Notice Information
Notice Title
Repair, Maintenance and Associated Services
Notice Description
Golden Lane Housing manages circa 1,429 homes (owned, managed and leasehold) across England, Wales and Northern Ireland. Tenders were invited to deliver planned investment works, compliance programme and servicing, responsive repairs, void works, estate services and out of hours (OOH) call handling service for a term of five years with the option to extend for two further periods of twenty four months up to a maximum of nine years in aggregate. The tender for repairs, maintenance and associated services was divided into four lots. Lot 1 - Repairs, Maintenance and Associated Services excluding Out of Hours (OOH) Call Handling Service - Region 1 Lot 2 - Repairs, Maintenance and Associated Services excluding Out of Hours (OOH) Call Handling Service - Region 2 Lot 3 - Repairs, Maintenance and Associated Services excluding Out of Hours (OOH) Call Handling Service - Region 3 Lot 4 - Out of Hours (OOH) Call Handling Service (All Regions) This contract award notice relates to Lot 4 - Out of Hours (OOH) Call Handling Service (All Regions).
Lot Information
Repairs, Maintenance and Associated Services excluding Out of Hours (OOH) Call Handling Service - Region 1
The typical activity under Lot 1 was to deliver a planned and responsive property repairs, investment and management service to Golden Lane Housing property assets in Region 1, currently includes within it approx. 744 homes. This figure may increase during the life of the contract. The primary workstreams to be delivered through this contract are: *Planned Investment Works; *Compliance Programme and Servicing; *Responsive Repairs (24/7, 365 days a year basis); *Void Works (to achieve a letting standard); *Estate Services (including grounds maintenance, trees, window cleaning and communal cleaning). The geographic region covered by Lot 1 was detailed within the tender documents.
Renewal: Contract term of five years. Golden Lane Housing may extend the Contract following the Contract Period for two further periods of twenty four months up to a maximum of nine years in aggregate.
Repairs, Maintenance and Associated Services excluding Out of Hours (OOH) Call Handling Service - Region 2The typical activity under Lot 2 was to deliver a planned and responsive property repairs, investment and management service to Golden Lane Housing property assets in Region 2, currently includes within it approx. 383 homes. This figure may increase during the life of the contract. The primary workstreams to be delivered through this contract are: *Planned Investment Works; *Compliance Programme and Servicing; *Responsive Repairs (24/7, 365 days a year basis); *Void Works (to achieve a letting standard); *Estate Services (including grounds maintenance, trees, window cleaning and communal cleaning). The geographic region covered by Lot 2 was detailed within the tender documents.
Renewal: Contract term of five years. Golden Lane Housing may extend the Contract following the Contract Period for two further periods of twenty four months up to a maximum of nine years in aggregate.
Repairs, Maintenance and Associated Services excluding Out of Hours (OOH) Call Handling Service - Region 3The typical activity under Lot 3 was to deliver a planned and responsive property repairs, investment and management service to Golden Lane Housing property assets in Region 3, currently includes within it approx. 302 homes. This figure may increase during the life of the contract. The primary workstreams to be delivered through this contract are: *Planned Investment Works; *Compliance Programme and Servicing; *Responsive Repairs (24/7, 365 days a year basis); *Void Works (to achieve a letting standard); *Estate Services (including grounds maintenance, trees, window cleaning and communal cleaning). The geographic region covered by Lot 3 was detailed within the tender documents.
Renewal: Contract term of five years. Golden Lane Housing may extend the Contract following the Contract Period for two further periods of twenty four months up to a maximum of nine years in aggregate.
Out of Hours (OOH) Call Handling Service (All Regions)Deliver an Out of Hours (OOH) Call Handling Service for Golden Lane Housing tenants, tenant support workers and/or their families to report emergency and appointable repairs outside of normal working hours (including evenings, weekends and bank holidays) as detailed in the tender documents. This service includes the keeping and maintenance of out of hours records, and the communication of out of hours jobs that require attendance by the third-party Responsive Repairs Contractor.
Renewal: Contract term of five years. Golden Lane Housing may extend the Contract following the Contract Period for two further periods of twenty four months up to a maximum of nine years in aggregate.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-04691e
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/065138-2026
- Current Stage
- Award
- All Stages
- Tender, Award
Procurement Classification
- Notice Type
- Tender Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Selective
- Procurement Method Details
- Restricted procedure
- Tender Suitability
- Not specified
- Awardee Scale
- SME
Common Procurement Vocabulary (CPV)
- CPV Divisions
50 - Repair and maintenance services
51 - Installation services (except software)
71 - Architectural, construction, engineering and inspection services
77 - Agricultural, forestry, horticultural, aquacultural and apicultural services
79 - Business services: law, marketing, consulting, recruitment, printing and security
-
- CPV Codes
42500000 - Cooling and ventilation equipment
44100000 - Construction materials and associated items
44200000 - Structural products
44400000 - Miscellaneous fabricated products and related items
44600000 - Tanks, reservoirs and containers; central-heating radiators and boilers
45100000 - Site preparation work
45200000 - Works for complete or part construction and civil engineering work
45300000 - Building installation work
45400000 - Building completion work
50000000 - Repair and maintenance services
50500000 - Repair and maintenance services for pumps, valves, taps and metal containers and machinery
50700000 - Repair and maintenance services of building installations
51100000 - Installation services of electrical and mechanical equipment
51300000 - Installation services of communications equipment
51700000 - Installation services of fire protection equipment
51800000 - Installation services of metal containers
71300000 - Engineering services
77200000 - Forestry services
77300000 - Horticultural services
79500000 - Office-support services
90400000 - Sewage services
90600000 - Cleaning and sanitation services in urban or rural areas, and related services
90700000 - Environmental services
90900000 - Cleaning and sanitation services
92222000 - Closed circuit television services
Notice Value(s)
- Tender Value
- £87,000,000 £10M-£100M
- Lots Value
- £87,000,000 £10M-£100M
- Awards Value
- Not specified
- Contracts Value
- £250,000 £100K-£500K
Notice Dates
- Publication Date
- 10 Jul 20261 months ago
- Submission Deadline
- 28 Jun 2024Expired
- Future Notice Date
- Not specified
- Award Date
- 29 Jan 20251 years ago
- Contract Period
- 17 Mar 2025 - 16 Mar 2034 Over 5 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Cancelled
- Awards Status
- Active
- Contracts Status
- Active
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- Golden Lane Housing Limited
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- MANCHESTER
- Postcode
- M14 7HR
- Postcode Area
- Manchester
- Country
- England
-
- Major Region (ITL 1)
- TLD North West (England)
- Basic Region (ITL 2)
- TLD3 Greater Manchester
- Small Region (ITL 3)
- TLD33 Manchester
- Delivery Location
- Not specified
-
- Local Authority
- Manchester
- Electoral Ward
- Whalley Range
- Westminster Constituency
- Manchester Rusholme
Further Information
Open Contracting Data Standard (OCDS)
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.