This public procurement record has 1 release in its history.

Tender

28 Jul 2026 at 14:44

Summary of the contracting process

Dwr Cymru Cyfyngedig is seeking bids for the "DCWW1860 - Reseller IT and Software Framework," targeting the services industry category within the United Kingdom, specifically in the region of Wales (UKL). The procurement process is currently in the tender stage, with significant dates outlined: enquiry period ends on 17th August 2026, tender period concludes on 24th August 2026, and the awarding period ends on 7th September 2026. The framework is structured under a Competitive Flexible Procedure, aiming for a four-year initial contract period with potential extensions up to a total of eight years. This tender covers categories like computer equipment and supplies, software packages, IT and consultation services, with delivery scheduled to start on 14th December 2026.

This tender presents substantial opportunities for business growth, particularly for small and medium enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs). The framework is divided into three Lots, allowing bidders to apply for individual or multiple Lots. Businesses specialising in hardware and software solutions, IT services, telecommunications, and associated technical support will find this tender particularly fitting, as it seeks to address a wide array of associated services such as installation, configuration, and maintenance. Moreover, with an estimated potential contract value of up to £48 million, it offers a considerable opportunity for technology providers to expand their market presence and forge long-term partnerships with Dwr Cymru Cyfyngedig.

How relevant is this notice?

Notice Title

DCWW1860 - Reseller IT and Software Framework

Notice Description

The requirements for each the Lots are summarised below and more detailed scope is provided in the Scope of Services document. Bidders may bid for one Lot, any combination of two Lots or all Lots. Lot 1 - Hardware and Associated Services: For requirements involving hardware and related services only. Lot 2 - Software and Associated Services: For requirements involving software and related services only. Lot 3 - Integrated Hardware, Software and Associated Services: For future requirements involving hardware and software being procured together as an integrated solution.

Lot Information

Hardware and Associated Services

Core scope -Desktop hardware, including personal computing and client access products. -Desktops, laptops, ultra-books, notebooks and netbooks. -Tablets, mobile phones, mobile internet devices, ATEX mobile phones and tablets. -Rugged laptops and personal computing devices for field operatives. -Thin client terminals and other end-user devices. -Peripheral equipment, including printers, monitors, projectors, docking stations, keyboards, mice and headsets. -Scanners, multi-functional printers, spares, accessories and consumables. -Infrastructure hardware equipment, including servers, storage and backup devices. -Networking products, routers, switches, wireless equipment, firewalls and security devices. -Cables, IP telephony and associated infrastructure equipment. -Associated bundled software, firmware, device management tools, networking software and related licences required to operate, support or manage the hardware. Associated services -Product selection and availability support. -Configuration, imaging, asset tagging and device enrolment. -Installation, deployment, integration and maintenance. -Technical support, warranty management, break-fix, repair and replacement services. -Delivery services, logistics and stockholding. -Warehousing, call-off stock and consignment stock. -Direct-to-user delivery, delivery management and packaging management. -Reverse logistics, including returns, faulty goods, recycling and disposal. -Refresh planning, asset management and utilisation reporting. -Secure disposal, data wiping, refurbishment, reuse, recycling and IT asset recovery. -eCatalogues, eMarketplace, punch-out catalogues, portals or other self-service ordering solutions. Future, optional or value-added scope -Audio Visual equipment. -Digital Meeting Room Technology. -Managed Device Lifecycle Services. -Leasing or other consumption-based or service-based models. -Product roadmaps, lifecycle management and end-of-life management. -Delivery tracking and improved delivery visibility. -Other future hardware delivery models.

Renewal: An initial service period of four (4) years, with an option to extend for a further four (4) years at one (1) year intervals at the sole discretion of DCC.

