Planning

Assistive Technologies (Warden Call and Other Solutions)- Market Engagement

ORBIT GROUP LIMITED

This public procurement record has 1 release in its history.

Planning

27 May 2026 at 10:22

Summary of the contracting process

ORBIT GROUP LIMITED, a sub-central government public authority based in Coventry, United Kingdom, is currently in the planning stage of a procurement process titled "Assistive Technologies (Warden Call and Other Solutions)- Market Engagement". This procurement initiative is focused on the industry category of communications infrastructure and medical aids, specifically targeting assistive technologies like warden call systems across their schemes in the Midlands, South and East of England. The engagement is scheduled to close its submissions of interest by 25th June 2026, with discussion sessions starting the week commencing 29th June 2026. The procurement process is set to officially commence in the third quarter of 2026, with contract awards anticipated by December 2026, and the contracts expected to start from 1st April 2027. This project is undertaken as part of the preparation for the execution of the Procurement Act 2023 following a Competitive Flexible Procurement method.

This procurement presents significant opportunities for businesses involved in the manufacturing and installation of assistive technologies. Companies that can offer 24/7 emergency alarm services, fire alarm monitoring, and door entry systems, while ensuring future scalability and integration with existing digital systems, could find this bidding process particularly advantageous. Suitable candidates include SMEs and VCSEs that can demonstrate innovation alongside a strong track record in delivering similar services. The engagement will allow interested businesses to shape Orbit's approach to these technologies, influencing the final strategic direction and specification standards, thus offering long-term growth prospects as a partnering enterprise with ORBIT GROUP.

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Notice Title

Assistive Technologies (Warden Call and Other Solutions)- Market Engagement

Notice Description

** Please register on ProContract for full details of the project.** Orbit is undertaking a strategic review of its Warden Call program and operating model to identify opportunities for long-term partnerships that deliver enhanced value, innovation, efficiency, and customer outcomes. Orbit have a total of 69 schemes currently using a variety of warden call systems across the Midlands and South and East. regions. Out of the 69, 45 systems are grouped analogue systems which will require upgrading. The remaining 24 schemes have within the last 5 years been upgraded to a digital system and although they will not require any immediate upgrade work. The scope of the programme is to be confirmed through market engagement but may include the following: * 24/7 Emergency Alarm Service for customers within their homes * 24/7 - Fire Alarm monitoring including customer properties and communal fire system * 24/7 - Door Entry System Orbit plans to run a procurement exercise in 2026/27 in accordance with the Procurement Act 2023. This will lead to the appointment of partners to deliver assistive technologies to Orbit's homes in the Midlands, South and East of England. The planned start date for the new contracts is 1st April 2027. Orbit will conduct a Competitive Flexible Procurement in accordance with the Procurement Act 2023 to appoint contractors, and this is currently programmed to commence in Q3 2026, with the contracts being awarded by December 2026. All notices will be published via the UK Government's Find a Tender Service in accordance with public procurement procedures. Orbit offer thanks to interested parties who are able to commit the time and resource to this engagement. Objectives In preparation of the procurement Orbit is carrying out this engagement with the aim of holding discussions with providers to support the development of their future strategy with regard to Assistive Technologies (Warden Call and Other Solutions). Orbit's objectives with regard to Assistive Technologies (Warden Call and Other Solutions) are, provisionally, to: * Customer at the Heart - Customers influencing the design of services, tender evaluation, and contract performance oversight. * Lasting Legacy - Social value embedded as a core component of the model, ensuring long-term benefits for our Customers and Neighbourhoods. * Specification Improvements - Ensure the contracts support standardising specifications in line with the Development directorate to ensure improved value for money, and consistency in repairs and maintenance in the future. Format & Timing of the Engagement Orbit have considered the market's resources, the time and cost of engagement and the prevention of barriers to participation. Orbit have decided that the format of the engagement will be: 1. An expression of interest and provision of information by contractors who wish to participate via the portal- please ensure you complete the questionnaire and via the messaging function upload your response. 2. Individual one to one meetings with participants, held over MS Teams calls, the agenda of which will be the points shown below 'Section 2: Subject Matter'. Orbit will allow sufficient time for participants to prepare for and participate in the engagement. An outline timeline for this Market Engagement process is detailed below: Deadline for Submissions of Interest On or before 25th June 2026 12.00 via the portal Discussion Session Dates from: W/C 29th June to W/C 6th July 2026 Please register on ProContract for further details of the project

Planning Information

Interested parties are requested to complete the following documents and upload via the messaging function: • Assistive Technologies Pre-Market Engagement Questionnaire (excel file) Orbit is interested in holding discussions with relevant interested parties who are able to demonstrate through the information provided that they are suitably qualified and experienced to deliver works of a similar scope, size and scale. In identifying organisations to be invited to participate, preference will be given to organisations that are able to manufacture as well as install their own assistive technology solutions. Following completion of the pre-market engagement questionnaire, Orbit intends to invite up to eight (8) interested parties to one-to-one sessions. A further case study will then be issued. Organisations not invited to the sessions may still complete the case study to support development of the tender. Orbit reserve the right to invite more participants to take part in the discussion sessions should resources permit. Sessions will be held in person on the dates set out above, or remotely via Teams and will last a maximum of 60 minutes. A maximum of three (3) representatives from the supplier will be permitted to join the session. Please respond to this notice at: https://procontract.due-north.com/Advert?advertId=a82eeac8-ae59-f111-813c-005056b64545&fromProjectDashboard=True or if you are new to procontract use link below: https://procontract.due-north.com/Login (https://procontract.due-north.com/Login)

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06a5a7
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/049493-2026
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Standard
Procurement Category
Works
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

32 - Radio, television, communication, telecommunication and related equipment

33 - Medical equipments, pharmaceuticals and personal care products

35 - Security, fire-fighting, police and defence equipment

45 - Construction work

50 - Repair and maintenance services


CPV Codes

32571000 - Communications infrastructure

33196000 - Medical aids

33197000 - Medical computer equipment

35121700 - Alarm systems

45314000 - Installation of telecommunications equipment

50312600 - Maintenance and repair of information technology equipment

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
27 May 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
25 Jun 20263 weeks to go
Award Date
Not specified
Contract Period
31 Mar 2027 - 1 Apr 2030 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Planning
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
ORBIT GROUP LIMITED
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
COVENTRY
Postcode
CV3 2SU
Post Town
Coventry
Country
England

Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG33 Coventry
Delivery Location
Not specified

Local Authority
Coventry
Electoral Ward
Wyken
Westminster Constituency
Coventry East

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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