Planning

Facilities Management Services

NHS BUSINESS SERVICES AUTHORITY

This public procurement record has 1 release in its history.

Planning

15 May 2025 at 16:32

Summary of the contracting process

The NHS Business Services Authority (NHSBSA), a central government public authority, is currently in the planning stage for procurement related to facilities management services. The main procurement category involves services, and it is aimed at supporting NHSBSA's dispersed property portfolio across multiple locations including Newcastle upon Tyne, Blackpool, Wakefield, Bolton, and Eastbourne. This process complies with the Procurement Act 2023 and the Public Contracts Regulations 2015. Key dates include the registration opening on 19th May 2025 for interested parties aiming to participate in the Request for Information (RFI) process. A significant milestone is the supplier briefing session scheduled for 23rd June 2025, with written RFI responses due by 7th July 2025. The potential contract, expected to span from April 2027 to March 2032, includes options for renewal until 2034, and holds a gross value of approximately £24 million.

This procurement presents a valuable opportunity for businesses in the facilities management sector, particularly those offering comprehensive services such as building management, construction, and environmental services. The engagement sessions are designed to inform suppliers about upcoming opportunities and refine the future procurement strategy. Businesses suited to compete in this tender would include those capable of delivering a Total Facilities Management model, with a strategic focus on compliance, data-driven asset management, and stakeholder engagement. Small and medium-sized enterprises (SMEs) with expertise in facilities management services are encouraged, as the tender suitability criteria are favourable to smaller operators. Participants who engage early in the market engagement have the chance to influence procurement strategies before the route to market is finalised. However, interest at this stage does not confer any competitive advantage, as the NHSBSA is committed to ensuring equal treatment for all potential suppliers.

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Notice Title

Facilities Management Services

Notice Description

The NHS Business Services Authority (NHSBSA) is a Special Health Authority and an Arm's Length Body of the Department of Health and Social Care. We provide a range of critical central services to NHS organisations (our 'clients'), NHS contractors, health bodies, patients and the public (our 'customers'). The NHSBSA has a geographically dispersed but strategically aligned property portfolio that supports a range of operational services. * Estate Profile: NHSBSA operates across 7 properties located in: o Newcastle upon Tyne o Blackpool o Wakefield o Bolton, and o Eastbourne o The estate includes 6 office buildings and 1 logistics facility * Operational Metrics (subject to data confirmation): o 22,200 m2 total floor area o c.1,500 desk capacity o c.3,500 WTE contracted staff across sites * FM Delivery Model: o NHSBSA currently operates a Total Facilities Management (TFM) model, procured through a Crown Commercial Service (CCS) framework o The contract is: 5 years in length, expiring March 2027 With options to extend to March 2029 and March 2031 Contract value of circa PS4.56 million per annum (based on 25/26) Supporting a capital project pipeline of c.PS5 million to 2027 * Governance and Assurance: NHSBSA has established a mature and capable Intelligent Client Function, compliant with the Government Functional Standard GovS 004: Property. The function focuses on: o Strategic alignment with corporate and DHSC priorities o Compliance assurance and statutory obligations o Stakeholder engagement across business areas o Data-driven asset management and performance monitoring o FM commissioning, specification, and contract management Description of the Procurement At this stage we are seeking high-level input to enable us to assess the market and to inform any future procurement strategy for facilities management services, reactive and capital works to ensure compliance with The Procurement Act 2023 and/or the Public Contracts Regulations 2015 as the case may be. Interested parties must register an interest in this RFI via https://health-family.force.com/s/Welcome (search opportunities using system reference C361788). Suppliers can register from 19th May 2025 and the RFI documents will be made available by 29th May 2025. Registration for the event will close on 19th June 2025 at 13:00 BST. As part of our pre-tender market engagement process for the provision of Facilities Management Services, registered suppliers are invited to attend a Supplier Briefing Session which will consist of a presentation via Microsoft Teams which will be held on 23rd June 2025. Supplier's may also request an optional 1-2-1 session on 23rd June 2025. Written RFI responses are requested by no later than Monday 7th July 2025. The NHS Business Services Authority (NHSBSA) invites all interested economic operators to participate in an RFI and a Supplier Webinar, followed by a number of 121 sessions in addition to a number of questions following the presentation, Please note at this stage a route to market has not yet been determined or the decision whether to extend the current contract. Should the outcome of this engagement session identify that a procurement is required and that the best value route to market is via a Framework Agreement then any subsequent invitation to tender and notices will be restricted to those appointed to the framework agreement and may be governed by the Procurement Regulations 2015. Additional Information Suppliers should note that this RFI and Preliminary Market Engagement is a market research exercise only and it is not an invitation to tender, an invitation to offer an agreement or a guarantee there will be a future procurement exercise. Participation in this RFI is limited to suppliers that meet the definition of "economic operator" under the Public Contracts Regulations 2015. "Economic operator" means any person, or public entity, or group of such persons and entities, including any temporary association of undertakings, that offers the execution of works or a work, the supply of products or the provision of services on the market. Where a participant does not meet this criteria they will not be able to attend the Supplier Briefing Session and may therefore be removed from the RFI The Supplier Webinar will start with an Open Forum Presentation that will be delivered by key members of the Project Team. Individual supplier 1-2-1 sessions will take the format of questions and answers with suppliers being able to ask any questions relating to the NHSBSA's requirements, the previously delivered presentation and the potential procurement process. Disclaimers: (1) No competitive advantage will be gained by the suppliers engaging with the NHSBSA at this early stage and NHSBSA will ensure equal treatment of all interested parties at all times. We will make the outputs of the day available to those Suppliers who are unable to attend. (2) NHSBSA does not bind itself, by conducting this Supplier Webinar exercise, to commence any procurement procedure or award any contract, and will not in any event be responsible for any costs incurred by invitees in attending and/or preparing for the presentation and individual supplier meeting referred to above. (3) Confidentiality of information which is clearly marked or identified as being confidential and which is reasonably viewed by NHSBSA as confidential will be observed, but NHSBSA does not accept any blanket claims of confidentiality.

