Notice Information
Notice Title
Debt Resolution Services - Lot 1 extension
Notice Description
Crown Commercial Service has put in place an agreement for the provision of Debt Resolution Services for use by all UK public sector bodies. Debt Resolution Services (DRS) is a Multi-Lot Framework Agreement available for use by UK public sector bodies and future successor organisations which includes Central Government Departments and their arm's length bodies and agencies, the wider public sector and third sector including, but not limited to, local government, health, education, police, fire and rescue, housing associations and charities. This Framework Agreement replaces the Debt Management Integrator RM6180 Framework which has now expired and the Debt Management Services RM6208 framework which will expire on 03/06/2022. It is for delivery primarily within the United Kingdom, with some limited requirements overseas. The key core services include: * debt prevention services, * managed debt collection services (managing multiple collection agencies), * debt collection agency services (including International Collections), * enforcement/warrant recovery services, * debt analytics (including open-banking and complimentary data and analytics), * data aggregation and analysis services, * debt analytics/solutions software and integration, * spend recovery analysis, * debt business process outsourcing, * fraud and error prevention and analysis, * debt advice and guidance services. Additional information: Please be aware that RM6226 Debt Resolusion Services Lot 1 has been extended and the revised end date for Lot 1 is 13 December 2026. The modification extends the term of Lot 1 Managed Collection Services by twelve months. The end date changes from 13 December 2025 to 13 December 2026. No earlier modifications are relevant to this change. The reason for the modification is - Need for modification brought about by circumstances which a diligent contracting authority/entity could not foresee (Art. 43(1)(c) of Directive 2014/23/EU, Art. 72(1)(c) of Directive 2014/24/EU, Art. 89(1)(c) of Directive 2014/25/EU) he modification is required due to urgent and unforeseen circumstances that have affected the Authority's ability to conclude necessary arrangements within the original contract term. These circumstances could not reasonably have been anticipated at the time the framework was established.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-b5fd17-8edf9ca6-f9e5-4115-97ba-b369fbff22ab
- Publication Source
- Contracts Finder
- Latest Notice
- https://www.contractsfinder.service.gov.uk/Notice/1edfcc18-7fca-4235-8476-6947ee351bad
- Current Stage
- Award
- All Stages
- Planning, Tender, Award
Procurement Classification
- Notice Type
- Award Notice
- Procurement Type
- Framework
- Procurement Category
- Services
- Procurement Method
- Open
- Procurement Method Details
- Open procedure (above threshold)
- Tender Suitability
- SME
- Awardee Scale
- Large
Common Procurement Vocabulary (CPV)
- CPV Divisions
48 - Software package and information systems
66 - Financial and insurance services
71 - Architectural, construction, engineering and inspection services
72 - IT services: consulting, software development, Internet and support
73 - Research and development services and related consultancy services
75 - Administration, defence and social security services
79 - Business services: law, marketing, consulting, recruitment, printing and security
-
- CPV Codes
48440000 - Financial analysis and accounting software package
66170000 - Financial consultancy, financial transaction processing and clearing-house services
71621000 - Technical analysis or consultancy services
