This public procurement record has 9 releases in its history.

Tender

24 Aug 2026 at 09:46

PlanningUpdate

26 Mar 2026 at 11:25

PlanningUpdate

16 Mar 2026 at 14:29

PlanningUpdate

25 Feb 2026 at 09:22

Planning

13 Feb 2026 at 11:03

PlanningUpdate

11 Feb 2026 at 20:17

PlanningUpdate

14 Oct 2025 at 13:02

Planning

12 Sep 2025 at 10:54

Planning

15 Apr 2025 at 15:42

Summary of the contracting process

The Government Commercial Agency is procuring a UK-wide framework for comprehensive employee benefits and occupational health services for public sector employers. The requirement supports employees’ physical, mental and financial wellbeing. Occupational health provision covers managed clinical support, health surveillance, workplace adjustments, referrals, physiotherapy, fitness assessments, drug and alcohol testing, neurodiversity assessments and related services. Employee assistance provision includes 24-hour mental health, counselling and emotional support through telephone, live chat, mobile applications and face-to-face sessions. Eyecare and hearing services include Display Screen Equipment eyesight tests, spectacles, lenses, colour vision examinations and hearing tests. Employee benefits include branded or standard online platforms, discounts, cashback, reward and recognition, technology and smartphone schemes, cycle-to-work, financial wellbeing, bereavement support, dental cover, gym memberships and wider wellbeing resources. Services will be delivered across the United Kingdom.

The process has reached tender: the buyer invited offers through an open procedure, with electronic submission allowed in English. Enquiries close on 15 September 2026 at 3pm and tenders close on 28 September 2026 at 3pm. The framework is planned to run from 4 March 2027 to 3 March 2029, with an option to extend to 3 March 2030. Its estimated value is £1,299,500,000 excluding VAT, or £1,559,400,000 including VAT. Seven lots cover managed occupational health and EAP, occupational health, employee assistance programmes, eyecare and hearing, managed employee benefits, a nil-cost benefits service and modular wellbeing services. Each lot is evaluated on 80% quality and 20% price. A 1% fee of the awarded value applies to suppliers. The framework is an open framework, with call-offs made with or without reopening competition.

This opportunity suits organisations that can deliver regulated occupational health, clinical, counselling, psychological, physiotherapy, eyecare, audiology or employee assistance services at public sector scale. It also suits providers of employee benefits platforms, discount and cashback schemes, reward and recognition, salary-sacrifice technology and smartphone schemes, cycle-to-work services, payroll giving, financial education, dental benefits, gym memberships and wider wellbeing support. Suppliers may bid for specialist modular services or provide integrated managed solutions across multiple employee wellbeing needs. Strong applicants will need demonstrable clinical and operational capacity, reliable national coverage, secure digital platforms, responsive 24-hour support and the ability to manage referrals, casework, health surveillance and workplace adjustments. Quality carries substantially more weight than price, so service design, accessibility, workforce capability, compliance and delivery assurance will be important. The open framework can create routes to future public sector call-off work, while the supplier fee affects commercial modelling.

How relevant is this notice?

Notice Title

Employee Benefits and Occupational Health Services

Notice Description

This framework is for the provision of comprehensive employee benefits and occupational health services. The framework is structured into two main divisions: Lot 1 (Occupational Health and Related Services) and Lot 2 (Employee Benefits and Services). The objective is to provide Public Sector employers with access to high quality, flexible, and legally compliant services designed to support and protect the physical, mental, and financial wellbeing of their workforces. Under Lots 1.1 to Lots 1.4, services are structured to provide a consistent, baseline standard of occupational health and eyecare/ hearing solutions that may cover, but will not be limited to: - Managed Service Occupational Health and Employee Assistance Programmes (EAP) - Occupational Health Services - Employee Assistance Programmes (EAP) - Eyecare and Hearing Services (including DSE eyesight tests, spectacles, and hearing checks) Under Lots 2.1 to Lots 2.3, suppliers will be required to provide Buyers' staff with access to a range of benefits, typically hosted via a secure, centrally branded Online Employee Benefits Platform that reflects the individual identity of each Buyer. Depending on the selected lot, this will include: - Employee discounts and automated cashback schemes - Reward and recognition (including physical/e vouchers and bespoke non financial e cards) - Technology and smartphone schemes (available as salary sacrifice, net pay deduction, or direct discount options) - Cycle to work schemes - Childcare vouchers / payroll giving - Wellbeing services (including financial wellbeing and education, bereavement services, dental cover, gym memberships, and online holistic wellbeing resources)

Lot Information

Occupational Health, EAP and Eyecare Managed Service

This Lot provides an integrated, fully managed service combining comprehensive occupational health clinical support with a 24/7 Employee Assistance Programme (EAP). It is designed for buyers looking for an all-in-one partner to manage referrals, health surveillance, workplace adjustments, EAP helplines, and digital wellness portals.

Renewal: The initial duration of the Framework is 24 months, with an option to extend for 12 months. GCA reserve the right to extend lots by varying durations.

Occupational Health

This Lot allows buyers to procure clinical occupational health services on an ad-hoc or modular basis. It includes individual services such as management referrals, workplace task-fitness assessments, health surveillance, physiotherapy, drug and alcohol testing, and neurodiversity assessments.

Renewal: The initial duration of the Framework is 24 months, with an option to extend for 12 months. GCA reserve the right to extend lots by varying durations.

Employee Assistance Programmes

This Lot focuses on providing 24/7/365 mental health, counselling, and emotional support services via phone, live chat, a mobile app, and face-to-face sessions. It encompasses clinical triage, therapeutic interventions (such as CBT), case management, whistleblowing support, and critical incident support.

