Whole Family Support Framework (Re-Opening#2 Jan26)

Description: This Framework is aimed at providing early help and support to our communities thrive through a holistic whole family support model

Summary: The procurement process described is the re-opening of the "Whole Family Support Framework" by East Ayrshire Council, focusing on health and social work services. This initiative, under the CPV classification 85000000, aims to provide holistic support to families within the community. The re-opening allows new providers to join the framework, with those already appointed in previous years not required to reapply. The procurement is conducted through an open procedure and involves two active lots: Children & Young People's Mental Health & Wellbeing Services (Lot 3) and Specialist & Therapeutic Support Services (Lot 4), both offering a contract period of 360 days with the possibility of a one-year extension. The tender period ends on 16th February 2026, with submission required electronically via PCS-Tender. The procurement is managed by the East Ayrshire Council's Corporate Procurement Team based in Kilmarnock, UK.

Whole Family Support Framework (Re-Opening#2 Jan26)

Description: This Framework is aimed at providing early help and support to our communities thrive through a holistic whole family support model

Summary: See notice for full details.

NAC/5227 Treasury Management Services

Description: North Ayrshire Council is seeking to appoint a suitably experienced Financial Services Authority (FSA) certified Service Provider for the Provision of Treasury Management Services. This service will provide specialist skills, advice and resources to assist the treasury management function in managing the Council's loans debt and investment portfolio.

Summary: See notice for full details.

Care at Home & Housing Support Service Flexible Framework Agreement (New Applicants January 2026)

Description: Framework Agreement for Care at Home and Housing Support Services (Lot 2 only) - New Applicants January 2026. NOTE: Service Providers currently included in Lots 1 and 2 of the Framework do not need to re-apply.

Summary: East Ayrshire Council is seeking new applicants for the "Care at Home & Housing Support Service Flexible Framework Agreement" for January 2026. The procurement process is in the tender stage, with a focus on social work services. The procurement category is services and operates using an open procedure method. The location of service delivery is East Ayrshire, and the procurement is conducted electronically through the PCS-Tender platform. Expressions of interest must be submitted by 12 noon on 6 February 2026, with the final tender submissions due by 12 noon on 9 February 2026. The tender is part of a flexible framework established in April 2024, with an initial term ending in March 2029. Future participation openings are planned annually for new providers.

Care at Home & Housing Support Service Flexible Framework Agreement (New Applicants January 2026)

Description: Framework Agreement for Care at Home and Housing Support Services (Lot 2 only) - New Applicants January 2026. NOTE: Service Providers currently included in Lots 1 and 2 of the Framework do not need to re-apply.

Summary: See notice for full details.

Re-opening of Peer Outreach Service Framework - January 2026

Description: Flexible Framework Agreement for the provision of a Peer Outreach Service within specific East Ayrshire Communities (Re-opening for New Areas January 2026) REOPENING OF FRAMEWORK - NOTE THAT THIS IS FOR ADDITIONAL AREAS TO BE ADDED AND WILL NOT AFFECT THE AREAS ALREADY AWARDED TO FUNDED PROVIDERS, EXISTING PROVIDERS MAY APPLY FOR THESE NEW AREAS

Summary: East Ayrshire Council is inviting applications for a re-opening of its Peer Outreach Service Framework, targeting new areas within East Ayrshire Communities for January 2026. This tender, classified as a service contract under the CPV code 75200000 for the provision of community services, is in the active procurement stage. Interested parties must express their interest by 12 noon on 2 February 2026, with submissions due by 5 February 2026. The re-opening is prompted by additional funding to extend the service to Stewarton, Galston/Newmilns, and New Cumnock areas, while retaining the initial framework duration from 1 February 2024 to 31 January 2027, with a possible one-year extension. The procurement is conducted via Open procedure, leveraging electronic submissions through PCS-Tender.

Re-opening of Peer Outreach Service Framework - January 2026

Description: Flexible Framework Agreement for the provision of a Peer Outreach Service within specific East Ayrshire Communities (Re-opening for New Areas January 2026) REOPENING OF FRAMEWORK - NOTE THAT THIS IS FOR ADDITIONAL AREAS TO BE ADDED AND WILL NOT AFFECT THE AREAS ALREADY AWARDED TO FUNDED PROVIDERS, EXISTING PROVIDERS MAY APPLY FOR THESE NEW AREAS

Summary: See notice for full details.

Telephony with integrated Contact Centre capabilities

Description: Replacement Telephony system including contact centre capabilities.

Summary: In a public procurement initiative, Cunninghame Housing Association Ltd seeks to implement a replacement telephony system with integrated contact centre capabilities, targeting the telecommunications services industry. The project's location is South West Scotland, with the association's headquarters based in Ardrossan. The procurement is currently at the tender stage, and the process is being conducted through an open procedure. Interested parties should note the deadline for tender submissions is 20th January 2026, with the award period commencing on 21st January 2026. This opportunity includes services such as cloud-based telephony platform migration, call centre functionality, multisite operation support, and GDPR-compliant hosting, valued at £100,000 GBP.

Telephony with integrated Contact Centre capabilities

Description: Replacement Telephony system including contact centre capabilities.

Summary: See notice for full details.

Market Research - Revenue and Benefits Billing System

Description: East Ayrshire Council are conducting market research to gather information from suppliers to help inform next stages of procurement development for the provision of a Revenues and Benefits billing system which supports the collection and recovery of Council Tax, Non Domestic Rates, Sundry debts and discretionary awards including Scottish Welfare Fund and Discretionary Housing Payments. As part of this initial market research exercise, we have attached a questionnaire which will help inform the next stages of our procurement strategy development. Please note that the estimated value of this project has still to be determined, therefore the information contained in section 11.1.5 bears no relevance at this stage of the process.

Summary: See notice for full details.