

85140000 - Miscellaneous health services

85160000 - Optician services

85300000 - Social work and related services

Notice Value(s)

Tender Value
£1,000,000,000 £1B-£10B
Lots Value
Not specified
Awards Value
£1,000,000,000 £1B-£10B
Contracts Value
Not specified

Notice Dates

Publication Date
25 Nov 20169 years ago
Submission Deadline
1 Jan 2016Expired
Future Notice Date
Not specified
Award Date
25 Nov 20169 years ago
Contract Period
25 Nov 2016 - 25 Nov 2016 24 hours
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
NHS ENGLAND
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LEEDS
Postcode
LS2 7PD
Post Town
Leeds
Country
England

Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE4 West Yorkshire
Small Region (ITL 3)
TLE42 Leeds
Delivery Location
Not specified

Local Authority
Leeds
Electoral Ward
Little London & Woodhouse
Westminster Constituency
Leeds Central and Headingley

Supplier Information

Number of Suppliers
1
Supplier Name

CAPITA BUSINESS SERVICES

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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                {
                    "id": "36",
                    "documentType": "contractNotice",
                    "description": "PCSS Framework Schedule 1 (Consolidated Definitions) REDACTED",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/ad87d3d7-0e59-402b-9d37-a2f92abc26c7",
                    "format": "application/pdf"
                },
                {
                    "id": "37",
                    "documentType": "contractNotice",
                    "description": "PCSS Framework Schedule 2.1 (Call-Off Procedure) REDACTED",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/028900c2-ca08-4347-a026-8a28b4f134c0",
                    "format": "application/pdf"
                },
                {
                    "id": "38",
                    "documentType": "contractNotice",
                    "description": "PCSS Framework Schedule 2.2 (Call-Off Terms) NR",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/18463a1f-804e-492b-b3d4-4008ca80fa11",
                    "format": "application/pdf"
                },
                {
                    "id": "39",
                    "documentType": "contractNotice",
                    "description": "PCSS Framework Schedule 3.1 (Service Description) NR",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/c47746e8-df10-4bbf-8a1c-d1a60479e1e8",
                    "format": "application/pdf"
                },
                {
                    "id": "40",
                    "documentType": "contractNotice",
                    "description": "PCSS Framework Schedule 3.2 (Insurance Requirements) REDACTED",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/548e71aa-79db-4408-ac72-4c0d8b0b9879",
                    "format": "application/pdf"
                },
                {
                    "id": "41",
                    "documentType": "contractNotice",
                    "description": "PCSS Framework Schedule 4.1 (Financial Distress) NR",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/3f58990c-31b5-4869-9b80-934d7c0a8488",
                    "format": "application/pdf"
                },
                {
                    "id": "42",
                    "documentType": "contractNotice",
                    "description": "PCSS Framework Schedule 4.2 (Framework Charges and Rate Card) REDACTED",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/e185960c-8bef-4814-b035-dea6636f8a1e",
                    "format": "application/pdf"
                },
                {
                    "id": "43",
                    "documentType": "contractNotice",
                    "description": "PCSS Framework Schedule 5.1 (Governance) REDACTED",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/5ab6a704-785b-4baa-ae62-17e469d188fe",
                    "format": "application/pdf"
                },
                {
                    "id": "44",
                    "documentType": "contractNotice",
                    "description": "PCSS Framework Schedule 5.2 (Dispute Resolution Procedure) NR",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/a6d01152-896d-4156-a8e5-2a127a3b283e",
                    "format": "application/pdf"
                },
                {
                    "id": "45",
                    "documentType": "contractNotice",
                    "description": "PCSS Framework Schedule 5.3 (Records Provisions) NR",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/996a2bb3-929d-48a2-9a2c-206270b84972",
                    "format": "application/pdf"
                },
                {
                    "id": "46",
                    "documentType": "contractNotice",
                    "description": "PCSS Framework Schedule 5.4 (Conduct of Claims) NR",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/aec0440e-0577-4ab3-824d-7d18df93d61b",
                    "format": "application/pdf"
                },
                {
                    "id": "47",
                    "documentType": "contractNotice",
                    "description": "PCSS Framework Schedule 6 (Guarantee) REDACTED",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/2db99756-3ac9-4441-9563-4c7eccecfdac",
                    "format": "application/pdf"
                },
                {
                    "id": "48",
                    "documentType": "contractNotice",
                    "description": "PCSS Framework Schedule PCSS Call Off Order Form REDACTED",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/a9657e69-036f-4d1d-9091-70f55207a092",
                    "format": "application/pdf"
                }
            ]
        }
    ]
}