This public procurement record has 4 releases in its history.

Award

18 Nov 2025 at 16:12

Tender

01 Apr 2025 at 16:07

TenderUpdate

01 Apr 2025 at 16:07

Planning

10 Dec 2024 at 16:47

Summary of the contracting process

The procurement process titled "203_25 Technology Enabled Care Products and Services" was initiated by ESPO, a central purchasing body acting within the Public Contracts Regulations 2015 framework. The scope includes health and social work services, with a focus on technology-enabled care products and services such as telecare and telehealth across various administrative regions in the UK. The procurement, classified under CPV code 85000000, has completed the award stage as of 18th November 2025. Key dates included the award publication on 18th November 2025 and contracts signed on 16th October 2025, indicating a procurement method of open procedure, involving an eAuction for subsequent call-off contracts. The tender encompasses various lots, with a planned framework contract period from 1st June 2025 to 31st May 2027, renewable for an additional 24 months.

This tender presents significant opportunities for businesses, particularly those specialising in health and technology services and products. It highlights the demand for service providers that can supply and manage technology-enabled care product solutions, spanning telecare and telehealth services. The procurement process is designed to cater to both large corporations and SMEs, allowing a wide array of business sizes to participate by structuring lots to accommodate different services and delivery mechanisms. Businesses involved in telecommunications, medical equipment, and healthcare services are particularly well-suited to maximise growth through participation in this framework, given the breadth of requirements and the potential for long-term engagements with various UK public bodies.

How relevant is this notice?

Notice Title

203_25 Technology Enabled Care Products and Services

Notice Description

ESPO's Technology Enabled Care Products and Services framework.

Lot Information

Lot 1

This is a Prior Information Notice where the tender documentation is not yet available. However, interest in this opportunity (Expressions of interest) can still be registered (see below on details of how to complete). ESPO is seeking to renew its Technology Enabled Care Products and Services framework. It is anticipated that the new framework will be awarded during Spring 2025. This procurement is intended to create a list of pre-approved providers of technology enabled care products and services including telecare and telehealth services and equipment, monitoring, response services and consultancy. The framework is intended to meet the needs of a fully outsourced provision as well as the purchase of individual pieces of equipment. Pre-market engagement will inform the nature and format of the solution to be procured (including the lot structure which has yet to be finalised). Prior to retendering, ESPO is seeking to engage with the supplier market to help design the new framework to ensure that it best meets the needs of both suppliers and customers across the public sector. Suppliers responding to this opportunity will be invited to participate in the pre-market engagement which will take place between December and January 2024. The duration of the framework agreement is expected to be for 2 years (24 months), with the option to extend for up to a further 2 years (24 months). The total estimated value stated includes the option period. To express an interest: (a) Go to https://www.eastmidstenders.org/; (b) Register (if not already registered on ProContract); (c) Search for tender opportunity '203_25' (via "View Opportunities" from the 'EastMidsTenders' Portal); d) Express an interest.

Lot 1.1 - Technology Enabled Care (Telecare) products and associated services

This lot is for technology enabled care (telecare) products and commoditised associated services. The lot will be structured as a catalogue, which will allow direct award access for customers.

Options: The framework agreement has the option to extend for up to a further 24 months. The total estimated value stated in II.1.7 includes the option period. Note: Individual award values captured per lot are an estimate only for the entire framework, as ESPO offers no guarantees of value that may pass through any lot (but the overall usage across all lots is not expected to exceed the overall framework value as per II.1.7). Framework lot values may therefore be shared with other lots.

Lot 1.2 - Technology Enabled Care (Telecare) services

This lot is for technology enabled care (telecare) services. Services may range from a fully managed outsourced service or individual elements as required. The lot will be accessed by customers via further competition only.

Options: The framework agreement has the option to extend for up to a further 24 months. The total estimated value stated in II.1.7 includes the option period. Note: Individual award values captured per lot are an estimate only for the entire framework, as ESPO offers no guarantees of value that may pass through any lot (but the overall usage across all lots is not expected to exceed the overall framework value as per II.1.7). Framework lot values may therefore be shared with other lots.

Lot 2.1 - Telehealth products and associated services

This lot is for telehealth products and associated services. The lot will be accessed by customers via further competition only.

Options: The framework agreement has the option to extend for up to a further 24 months. The total estimated value stated in II.1.7 includes the option period. Note: Individual award values captured per lot are an estimate only for the entire framework, as ESPO offers no guarantees of value that may pass through any lot (but the overall usage across all lots is not expected to exceed the overall framework value as per II.1.7). Framework lot values may therefore be shared with other lots.

