Award

Communications Solutions

CRESCENT PURCHASING LIMITED

This public procurement record has 2 releases in its history.

Award

11 Jan 2023 at 14:18

Tender

04 Jul 2022 at 14:42

Summary of the contracting process

The public procurement contracting process for the "Communications Solutions" tender is being conducted by Crescent Purchasing Consortium. The tender covers the telecommunications equipment and supplies industry category. The procurement stage is the award stage, with an award date of 16th December 2022. The tender is for a framework agreement to provide various communications and telecommunications solutions, open for use by all UK public sector bodies.

This tender for "Communications Solutions" provides opportunities for businesses in the communications and telecommunications sector to compete for framework agreement contracts. The tender includes five lots, each with specific categories of services and solutions, creating diverse business growth opportunities for companies offering unified communications, network connectivity, omni channel/multi-media communications, mobile communications, and national one-stop-shop solutions.

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Notice Title

Communications Solutions

Notice Description

The Framework will provide a comprehensive range of communications and telecommunications solutions. It is being established to meet the needs of Crescent Purchasing Consortium Members,http://www.thecpc.ac.uk/members/regions.php and potential members at https://www.get-information-schools.service.gov.uk/new. It is also open for use by all contracting authorities across the UK public sector (and any future successors). These include (but not limited to) central government departments and agencies, Non Departmental Public Bodies, NHS bodies, Local Authorities, Police Authorities, Emergency Services, Educational Establishments, Hospices, Registered Charities, National Parks and registered Social Landlords. Full details of the classification of eligible end user organisations and geographical areas is available at http://www.dukefieldprocurement.co.uk/fts-eligible-users The Framework will be let across five Lots, with a maximum of 8 suppliers awarded a place on each of the Lots.

Lot Information

Unified Communications and Telephony

The will involve, amongst other aspects, the supply of communications software, hardware, installation, training and support of communications supplies, services and solutions whereby users can use a multitude of different devices such as physical phones, software on laptops, PC's and apps on mobiles to make and receive calls via a telephony platform. The Lot will provide the intelligent combining of voice, video, instant messaging, mobile voice and data, and other multimedia services in a bespoke way depending on the end users' needs. This Lot will cover all encompassing solutions offering for example Desktop Agent/Supervisor, Contact Centre, Video Conferencing and Email/Text management functionality. It will also provide access to IP Telephony, Voice Over IP Services and Call Tariff Packages; encompassing the provision and support of IP solutions.

Options: 48 month(s) from the commencement date, with 36 initial month(s) and option to extend 1x12 month(s)

Network Connectivity

The supply, setup and support of networks and associated networking services. It addresses the supply and support of networks and associated networking services for the provision of managed connectivity for high bandwidth secure services and other communications and telecommunications requirements. This Lot also encompasses but is not limited to, the provision and support of digital connections, network equipment and servers, along with associated support services within premises, and will include Managed LAN services and Wi-Fi.

Options: 48 month(s) from the commencement date, with 36 initial month(s) and option to extend 1x12 month(s)

Omni Channel/Multi Media Communications

This Lot provides access to a comprehensive suite of Omni Channel/multi-media communications solutions addressing, amongst other aspects, the following characteristics: * Multi-media communications * Workforce management * Quality Assurance - User Experience Score Cards/Speech Analytics * Enquiry Reporting and Measuring * Customer Relationship Management Integration

Options: 48 month(s) from the commencement date, with 36 initial month(s) and option to extend 1x12 month(s)

Mobile Communications

This Lot will provide access to all aspects of mobile communications and services by either Mobile Network Operators (MNOs) or Resellers - i.e., handsets, other devices, airtime - call time, data etc, and associated value added services.

Options: 48 month(s) from the commencement date, with 36 initial month(s) and option to extend 1x12 month(s)

National One-Stop-Shop

This Lot will provide access to the entire suite of communications solutions, supplies and services detailed within the scope of Lots 1, 2, 3 and 4 from a national one-stop-shop provision.

