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Telephony Services Dynamic Purchasing System

Scottish Government

This public procurement record has 1 release in its history.

Tender

27 Jun 2018 at 01:00

OJEU - F2 - Contract Notice
Summary of the contracting process

The Scottish Government is currently conducting a tender for the "Telephony Services Dynamic Purchasing System," aimed at establishing a collaborative platform for providing various telephony services, including traditional telephony, Internet Protocol (IP) telephony, and enterprise bundled services. This procurement process is in the active stage and employs a selective method, which means suppliers must meet specific entry criteria. The tender period is active, with a submission deadline that ended on 26th June 2020. The buyer is located at 5 Atlantic Quay, Glasgow, and the contract's total estimated value is up to £10,000,000. The procurement has numerous lots, each covering different aspects of telephony services to accommodate the diverse needs of public sector bodies in Scotland.

This tender presents significant opportunities for businesses specialising in telecommunication services, particularly those with expertise in IP telephony, traditional telephony, and enterprise solutions. Companies that can demonstrate their experience and provide relevant case studies are well-suited to compete for contracts within this dynamic purchasing system. Given the requirement for third-party cybersecurity accreditation, suppliers with a strong track record in cybersecurity measures will be particularly advantageous in the bidding process. Moreover, as the system allows for ongoing entry, businesses looking to expand their footprint in the telephony market can continuously participate throughout the lifespan of this procurement.

How relevant is this notice?

Notice Information

Notice Title

Telephony Services Dynamic Purchasing System

Notice Description

The Authority has established a collaborative Dynamic Purchasing System (DPS) for Telephony Services. The DPS comprises a number of categories (lots) for the provision of Traditional Telephony, Internet Protocol (IP) Telephony and Enterprise Bundled Services. A key objective is to offer a straightforward, flexible and suitable route to market for Scottish public sector bodies. See section III.1.1 for details of public sector organisations who can access the DPS. No form of volume guarantee has been granted by the Authority. The Authority shall not be bound to order any of the services referred to in the lot descriptions. The DPS will be open to entrants throughout its life who meet the minimum criteria.

Lot Information

Internet Protocol (IP) Telephony

Potential participants must complete the European Single Procurement Document (ESPD) and meet the minimum entry criteria to be established on the DPS. This lot will provide supplier delivery and support for organisations seeking IP Telephony Services. The IP Telephony lot will encompass all telephony technologies and services that use the Internet Protocol's packet-switched connections to exchange voice, fax, and other forms of information that have traditionally been carried over the dedicated circuit-switched connections of the public switched telephone network (PSTN). Due to the wide and diverse nature of IP Telephony , it isn't possible to list all the types envisaged - but some examples (non-exhaustive list) are; Voice Over Internet Protocol (VoIP), Session Initiation Protocol (SIP) Trunk Provision, Point to Point Circuits, Telephony as a Service (TaaS), Provision of telephony through a hosted or cloud based solution, Contact Centre Provision, Messaging Services, Intelligent Voice Response (IVR), Automated Call Distribution (ACD), Unified Communications and Broadband provision & services (e.g. Site to site or Site to cloud connectivity, broadband routing etc.) Participants must have at least 12 months experience delivering the types of services and technologies within this Lot. Tell us about your company, services you provide and at least 2 relevant case study examples from the last 3 years. Examples from both public and/or private sector may be provided. Please try and be as concise as possible and preferably within 2 sides of A4 paper. Responses to be provided in section 4C- (Technical and professional ability) part 4C.1.2 of the ESPD Document.. Economic operators may be excluded from this DPS if they are in any of the situations referred to in Regulation 58 of the Public Contracts (Scotland) Regulations 2015.

Renewal: An initial period of 12 months with an option for an additional 12 months.

Enterprise Bundled Services

Potential participants must complete the European Single Procurement Document (ESPD) and meet the minimum entry criteria to participate on the DPS. The Enterprise Bundled Services Lot will provide organisations access to a bundled range of telephony services as opposed to individual services. The scope of this Lot will focus on bundled services from those identified within Lots 1 and 2 and also includes other services, but not be limited to, such as mobile voice and data telephony, unified communications, telephony as a service etc. This lot will provide a one stop shop for organisations who want to purchase their telephony solutions through one Procurement. More than one telephony service will need to be purchased to qualify as a procurement of a bundle. Participants must have at least 12 months experience delivering the types of services and technologies within this Lot. Tell us about your company, services you provide and at least 2 relevant case study examples from the last 3 years. Examples from both public and/or private sector may be provided. Please try and be as concise as possible and preferably within 2 sides of A4 paper. Responses to be provided in section 4C- (Technical and professional ability) part 4C.1.2 of the ESPD Document.. Economic operators may be excluded from this DPS if they are in any of the situations referred to in Regulation 58 of the Public Contracts (Scotland) Regulations 2015.

