Notice Information
Notice Title
Language Services
Notice Description
The Crown Commercial Service (the Authority) has established a comprehensive Framework Contract for Language Services, encompassing the following key components: Translation Services Transcription, Stenography and Recording Services Telephone Interpreting Spoken and Visual Video Interpreting Services Spoken and Visual Face-to-Face Interpreting Services The Framework Contract was structured into 5 Lots, with Lot 5 requiring overseas requirements to be met.
Lot Information
National Managed Service
This lot encompasses the provision of a comprehensive Managed Service across the United Kingdom. Suppliers selected for Lot 1 must deliver a flexible solution, allowing the Buyer to call off one, some, or all services. The services, provided by Suppliers awarded to Lot 1, should cover advisory services, administrative support, and efficient business processes, tailored to meet the diverse language service requirements of the Buyer. Spoken and Visual Translation, Transcription, Stenography, Recording and Support Services Spoken Telephone and Spoken and Visual Video Interpreting Spoken and Visual Face to Face Interpreting Additional information: Lot 1 - National Managed Service = 21 places
Renewal: The initial duration of the Framework is 3 years, with an option to extend for a further period of twelve (12) months. CCS reserve the right to extend lots by varying durations
Translation and Supporting ServicesThe provision of Translation and Support Services throughout the United Kingdom. Translation: The conversion of written documents into another language as text. Support Services: Additional services which include documentation formatting and file recreation. Please note that this Lot would not support any visual or tactile requirements such as Braille or In-vision BSL, refer to Lot 4 for these services. Additional information: Lot 2 - Translation and Supporting Services = 22 places
Renewal: The initial duration of the Framework is 3 years, with an option to extend for a further period of twelve (12) months. CCS reserve the right to extend lots by varying durations
Transcription, Stenography and Recording ServicesThis lot entails the provision of Transcription, Stenography and Recording Services throughout the United Kingdom. These included: Transcription Services: The conversion of recorded speech into a written format, delivered remotely or onsite. Recording Services: In person or remote recording and logging servicing. Stenography Services: The provision of Stenographers to take dictation using either shorthand notation or a stenotype machine, then later transcribe their notes into formal documents/records either remotely or onsite Additional information: Lot 3 - Transcription, Stenography and Recording Services = 14 places
Renewal: The initial duration of the Framework is 3 years, with an option to extend for a further period of twelve (12) months. CCS reserve the right to extend lots by varying durations
Visual Interpreting ServicesThis Lot facilitated communication for the Deaf, Deafblind, and others requiring support through the following services: Interpreting Services: The provision of face to face and remote (VRS/VRI) interpreting services. Translation Services: The provision of visual translation services, including BSL invision, braille and other visual/tactile translation services. Transcription Services: The provision of subtitling and or captioning services. Additional information: Lot 4 - Visual Interpreting Services = 12 places
Renewal: The initial duration of the Framework is 3 years, with an option to extend for us to extend for a further period of twelve (12) months. CCS reserve the right to extend lots by varying durations
Overseas and UK Interpreting ServicesThis Lot facilitated the provision of Spoken Face to Face Interpreting Services throughout the United Kingdom and Overseas. Suppliers awarded to this Lot are expected to deliver tailored solutions covering advisory services, administrative support, and efficient business processes to ensure effective delivery of services within the UK and Overseas. Additional information: Lot 5 - Overseas and UK Interpreting Services = 11 places
Renewal: The initial duration of the Framework is 3 years, with an option to extend for a further period of twelve (12) months. CCS reserve the right to extend lots by varying durations
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-040ace
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/027809-2025
- Current Stage
- Award
- All Stages
- Planning, Tender, Award
Procurement Classification
- Notice Type
- Planning Notice
- Procurement Type
- Framework
- Procurement Category
- Services
- Procurement Method
- Open
- Procurement Method Details
- Open procedure
- Tender Suitability
- Not specified
- Awardee Scale
- Large
Common Procurement Vocabulary (CPV)
- CPV Divisions
32 - Radio, television, communication, telecommunication and related equipment
48 - Software package and information systems
64 - Postal and telecommunications services
72 - IT services: consulting, software development, Internet and support
75 - Administration, defence and social security services
79 - Business services: law, marketing, consulting, recruitment, printing and security
-
- CPV Codes
32232000 - Video-conferencing equipment
32353000 - Sound recordings
48521000 - Music or sound editing software package
48740000 - Foreign language translation software package
64211000 - Public-telephone services
72212740 - Foreign language translation software development services
75230000 - Justice services
79510000 - Telephone-answering services
79530000 - Translation services
79540000 - Interpretation services
79551000 - Typing services
79552000 - Word-processing services
