Planning

London Cable Car Customer Enhancements

TRANSPORT FOR LONDON

This public procurement record has 1 release in its history.

Planning

23 Mar 2026 at 16:01

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

Transport for London (TfL) is initiating the planning stage for enhancing the London Cable Car as part of a leisure-focused development project in London. Currently, TfL is engaging in early market research, soliciting input from potential suppliers via a Market Sounding Questionnaire (MSQ) to inform the procurement strategy. Interested parties must submit their responses by 16:00 on 8 April 2026. The project is located between the Royal Docks and Greenwich Peninsula, and the initiative aims to improve the visitor experience and optimise revenue. This procurement is classified under services, including elements such as engineering and construction for leisure and commercial buildings.

This tender presents significant opportunities for businesses in construction, architectural design, engineering, and tourism services, particularly those offering innovative leisure and visitor experience solutions. Companies with expertise in immersive environment design, building installation, and maintenance services are encouraged to engage, as the project includes potential transformations at the South Terminal to create a more experience-led setting. The project aims to enhance the tourist destination appeal, making it well-suited for businesses focused on recreational and cultural services, retail trade, and tour operator services. Collaborating with TfL in this venture can facilitate business growth through expanded service offerings and increased visibility in the London leisure market.

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Notice Information

Notice Title

London Cable Car Customer Enhancements

Notice Description

Transport for London (TfL) are exploring plans to enhance the London Cable Car, which connects the Royal Docks and Greenwich Peninsula. Following recent strategic work confirming its role as a predominantly leisure-focused destination, TfL intends to refresh the visitor proposition to enhance the customer experience, extend visit duration, increase revenue and strengthen the Cable Car's position in the London leisure market. TfL are considering procuring a delivery partner (or partners) to provide concept design, detailed design and build services for a programme of enhancements. These include improvements to the overall customer journey and a potential transformation of the South Terminal into a more immersive, experience-led environment.

Planning Information

TfL are undertaking early market engagement to gather feedback that will inform the development of the procurement strategy for the proposed London Cable Car Customer Enhancements project. The scope of this engagement includes exploring market capability, preferred delivery approaches and any associated risks or opportunities through a Market Sounding Questionnaire (MSQ). The MSQ is available upon request. Interested parties are invited to complete the questionnaire; to request a copy, please email hannahhinchliffe@tfl.gov.uk. Completed responses must be submitted by 16:00 on Wednesday 8 April. At this stage, no in‑person or virtual events are planned. However, TfL may choose to hold follow‑up discussions with selected suppliers after reviewing the questionnaire responses. Participation in this engagement is voluntary and does not form part of any formal procurement process.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0671c4
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/026418-2026
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

45 - Construction work

50 - Repair and maintenance services

55 - Hotel, restaurant and retail trade services

63 - Supporting and auxiliary transport services; travel agencies services

71 - Architectural, construction, engineering and inspection services

92 - Recreational, cultural and sporting services

CPV Codes

45212000 - Construction work for buildings relating to leisure, sports, culture, lodging and restaurants

45213100 - Construction work for commercial buildings

45220000 - Engineering works and construction works

45300000 - Building installation work

50700000 - Repair and maintenance services of building installations

55900000 - Retail trade services

63500000 - Travel agency, tour operator and tourist assistance services

71200000 - Architectural and related services

71300000 - Engineering services

71500000 - Construction-related services

92000000 - Recreational, cultural and sporting services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
23 Mar 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
8 Apr 20264 days to go
Award Date
Not specified
Contract Period
30 Jun 2026 - 1 Jul 2027 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Planning
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
TRANSPORT FOR LONDON
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
E20 1JN
Post Town
East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI41 Hackney and Newham
Delivery Location
Not specified
Local Authority
Newham
Electoral Ward
Stratford Olympic Park
Westminster Constituency
Stratford and Bow

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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