Award

Ask AI about this notice

Summarise, research or assess it with AI

View Markdown

Share this notice

Send this contract to a colleague

Retail Ticketing Solution (RTS)

Transport for Wales Rail Limited (Utility Buyer)

This public procurement record has 6 releases in its history.

Award

30 Mar 2026 at 09:28

UK7 - Contract Details Notice
AwardUpdate

19 Dec 2025 at 15:10

UK6 - Contract Award Notice
AwardUpdate

05 Dec 2025 at 16:52

UK6 - Contract Award Notice
Award

28 Nov 2025 at 17:04

UK6 - Contract Award Notice
Tender

11 Jun 2025 at 15:57

UK4 - Tender Notice
Planning

23 May 2025 at 12:26

UK1 - Pipeline Notice
Summary of the contracting process

The procurement process for the Retail Ticketing Solution (RTS) by Transport for Wales Rail Limited has reached the 'Award' stage, with the contract details being finalised and published on 30th March 2026. The buying organisation, Transport for Wales Rail Limited, operates under Welsh devolved regulations and is classified as a public authority within sub-central government. The procurement is conducted using an open procedure and covers miscellaneous transport equipment and point-of-sale software, classified under CPV codes 34900000 and 48110000, respectively. The awarded contract, valued at over £6.8 million, includes options for additional goods and services, with a potential maximum extension until March 2032. The contracted supplier, Vix Technology UK Limited, is a UK-based SME located in Epsom, Surrey.

This tender presents significant opportunities for businesses, particularly those specialised in transport equipment and IT services related to ticketing solutions. SMEs with experience in ticketing software and transport equipment can leverage this contract to enhance their portfolio and expand their footprint within the utilities sector. Businesses with capabilities to support vending machines, maintenance, integration, and customer display services would be well-suited to compete in future procurement opportunities, especially given the renewal options that allow for service extensions. The contractual framework also emphasises ongoing service metrics, such as device uptime and support services, highlighting the need for consistent high-quality operational capabilities.

How relevant is this notice?

Notice Information

Notice Title

Retail Ticketing Solution (RTS)

Notice Description

Contract details notice for the award of the new Retail Ticketing Solution (RTS).

Lot Information

Lot 1

Options: - EMV PAYG Capability - Carry Bags for Storage (If not fixed assets or lockable mobile assets) - Magnetic stripe card read / write machine for ticket sales and exchanges - Basic Price Display Units (PDUs) - Removal / Recycle / Disposal Per Set (incumbent hardware) - Carry Bags and Belts for mobile devices - Carry Bags for Storage (If not fixed assets or lockable mobile assets)

Renewal: Option to extend for up to three (3) periods of twelve(12) months each.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05221d
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/028871-2026
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

30 - Office and computing machinery, equipment and supplies except furniture and software packages

34 - Transport equipment and auxiliary products to transportation

48 - Software package and information systems

50 - Repair and maintenance services

72 - IT services: consulting, software development, Internet and support

CPV Codes

30123100 - Ticket-validation machines

30144200 - Ticket-issuing machines

34900000 - Miscellaneous transport equipment and spare parts

34980000 - Transport tickets

48110000 - Point of sale (POS) software package

50316000 - Maintenance and repair of ticket-issuing machinery

50317000 - Maintenance and repair of ticket-validation machinery

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£7,000,000 £1M-£10M
Lots Value
£7,000,000 £1M-£10M
Awards Value
£6,727,252 £1M-£10M
Contracts Value
£6,827,251 £1M-£10M

Notice Dates

Publication Date
30 Mar 20265 months ago
Submission Deadline
16 Jul 2025Expired
Future Notice Date
1 Sep 2025Expired
Award Date
26 Nov 20259 months ago
Contract Period
11 Mar 2026 - 1 Mar 2029 2-3 years
Recurrence
2030-07-01

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Transport for Wales Rail Limited (Utility Buyer)
Additional Buyers

Transport for Wales

Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
PONTYPRIDD
Postcode
CF37 4TH
Postcode Area
Cardiff
Country
Wales
Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL5 South East Wales
Small Region (ITL 3)
TLL51 Central Valleys and Bridgend
Delivery Location
Not specified
Local Authority
Rhondda Cynon Taf
Electoral Ward
Pontypridd Town
Westminster Constituency
Pontypridd

Supplier Information

Number of Suppliers
1
Supplier Name

Vix Technology UK Limited

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

Loading OCDS record...