Planning

Expression Of Interest : Barlby Road Home demonstrations and Home tutorial videos for the Royal Borough of Kensington and Chelsea

ROYAL BOROUGH OF KENSINGTON & CHELSEA

This public procurement record has 1 release in its history.

Planning

12 Aug 2025 at 15:05

Summary of the contracting process

The Royal Borough of Kensington & Chelsea is currently in the planning stage for a procurement process titled "Expression Of Interest: Barlby Road Home Demonstrations and Home Tutorial Videos." The project is set to enhance customer experience by providing personalised home demonstrations and QR code tutorial videos for 83 flats, including a mix of affordable, intermediate, and market rent options in a new build scheme on Barlby Road, London. The procurement, focused on services within the digital and housing sectors, invites expressions of interest by 19 August 2025. The budget for this initiative is approximately £95,000 and the contract period is planned from 2 February 2026 to 2 March 2026.

This tender presents substantial opportunities for businesses specialising in digital services, customer service solutions, and housing industry expertise. Companies skilled in creating high-quality digital content and customer engagement methods, particularly those with experience in the housing sector, would find this project ideal for showcasing their capabilities. The successful organisation will play a critical role in improving resident satisfaction in Kensington and Chelsea, making it a promising avenue for firms looking to expand their portfolio in public sector housing projects.

How relevant is this notice?

Notice Information

Notice Title

Expression Of Interest : Barlby Road Home demonstrations and Home tutorial videos for the Royal Borough of Kensington and Chelsea

Notice Description

The Royal Borough of Kensington and Chelsea (RBKC) seeks expressions of interest from suitably qualified and experienced organisations for personalised home demonstrations and videos with QR codes to 83 units varying between affordable, intermediate and market rent flats. The objective is to deliver enhanced customer service by detailed walkthrough home demonstrations with individual occupants and produce high quality QR code videos which can be accessible anytime for reference, thereby reducing customer call outs. Barlby Road New Homes scheme is a new build scheme at RBKC consisting of 83 units in total which include a mixture of one, two and three bed apartments spread across four blocks, and consists of a studio and a sports facility. For more information about this opportunity, please visit the Delta eSourcing portal at: https://www.delta-esourcing.com/tenders/UK-UK-London:-Digital-senders./6YB56K5735 To respond to this opportunity, please click here: https://www.delta-esourcing.com/respond/6YB56K5735

Planning Information

The Royal Borough of Kensington and Chelsea (RBKC) seeks expressions of interest from suitably qualified and experienced organisations for personalised home demonstrations and videos with QR codes to 83 units varying between affordable, intermediate and market rent flats. The objective is to deliver enhanced customer service by detailed walkthrough home demonstrations with individual occupants and produce high quality QR code videos which can be accessible anytime for reference, thereby reducing customer call outs. Barlby Road New Homes scheme is a new build scheme at RBKC consisting of 83 units in total which include a mixture of one, two and three bed apartments spread across four blocks, and consists of a studio and a sports facility.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-058672
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/048149-2025
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

30 - Office and computing machinery, equipment and supplies except furniture and software packages

32 - Radio, television, communication, telecommunication and related equipment

33 - Medical equipments, pharmaceuticals and personal care products

38 - Laboratory, optical and precision equipments (excl. glasses)

42 - Industrial machinery

44 - Construction structures and materials; auxiliary products to construction (except electric apparatus)

45 - Construction work

48 - Software package and information systems

63 - Supporting and auxiliary transport services; travel agencies services

70 - Real estate services

71 - Architectural, construction, engineering and inspection services

72 - IT services: consulting, software development, Internet and support

75 - Administration, defence and social security services

79 - Business services: law, marketing, consulting, recruitment, printing and security

85 - Health and social work services

92 - Recreational, cultural and sporting services

98 - Other community, social and personal services


CPV Codes

30121420 - Digital senders

30121430 - Digital duplicators

30122100 - Digital offset systems

30122200 - Digital offset equipments

30220000 - Digital cartography equipment

30221000 - Digital cadastral maps

30233152 - Digital versatile disc (DVD) reader and/or burner

30233153 - Compact disk (CD) and digital versatile disk (DVD) reader and/or burner

30234400 - Digital versatile disks (DVDs)

30237330 - Digital Audio Tape (DAT) cartridges

30237340 - Digital Linear Tape (DLT) cartridges

32270000 - Digital transmission apparatus

32324600 - Digital-TV boxes

32546000 - Digital switching equipment

32546100 - Digital switchboards

32552310 - Digital telephone exchanges

33111721 - Digital angiography devices

38651600 - Digital cameras

42141200 - Bearing housings

42967100 - Digital remote-control unit

44424000 - Meter-housing boxes and tape

44424100 - Meter-housing boxes

44617200 - Meter housings

45211200 - Sheltered housing construction work

48326100 - Digital mapping system

48480000 - Sales, marketing and business intelligence software package

48481000 - Sales or marketing software package

63120000 - Storage and warehousing services

63122000 - Warehousing services

70333000 - Housing services

71354100 - Digital mapping services

72212480 - Sales, marketing and business intelligence software development services

72212481 - Sales or marketing software development services

75123000 - Administrative housing services

79000000 - Business services: law, marketing, consulting, recruitment, printing and security

79340000 - Advertising and marketing services

79342000 - Marketing services

79342100 - Direct marketing services

79413000 - Marketing management consultancy services

79811000 - Digital printing services

85121271 - Home for the psychologically disturbed services

85141210 - Home medical treatment services

85141211 - Dialysis home medical treatment services

85142200 - Homeopathic services

85142400 - Home delivery of incontinence products

85312200 - Homedelivery of provisions

92224000 - Digital television

98513310 - Home-help services

Notice Value(s)

Tender Value
£95,000 Under £100K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
12 Aug 20253 months ago
Submission Deadline
Not specified
Future Notice Date
19 Aug 2025Expired
Award Date
Not specified
Contract Period
2 Feb 2026 - 2 Mar 2026 30 days
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Planning
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
ROYAL BOROUGH OF KENSINGTON & CHELSEA
Contact Name
Not specified
Contact Email
procurement@rbkc.gov.uk
Contact Phone
07890604826

Buyer Location

Locality
LONDON
Postcode
W8 7NX
Post Town
West London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI33 Kensington & Chelsea and Hammersmith & Fulham
Delivery Location
TLI London, TLI31 Camden and City of London, TLI4 Inner London - East, TLI5 Outer London - East and North East, TLI6 Outer London - South, TLI7 Outer London - West and North West

Local Authority
Kensington and Chelsea
Electoral Ward
Campden
Westminster Constituency
Kensington and Bayswater

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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