Software and Associated Services

Core scope -Commercial off-the-shelf software. -Open-source software. -Software licences, subscriptions, renewals and associated software. -Software support and maintenance. -Productivity software. -Security software. -IT management software. -Networking software. -Database, analytics, business intelligence and other enterprise software. -Software delivered through on-premise, cloud, Software as a Service, Infrastructure as a Service, Platform as a Service or other subscription and consumption-based models. -End-of-life or end-of-support advice. -Renewal options and commercial optimisation. Associated services -Implementation services. -Software roadmaps. -Configuration, integration and deployment services. -Technical support. -Licence optimisation and renewal management. -Compliance advice and audit support. -Use-rights verification. -Guidance on licensing models. -Account management and reporting. -Training and customer documentation. -Service levels, KPIs and security support associated with the supply and management of software and related services. -Software portals, eCatalogues, eMarketplace or equivalent ordering solutions. Future, optional or value-added scope -Vendor-specific support. -Advice on licensing options. -Software Asset Management, including licence inventory, entitlement management, usage monitoring and reporting -Terms and conditions support. -Early life support.

Renewal: An initial service period of four (4) years, with an option to extend for a further four (4) years at one (1) year intervals at the sole discretion of DCC.

Integrated Hardware, Software and Associated Services

Core scope -Hardware and associated services described under Lot 1, where relevant to the combined requirement. -Software and associated services described under Lot 2, where relevant to the combined requirement. -Combined hardware and software requirements. -Networking supply, including hardware and software support. -Digital Meeting Room Technology, where both hardware and software elements are required. Associated services -Associated services described under Lot 1 and Lot 2, where relevant to the combined requirement. -Product sourcing and quotation support for combined hardware and software requirements. -Configuration, licensing, installation and deployment where required as part of an integrated solution. -Coordination across relevant vendors, publishers, manufacturers and distributors. -Service management and reporting for the combined requirement. Future, optional or value-added scope -Desktop as a Service. -Managed Device Lifecycle Services. -Bundled hardware, software and support models. -Integrated commercial and value-for-money advice. -Future roadmap considerations.

Renewal: An initial service period of four (4) years, with an option to extend for a further four (4) years at one (1) year intervals at the sole discretion of DCC.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06d594
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/071347-2026
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Competitive flexible procedure
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

30 - Office and computing machinery, equipment and supplies except furniture and software packages

32 - Radio, television, communication, telecommunication and related equipment

48 - Software package and information systems

50 - Repair and maintenance services

51 - Installation services (except software)

72 - IT services: consulting, software development, Internet and support


CPV Codes

30200000 - Computer equipment and supplies

32232000 - Video-conferencing equipment

32250000 - Mobile telephones

32320000 - Television and audio-visual equipment

32420000 - Network equipment

32500000 - Telecommunications equipment and supplies

48000000 - Software package and information systems

48820000 - Servers

50300000 - Repair, maintenance and associated services related to personal computers, office equipment, telecommunications and audio-visual equipment

51600000 - Installation services of computers and office equipment

72000000 - IT services: consulting, software development, Internet and support

72253000 - Helpdesk and support services

72260000 - Software-related services

72268000 - Software supply services

72611000 - Technical computer support services

Notice Value(s)

Tender Value
£40,000,000 £10M-£100M
Lots Value
£40,000,000 £10M-£100M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
28 Jul 20261 weeks ago
Submission Deadline
24 Aug 20263 weeks to go
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
14 Dec 2026 - 13 Dec 2030 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
DWR CYMRU CYFYNGEDIG
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
CARDIFF
Postcode
CF3 0LT
Post Town
Cardiff
Country
Wales

Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL5 South East Wales
Small Region (ITL 3)
TLL52 Cardiff and Vale of Glamorgan
Delivery Location
TLL Wales

Local Authority
Cardiff
Electoral Ward
Trowbridge
Westminster Constituency
Cardiff East

