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Personal Safety Devices and Mobile app. - SNG 2026

Sovereign Network Group

This public procurement record has 2 releases in its history.

Tender

16 Jul 2026 at 09:27

UK4 - Tender Notice
Planning

04 Feb 2026 at 12:58

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

Sovereign Network Group is procuring a fully managed personal safety service for colleagues working in the community, customer-facing roles and higher-risk environments. The requirement combines personal safety devices with a mobile application, 24/7 alarm receiving and incident management, a management platform, and integration with SNG systems including HR systems. The provider will supply, replace and maintain devices throughout their lifecycle and manage ongoing service availability. The service also includes user, device and operational oversight, with optional body-worn cameras as a future or additional capability. Related work covers safety equipment, security and alarm systems, security software, industry-specific software, IT support and alarm monitoring. Technology unrelated to handheld or app-based personal safety devices is outside the scope. Delivery is for SNG’s operational workforce and systems.

The procurement has reached tender: SNG invited offers through an open competitive flexible procedure under the Procurement Act 2023. It has two planned stages: an initial submission covering the Procurement Specific Questionnaire and initial tender, followed where required by negotiation or dialogue and a final tender. Enquiries had to be submitted by 27 July 2026 at 11:00, and tender submissions by 10 August 2026 at 11:00. The intended award decision date is 17 November 2026. The single contract is planned to run from 3 December 2026 to 30 June 2031, with two optional 12-month extensions to 30 June 2033. The stated overall value is £1,075,000 excluding VAT, or £1,290,000 including VAT. Evaluation is 75% quality and technical, 20% price and 5% social value.

This opportunity suits suppliers able to provide an end-to-end personal safety technology and managed monitoring service rather than standalone hardware or software. Relevant capability includes supplying devices for varied working environments, operating a 24/7 alarm receiving centre, handling alerts and incidents, and providing a reliable management platform. Suppliers should be able to integrate the service with HR and other organisational systems, automate user and service processes, and manage logistics, replacements and device availability across the contract lifecycle. Experience in security systems, alarm monitoring, mobile applications, security software and supporting IT services is directly relevant. The requirement is marked as suitable for small and medium-sized enterprises. Providers offering body-worn camera capability may also address the optional future or additional requirement.

How relevant is this notice?

Notice Information

Notice Title

Personal Safety Devices and Mobile app. - SNG 2026

Notice Description

SNG is seeking to procure a Personal Safety Device (PSD) solution, combining physical devices and mobile application, that provides a more modern, scalable and consistent personal safety service for colleagues working in the community, customer-facing roles and higher-risk environments. The Service Provider is expected to deliver a fully managed service that supports the effective operation of the PSD solution, the solution must include: * provision of personal safety devices and mobile-based solutions suitable for a range of user needs and working environments * an ongoing fully managed service for the entire duration of the contract * a 24/7 Alarm Receiving Centre (ARC) service for alert handling and incident management * a management platform to support user, device and operational oversight * integration with SNG systems, including HR systems, to support automation of user and service processes * logistics and lifecycle support for devices, including supply, replacement and ongoing availability * optional provision of Body Worn Cameras as a future or additional capability Any other technology non-related to handheld or app devices, that are not related to personal safety are out of scope.

Lot Information

Lot 1

Renewal: Two (2) years optional extensions, two (2) periods of 12 months each. Total term of 6 years.

Planning Information

To engage with SNG for this pre-market information gathering exercise and access the high-level requirements & questionnaire, all interested suppliers will need to create an account with SNG’s tender portal Intend: https://in-tendhost.co.uk/sovereign/aspx/Home All responses to the questionnaire MUST be submitted electronically through Intend only.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0646e5
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/067041-2026
Current Stage
Tender
All Stages
Planning, Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Competitive flexible procedure
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

35 - Security, fire-fighting, police and defence equipment

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

35113000 - Safety equipment

35120000 - Surveillance and security systems and devices

35121700 - Alarm systems

48000000 - Software package and information systems

48100000 - Industry specific software package

48730000 - Security software package

72000000 - IT services: consulting, software development, Internet and support

79711000 - Alarm-monitoring services

Notice Value(s)

Tender Value
£1,075,000 £1M-£10M
Lots Value
£1,075,000 £1M-£10M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
16 Jul 20262 months ago
Submission Deadline
10 Aug 2026Expired
Future Notice Date
1 Jun 2026Expired
Award Date
Not specified
Contract Period
3 Dec 2026 - 30 Jun 2031 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Sovereign Network Group
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BASINGSTOKE
Postcode
RG21 4FA
Postcode Area
Reading
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ3 Hampshire and Isle of Wight
Small Region (ITL 3)
TLJ37 North Hampshire
Delivery Location
Not specified
Local Authority
Basingstoke and Deane
Electoral Ward
Eastrop & Grove
Westminster Constituency
Basingstoke

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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