Tender

The Charter Schools Educational Trust ICT Managed Service

THE CHARTER SCHOOLS EDUCATIONAL TRUST

This public procurement record has 1 release in its history.

Tender

30 Sep 2022 at 19:10

Summary of the contracting process

The Charter Schools Educational Trust is seeking a fully outsourced managed service provider for their ICT support. This 60-month contract, worth £4.5 million, aims to consolidate and improve the Trust's IT infrastructure to benefit their six schools in Southwark. The procurement process involves a competitive procedure with negotiation, and shortlisted bidders will receive detailed requirements, including onsite support, remote monitoring, and management of all ICT infrastructure.

This tender presents a significant business opportunity for IT service providers experienced in delivering comprehensive managed services. Companies able to offer strategic advice, onsite support, and innovative ICT solutions are well-suited to compete. The contract also includes projects to address technology issues and network provision, aligning closely with the Trust's education-focused mission. The deadline for submission is 1st November 2022, with an invitation date for the second stage of the process set for 9th November 2022.

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Notice Title

The Charter Schools Educational Trust ICT Managed Service

Notice Description

The Charter Schools Educational Trust began in 2010 In 2016, the Trust opened a second secondary school under the Free School programme in East Dulwich, with a commitment to provide specialist places for students with autism. In 2020, we were joined by our first primary school, Charles Dickens Primary School and Nursery in the north of the borough of Southwark, as the Trust sought to become a home to community schools for children and young people from two to eighteen years old. The Trust has since grown to six schools across Southwark, all sharing a commitment to our mission, inspiring and nurturing children and young people in South London to excel through education that transforms lives and strengthens our diverse communities. The ICT Support at the Trust is currently provided by a mix of internal staff and external contractors (4) who provide a mix of onsite and remote support. The reason for this procurement is that the Trust wishes to consolidate its ICT provision, over time, into a single outsourced service that will deliver both the operational service and 'joined up' infrastructure. This procurement is all about identifying a single supplier to provide a fully outsourced managed service. At the sole discretion of the Trust any future schools that the Trust may incorporate into the Trust will also be added to the ICT contract. Any additional schools will co-terminate to the same end date as the initial contract. Further details regarding timescales are noted below but in summary this is advertised as a 60 month contract with a maximum 5 year managed service with start and end dates as follows: * Service start date - 1st April 2023 * Service end date - 31st March 2028 The new Managed service provider will also deliver a range of technology and change management projects to go ahead as soon as possible. The main focus of these projects is to address technology issues in schools and 'join up' the schools into a single network provision. Given the current incumbent contractual position regarding Charter School East Dulwich this school will be included in the Contract but operational service would not begin until August 2026. It is expected that the successful contractor from this procurement will work closely with the East Dulwich contractor until August 2026 to enable a 'joined up' service. A full technical analysis of each school will be provided to shortlisted bidders at the ITT Stage. The companies identified from these shortlisting questions to receive the ITT for the Managed service will then receive a detailed set of requirements. For the purposes of this shortlisting stage bidders should assume that the ITT will include, but not be limited to; * strategic advice and direction to the Trust regarding ICT * a 42 week onsite service - Primary Sites * a 50 week onsite service - Secondary Site * a re-active onsite support service for the Trust administrative and management staff based on 50 weeks pa. * service desk - full time except Bank Holidays * local staffing that bidders deem necessary to deliver the SLA. * 24 x 7 x 365 remote monitoring and management * responsibility for design, specification, installation and management of all ICT infrastructure * supply of goods and services based on an agreed Best Value (BV) approach * management of all ICT against an agreed SLA * management of 3rd parties * relevant monitoring, management, patching and reporting * training - technical and curriculum as necessary * expectation that the provider will drive innovation * risk registers and inventory management * collective partnership targets aligned to the Trusts objectives * due diligence for future schools Bidders should note the following; * The Trust will provide a standard contract as part of the ITT Pack * There is not expected to be an initial requirement for TUPE