Renewal: An initial 12 month period with an option to extend for an additional 12 months

Traditional Telephony

Potential participants must complete the European Single Procurement Document (ESPD) and meet the minimum entry criteria to be established on the DPS. This lot will provide supplier delivery and support for organisations seeking traditional telephony services. The traditional telephony lot will encompass all telephony technologies and services that are traditionally carried out over the dedicated circuit switch connections of a Public Switch Telephone Network (PSTN). Due to the wide and diverse nature of traditional telephony services, it is not possible to list all the types envisaged. However, some examples (non-exhaustive list) are; the provision of voice calls, services and infrastructure; Line Rental including Integrated Serves Digital Network (ISDN) & PSTN; Direct Dial Integer (DDI) Provisioning; Electronic Billing Services; Migration Management Support; Non geographic numbers and directory enquiries; Broadband provision & services (e.g. site to site or site to cloud connectivity, broadband routing etc.) and paging services. Participants must have at least 12 months experience delivering the types of services within this Lot. Tell us about your company, services you provide and at least 2 relevant case study examples from the last 3 years. Examples from both public and/or private sector may be provided. Please try and be as concise as possible and preferably within 2 sides of A4 paper. Responses are to be provided in section 4C- (Technical and professional ability) part 4C.1.2 of the ESPD Document.. Economic operators may be excluded from this DPS if they are in any of the situations referred to in Regulation 58 of the Public Contracts (Scotland) Regulations 2015.

Renewal: An initial period of 12 months with an option to extend for an additional 12 months

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000547002
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUN323642
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
OJEU - F2 - Contract Notice
Procurement Type
Dynamic
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Restricted procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

31 - Electrical machinery, apparatus, equipment and consumables; lighting

32 - Radio, television, communication, telecommunication and related equipment

48 - Software package and information systems

51 - Installation services (except software)

64 - Postal and telecommunications services

72 - IT services: consulting, software development, Internet and support

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

31712112 - SIM cards

31712113 - Cards containing integrated circuits

32000000 - Radio, television, communication, telecommunication and related equipment

32250000 - Mobile telephones

32252000 - GSM telephones

32252100 - Hands-free mobile telephones

32332200 - Telephone-answering machines

32342100 - Headphones

32342200 - Earphones

32342440 - Voice-mail system

32342450 - Voice recorders

32344100 - Portable receivers for calling and paging

32400000 - Networks

32410000 - Local area network

32412000 - Communications network

32412100 - Telecommunications network

32415000 - Ethernet network

32416000 - ISDN network

32416100 - ISDX network

32417000 - Multimedia networks

32420000 - Network equipment

32421000 - Network cabling

32422000 - Network components

32423000 - Network hubs

32424000 - Network infrastructure

32427000 - Network system

32428000 - Network upgrade

32429000 - Telephone network equipment

32430000 - Wide area network

32500000 - Telecommunications equipment and supplies

32510000 - Wireless telecommunications system

32520000 - Telecommunications cable and equipment

32521000 - Telecommunications cable

32522000 - Telecommunications equipment

32523000 - Telecommunications facilities

32524000 - Telecommunications system

32540000 - Switchboards

32541000 - Switchboard equipment

32542000 - Switchboard panels

32543000 - Telephone switchboards

32544000 - PABX equipment

32545000 - PABX systems

32546000 - Digital switching equipment

32550000 - Telephone equipment

32551000 - Telephone cables and associated equipment

32552000 - Electrical apparatus for line telephony or line telegraphy

48314000 - Voice recognition software package

48510000 - Communication software package

48512000 - Interactive voice response software package

48513000 - Modem software package

48514000 - Remote access software package

48516000 - Exchange software package

51300000 - Installation services of communications equipment

51340000 - Installation services of line telephony equipment

64200000 - Telecommunications services

64210000 - Telephone and data transmission services

64212000 - Mobile-telephone services

64212100 - Short Message Service (SMS) services

64212200 - Enhanced Messaging Service (EMS) services

64212300 - Multimedia Message Service (MMS) services

64212500 - General Packet Radio Services (GPRS) services

64212600 - Enhanced Data for GSM Evolution (EDGE) services

64212700 - Universal Mobile Telephone System (UMTS) services

64213000 - Shared-business telephone network services

64214000 - Dedicated-business telephone network services

64214200 - Telephone switchboard services

64214400 - Communication land-line rental

64215000 - IP telephone services

64220000 - Telecommunication services except telephone and data transmission services

64223000 - Paging services

64224000 - Teleconferencing services

64227000 - Integrated telecommunications services

72720000 - Wide area network services

79510000 - Telephone-answering services

79511000 - Telephone operator services

79512000 - Call centre

Notice Value(s)

Tender Value
£10,000,000 £10M-£100M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
27 Jun 20188 years ago
Submission Deadline
26 Jun 2020Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
19 May 2020

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Scottish Government
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
GLASGOW
Postcode
G2 8LU
Postcode Area
Glasgow
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM3 West Central Scotland
Small Region (ITL 3)
TLM32 Glasgow City
Delivery Location
TLM Scotland
Local Authority
Glasgow City
Electoral Ward
Anderston/City/Yorkhill
Westminster Constituency
Glasgow North

Further Information

Notice Documents

  • https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUN323642
    Telephony Services Dynamic Purchasing System - The Authority has established a collaborative Dynamic Purchasing System (DPS) for Telephony Services. The DPS comprises a number of categories (lots) for the provision of Traditional Telephony, Internet Protocol (IP) Telephony and Enterprise Bundled Services. A key objective is to offer a straightforward, flexible and suitable route to market for Scottish public sector bodies. See section III.1.1 for details of public sector organisations who can access the DPS. No form of volume guarantee has been granted by the Authority. The Authority shall not be bound to order any of the services referred to in the lot descriptions. The DPS will be open to entrants throughout its life who meet the minimum criteria.

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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