Notice Information
Notice Title
NI Direct Strategic Partner
Notice Description
Lot Information
Lot 1
Strategic partner for NI Direct to assist in the design, delivery and implementation of telephony based contact centre services, associated managed ICT support services, online transaction toolkit along with a range of specialist business consultancy, ICT consultancy and emergency resource planning services.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-032c13
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/009592-2022
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- Award Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Not Specified
- Procurement Method Details
- Not specified
- Tender Suitability
- Not specified
- Awardee Scale
- Large
Common Procurement Vocabulary (CPV)
- CPV Divisions
32 - Radio, television, communication, telecommunication and related equipment
48 - Software package and information systems
64 - Postal and telecommunications services
66 - Financial and insurance services
72 - IT services: consulting, software development, Internet and support
79 - Business services: law, marketing, consulting, recruitment, printing and security
-
- CPV Codes
32412110 - Internet network
48445000 - Customer Relation Management software package
64200000 - Telecommunications services
64210000 - Telephone and data transmission services
64216000 - Electronic message and information services
64216100 - Electronic message services
64216110 - Electronic data exchange services
64216120 - Electronic mail services
64222000 - Teleworking services
66170000 - Financial consultancy, financial transaction processing and clearing-house services
66172000 - Financial transaction processing and clearing-house services
72000000 - IT services: consulting, software development, Internet and support
72212220 - Internet and intranet software development services
72212221 - Internet browsing software development services
72212222 - Web server software development services
72212224 - Web page editing software development services
72212314 - Voice recognition software development services
72222000 - Information systems or technology strategic review and planning services
72222100 - Information systems or technology strategic review services
72222300 - Information technology services
72224000 - Project management consultancy services
72224100 - System implementation planning services
72227000 - Software integration consultancy services
72246000 - Systems consultancy services
72250000 - System and support services
72251000 - Disaster recovery services
72252000 - Computer archiving services
72253000 - Helpdesk and support services
72300000 - Data services
72413000 - World wide web (www) site design services
72420000 - Internet development services
72421000 - Internet or intranet client application development services
72422000 - Internet or intranet server application development services
72500000 - Computer-related services
72510000 - Computer-related management services
72511000 - Network management software services
72512000 - Document management services
72590000 - Computer-related professional services
72591000 - Development of service level agreements
72600000 - Computer support and consultancy services
72610000 - Computer support services
72611000 - Technical computer support services
79342300 - Customer services
79400000 - Business and management consultancy and related services
79510000 - Telephone-answering services
79511000 - Telephone operator services
79512000 - Call centre
79571000 - Mailing services
79990000 - Miscellaneous business-related services
79996000 - Business organisation services
80420000 - E-learning services
Notice Value(s)
- Tender Value
- Not specified
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- £120,000,000 £100M-£1B
Notice Dates
- Publication Date
- 11 Apr 20224 years ago
- Submission Deadline
- Not specified
- Future Notice Date
- Not specified
- Award Date
- 21 Oct 201213 years ago
- Contract Period
- Not specified - Not specified
- Recurrence
- Not specified
Notice Status
- Tender Status
- Not Specified
- Lots Status
- Not Specified
- Awards Status
- Active
- Contracts Status
- Active
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- Department of Finance
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- BELFAST
- Postcode
- BT3 9ED
- Postcode Area
- Northern Ireland
- Country
- Northern Ireland
-
- Major Region (ITL 1)
- TLN Northern Ireland
- Basic Region (ITL 2)
- TLN0 Northern Ireland
- Small Region (ITL 3)
- TLN06 Belfast
- Delivery Location
- TLN Northern Ireland
-
- Local Authority
- Belfast
- Electoral Ward
- Sydenham
- Westminster Constituency
- Belfast East
Further Information
Open Contracting Data Standard (OCDS)
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.