72000000 - IT services: consulting, software development, Internet and support
73000000 - Research and development services and related consultancy services
75000000 - Administration, defence and social security services
79100000 - Legal services
79200000 - Accounting, auditing and fiscal services
79311400 - Economic research services
79313000 - Performance review services
79330000 - Statistical services
79342400 - Auction services
79342410 - Electronic auction services
79400000 - Business and management consultancy and related services
79500000 - Office-support services
79620000 - Supply services of personnel including temporary staff
79700000 - Investigation and security services
79940000 - Collection agency services
79994000 - Contract administration services
Notice Value(s)
- Tender Value
- £645,000,000 £100M-£1B
- Lots Value
- Not specified
- Awards Value
- £645,000,000 £100M-£1B
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 22 Dec 20252 months ago
- Submission Deadline
- 31 Aug 2021Expired
- Future Notice Date
- 15 Apr 2021Expired
- Award Date
- 14 Dec 20214 years ago
- Contract Period
- 14 Dec 2021 - 13 Dec 2026 Over 5 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Not Specified
- Awards Status
- Active
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- CROWN COMMERCIAL SERVICE
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- LIVERPOOL
- Postcode
- L3 9PP
- Post Town
- Liverpool
- Country
- England
-
- Major Region (ITL 1)
- TLD North West (England)
- Basic Region (ITL 2)
- TLD7 Merseyside
- Small Region (ITL 3)
- TLD72 Liverpool
- Delivery Location
- Not specified
-
- Local Authority
- Liverpool
- Electoral Ward
- City Centre North
- Westminster Constituency
- Liverpool Riverside
Further Information
Notice Documents
-
https://www.contractsfinder.service.gov.uk/Notice/1edfcc18-7fca-4235-8476-6947ee351bad
22nd December 2025 - Awarded contract notice on Contracts Finder -
https://www.contractsfinder.service.gov.uk/Notice/7df186f2-8728-4aea-a789-10ffda5a3b63
27th January 2022 - Awarded contract notice on Contracts Finder -
https://www.contractsfinder.service.gov.uk/Notice/395c001b-9f23-4c76-be73-96161938ba51
24th August 2021 - Opportunity notice on Contracts Finder -
https://www.contractsfinder.service.gov.uk/Notice/f29ef532-cebe-4204-a984-73abfb866cc2
13th July 2020 - Future opportunity notice on Contracts Finder -
https://www.contractsfinder.service.gov.uk/Notice/Attachment/3e1a4cdc-d09d-472d-9056-f15ed6ab7b7a
Attachment 1 About the Framework FINAL -
https://www.contractsfinder.service.gov.uk/Notice/Attachment/dcca2a9c-84ab-497f-ac30-d31fcfb72023
Attachment 2 How to bid Final -
https://www.contractsfinder.service.gov.uk/Notice/Attachment/6f440cb9-d78f-478d-945e-881d1074738f
Attachment 2a Selection Questionnaire -
https://www.contractsfinder.service.gov.uk/Notice/Attachment/4ea2ce1a-e94a-4f5d-af85-68dbdd6f051e
Attachment 2b - Contract Example Certificate template Lot 2 to 20 -
https://www.contractsfinder.service.gov.uk/Notice/Attachment/a10dde10-90de-4dd3-baf5-1f645686106f
Attachment 2d Relevant Principal Services template Lot 1 only -
https://www.contractsfinder.service.gov.uk/Notice/Attachment/5897b135-edf8-4004-8d81-42c1b5835855
Attachment 2d(i) Certificate of Performance Lot 1 only v1.0 -
https://www.contractsfinder.service.gov.uk/Notice/Attachment/4176289f-b143-43e5-aef7-cecd47844941
Attachment 3 - DRS Pricing Matrix v1.0 Lot 1 -
https://www.contractsfinder.service.gov.uk/Notice/Attachment/01fbb630-43c6-4da2-80b5-1d58f9ec7d4b
Attachment 3 - DRS Pricing Matrix v1.0 Lot 10 -
https://www.contractsfinder.service.gov.uk/Notice/Attachment/612fc57b-96e3-4955-a8bd-6a0483c41c8b
Attachment 3 - DRS Pricing Matrix v1.0 Lot 11 -
