Planning

London Cable Car Customer Enhancements - Design and build

TRANSPORT FOR LONDON

This public procurement record has 2 releases in its history.

Planning

17 May 2026 at 18:47

UK1 - Pipeline Notice
Planning

23 Mar 2026 at 16:01

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

Transport for London (TfL) is planning a procurement process for the "London Cable Car Customer Enhancements - Design and build" project, aimed at enhancing the customer experience of the London Cable Car. The procurement, which falls under the services category, is located in London, UK, and is in the planning stage as of 17 May 2026. Key deadlines include the future notice date on 2 November 2026, with the contract period expected to start on 14 December 2026 and run until 13 December 2027. This initiative is managed by TfL from their office at 5 Endeavour Square, London, with Hannah Hinchliffe as the contact point. The project intends to procure specialist attraction-based design and build services, targeting a leisure-focused upgrade to extend visitor engagement and revenue.

This procurement presents significant opportunities for businesses in architectural, construction, engineering, and related services industries. Firms specialising in design and build services, particularly those with experience in creating immersive, experience-led environments, are well-suited to compete in this tender. The focus on enhancing a well-known London attraction offers businesses a chance to establish or strengthen their portfolio in the city's leisure market. SMEs are particularly encouraged to participate, as the procurement process explicitly indicates suitability for small and medium enterprises. With early engagement already in progress, businesses have the opportunity to influence the procurement strategy by participating in market engagement activities.

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Notice Information

Notice Title

London Cable Car Customer Enhancements - Design and build

Notice Description

Procurement of a specialist attraction-based design and build supplier for the London Cable Car Customer Enhancements project.

Planning Information

TfL are undertaking early market engagement to gather feedback that will inform the development of the procurement strategy for the proposed London Cable Car Customer Enhancements project. The scope of this engagement includes exploring market capability, preferred delivery approaches and any associated risks or opportunities through a Market Sounding Questionnaire (MSQ). The MSQ is available upon request. Interested parties are invited to complete the questionnaire; to request a copy, please email hannahhinchliffe@tfl.gov.uk. Completed responses must be submitted by 16:00 on Wednesday 8 April. At this stage, no in‑person or virtual events are planned. However, TfL may choose to hold follow‑up discussions with selected suppliers after reviewing the questionnaire responses. Participation in this engagement is voluntary and does not form part of any formal procurement process.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0671c4
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/045165-2026
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK1 - Pipeline Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

71 - Architectural, construction, engineering and inspection services

CPV Codes

71000000 - Architectural, construction, engineering and inspection services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
17 May 20262 weeks ago
Submission Deadline
Not specified
Future Notice Date
2 Nov 20266 months to go
Award Date
Not specified
Contract Period
14 Dec 2026 - 13 Dec 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Planned
Lots Status
Planned
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
TRANSPORT FOR LONDON
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
E20 1JN
Post Town
East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI41 Hackney and Newham
Delivery Location
Not specified
Local Authority
Newham
Electoral Ward
Stratford Olympic Park
Westminster Constituency
Stratford and Bow

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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