79821100 - Proofreading services
79822300 - Typesetting services
79822500 - Graphic design services
Notice Value(s)
- Tender Value
- £250,000,000 £100M-£1B
- Lots Value
- £250,000,000 £100M-£1B
- Awards Value
- Not specified
- Contracts Value
- £250,000,000 £100M-£1B
Notice Dates
- Publication Date
- 27 May 20259 months ago
- Submission Deadline
- 20 Sep 2024Expired
- Future Notice Date
- 10 Jul 2024Expired
- Award Date
- 6 May 20259 months ago
- Contract Period
- Not specified - Not specified
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Cancelled
- Awards Status
- Active
- Contracts Status
- Active
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- THE MINISTER FOR THE CABINET OFFICE ACTING THROUGH CROWN COMMERCIAL SERVICE
- Additional Buyers
- Contact Name
- Not specified
- Contact Email
- supplier@crowncommercial.gov.uk
- Contact Phone
- +44 3454102222
Buyer Location
- Locality
- LIVERPOOL
- Postcode
- L3 9PP
- Post Town
- Liverpool
- Country
- England
-
- Major Region (ITL 1)
- TLD North West (England)
- Basic Region (ITL 2)
- TLD7 Merseyside
- Small Region (ITL 3)
- TLD72 Liverpool
- Delivery Location
- Not specified
-
- Local Authority
- Liverpool
- Electoral Ward
- City Centre North
- Westminster Constituency
- Liverpool Riverside
Further Information
Notice URLs
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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"text": "The procurement involves the establishment of a framework agreement: Framework agreement with several operators Lot 1 - National Managed Service = 21 places Lot 2 - Translation and Supporting Services = 22 places Lot 3 - Transcription, Stenography and Recording Services = 14 places Lot 4 - Visual Interpreting Services = 12 places Lot 5 - Overseas and UK Interpreting Services = 11 places"
},
"where": {
"section": "IV.1.3",
"label": "Information about a framework agreement or a dynamic purchasing system"
}
}
],
"description": "The procurement documents referenced at I.3 have been amended in accordance with this change and uploaded to the Contracts Finder Notice for this procurement: https://www.contractsfinder.service.gov.uk/Notice/b5fc164308414b23ba1723a668fed241_gl=1*1ljcgoc*_ga*NTM0MDU2NjA2LjE3MTkyMjMxNzE.*_ga_SK4BZ95L7T*MTc0NTQ5MzU0NS4zMDcuMS4xNzQ1NDkzNTY3LjAuMC4w"
}
]
},
"parties": [
{
"id": "GB-FTS-3766",
"name": "Crown Commercial Service",
"identifier": {
"legalName": "Crown Commercial Service"
},
"address": {
"streetAddress": "The Capital Building, Old Hall Street",
"locality": "Liverpool",
"region": "UK",
"postalCode": "L3 9PP",
"countryName": "United Kingdom"
},
"contactPoint": {
"telephone": "+44 3454102222",
"email": "supplier@crowncommercial.gov.uk"
},
"roles": [
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],
"details": {
"url": "https://www.gov.uk/ccs",
"classifications": [
{
"scheme": "TED_CA_TYPE",
"id": "MINISTRY",
"description": "Ministry or any other national or federal authority, including their regional or local subdivisions"
},
{
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"description": "Public Procurement"
}
]
}
},
{
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"name": "The Minister for the Cabinet Office acting through Crown Commercial Service",
"identifier": {
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},
"address": {
"streetAddress": "9th Floor, The Capital, Old Hall Street",
"locality": "Liverpool",
"region": "UK",
"postalCode": "L3 9PP",
"countryName": "United Kingdom"
},
"contactPoint": {
"telephone": "+44 3454102222",
"email": "supplier@crowncommercial.gov.uk",
"url": "https://crowncommercialservice.bravosolution.co.uk"
},
"roles": [
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"mediationBody"
],
"details": {
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"id": "MINISTRY",
"description": "Ministry or any other national or federal authority, including their regional or local subdivisions"
},
{
"scheme": "COFOG",
"id": "01",
"description": "General public services"
}
]
}
},
{
"id": "GB-FTS-3754",
"name": "The Minister for the Cabinet Office acting through Crown Commercial Service",
"identifier": {
"legalName": "The Minister for the Cabinet Office acting through Crown Commercial Service"
},
"address": {
"streetAddress": "The Capital Building, Old Hall Street",
"locality": "Liverpool",
"region": "UK",
"postalCode": "L3 9PP",
"countryName": "United Kingdom"
},
"contactPoint": {
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"email": "supplier@crowncommercial.gov.uk"
},
"roles": [
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],
"details": {
"url": "https://www.gov.uk/ccs"
}
},
{
"id": "GB-FTS-49012",
"name": "See Contracts Finder Notice for full supplier list",
"identifier": {
"legalName": "See Contracts Finder Notice for full supplier list"
},
"address": {
"streetAddress": "9th Floor, The Capital, Old Hall Street. L3 9PP",
"locality": "Liverpool",
"region": "UK",
"postalCode": "L3 9PP",
"countryName": "United Kingdom"
},
"roles": [
"supplier"
],
"details": {
"scale": "large"
}
}
],
"buyer": {
"id": "GB-FTS-575",
"name": "The Minister for the Cabinet Office acting through Crown Commercial Service"
},
"language": "en",
"awards": [
{
"id": "027809-2025-1",
"relatedLots": [
"1"
],
"status": "active",
"suppliers": [
{
"id": "GB-FTS-49012",
"name": "See Contracts Finder Notice for full supplier list"
}
]
}
],
"contracts": [
{
"id": "027809-2025-1",
"awardID": "027809-2025-1",
"status": "active",
"value": {
"amount": 250000000,
"currency": "GBP"
},
"dateSigned": "2025-05-07T00:00:00+01:00"
}
],
"bids": {
"statistics": [
{
"id": "1",
"measure": "bids",
"relatedLot": "1",
"value": 37
},
{
"id": "2",
"measure": "smeBids",
"relatedLot": "1",
"value": 32
},
{
"id": "3",
"measure": "electronicBids",
"relatedLot": "1",
"value": 37
}
]
}
}