Notice Information
Notice Title
Assistive Technologies (Warden Call and Other Solutions)- Market Engagement
Notice Description
** Please register on ProContract for full details of the project.** Orbit is undertaking a strategic review of its Warden Call program and operating model to identify opportunities for long-term partnerships that deliver enhanced value, innovation, efficiency, and customer outcomes. Orbit have a total of 69 schemes currently using a variety of warden call systems across the Midlands and South and East. regions. Out of the 69, 45 systems are grouped analogue systems which will require upgrading. The remaining 24 schemes have within the last 5 years been upgraded to a digital system and although they will not require any immediate upgrade work. The scope of the programme is to be confirmed through market engagement but may include the following: * 24/7 Emergency Alarm Service for customers within their homes * 24/7 - Fire Alarm monitoring including customer properties and communal fire system * 24/7 - Door Entry System Orbit plans to run a procurement exercise in 2026/27 in accordance with the Procurement Act 2023. This will lead to the appointment of partners to deliver assistive technologies to Orbit's homes in the Midlands, South and East of England. The planned start date for the new contracts is 1st April 2027. Orbit will conduct a Competitive Flexible Procurement in accordance with the Procurement Act 2023 to appoint contractors, and this is currently programmed to commence in Q3 2026, with the contracts being awarded by December 2026. All notices will be published via the UK Government's Find a Tender Service in accordance with public procurement procedures. Orbit offer thanks to interested parties who are able to commit the time and resource to this engagement. Objectives In preparation of the procurement Orbit is carrying out this engagement with the aim of holding discussions with providers to support the development of their future strategy with regard to Assistive Technologies (Warden Call and Other Solutions). Orbit's objectives with regard to Assistive Technologies (Warden Call and Other Solutions) are, provisionally, to: * Customer at the Heart - Customers influencing the design of services, tender evaluation, and contract performance oversight. * Lasting Legacy - Social value embedded as a core component of the model, ensuring long-term benefits for our Customers and Neighbourhoods. * Specification Improvements - Ensure the contracts support standardising specifications in line with the Development directorate to ensure improved value for money, and consistency in repairs and maintenance in the future. Format & Timing of the Engagement Orbit have considered the market's resources, the time and cost of engagement and the prevention of barriers to participation. Orbit have decided that the format of the engagement will be: 1. An expression of interest and provision of information by contractors who wish to participate via the portal- please ensure you complete the questionnaire and via the messaging function upload your response. 2. Individual one to one meetings with participants, held over MS Teams calls, the agenda of which will be the points shown below 'Section 2: Subject Matter'. Orbit will allow sufficient time for participants to prepare for and participate in the engagement. An outline timeline for this Market Engagement process is detailed below: Deadline for Submissions of Interest On or before 25th June 2026 12.00 via the portal Discussion Session Dates from: W/C 29th June to W/C 6th July 2026 Please register on ProContract for further details of the project
Planning Information
Interested parties are requested to complete the following documents and upload via the messaging function: • Assistive Technologies Pre-Market Engagement Questionnaire (excel file) Orbit is interested in holding discussions with relevant interested parties who are able to demonstrate through the information provided that they are suitably qualified and experienced to deliver works of a similar scope, size and scale. In identifying organisations to be invited to participate, preference will be given to organisations that are able to manufacture as well as install their own assistive technology solutions. Following completion of the pre-market engagement questionnaire, Orbit intends to invite up to eight (8) interested parties to one-to-one sessions. A further case study will then be issued. Organisations not invited to the sessions may still complete the case study to support development of the tender. Orbit reserve the right to invite more participants to take part in the discussion sessions should resources permit. Sessions will be held in person on the dates set out above, or remotely via Teams and will last a maximum of 60 minutes. A maximum of three (3) representatives from the supplier will be permitted to join the session. Please respond to this notice at: https://procontract.due-north.com/Advert?advertId=a82eeac8-ae59-f111-813c-005056b64545&fromProjectDashboard=True or if you are new to procontract use link below: https://procontract.due-north.com/Login (https://procontract.due-north.com/Login)
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-06a5a7
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/049493-2026
- Current Stage
- Planning
- All Stages
- Planning
Procurement Classification
- Notice Type
- UK2 - Preliminary Market Engagement Notice
- Procurement Type
- Standard
- Procurement Category
- Works
- Procurement Method
- Not Specified
- Procurement Method Details
- Not specified
- Tender Suitability
- SME, VCSE
- Awardee Scale
- Not specified
Common Procurement Vocabulary (CPV)
- CPV Divisions
32 - Radio, television, communication, telecommunication and related equipment
33 - Medical equipments, pharmaceuticals and personal care products
35 - Security, fire-fighting, police and defence equipment
45 - Construction work
50 - Repair and maintenance services
-
- CPV Codes
32571000 - Communications infrastructure
33196000 - Medical aids
33197000 - Medical computer equipment
35121700 - Alarm systems
45314000 - Installation of telecommunications equipment
50312600 - Maintenance and repair of information technology equipment
Notice Value(s)
- Tender Value
- Not specified
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 27 May 20261 weeks ago
- Submission Deadline
- Not specified
- Future Notice Date
- 25 Jun 20263 weeks to go
- Award Date
- Not specified
- Contract Period
- 31 Mar 2027 - 1 Apr 2030 3-4 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Planning
- Lots Status
- Planning
- Awards Status
- Not Specified
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- ORBIT GROUP LIMITED
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- COVENTRY
- Postcode
- CV3 2SU
- Post Town
- Coventry
- Country
- England
-
- Major Region (ITL 1)
- TLG West Midlands (England)
- Basic Region (ITL 2)
- TLG3 West Midlands
- Small Region (ITL 3)
- TLG33 Coventry
- Delivery Location
- Not specified
-
- Local Authority
- Coventry
- Electoral Ward
- Wyken
- Westminster Constituency
- Coventry East
Further Information
Notice Documents
-
https://www.find-tender.service.gov.uk/Notice/049493-2026
27th May 2026 - Preliminary market engagement notice on Find a Tender
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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