Award

TfW Retail Ticketing Solution (RTS)

TRANSPORT FOR WALES RAIL LIMITED (UTILITY BUYER)

This public procurement record has 5 releases in its history.

AwardUpdate

19 Dec 2025 at 15:10

AwardUpdate

05 Dec 2025 at 16:52

Award

28 Nov 2025 at 17:04

Tender

11 Jun 2025 at 14:57

Planning

23 May 2025 at 11:26

Summary of the contracting process

The procurement process for the "TfW Retail Ticketing Solution (RTS)" organised by Transport for Wales Rail Limited has reached the contract award stage. The award was announced on 19 December 2025, following an open procedure, and the contract value is £8,192,702 with a net amount of £6,727,252. The project involves IT services related to consulting, software development, and support, classified under industry category CPV 72000000. The contract period is scheduled from 6 January 2026 to 5 January 2029, with potential extensions up to 2032. The project is administratively classified under Welsh devolved government regulations, reflecting its geographic relevance to the United Kingdom, specifically Wales.

This tender presents significant business growth opportunities, particularly for SMEs specialised in IT services. The main supplier awarded is Vix Technology UK Limited, indicating favourable conditions for small to medium-sized enterprises due to their successful bid in the final stages. With options for renewal and additional service integration, companies offering innovative ticketing solutions or related technological enhancements are well-positioned to compete in this procurement space. Businesses targeting to supply peripheral systems, like EMV PAYG Integration or customer display units, should consider leveraging these opportunities for future expansions.

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Notice Title

TfW Retail Ticketing Solution (RTS)

Notice Description

Following the recent tender exercise this is to notify the market of the award of a new contract to the Supplier offering the most advantageous tender for the provision of a new Retail Ticketing Solution to TFWRL.

Lot Information

Lot 1

Options: - EMV PAYG Capability - Carry Bags for Storage (If not fixed assets or lockable mobile assets) - Magnetic stripe card read / write machine for ticket sales and exchanges - Basic Price Display Units (PDUs) - Removal / Recycle / Disposal Per Set (incumbent hardware) - Carry Bags and Belts for mobile devices - Carry Bags for Storage (If not fixed assets or lockable mobile assets)

Renewal: Option to extend for up to three (3) periods of twelve(12) months each.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05221d
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/085006-2025
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

30 - Office and computing machinery, equipment and supplies except furniture and software packages

34 - Transport equipment and auxiliary products to transportation

50 - Repair and maintenance services

72 - IT services: consulting, software development, Internet and support


CPV Codes

30123100 - Ticket-validation machines

30144200 - Ticket-issuing machines

34980000 - Transport tickets

50316000 - Maintenance and repair of ticket-issuing machinery

50317000 - Maintenance and repair of ticket-validation machinery

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£7,000,000 £1M-£10M
Lots Value
£7,000,000 £1M-£10M
Awards Value
£6,727,252 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
19 Dec 20252 months ago
Submission Deadline
16 Jul 2025Expired
Future Notice Date
1 Sep 2025Expired
Award Date
26 Nov 20252 months ago
Contract Period
6 Jan 2026 - 5 Jan 2029 3-4 years
Recurrence
2030-07-01

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Pending
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
TRANSPORT FOR WALES RAIL LIMITED (UTILITY BUYER)
Additional Buyers

TRANSPORT FOR WALES

Contact Name
Not specified
Contact Email
procurement.help@tfwrail.wales, supplychain@tfw.wales
Contact Phone
Not specified

Buyer Location

Locality
PONTYPRIDD
Postcode
CF37 4TH
Post Town
Cardiff
Country
Wales

Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL5 South East Wales
Small Region (ITL 3)
TLL51 Central Valleys and Bridgend
Delivery Location
TLL Wales

Local Authority
Rhondda Cynon Taf
Electoral Ward
Pontypridd Town
Westminster Constituency
Pontypridd

Supplier Information

Number of Suppliers
1
Supplier Name

VIX TECHNOLOGY

Open Contracting Data Standard (OCDS)

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