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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                "title": "Hardware and Associated Services",
                "description": "Core scope -Desktop hardware, including personal computing and client access products. -Desktops, laptops, ultra-books, notebooks and netbooks. -Tablets, mobile phones, mobile internet devices, ATEX mobile phones and tablets. -Rugged laptops and personal computing devices for field operatives. -Thin client terminals and other end-user devices. -Peripheral equipment, including printers, monitors, projectors, docking stations, keyboards, mice and headsets. -Scanners, multi-functional printers, spares, accessories and consumables. -Infrastructure hardware equipment, including servers, storage and backup devices. -Networking products, routers, switches, wireless equipment, firewalls and security devices. -Cables, IP telephony and associated infrastructure equipment. -Associated bundled software, firmware, device management tools, networking software and related licences required to operate, support or manage the hardware. Associated services -Product selection and availability support. -Configuration, imaging, asset tagging and device enrolment. -Installation, deployment, integration and maintenance. -Technical support, warranty management, break-fix, repair and replacement services. -Delivery services, logistics and stockholding. -Warehousing, call-off stock and consignment stock. -Direct-to-user delivery, delivery management and packaging management. -Reverse logistics, including returns, faulty goods, recycling and disposal. -Refresh planning, asset management and utilisation reporting. -Secure disposal, data wiping, refurbishment, reuse, recycling and IT asset recovery. -eCatalogues, eMarketplace, punch-out catalogues, portals or other self-service ordering solutions. Future, optional or value-added scope -Audio Visual equipment. -Digital Meeting Room Technology. -Managed Device Lifecycle Services. -Leasing or other consumption-based or service-based models. -Product roadmaps, lifecycle management and end-of-life management. -Delivery tracking and improved delivery visibility. -Other future hardware delivery models.",
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                    "weightingDescription": "Introduction Submissions will be analysed and assessed following the closing date. DCC shall invite a shortlist of up to six (6) Bidders for each of Lot to receive the formal ITT, provided that they have met the applicable minimum requirements. The submission will be assessed using a combination of pass/fail criteria and the scoring system detailed within this Stage 1 - Conditions of Participation. Bidders failing to meet any pass/fail criteria will be excluded from further participation in the process. The Conditions of Participation Assessment will be undertaken in three stages, a Completeness and Compliance Stage, followed by a Financial, Health and Safety (for physical installation activities) and Insurance Assessment and a Technical Assessment as described below. All Lots will be evaluated and treated separately. Conditions of Participation Assessment One - Completeness and Compliance An assessment will be carried out in order to identify any Bidder who has failed to comply with the requirements of 1.4 and 1.5 above or has failed to satisfy any mandatory compliance or pass/fail requirements forming part of the PSQ response on the DCC Esourcing Portal. Bidders failing to comply with these provisions shall be excluded from the process and no further evaluation of their submission will take place. Bidders will be assessed to determine that there are no irreconcilable conflicts of interest. Bidders who are deemed to have irreconcilable conflicts of interest shall be excluded from the process and no further evaluation of their submission will take place. DCC's decision as to whether or not a conflict of interest is irreconcilable shall be final. Where there is any indication that a conflict of interest exists or may arise at any time during this procurement process then it shall be the responsibility of the Bidder to inform DCC detailing the conflict in writing as an attachment to the PSQ response. DCC will be the final arbiter on cases of potential conflicts of interest. Failure to notify DCC if any potential conflict of interest will result in the Bidder being excluded from the process and/or invalidate any verbal or written agreement. The Bidders submission shall be reviewed to confirm that the Bidder has complied with information requirements, responded to all questions and signed the documents and declarations set out in the Participation Stage. Bidders who are found not to have provided a complete and compliant response may be rejected and will not progress to the next stage of the Participation Stage evaluation process. Bidders should note that, if shortlisted to participate in the ITT stage, they may be required to register on Risk Ledger, DCC's third-party risk management system, and complete DCC's information security questionnaire within the stated ITT timetable. At COP stage, Bidders are only required to confirm their willingness to complete this process if shortlisted and to provide a suitable