Award

TfW Retail Ticketing Solution (RTS)

TRANSPORT FOR WALES RAIL LIMITED (UTILITY BUYER)

This public procurement record has 4 releases in its history.

AwardUpdate

05 Dec 2025 at 16:52

Award

28 Nov 2025 at 17:04

Tender

11 Jun 2025 at 14:57

Planning

23 May 2025 at 11:26

Summary of the contracting process

The procurement process by Transport for Wales Rail Limited, a utility buyer, involves awarding a contract for a Retail Ticketing Solution. The tender, titled "TfW Retail Ticketing Solution (RTS)" falls under the services category with a focus on IT services, consulting, software development, internet, and support. This opportunity is located within the United Kingdom and adheres to Welsh devolved regulations. The procedure for this procurement was an open method, concluded with an award pending as of 26th November 2025, with the standstill period ending on 19th December 2025. The contract commencement is scheduled for 23rd December 2025, lasting until 22nd December 2028, with an option to extend for three additional periods of 12 months each.

This tender presents substantial growth opportunities for IT services and associated support businesses, particularly small and medium enterprises capable of offering competitive solutions in ticketing systems, including validation and maintenance services. Vix Technology UK Limited, the supplier awarded this tender, exemplifies the competitive advantage that can be achieved with expertise in this sector. Given the renewal options and additional service offerings like MAG Stripe Reader/Writer support and disposal of equipment, companies proficient in these technologies would find the opportunity to expand their market presence and reinforce their operational capabilities beneficial.

How relevant is this notice?

Notice Information

Notice Title

TfW Retail Ticketing Solution (RTS)

Notice Description

Following the recent tender exercise this is to notify the market of the award of a new contract to the Supplier offering the most advantageous tender for the provision of a new Retail Ticketing Solution to TFWRL.

Lot Information

Lot 1

Options: - EMV PAYG Capability - Carry Bags for Storage (If not fixed assets or lockable mobile assets) - Magnetic stripe card read / write machine for ticket sales and exchanges - Basic Price Display Units (PDUs) - Removal / Recycle / Disposal Per Set (incumbent hardware) - Carry Bags and Belts for mobile devices - Carry Bags for Storage (If not fixed assets or lockable mobile assets)

Renewal: Option to extend for up to three (3) periods of twelve(12) months each.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05221d
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/080352-2025
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

30 - Office and computing machinery, equipment and supplies except furniture and software packages

34 - Transport equipment and auxiliary products to transportation

50 - Repair and maintenance services

72 - IT services: consulting, software development, Internet and support


CPV Codes

30123100 - Ticket-validation machines

30144200 - Ticket-issuing machines

34980000 - Transport tickets

50316000 - Maintenance and repair of ticket-issuing machinery

50317000 - Maintenance and repair of ticket-validation machinery

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£7,000,000 £1M-£10M
Lots Value
£7,000,000 £1M-£10M
Awards Value
£6,727,252 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
5 Dec 20254 days ago
Submission Deadline
16 Jul 2025Expired
Future Notice Date
1 Sep 2025Expired
Award Date
26 Nov 20252 weeks ago
Contract Period
23 Dec 2025 - 22 Dec 2028 3-4 years
Recurrence
2030-07-01

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Pending
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
TRANSPORT FOR WALES RAIL LIMITED (UTILITY BUYER)
Additional Buyers

TRANSPORT FOR WALES

Contact Name
Not specified
Contact Email
procurement.help@tfwrail.wales, supplychain@tfw.wales
Contact Phone
Not specified

Buyer Location

Locality
PONTYPRIDD
Postcode
CF37 4TH
Post Town
Cardiff
Country
Wales

Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL5 South East Wales
Small Region (ITL 3)
TLL51 Central Valleys and Bridgend
Delivery Location
TLL Wales

Local Authority
Rhondda Cynon Taf
Electoral Ward
Pontypridd Town
Westminster Constituency
Pontypridd

Supplier Information

Number of Suppliers
1
Supplier Name

VIX TECHNOLOGY

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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