Planning Information

At this stage we are seeking high-level input to enable us to assess the market and to inform any future procurement strategy for facilities management services, reactive and capital works to ensure compliance with The Procurement Act 2023 and/or the Public Contracts Regulations 2015 as the case may be.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-051516
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/021965-2025
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

34 - Transport equipment and auxiliary products to transportation

35 - Security, fire-fighting, police and defence equipment

39 - Furniture (incl. office furniture), furnishings, domestic appliances (excl. lighting) and cleaning products

42 - Industrial machinery

45 - Construction work

48 - Software package and information systems

50 - Repair and maintenance services

51 - Installation services (except software)

55 - Hotel, restaurant and retail trade services

60 - Transport services (excl. Waste transport)

63 - Supporting and auxiliary transport services; travel agencies services

64 - Postal and telecommunications services

65 - Public utilities

70 - Real estate services

71 - Architectural, construction, engineering and inspection services

79 - Business services: law, marketing, consulting, recruitment, printing and security

80 - Education and training services

90 - Sewage, refuse, cleaning and environmental services

98 - Other community, social and personal services


CPV Codes

34990000 - Control, safety, signalling and light equipment

35000000 - Security, fire-fighting, police and defence equipment

39000000 - Furniture (incl. office furniture), furnishings, domestic appliances (excl. lighting) and cleaning products

42113390 - Fuel-gas systems

42122000 - Pumps

45000000 - Construction work

48421000 - Facilities management software package

50000000 - Repair and maintenance services

51000000 - Installation services (except software)

55300000 - Restaurant and food-serving services

55500000 - Canteen and catering services

55900000 - Retail trade services

60120000 - Taxi services

63700000 - Support services for land, water and air transport

64100000 - Post and courier services

65500000 - Meter reading service

70210000 - Residential property renting or leasing services

70330000 - Property management services of real estate on a fee or contract basis

71000000 - Architectural, construction, engineering and inspection services

71314000 - Energy and related services

79710000 - Security services

79993000 - Building and facilities management services

79993100 - Facilities management services

80500000 - Training services

90500000 - Refuse and waste related services

90600000 - Cleaning and sanitation services in urban or rural areas, and related services

90700000 - Environmental services

98000000 - Other community, social and personal services

Notice Value(s)

Tender Value
£20,000,000 £10M-£100M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
15 May 20259 months ago
Submission Deadline
Not specified
Future Notice Date
5 Nov 2025Expired
Award Date
Not specified
Contract Period
31 Mar 2027 - 31 Mar 2032 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Planning
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
NHS BUSINESS SERVICES AUTHORITY
Contact Name
Not specified
Contact Email
commercialservicesteam@nhsbsa.nhs.uk
Contact Phone
Not specified

Buyer Location

Locality
NEWCASTLE UPON TYNE
Postcode
NE15 8NY
Post Town
Newcastle upon Tyne
Country
England

Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC43 Tyneside
Delivery Location
Not specified

Local Authority
Newcastle upon Tyne
Electoral Ward
Lemington
Westminster Constituency
Newcastle upon Tyne Central and West

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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