contact for registration. Depending on the cyber risk assessment of the proposed solution, suppliers will be required to attest an appropriate level of cyber security maturity. Conditions of Participation Assessment Two - Finance, Health & Safety and Insurance Assessment Where a Bidder has submitted a complete and compliant response as confirmed in the Conditions of Participation Assessment One, DCC will undertake an assessment of Financial, Health and Safety and Insurance responses, which will be assessed upon pass/fail criteria. Conditions of Participation Assessment Three - Technical Assessment For the avoidance of doubt, only Bidders that have successfully passed the Conditions of Participation Assessment One and Conditions of Participation Assessment Two process will be selected for Conditions of Participation Assessment Three - Technical Assessment. This will be reflected in the information provided within the notification sent to unsuccessful Bidders. Conditions of Participation Assessment Three will be evaluated in accordance with the Technical assessment criteria provided in the Technical Response Guidance document and conducted using the Bidder's Technical Response submitted through The DCC Esourcing Portal. Questions within each area have been weighted and some questions may require minimum thresholds to be met. Bidders who fail to achieve at least 60% of the available Technical Assessment score for the relevant Lot shall be deemed to have failed the Technical Assessment for that Lot and shall not proceed to shortlisting for that Lot. Bidder Shortlisting Bidders who have met the requirements of 2.2 and 2.3 above shall be ranked in accordance with their Technical Assessment scores. The highest-ranked Bidders shall be selected to proceed to ITT Stage, up to a maximum of six (6) Bidders for each of Lot, subject to 2.5.2 below. In the event a Bidder achieves a total score within 2% of the lowest scoring successful Bidder in the rel",
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                },
                "awardCriteria": {
                    "weightingDescription": "Introduction Submissions will be analysed and assessed following the closing date. DCC shall invite a shortlist of up to six (6) Bidders for each of Lot to receive the formal ITT, provided that they have met the applicable minimum requirements. The submission will be assessed using a combination of pass/fail criteria and the scoring system detailed within this Stage 1 - Conditions of Participation. Bidders failing to meet any pass/fail criteria will be excluded from further participation in the process. The Conditions of Participation Assessment will be undertaken in three stages, a Completeness and Compliance Stage, followed by a Financial, Health and Safety (for physical installation activities) and Insurance Assessment and a Technical Assessment as described below. All Lots will be evaluated and treated separately. Conditions of Participation Assessment One - Completeness and Compliance An assessment will be carried out in order to identify any Bidder who has failed to comply with the requirements of 1.4 and 1.5 above or has failed to satisfy any mandatory compliance or pass/fail requirements forming part of the PSQ response on the DCC Esourcing Portal. Bidders failing to comply with these provisions shall be excluded from the process and no further evaluation of their submission will take place. Bidders will be assessed to determine that there are no irreconcilable conflicts of interest. Bidders who are deemed to have irreconcilable conflicts of interest shall be excluded from the process and no further evaluation of their submission will take place. DCC's decision as to whether or not a conflict of interest is irreconcilable shall be final. Where there is any indication that a conflict of interest exists or may arise at any time during this procurement process then it shall be the responsibility of the Bidder to inform DCC detailing the conflict in writing as an attachment to the PSQ response. DCC will be the final arbiter on cases of potential conflicts of interest. Failure to notify DCC if any potential conflict of interest will result in the Bidder being excluded from the process and/or invalidate any verbal or written agreement. The Bidders submission shall be reviewed to confirm that the Bidder has complied with information requirements, responded to all questions and signed the documents and declarations set out in the Participation Stage. Bidders who are found not to have provided a complete and compliant response may be rejected and will not progress to the next stage of the Participation Stage evaluation process. Bidders should note that, if shortlisted to participate in the ITT stage, they may be required to register on Risk Ledger, DCC's third-party risk management system, and complete DCC's information security questionnaire within the stated ITT timetable. At COP stage, Bidders are only required to confirm their willingness to complete this process if shortlisted and to provide a suitable contact for registration. Depending on the cyber risk assessment of the proposed solution, suppliers will be required to attest an appropriate level of cyber security maturity. Conditions of Participation Assessment Two - Finance, Health & Safety and Insurance Assessment Where a Bidder has submitted a complete and compliant response as confirmed in the Conditions of Participation Assessment One, DCC will undertake an assessment of Financial, Health and Safety and Insurance responses, which will be assessed upon pass/fail criteria. Conditions of Participation Assessment Three - Technical Assessment For the avoidance of doubt, only Bidders that have successfully passed the Conditions of Participation Assessment One and Conditions of Participation Assessment Two process will be selected for Conditions of Participation Assessment Three - Technical Assessment. This will be reflected in the information provided within the notification sent to unsuccessful Bidders. Conditions of Participation Assessment Three will be evaluated in accordance with the Technical assessment criteria provided in the Technical Response Guidance document and conducted using the Bidder's Technical Response submitted through The DCC Esourcing Portal. Questions within each area have been weighted and some questions may require minimum thresholds to be met. Bidders who fail to achieve at least 60% of the available Technical Assessment score for the relevant Lot shall be deemed to have failed the Technical Assessment for that Lot and shall not proceed to shortlisting for that Lot. Bidder Shortlisting Bidders who have met the requirements of 2.2 and 2.3 above shall be ranked in accordance with their Technical Assessment scores. The highest-ranked Bidders shall be selected to proceed to ITT Stage, up to a maximum of six (6) Bidders for each of Lot, subject to 2.5.2 below. In the event a Bidder achieves a total score within 2% of the lowest scoring successful Bidder in the rel",
                    "criteria": [
                        {
                            "type": "quality",
                            "name": "Technical"
                        }
                    ]
                },
                "suitability": {
                    "sme": true,
                    "vcse": true
                },
                "contractPeriod": {
                    "startDate": "2026-12-14T00:00:00+00:00",
                    "endDate": "2030-12-13T23:59:59+00:00",
                    "maxExtentDate": "2034-12-14T23:59:59+00:00"
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "An initial service period of four (4) years, with an option to extend for a further four (4) years at one (1) year intervals at the sole discretion of DCC."
                }
            },
            {
                "id": "3",
                "title": "Integrated Hardware, Software and Associated Services",
                "description": "Core scope -Hardware and associated services described under Lot 1, where relevant to the combined requirement. -Software and associated services described under Lot 2, where relevant to the combined requirement. -Combined hardware and software requirements. -Networking supply, including hardware and software support. -Digital Meeting Room Technology, where both hardware and software elements are required. Associated services -Associated services described under Lot 1 and Lot 2, where relevant to the combined requirement. -Product sourcing and quotation support for combined hardware and software requirements. -Configuration, licensing, installation and deployment where required as part of an integrated solution. -Coordination across relevant vendors, publishers, manufacturers and distributors. -Service management and reporting for the combined requirement. Future, optional or value-added scope -Desktop as a Service. -Managed Device Lifecycle Services. -Bundled hardware, software and support models. -Integrated commercial and value-for-money advice. -Future roadmap considerations.",
                "status": "active",
                "value": {
                    "amountGross": 14400000,
                    "amount": 12000000,
                    "currency": "GBP"
                },
                "awardCriteria": {
                    "weightingDescription": "Introduction Submissions will be analysed and assessed following the closing date. DCC shall invite a shortlist of up to six (6) Bidders for each of Lot to receive the formal ITT, provided that they have met the applicable minimum requirements. The submission will be assessed using a combination of pass/fail criteria and the scoring system detailed within this Stage 1 - Conditions of Participation. Bidders failing to meet any pass/fail criteria will be excluded from further participation in the process. The Conditions of Participation Assessment will be undertaken in three stages, a Completeness and Compliance Stage, followed by a Financial, Health and Safety (for physical installation activities) and Insurance Assessment and a Technical Assessment as described below. All Lots will be evaluated and treated separately. Conditions of Participation Assessment One - Completeness and Compliance An assessment will be carried out in order to identify any Bidder who has failed to comply with the requirements of 1.4 and 1.5 above or has failed to satisfy any mandatory compliance or pass/fail requirements forming part of the PSQ response on the DCC Esourcing Portal. Bidders failing to comply with these provisions