Options: 48 month(s) from the commencement date, with 36 initial month(s) and option to extend 1x12 month(s)

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-034db9
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/000829-2023
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Framework
Procurement Category
Goods
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large, SME

Common Procurement Vocabulary (CPV)

CPV Divisions

32 - Radio, television, communication, telecommunication and related equipment

45 - Construction work

48 - Software package and information systems

50 - Repair and maintenance services

51 - Installation services (except software)

64 - Postal and telecommunications services


CPV Codes

32250000 - Mobile telephones

32252100 - Hands-free mobile telephones

32252110 - Hands-free mobile telephones (wireless)

32400000 - Networks

32412000 - Communications network

32412100 - Telecommunications network

32417000 - Multimedia networks

32500000 - Telecommunications equipment and supplies

32510000 - Wireless telecommunications system

32520000 - Telecommunications cable and equipment

32521000 - Telecommunications cable

32522000 - Telecommunications equipment

32523000 - Telecommunications facilities

32524000 - Telecommunications system

32540000 - Switchboards

32543000 - Telephone switchboards

32546100 - Digital switchboards

32550000 - Telephone equipment

32570000 - Communications equipment

32571000 - Communications infrastructure

32572000 - Communications cable

32573000 - Communications control system

32580000 - Data equipment

32581000 - Data-communications equipment

45314000 - Installation of telecommunications equipment

45314120 - Installation of switchboards

48219700 - Communications server software package

48511000 - Desktop communications software package

50330000 - Maintenance services of telecommunications equipment

50331000 - Repair and maintenance services of telecommunications lines

50332000 - Telecommunications-infrastructure maintenance services

50333000 - Maintenance services of radio-communications equipment

50334400 - Communications system maintenance services

51300000 - Installation services of communications equipment

64200000 - Telecommunications services

64210000 - Telephone and data transmission services

64212000 - Mobile-telephone services

64212700 - Universal Mobile Telephone System (UMTS) services

64216000 - Electronic message and information services

64227000 - Integrated telecommunications services

Notice Value(s)

Tender Value
£90,000,000 £10M-£100M
Lots Value
£90,000,000 £10M-£100M
Awards Value
Not specified
Contracts Value
£45,000,000 £10M-£100M

Notice Dates

Publication Date
11 Jan 20233 years ago
Submission Deadline
8 Aug 2022Expired
Future Notice Date
Not specified
Award Date
16 Dec 20223 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
CRESCENT PURCHASING LIMITED
Additional Buyers

DUKEFIELD PROCUREMENT LIMITED

EDUCATION

PUBLIC SECTOR

Contact Name
Not specified
Contact Email
helpdesk@thecpc.ac.uk, steve.davies@dukefieldprocurement.co.uk
Contact Phone
+44 7966040564, +44 8000662188

Buyer Location

Locality
SALFORD
Postcode
M6 6AJ
Post Town
Manchester
Country
England

Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD3 Greater Manchester
Small Region (ITL 3)
TLD34 Greater Manchester South West
Delivery Location
Not specified

Local Authority
Salford
Electoral Ward
Pendleton & Charlestown
Westminster Constituency
Salford

