Notice Information
Notice Title
Shaping the Future of Assistive Telecare: Bield Seeks Partner for Innovation of Call Monitoring Technology
Notice Description
Bield Response24 (BR24), part of Bield Housing and Care, is seeking to engage with potential suppliers for the procurement of an innovative cloud-based Alarm Receiving Centre (ARC) solution. This Early Market Engagement exercise is intended to gather information and insights from potential suppliers to inform our procurement strategy. Background: Bield Response24, a prominent alarm receiving centre, is part of Bield Housing and Care, a Scottish not for profit registered charity and social landlord. Operating 24/7/365, BR24 currently monitors over 45,000 customers, including Bield tenants and various local authorities, housing associations, and out-of-hours services. Our current TEC monitoring platform is integral in delivering services in collaboration with Health and Social Care Services. With the evolving landscape of telecare, we are exploring new opportunities to enhance our service offerings with a focus on proactive and preventative solutions. Scope of Requirement: We are looking for a comprehensive solution that: Allows seamless expansion and integration with Health and Social Care Teams. Offers cutting-edge Technology Enabled Care (TEC) capabilities. Supports our ongoing growth and digital integration needs. Enhances our service delivery, focusing on proactive and preventative telecare. Ability to meet and deliver current service delivery. Holds TSA accreditation. Demonstrate its ability to incorporate the Telecare Information Framework for Scotland Current Operations: BR24 has experienced significant growth since its creation in 1988. Currently, we monitor roughly 18,000 customers via TEC monitoring and 29,000 through out of services across 28 health boards in Scotland. Our services extend beyond Bield tenants to local authorities, housing associations, and commercial organisations. Our ambition includes developing innovative TEC services for proactive and preventative telecare. Partnership Opportunity: We seek a collaborative partner to revolutionise telecare delivery, enhancing reactive models and incorporating proactive and preventative approaches. The partner should be capable of integrating with new technology and services, driving innovation in telecare solutions. Information Sought: We invite interested companies and consortia to discuss potential solutions that align with our objectives. In particular, we are interested in: Comprehensive details of the offered platform, including basic components and additional software capabilities. The supplier's approach to supporting BR24's current delivery of services and future ambitions. Innovative solutions for transforming BR24 operations. Available resources for driving further innovation in telecare
Lot Information
Lot 1
We will be going through an above GPA threshold open tender process. We seek a collaborative partner to revolutionise telecare delivery, enhancing reactive models and incorporating proactive and preventative approaches. The partner should be capable of integrating with new technology and services, driving innovation in telecare solutions.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-043d5a
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/006341-2024
- Current Stage
- Planning
- All Stages
- Planning
Procurement Classification
- Notice Type
- Planning Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Not Specified
- Procurement Method Details
- Not specified
- Tender Suitability
- Not specified
- Awardee Scale
- Not specified
Common Procurement Vocabulary (CPV)
- CPV Divisions
31 - Electrical machinery, apparatus, equipment and consumables; lighting
33 - Medical equipments, pharmaceuticals and personal care products
35 - Security, fire-fighting, police and defence equipment
48 - Software package and information systems
72 - IT services: consulting, software development, Internet and support
75 - Administration, defence and social security services
79 - Business services: law, marketing, consulting, recruitment, printing and security
85 - Health and social work services
-
- CPV Codes
31625200 - Fire-alarm systems
33195000 - Patient-monitoring system
33195200 - Central monitoring station
35121700 - Alarm systems
48000000 - Software package and information systems
48814000 - Medical information systems
48900000 - Miscellaneous software package and computer systems
72000000 - IT services: consulting, software development, Internet and support
72260000 - Software-related services
72268000 - Software supply services
75122000 - Administrative healthcare services
79512000 - Call centre
85100000 - Health services
85140000 - Miscellaneous health services
85144000 - Residential health facilities services
85323000 - Community health services
Notice Value(s)
- Tender Value
- Not specified
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 28 Feb 20241 years ago
- Submission Deadline
- Not specified
- Future Notice Date
- 6 Jun 2024Expired
- Award Date
- Not specified
- Contract Period
- Not specified - Not specified
- Recurrence
- Not specified
Notice Status
- Tender Status
- Planned
- Lots Status
- Planned
- Awards Status
- Not Specified
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- BIELD HOUSING & CARE
- Contact Name
- Not specified
- Contact Email
- bieldprocurement@bield.co.uk
- Contact Phone
- +44 1312734078
Buyer Location
- Locality
- EDINBURGH
- Postcode
- EH7 4QF
- Post Town
- Edinburgh
- Country
- Scotland
-
- Major Region (ITL 1)
- TLM Scotland
- Basic Region (ITL 2)
- TLM1 East Central Scotland
- Small Region (ITL 3)
- TLM13 City of Edinburgh
- Delivery Location
- TLM75 City of Edinburgh
-
- Local Authority
- City of Edinburgh
- Electoral Ward
- Leith Walk
- Westminster Constituency
- Edinburgh North and Leith
Further Information
Notice URLs
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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