Renewal: The initial duration of the Framework is 24 months, with an option to extend for 12 months. GCA reserve the right to extend lots by varying durations.

Eyecare & Hearing Services

This Lot covers sensory screening and health compliance solutions, primarily aligned with Display Screen Equipment (DSE) regulations. It includes the provision of mandatory DSE eyesight tests, lenses, and spectacles, alongside specialised task-based eye tests, colour vision exams, and hearing tests.

Renewal: The initial duration of the Framework is 24 months, with an option to extend for 12 months. GCA reserve the right to extend lots by varying durations.

Employee Benefits Managed Service

This Lot is a paid-for, comprehensively branded online benefits platform that reflects the individual corporate identity of each buyer. It provides employees with integrated access to mandatory discount schemes, reward and recognition vouchers, technology and smartphone salary sacrifice initiatives, and cycle-to-work programs.

Renewal: The initial duration of the Framework is 24 months, with an option to extend for 12 months. GCA reserve the right to extend lots by varying durations.

Employee Benefits Nil Cost Service

This Lot offers a zero-cost employee benefits platform with no platform fees charged to the buyer. It provides a standardised (unbranded) portal containing employee discount schemes, reward and recognition vouchers, and technology/smartphone purchase programs.

Renewal: The initial duration of the Framework is 24 months, with an option to extend for 12 months. GCA reserve the right to extend lots by varying durations.

Wellbeing Services

This Lot is a modular, pick-and-choose option enabling buyers to purchase specific, standalone wellbeing services without a full benefits platform. It includes targeted support for physical, mental, and financial health, such as financial education, bereavement services, dental cover, gym memberships, and holistic health cash plans

Renewal: The initial duration of the Framework is 24 months, with an option to extend for 12 months. GCA reserve the right to extend lots by varying durations.

Planning Information

Individual supplier engagement sessions will be taking place with existing suppliers throughout August/September 2025. Further supplier engagement will take place following these individual sessions and publication of the PME notice. If you wish to register interest in attending any future engagement sessions, please use the link here (https://docs.google.com/forms/d/e/1FAIpQLSdjDhwuN7Z4YgZBxJXdQd--wMJyxRGi942HPFaJnQSGFTppzg/viewform) to provide your information which CCS will use to supply you with further details once known. Details of any future engagement opportunities will be shared at https://www.crowncommercial.gov.uk/agreements/RM6400

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05036d
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/080167-2026
Current Stage
Tender
All Stages
Planning, Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

18 - Clothing, footwear, luggage articles and accessories

30 - Office and computing machinery, equipment and supplies except furniture and software packages

32 - Radio, television, communication, telecommunication and related equipment

33 - Medical equipments, pharmaceuticals and personal care products

34 - Transport equipment and auxiliary products to transportation

48 - Software package and information systems

66 - Financial and insurance services

72 - IT services: consulting, software development, Internet and support

75 - Administration, defence and social security services

79 - Business services: law, marketing, consulting, recruitment, printing and security

80 - Education and training services

85 - Health and social work services

92 - Recreational, cultural and sporting services

98 - Other community, social and personal services


CPV Codes

18530000 - Presents and rewards

30200000 - Computer equipment and supplies

32000000 - Radio, television, communication, telecommunication and related equipment

33185000 - Hearing aids

34000000 - Transport equipment and auxiliary products to transportation

48000000 - Software package and information systems

66000000 - Financial and insurance services

66113000 - Credit granting services

72260000 - Software-related services

75122000 - Administrative healthcare services

75310000 - Benefit services

75340000 - Child allowances

79211110 - Payroll management services

79414000 - Human resources management consultancy services

79630000 - Personnel services except placement and supply services

79633000 - Staff development services

79990000 - Miscellaneous business-related services

80500000 - Training services

80560000 - Health and first-aid training services

80561000 - Health training services

85100000 - Health services

85120000 - Medical practice and related services

85121000 - Medical practice services

85121240 - ENT or audiologist services

85121270 - Psychiatrist or psychologist services

85121281 - Ophthalmologist services

85130000 - Dental practice and related services

85140000 - Miscellaneous health services

85141200 - Services provided by nurses

85141220 - Advisory services provided by nurses

85142100 - Physiotherapy services

85147000 - Company health services

85160000 - Optician services

85300000 - Social work and related services

85312000 - Social work services without accommodation

85312300 - Guidance and counselling services

85312310 - Guidance services

85312320 - Counselling services

85312400 - Welfare services not delivered through residential institutions

92000000 - Recreational, cultural and sporting services

92600000 - Sporting services

98000000 - Other community, social and personal services

98300000 - Miscellaneous services

98330000 - Physical well-being services

98370000 - Funeral and related services

Notice Value(s)

Tender Value
£1,299,500,000 £1B-£10B
Lots Value
£1,299,500,000 £1B-£10B
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
24 Aug 20262 days ago
Submission Deadline
28 Sep 20262 months to go
Future Notice Date
5 Aug 2026Expired
Award Date
Not specified
Contract Period
4 Mar 2027 - 3 Mar 2029 2-3 years
Recurrence
2028-08-31

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
Government Commercial Agency
Additional Buyers

Crown Commercial Service

Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LIVERPOOL
Postcode
L3 9PP
Postcode Area
Liverpool
Country
England

Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD7 Merseyside
Small Region (ITL 3)
TLD72 Liverpool
Delivery Location
Not specified

Local Authority
Liverpool
Electoral Ward
City Centre North
Westminster Constituency
Liverpool Riverside

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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