Supplier Information

Number of Suppliers
10
Supplier Names

BABBLE CLOUD

CLARION COMMUNICATION SYSTEMS

EUROPEAN ELECTRONIQUE

GIGANET

INCOM BUSINESS SYSTEMS

OPUS

POWER COMPUTING

SOUTHERN COMMUNICATIONS CORPORATE SOLUTIONS

TALK STRAIGHT

TEL GROUP

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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                        "scheme": "CPV",
                        "id": "32523000",
                        "description": "Telecommunications facilities"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UK"
                    },
                    {
                        "region": "UK"
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                ],
                "deliveryLocation": {
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                "relatedLot": "3"
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                "id": "4",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
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                        "description": "Mobile telephones"
                    },
                    {
                        "scheme": "CPV",
                        "id": "32412100",
                        "description": "Telecommunications network"
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                    {
                        "scheme": "CPV",
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                        "description": "Telephone and data transmission services"
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                    {
                        "scheme": "CPV",
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                        "description": "Data-communications equipment"
                    },
                    {
                        "scheme": "CPV",
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                        "description": "Wireless telecommunications system"
                    },
                    {
                        "scheme": "CPV",
                        "id": "64212700",
                        "description": "Universal Mobile Telephone System (UMTS) services"
                    },
                    {
                        "scheme": "CPV",
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                    },
                    {
                        "scheme": "CPV",
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                    },
                    {
                        "scheme": "CPV",
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                    {
                        "scheme": "CPV",
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                        "description": "Communications network"
                    },
                    {
                        "scheme": "CPV",
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                        "description": "Digital switchboards"
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                    {
                        "scheme": "CPV",
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                    {
                        "scheme": "CPV",
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                    {
                        "scheme": "CPV",
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                    {
                        "scheme": "CPV",
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                    {
                        "scheme": "CPV",
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                    {
                        "scheme": "CPV",
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                        "scheme": "CPV",
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                        "description": "Telecommunications cable and equipment"
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                    {
                        "scheme": "CPV",
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                        "description": "Telecommunications equipment and supplies"
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                    {
                        "scheme": "CPV",
                        "id": "64212000",
                        "description": "Mobile-telephone services"
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                    {
                        "scheme": "CPV",
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                    {
                        "scheme": "CPV",
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                    {
                        "scheme": "CPV",
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                    {
                        "scheme": "CPV",
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                    {
                        "scheme": "CPV",
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                        "description": "Telephone and data transmission services"
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                    {
                        "scheme": "CPV",
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                    {
                        "scheme": "CPV",
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                        "description": "Electronic message and information services"
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                    {
                        "scheme": "CPV",
                        "id": "32412100",
                        "description": "Telecommunications network"
                    },
                    {
                        "scheme": "CPV",
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                    },
                    {
                        "scheme": "CPV",
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                    },
                    {
                        "scheme": "CPV",
                        "id": "50331000",
                        "description": "Repair and maintenance services of telecommunications lines"
                    },
                    {
                        "scheme": "CPV",
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                        "description": "Telecommunications cable and equipment"
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                    {
                        "scheme": "CPV",
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                        "description": "Communications infrastructure"
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                    {
                        "scheme": "CPV",
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                        "description": "Communications control system"
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                    {
                        "scheme": "CPV",
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                    {
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                        "scheme": "CPV",
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                    {
                        "scheme": "CPV",
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                        "scheme": "CPV",
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                    {
                        "scheme": "CPV",
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                        "description": "Switchboards"
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                    {
                        "scheme": "CPV",
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                        "description": "Desktop communications software package"
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                    {
                        "scheme": "CPV",
                        "id": "64212000",
                        "description": "Mobile-telephone services"
                    },
                    {
                        "scheme": "CPV",
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                        "description": "Telecommunications system"
                    },
                    {
                        "scheme": "CPV",
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                        "description": "Telecommunications facilities"
                    },
                    {
                        "scheme": "CPV",
                        "id": "32500000",
                        "description": "Telecommunications equipment and supplies"
                    },
                    {
                        "scheme": "CPV",
                        "id": "32400000",
                        "description": "Networks"
                    },
                    {
                        "scheme": "CPV",
                        "id": "32570000",