Lot Information

Lot 1

The Charter Schools Educational Trust began in 2010 In 2016, the Trust opened a second secondary school under the Free School programme in East Dulwich, with a commitment to provide specialist places for students with autism. In 2020, we were joined by our first primary school, Charles Dickens Primary School and Nursery in the north of the borough of Southwark, as the Trust sought to become a home to community schools for children and young people from two to eighteen years old. The Trust has since grown to six schools across Southwark, all sharing a commitment to our mission, inspiring and nurturing children and young people in South London to excel through education that transforms lives and strengthens our diverse communities. The ICT Support at the Trust is currently provided by a mix of internal staff and external contractors (4) who provide a mix of onsite and remote support. The reason for this procurement is that the Trust wishes to consolidate its ICT provision, over time, into a single outsourced service that will deliver both the operational service and 'joined up' infrastructure. This procurement is all about identifying a single supplier to provide a fully outsourced managed service. At the sole discretion of the Trust any future schools that the Trust may incorporate into the Trust will also be added to the ICT contract. Any additional schools will co-terminate to the same end date as the initial contract. Further details regarding timescales are noted below but in summary this is advertised as a 60 month contract with a maximum 5 year managed service with start and end dates as follows: * Service start date - 1st April 2023 * Service end date - 31st March 2028 The new Managed service provider will also deliver a range of technology and change management projects to go ahead as soon as possible. The main focus of these projects is to address technology issues in schools and 'join up' the schools into a single network provision. Given the current incumbent contractual position regarding Charter School East Dulwich this school will be included in the Contract but operational service would not begin until August 2026. It is expected that the successful contractor from this procurement will work closely with the East Dulwich contractor until August 2026 to enable a 'joined up' service. A full technical analysis of each school will be provided to shortlisted bidders at the ITT Stage. The companies identified from these shortlisting questions to receive the ITT for the Managed service will then receive a detailed set of requirements. For the purposes of this shortlisting stage bidders should assume that the ITT will include, but not be limited to; * strategic advice and direction to the Trust regarding ICT * a 42 week onsite service - Primary Sites * a 50 week onsite service - Secondary Site * a re-active onsite support service for the Trust administrative and management staff based on 50 weeks pa. * service desk - full time except Bank Holidays * local staffing that bidders deem necessary to deliver the SLA. * 24 x 7 x 365 remote monitoring and management * responsibility for design, specification, installation and management of all ICT infrastructure * supply of goods and services based on an agreed Best Value (BV) approach * management of all ICT against an agreed SLA * management of 3rd parties * relevant monitoring, management, patching and reporting * training - technical and curriculum as necessary * expectation that the provider will drive innovation * risk registers and inventory management * collective partnership targets aligned to the Trusts objectives * due diligence for future schools Bidders should note the following; * The Trust will provide a standard contract as part of the ITT Pack * There is not expected to be an initial requirement for TUPE

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-037236
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/027619-2022
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Competitive procedure with negotiation
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

30 - Office and computing machinery, equipment and supplies except furniture and software packages

32 - Radio, television, communication, telecommunication and related equipment

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

80 - Education and training services


CPV Codes

30213000 - Personal computers

30214000 - Workstations

30230000 - Computer-related equipment

32410000 - Local area network

32420000 - Network equipment

48820000 - Servers

72000000 - IT services: consulting, software development, Internet and support

80000000 - Education and training services

Notice Value(s)

Tender Value
£4,500,000 £1M-£10M
Lots Value
£4,500,000 £1M-£10M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
30 Sep 20223 years ago
Submission Deadline
1 Nov 2022Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
THE CHARTER SCHOOLS EDUCATIONAL TRUST
Contact Name
Geoff Chandler
Contact Email
geoff.chandler@moxton-education.com
Contact Phone
+44 7970661087

Buyer Location

Locality
LONDON
Postcode
SE24 9JH
Post Town
South East London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI44 Lewisham and Southwark
Delivery Location
Not specified

Local Authority
Southwark
Electoral Ward
Champion Hill
Westminster Constituency
Dulwich and West Norwood

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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