shall be excluded from the process and no further evaluation of their submission will take place. Bidders will be assessed to determine that there are no irreconcilable conflicts of interest. Bidders who are deemed to have irreconcilable conflicts of interest shall be excluded from the process and no further evaluation of their submission will take place. DCC's decision as to whether or not a conflict of interest is irreconcilable shall be final. Where there is any indication that a conflict of interest exists or may arise at any time during this procurement process then it shall be the responsibility of the Bidder to inform DCC detailing the conflict in writing as an attachment to the PSQ response. DCC will be the final arbiter on cases of potential conflicts of interest. Failure to notify DCC if any potential conflict of interest will result in the Bidder being excluded from the process and/or invalidate any verbal or written agreement. The Bidders submission shall be reviewed to confirm that the Bidder has complied with information requirements, responded to all questions and signed the documents and declarations set out in the Participation Stage. Bidders who are found not to have provided a complete and compliant response may be rejected and will not progress to the next stage of the Participation Stage evaluation process. Bidders should note that, if shortlisted to participate in the ITT stage, they may be required to register on Risk Ledger, DCC's third-party risk management system, and complete DCC's information security questionnaire within the stated ITT timetable. At COP stage, Bidders are only required to confirm their willingness to complete this process if shortlisted and to provide a suitable contact for registration. Depending on the cyber risk assessment of the proposed solution, suppliers will be required to attest an appropriate level of cyber security maturity. Conditions of Participation Assessment Two - Finance, Health & Safety and Insurance Assessment Where a Bidder has submitted a complete and compliant response as confirmed in the Conditions of Participation Assessment One, DCC will undertake an assessment of Financial, Health and Safety and Insurance responses, which will be assessed upon pass/fail criteria. Conditions of Participation Assessment Three - Technical Assessment For the avoidance of doubt, only Bidders that have successfully passed the Conditions of Participation Assessment One and Conditions of Participation Assessment Two process will be selected for Conditions of Participation Assessment Three - Technical Assessment. This will be reflected in the information provided within the notification sent to unsuccessful Bidders. Conditions of Participation Assessment Three will be evaluated in accordance with the Technical assessment criteria provided in the Technical Response Guidance document and conducted using the Bidder's Technical Response submitted through The DCC Esourcing Portal. Questions within each area have been weighted and some questions may require minimum thresholds to be met. Bidders who fail to achieve at least 60% of the available Technical Assessment score for the relevant Lot shall be deemed to have failed the Technical Assessment for that Lot and shall not proceed to shortlisting for that Lot. Bidder Shortlisting Bidders who have met the requirements of 2.2 and 2.3 above shall be ranked in accordance with their Technical Assessment scores. The highest-ranked Bidders shall be selected to proceed to ITT Stage, up to a maximum of six (6) Bidders for each of Lot, subject to 2.5.2 below. In the event a Bidder achieves a total score within 2% of the lowest scoring successful Bidder in the rel",
                    "criteria": [
                        {
                            "type": "quality",
                            "name": "Technical"
                        }
                    ]
                },
                "suitability": {
                    "sme": true,
                    "vcse": true
                },
                "contractPeriod": {
                    "startDate": "2026-12-14T00:00:00+00:00",
                    "endDate": "2030-12-13T23:59:59+00:00",
                    "maxExtentDate": "2034-12-14T23:59:59+00:00"
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "An initial service period of four (4) years, with an option to extend for a further four (4) years at one (1) year intervals at the sole discretion of DCC."
                }
            }
        ],
        "lotDetails": {
            "awardCriteria": {
                "description": "Bidders may bid for one Lot, any combination of two Lots or all Lots."
            }
        },
        "documents": [
            {
                "id": "conflictOfInterest",
                "documentType": "conflictOfInterest",
                "description": "Not published"
            },
            {
                "id": "071347-2026",
                "documentType": "tenderNotice",
                "noticeType": "UK4",
                "description": "Tender notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/071347-2026",
                "datePublished": "2026-07-28T15:44:54+01:00",
                "format": "text/html"
            }
        ]
    },
    "language": "en"
}