This public procurement record has 1 release in its history.

Award

08 Jul 2026 at 16:01

Summary of the contracting process

The public procurement process for a Lifeline Call Monitoring Service has been completed by Nuneaton & Bedworth Borough Council, located in the West Midlands, United Kingdom. This service falls under the industry category of fire-alarm systems with additional classifications relating to telecommunications and safety equipment. The procurement stage is at the award phase, having concluded with an active status as of 30th June 2026. The contract was awarded through a direct award method, starting from 1st June 2026 and set to run until 31st May 2030. The total contract value is £374,272.30 GBP, awarded to TUNSTALL HEALTHCARE LTD.

This tender represents a significant opportunity for businesses involved in the installation and maintenance of telecommunications and safety systems, as well as those specialising in call centre operations and alarm-monitoring services. With its focus on essential public safety services, businesses capable of providing comprehensive support and innovative solutions in these areas stand to benefit from both service delivery and potential future collaborations. Small and medium enterprises (SMEs) are noted as suitable providers, encouraging participation from businesses aiming to expand their presence in the public sector market.

How relevant is this notice?

Notice Title

NUNCON - Lifeline Call Monitoring Service

Notice Description

Call monitoring for Lifelines in Independent Living service.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-558de156-b09d-44d9-8e5a-195b978c8887
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/c34ecba6-e283-46a4-8cbc-feae44517a2e
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Other - Direct Award
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

31 - Electrical machinery, apparatus, equipment and consumables; lighting

32 - Radio, television, communication, telecommunication and related equipment

33 - Medical equipments, pharmaceuticals and personal care products

35 - Security, fire-fighting, police and defence equipment

45 - Construction work

48 - Software package and information systems

50 - Repair and maintenance services

51 - Installation services (except software)

71 - Architectural, construction, engineering and inspection services

72 - IT services: consulting, software development, Internet and support

79 - Business services: law, marketing, consulting, recruitment, printing and security

80 - Education and training services

98 - Other community, social and personal services


CPV Codes

31625200 - Fire-alarm systems

31712112 - SIM cards

32230000 - Radio transmission apparatus with reception apparatus

32260000 - Data-transmission equipment

32412100 - Telecommunications network

32500000 - Telecommunications equipment and supplies

33100000 - Medical equipments

35113000 - Safety equipment

35120000 - Surveillance and security systems and devices

45233292 - Installation of safety equipment

45314000 - Installation of telecommunications equipment

48213000 - Operating system enhancement software package

48214000 - Network operating system software package

50000000 - Repair and maintenance services

51300000 - Installation services of communications equipment

51700000 - Installation services of fire protection equipment

71243000 - Draft plans (systems and integration)

71317200 - Health and safety services

71317210 - Health and safety consultancy services

72200000 - Software programming and consultancy services

72720000 - Wide area network services

79511000 - Telephone operator services

79512000 - Call centre

79711000 - Alarm-monitoring services

80330000 - Safety education services

80550000 - Safety training services

98000000 - Other community, social and personal services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£374,272 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
8 Jul 20261 weeks ago
Submission Deadline
22 May 2026Expired
Future Notice Date
Not specified
Award Date
29 Jun 20262 weeks ago
Contract Period
31 May 2026 - 31 May 2030 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
NUNEATON & BEDWORTH BOROUGH COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NUNEATON
Postcode
CV11 5AA
Post Town
Coventry
Country
England

Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG1 Herefordshire, Worcestershire and Warwickshire
Small Region (ITL 3)
TLG13 Warwickshire CC
Delivery Location
TLG West Midlands (England)

Local Authority
Nuneaton and Bedworth
Electoral Ward
St Mary's
Westminster Constituency
Nuneaton

Supplier Information

Number of Suppliers
1
Supplier Name

TUNSTALL HEALTHCARE

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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