Tender

CARAS2

NHS SHARED BUSINESS SERVICES LTD (NHS SBS)

This public procurement record has 1 release in its history.

Tender

24 May 2017 at 08:30

Tender Notice
Summary of the contracting process

The procurement process titled "CARAS2" is initiated by NHS Shared Business Services Ltd (NHS SBS), focusing on the services industry. This multi-lot framework encompasses various communication services including SMS Texting, Email, Interactive Voice Recognition, and more. The current procurement method is an open procedure, with the tender period concluding on 26 June 2017. The contract has an estimated value of £25 million, commencing on 31 August 2017 and running until 30 August 2021. Delivery addresses may include locations in the United Kingdom, British Overseas Territories, the Channel Islands, and Europe.

This tender presents significant growth potential for businesses involved in telecommunications and related IT services. Suitable candidates include small and medium-sized enterprises (SMEs) that specialise in communication equipment, networking solutions, or call centre operations. Companies capable of delivering innovative solutions in postal and telecommunications services are encouraged to participate, leveraging the opportunity to collaborate with the NHS in delivering essential services across the health sector.

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Notice Information

Notice Title

CARAS2

Notice Description

This framework will be a multi-Lot framework covering the following Lots: SMS Texting; Email; IVR (Interactive Voice Recognition); Agent Call Centre; Hybrid mail; and Internet Communication

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-8050d83d-9c9a-449e-ac16-cbbe3df11634
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/41ed030f-8534-4450-9c19-ab29f02e9327
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

30 - Office and computing machinery, equipment and supplies except furniture and software packages

32 - Radio, television, communication, telecommunication and related equipment

48 - Software package and information systems

64 - Postal and telecommunications services

72 - IT services: consulting, software development, Internet and support

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

30131400 - Postage machines

32000000 - Radio, television, communication, telecommunication and related equipment

32260000 - Data-transmission equipment

32429000 - Telephone network equipment

32500000 - Telecommunications equipment and supplies

32570000 - Communications equipment

32573000 - Communications control system

48200000 - Networking, Internet and intranet software package

48512000 - Interactive voice response software package

48811000 - E-mail system

48814200 - Patient-administration system

64000000 - Postal and telecommunications services

64100000 - Post and courier services

64110000 - Postal services

64112000 - Postal services related to letters

64121100 - Mail delivery services

64212000 - Mobile-telephone services

64212100 - Short Message Service (SMS) services

64213000 - Shared-business telephone network services

64227000 - Integrated telecommunications services

72000000 - IT services: consulting, software development, Internet and support

72416000 - Application service providers

79512000 - Call centre

79571000 - Mailing services

79823000 - Printing and delivery services

79824000 - Printing and distribution services

Notice Value(s)

Tender Value
£25,000,000 £10M-£100M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
24 May 20178 years ago
Submission Deadline
26 Jun 2017Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
30 Aug 2017 - 30 Aug 2021 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS SHARED BUSINESS SERVICES LTD (NHS SBS)
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SALFORD
Postcode
M50 2UW
Post Town
Manchester
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD3 Greater Manchester
Small Region (ITL 3)
TLD34 Greater Manchester South West
Delivery Location
Not specified
Local Authority
Salford
Electoral Ward
Quays
Westminster Constituency
Salford

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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