https://www.contractsfinder.service.gov.uk/Notice/Attachment/139f9cc1-d671-4d44-98e1-760d36119a76
Attachment 3 - DRS Pricing Matrix v1.0 Lot 12 -
https://www.contractsfinder.service.gov.uk/Notice/Attachment/e6bcf826-6934-464b-9249-3aa9892dd2cd
Attachment 3 - DRS Pricing Matrix v1.0 Lot 13 -
https://www.contractsfinder.service.gov.uk/Notice/Attachment/df3cccef-91dc-41fb-8756-0aeaff01f737
Attachment 3 - DRS Pricing Matrix v1.0 Lot 14 -
https://www.contractsfinder.service.gov.uk/Notice/Attachment/396abc28-eb6e-4a13-8018-b62a5beeb90e
Attachment 3 - DRS Pricing Matrix v1.0 Lot 15 -
https://www.contractsfinder.service.gov.uk/Notice/Attachment/a630b68e-c2b0-4ebd-b664-3efcfc48d852
Attachment 3 - DRS Pricing Matrix v1.0 Lot 16 -
https://www.contractsfinder.service.gov.uk/Notice/Attachment/c2fbf319-9ce7-4437-b5bf-5cf3b90db378
Attachment 3 - DRS Pricing Matrix v1.0 Lot 17 -
https://www.contractsfinder.service.gov.uk/Notice/Attachment/69ff2442-cadc-4229-b28d-27f243d7fb2a
Attachment 3 - DRS Pricing Matrix v1.0 Lot 18 -
https://www.contractsfinder.service.gov.uk/Notice/Attachment/9a8363ab-9941-477d-9976-95074695d00f
Attachment 3 - DRS Pricing Matrix v1.0 Lot 19 -
https://www.contractsfinder.service.gov.uk/Notice/Attachment/ceaaad73-83c7-4c9f-afb3-fcd31a6e2014
Attachment 3 - DRS Pricing Matrix v1.0 Lot 2 -
https://www.contractsfinder.service.gov.uk/Notice/Attachment/8496f9f6-5042-49cc-a643-efe512f198ba
Attachment 3 - DRS Pricing Matrix v1.0 Lot 20 -
https://www.contractsfinder.service.gov.uk/Notice/Attachment/5fc842b6-c3c6-436d-8d8a-00bc549795ce
Attachment 3 - DRS Pricing Matrix v1.0 Lot 3 -
https://www.contractsfinder.service.gov.uk/Notice/Attachment/dff22565-647f-4165-8ced-f621d4b27884
Attachment 3 - DRS Pricing Matrix v1.0 Lot 4 -
https://www.contractsfinder.service.gov.uk/Notice/Attachment/7284d649-6c9c-40ca-9a82-0b4a37a589f0
Attachment 3 - DRS Pricing Matrix v1.0 Lot 5 -
https://www.contractsfinder.service.gov.uk/Notice/Attachment/8d736651-5fe7-41e9-acf1-cbebc67d6550
Attachment 3 - DRS Pricing Matrix v1.0 Lot 6 -
https://www.contractsfinder.service.gov.uk/Notice/Attachment/6d233fe9-df87-45f5-8edf-be79a1cc3606
Attachment 3 - DRS Pricing Matrix v1.0 Lot 6 -
https://www.contractsfinder.service.gov.uk/Notice/Attachment/14ddbdf1-7da7-4c02-a53c-55f22cd48856
Attachment 3 - DRS Pricing Matrix v1.0 Lot 8 -
https://www.contractsfinder.service.gov.uk/Notice/Attachment/197c2618-ae39-42d7-825c-424fc8f40fbc
Attachment 3 - DRS Pricing Matrix v1.0 Lot 9 -
https://www.contractsfinder.service.gov.uk/Notice/Attachment/dbef6ea7-9235-4b12-a68e-7392b3274713
Attachment 3.1 - DRS Price Scenarios v1.0 Lot 1 (1) -
https://www.contractsfinder.service.gov.uk/Notice/Attachment/2b009dee-1f23-4f4f-8bda-04ed7865ed78
Attachment 3.1 - DRS Price Scenarios v1.0 Lot 10 (1) -
https://www.contractsfinder.service.gov.uk/Notice/Attachment/5acdffde-4501-47e6-b733-a6436eadc878
Attachment 3.1 - DRS Price Scenarios v1.0 Lot 11 (1) -
https://www.contractsfinder.service.gov.uk/Notice/Attachment/cdd41018-aef1-4e35-9688-d9c2d958c81b
Attachment 3.1 - DRS Price Scenarios v1.0 Lot 12 (1) -
https://www.contractsfinder.service.gov.uk/Notice/Attachment/5cd32fa4-b7a2-4423-8ee7-5425b6b876af
Attachment 3.1 - DRS Price Scenarios v1.0 Lot 13 (1) -
https://www.contractsfinder.service.gov.uk/Notice/Attachment/5118f815-b62f-4dea-a516-949b6cff9c20
Attachment 3.1 - DRS Price Scenarios v1.0 Lot 14 (1) -
https://www.contractsfinder.service.gov.uk/Notice/Attachment/533ad6bb-3b42-44f2-935e-f2aabeedbded
Attachment 3.1 - DRS Price Scenarios v1.0 Lot 15 (1) -
https://www.contractsfinder.service.gov.uk/Notice/Attachment/fab25a2a-b53c-4d57-a7ee-89401e14f920
Attachment 3.1 - DRS Price Scenarios v1.0 Lot 16 (1) -
https://www.contractsfinder.service.gov.uk/Notice/Attachment/330838fd-2a16-479b-b7dc-69d4ad2afbc0