                        "description": "Communications equipment"
                    },
                    {
                        "scheme": "CPV",
                        "id": "32522000",
                        "description": "Telecommunications equipment"
                    },
                    {
                        "scheme": "CPV",
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                    },
                    {
                        "scheme": "CPV",
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                        "description": "Data-communications equipment"
                    },
                    {
                        "scheme": "CPV",
                        "id": "50333000",
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                    },
                    {
                        "scheme": "CPV",
                        "id": "64200000",
                        "description": "Telecommunications services"
                    },
                    {
                        "scheme": "CPV",
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                        "description": "Telecommunications cable"
                    },
                    {
                        "scheme": "CPV",
                        "id": "50330000",
                        "description": "Maintenance services of telecommunications equipment"
                    },
                    {
                        "scheme": "CPV",
                        "id": "51300000",
                        "description": "Installation services of communications equipment"
                    },
                    {
                        "scheme": "CPV",
                        "id": "32252110",
                        "description": "Hands-free mobile telephones (wireless)"
                    },
                    {
                        "scheme": "CPV",
                        "id": "32543000",
                        "description": "Telephone switchboards"
                    },
                    {
                        "scheme": "CPV",
                        "id": "64227000",
                        "description": "Integrated telecommunications services"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UK"
                    },
                    {
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                    }
                ],
                "deliveryLocation": {
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                "relatedLot": "5"
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        ],
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        ],
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                "id": "economic",
                "documentType": "economicSelectionCriteria"
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            {
                "id": "technical",
                "documentType": "technicalSelectionCriteria"
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        ],
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        "procurementMethodDetails": "Open procedure",
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            },
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        },
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        },
        {
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            "contactPoint": {
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            "id": "GB-FTS-8174",
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            "roles": [
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            "contactPoint": {
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            "address": {
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            "id": "GB-FTS-72588",
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            "id": "GB-FTS-17205",
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            "roles": [
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        },
        {
            "id": "GB-FTS-72589",
            "name": "Opus",
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                "streetAddress": "1st Floor London Court, 39 London Road",
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                "region": "UK",
                "postalCode": "RH2 9AQ",
                "countryName": "United Kingdom"
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            "contactPoint": {
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            "id": "GB-FTS-72590",
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                "region": "UK",
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                "countryName": "United Kingdom"
            },
            "contactPoint": {
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                "email": "mark.hollands@babble.cloud",
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            "roles": [
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            "details": {
                "url": "http://www.babble.cloud",
                "scale": "sme"
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        },
        {
            "id": "GB-FTS-72591",
            "name": "Clarion Communication Systems",
            "identifier": {
                "legalName": "Clarion Communication Systems"
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                "locality": "London",
                "region": "UK",
                "postalCode": "W11 4BD",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
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                "email": "tom.hunt@clarioncomms.com",
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            "roles": [
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            "details": {
                "url": "http://www.clarioncomms.com/systems",
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        },
        {
            "id": "GB-FTS-72592",
            "name": "Incom Business Systems Ltd",
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                "legalName": "Incom Business Systems Ltd"
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            "address": {
                "streetAddress": "Clarendon House, Clarendon Road",
                "locality": "Manchester",
                "region": "UK",
                "postalCode": "M30 9AL",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "telephone": "+44 1617880000",
                "email": "sales@incomtele.com",
                "faxNumber": "+44 1617884401"
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            "roles": [
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            ],
            "details": {
                "url": "http://www.incom-business-systems.co.uk",
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        },
        {
            "id": "GB-FTS-72593",
            "name": "Southern Communications Corporate Solutions",
            "identifier": {
                "legalName": "Southern Communications Corporate Solutions"
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            "address": {
                "streetAddress": "No1 Croydon, 12-16 Addiscombe Road",
                "locality": "Croydon",
                "region": "UK",
                "postalCode": "CR0 0XT",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
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                "email": "stuart.durnell@switchcomms.co.uk",
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            },
            "roles": [
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            "details": {
                "url": "http://www.sc-corporate.co.uk",
                "scale": "large"
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        },
        {
            "id": "GB-FTS-72594",
            "name": "Tel Group Ltd",
            "identifier": {
                "legalName": "Tel Group Ltd"
            },
            "address": {
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                "locality": "Solihull",
                "region": "UK",
                "postalCode": "B92 7HX",
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            "contactPoint": {
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        },
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            "id": "GB-FTS-72595",
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                "postalCode": "MK42 7PU",
                "countryName": "United Kingdom"
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            "contactPoint": {
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                "url": "http://www.powerc.com",
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    ],
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                    "id": "GB-FTS-72587",
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