Lot 2.2 - Telehealth services

This lot is for telehealth services. Services may range from a fully managed outsourced service or individual elements as required. The lot will be accessed by customers via further competition only.

Options: The framework agreement has the option to extend for up to a further 24 months. The total estimated value stated in II.1.7 includes the option period. Note: Individual award values captured per lot are an estimate only for the entire framework, as ESPO offers no guarantees of value that may pass through any lot (but the overall usage across all lots is not expected to exceed the overall framework value as per II.1.7). Framework lot values may therefore be shared with other lots.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04c625
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/074917-2025
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
Planning Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large, SME

Common Procurement Vocabulary (CPV)

CPV Divisions

32 - Radio, television, communication, telecommunication and related equipment

33 - Medical equipments, pharmaceuticals and personal care products

48 - Software package and information systems

51 - Installation services (except software)

64 - Postal and telecommunications services

79 - Business services: law, marketing, consulting, recruitment, printing and security

85 - Health and social work services


CPV Codes

32500000 - Telecommunications equipment and supplies

33000000 - Medical equipments, pharmaceuticals and personal care products

48814000 - Medical information systems

51300000 - Installation services of communications equipment

64200000 - Telecommunications services

79711000 - Alarm-monitoring services

85000000 - Health and social work services

Notice Value(s)

Tender Value
£16,000,000 £10M-£100M
Lots Value
£16,000,000 £10M-£100M
Awards Value
Not specified
Contracts Value
£15,200,000 £10M-£100M

Notice Dates

Publication Date
18 Nov 20259 months ago
Submission Deadline
3 Apr 2025Expired
Future Notice Date
21 Feb 2025Expired
Award Date
16 Oct 202510 months ago
Contract Period
1 Jun 2025 - 31 May 2027 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled, Planned
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
ESPO
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LEICESTER
Postcode
LE19 1ES
Postcode Area
Leicester
Country
England

Major Region (ITL 1)
TLF East Midlands (England)
Basic Region (ITL 2)
TLF2 Leicestershire, Rutland and Northamptonshire
Small Region (ITL 3)
TLF22 Leicestershire CC and Rutland
Delivery Location
Not specified

Local Authority
Blaby
Electoral Ward
Enderby
Westminster Constituency
South Leicestershire

Supplier Information

Number of Suppliers
44
Supplier Names

ABILIA LTD

ACCESS UK LTD

ALCOVE LIMITED

ALERTACALL LIMITED

APPELLO SMART LIVING SOLUTIONS LIMITED

BAYWATER HEALTHCARE UK LIMITED

BDS (NORTHERN) LIMITED

BROOMWELL HEALTHWATCH LIMITED

CANARY CARE GLOBAL LIMITED

CAREBUILDER UK LIMITED

CAREIUM UK LIMITED

CHIPTECH INTERNATIONAL LIMITED

CHUBB FIRE AND SECURITY LIMITED

DATABASE FOR BUSINESS LTD

EASTCOTE CONSULTING LLP

ESSENCE SMARTCARE UK LIMITED

EVONDOS OY

FARRPOINT LIMITED

FREQUENCY PRECISION LIMITED

GBR DIGITAL HEALTH SOLUTIONS LTD

ICS OPERATIONS LIMITED (t/a Xyla)

INTEGRATED DIGITAL CCTV SYSTEMS LIMITED (t/a The CCTV Company)

INTELLIGENS CONSULTING LTD

JUST CHECKING LTD

LEGRAND ELECTRIC LIMITED

MEDEQUIP ASSISTIVE TECHNOLOGY LIMITED

OPENVIEW SECURITY SOLUTIONS LIMITED

PA CONSULTING SERVICES LIMITED

PIVOTELL LIMITED

POSSUM LIMITED

PPP TAKING CARE LIMITED

PROGRESS HOUSING ASSOCIATION LIMITED (t/a Progress Housing Group)

RED ALERT TELECARE LIMITED

REDDITCH BOROUGH COUNCIL (NEW Lifeline)

RETHINK PARTNERS LTD

SANCTUARY HOME CARE LIMITED (t/a Sanctuary Supported Living)

SOLCOM LIMITED

SOLEM (t/a ATTENTIVE)

TEC SERVICES ASSOCIATION C.I.C. (TSA)

TELEALARM EUROPE GMBH

TMT FIRST LIMITED

TUNSTALL HEALTHCARE (UK) LIMITED

URBAN FORESIGHT LIMITED

WM5G LIMITED

Open Contracting Data Standard (OCDS)

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