Attachment 3.1 - DRS Price Scenarios v1.0 Lot 17 (1) -
https://www.contractsfinder.service.gov.uk/Notice/Attachment/969a2925-dfe9-4083-ad37-3b5276ee28a0
Attachment 3.1 - DRS Price Scenarios v1.0 Lot 18 (1) -
https://www.contractsfinder.service.gov.uk/Notice/Attachment/6a873021-b237-430f-9909-e231e8c13bb2
Attachment 3.1 - DRS Price Scenarios v1.0 Lot 19 (1) -
https://www.contractsfinder.service.gov.uk/Notice/Attachment/53b18be5-dcf2-42a7-97cb-b0e75e02095f
Attachment 3.1 - DRS Price Scenarios v1.0 Lot 2 (1) -
https://www.contractsfinder.service.gov.uk/Notice/Attachment/49d92093-361e-45b3-95d9-29bbd19ec5a6
Attachment 3.1 - DRS Price Scenarios v1.0 Lot 20 (1) -
https://www.contractsfinder.service.gov.uk/Notice/Attachment/0b3504d3-f212-4e17-b227-4031aff8cd3d
Attachment 3.1 - DRS Price Scenarios v1.0 Lot 3 (1) -
https://www.contractsfinder.service.gov.uk/Notice/Attachment/8975dc9a-2365-4991-a609-7e2ab974687a
Attachment 3.1 - DRS Price Scenarios v1.0 Lot 4 (1) -
https://www.contractsfinder.service.gov.uk/Notice/Attachment/195ba9a5-5730-46a0-9598-1b921c6ce373
Attachment 3.1 - DRS Price Scenarios v1.0 Lot 5 (1) -
https://www.contractsfinder.service.gov.uk/Notice/Attachment/265b189d-1544-4d52-9d63-72072c154643
Attachment 3.1 - DRS Price Scenarios v1.0 Lot 6 (1) -
https://www.contractsfinder.service.gov.uk/Notice/Attachment/1a2fddb0-77cf-4bfd-babe-702e693cc5ce
Attachment 3.1 - DRS Price Scenarios v1.0 Lot 7 (1) -
https://www.contractsfinder.service.gov.uk/Notice/Attachment/4eb770a1-4e56-4f2e-812f-4e6850049322
Attachment 3.1 - DRS Price Scenarios v1.0 Lot 8 (1) -
https://www.contractsfinder.service.gov.uk/Notice/Attachment/9c7bb8d8-ddd2-4748-a8ce-047ad40cfd27
Attachment 3.1 - DRS Price Scenarios v1.0 Lot 9 (1) -
https://www.contractsfinder.service.gov.uk/Notice/Attachment/7576112d-1aac-490c-8306-4ae4ea378c5f
Attachment 4 Information and declaration workbook v1.0 -
https://www.contractsfinder.service.gov.uk/Notice/Attachment/9667f9c9-63fa-4907-89ee-181aa98a27bc
Attachment 5 Financial assessment template (1) -
https://www.contractsfinder.service.gov.uk/Notice/Attachment/83a36098-3bf8-4bea-a9fb-01d8a4527d56
Attachment 6 Consortia details v0.1 -
https://www.contractsfinder.service.gov.uk/Notice/Attachment/5255aab2-1c7e-4c5d-9a3c-a4fb06c118f1
Attachment 7 Key subcontractor details v0.1 -
https://www.contractsfinder.service.gov.uk/Notice/Attachment/7a9c0561-276e-4c9d-b27e-aca4d28b1c4b
Attachment 8 Frequently Asked Questions v0.1 -
https://www.contractsfinder.service.gov.uk/Notice/Attachment/b9bb09b5-4abd-43a0-a0eb-6ebba62fef5a
Attachment 9 Letter of intent to guarantee -
https://www.contractsfinder.service.gov.uk/Notice/Attachment/762173e7-b7c1-4223-abbc-f2c892ef4da4
Attachment 10 Framework Contract Documents . -
https://www.contractsfinder.service.gov.uk/Notice/Attachment/aa543750-cb23-4942-b453-8b7adc2758a7
Attachment 11 HMRC Call Off Contract (Lot 1 Only) -
https://www.contractsfinder.service.gov.uk/Notice/Attachment/7b8da7dd-37fd-41e3-97c9-fac3ad99a6b3
Attachment 1a Framework Schedule 1 (Specification) -
https://www.contractsfinder.service.gov.uk/Notice/Attachment/a1d2dafd-78f2-4279-82df-d7e4d46b6106
Attachment 2c Quality Questions Per Lot -
https://www.contractsfinder.service.gov.uk/Notice/Attachment/6e307e25-aac7-493d-9d50-86fc461afa6f
LOT 1 Successful Supplier Information
Notice URLs
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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"description": "LOT 1 Successful Supplier Information",
"url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/6e307e25-aac7-493d-9d50-86fc461afa6f",
"format": "application/vnd.openxmlformats-officedocument.spreadsheetml.sheet"
}
]
}
]
}