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Employee Benefits and Occupational Health Services

Crown Commercial Service

This public procurement record has 11 releases in its history.

TenderUpdate

28 Sep 2026 at 12:22

UK4 - Tender Notice
TenderUpdate

27 Aug 2026 at 11:19

UK4 - Tender Notice
Tender

24 Aug 2026 at 09:46

UK4 - Tender Notice
PlanningUpdate

26 Mar 2026 at 11:25

UK1 - Pipeline Notice
PlanningUpdate

16 Mar 2026 at 14:29

UK1 - Pipeline Notice
PlanningUpdate

25 Feb 2026 at 09:22

UK1 - Pipeline Notice
Planning

13 Feb 2026 at 11:03

UK2 - Preliminary Market Engagement Notice
PlanningUpdate

11 Feb 2026 at 20:17

UK1 - Pipeline Notice
PlanningUpdate

14 Oct 2025 at 13:02

UK1 - Pipeline Notice
Planning

12 Sep 2025 at 10:54

UK2 - Preliminary Market Engagement Notice
Planning

15 Apr 2025 at 15:42

UK1 - Pipeline Notice
Summary of the contracting process

The Government Commercial Agency is buying a framework for employee benefits and occupational health services for public sector employers across the United Kingdom. It is divided between occupational health and related services, and employee benefits. Requirements include managed occupational health and employee assistance; clinical occupational health, such as referrals, health surveillance and physiotherapy; 24/7 mental health and counselling support; and eyesight and hearing tests. Benefits services range from branded or standard online portals for discounts, rewards, technology and cycle-to-work schemes to standalone wellbeing provision, including financial education, bereavement support, dental cover, gym memberships and health cash plans. The framework is intended to give public employers flexible services supporting staff physical, mental and financial wellbeing. Suppliers can pursue the service area matching their offer, from clinical provision to employee-benefit platforms and individual wellbeing products.

The buyer invited offers through an open procedure for an open framework, with contracts awarded through call-off competitions, with or without reopening competition. The framework is divided into seven lots: managed occupational health, occupational health, employee assistance programmes, eyecare and hearing, managed employee benefits, nil-cost employee benefits and wellbeing services. The stated total estimated value is £1,299,500,000 excluding VAT (£1,559,400,000 including VAT). Lot values excluding VAT range from £17,550,000 for eyecare and hearing to £474,500,000 for the nil-cost benefits platform. Each lot is initially scheduled to run from 4 March 2027 to 3 March 2029, with an option to extend by 12 months. The enquiry deadline was 15 September 2026 at 3pm; the submission deadline was 9 October 2026 at 3pm. Price accounts for 20% of evaluation and quality 80% on every lot.

The opportunity suits suppliers able to serve public sector employers across the UK, either through a broad integrated offer or specialist provision within one of the seven lots. Clinical occupational health providers may be relevant for referrals, fitness assessments, health surveillance, testing and physiotherapy; employee assistance providers for round-the-clock counselling, clinical triage, therapeutic interventions, case management and critical incident support; and opticians or hearing-service providers for workplace screening and compliance testing. Benefits-platform suppliers should be able to provide secure online access, with branded and standardised options, while benefit and wellbeing providers may fit discounts, rewards, salary-sacrifice schemes, financial education, dental cover, bereavement support or fitness services. The framework's scale and public-sector focus favour suppliers able to deliver consistent, flexible services, but the lot structure also offers routes for focused specialists.

How relevant is this notice?

Notice Information

Notice Title

Employee Benefits and Occupational Health Services

Notice Description

This framework is for the provision of comprehensive employee benefits and occupational health services. The framework is structured into two main divisions: Lot 1 (Occupational Health and Related Services) and Lot 2 (Employee Benefits and Services). The objective is to provide Public Sector employers with access to high quality, flexible, and legally compliant services designed to support and protect the physical, mental, and financial wellbeing of their workforces. Under Lots 1.1 to Lots 1.4, services are structured to provide a consistent, baseline standard of occupational health and eyecare/ hearing solutions that may cover, but will not be limited to: - Managed Service Occupational Health and Employee Assistance Programmes (EAP) - Occupational Health Services - Employee Assistance Programmes (EAP) - Eyecare and Hearing Services (including DSE eyesight tests, spectacles, and hearing checks) Under Lots 2.1 to Lots 2.3, suppliers will be required to provide Buyers' staff with access to a range of benefits, typically hosted via a secure, centrally branded Online Employee Benefits Platform that reflects the individual identity of each Buyer. Depending on the selected lot, this will include: - Employee discounts and automated cashback schemes - Reward and recognition (including physical/e vouchers and bespoke non financial e cards) - Technology and smartphone schemes (available as salary sacrifice, net pay deduction, or direct discount options) - Cycle to work schemes - Childcare vouchers / payroll giving - Wellbeing services (including financial wellbeing and education, bereavement services, dental cover, gym memberships, and online holistic wellbeing resources)

Lot Information

Occupational Health, EAP and Eyecare Managed Service

This Lot provides an integrated, fully managed service combining comprehensive occupational health clinical support with a 24/7 Employee Assistance Programme (EAP). It is designed for buyers looking for an all-in-one partner to manage referrals, health surveillance, workplace adjustments, EAP helplines, and digital wellness portals.

Renewal: The initial duration of the Framework is 24 months, with an option to extend for 12 months. GCA reserve the right to extend lots by varying durations.

Occupational Health

This Lot allows buyers to procure clinical occupational health services on an ad-hoc or modular basis. It includes individual services such as management referrals, workplace task-fitness assessments, health surveillance, physiotherapy, drug and alcohol testing, and neurodiversity assessments.

Renewal: The initial duration of the Framework is 24 months, with an option to extend for 12 months. GCA reserve the right to extend lots by varying durations.

Employee Assistance Programmes

This Lot focuses on providing 24/7/365 mental health, counselling, and emotional support services via phone, live chat, a mobile app, and face-to-face sessions. It encompasses clinical triage, therapeutic interventions (such as CBT), case management, whistleblowing support, and critical incident support.

Renewal: The initial duration of the Framework is 24 months, with an option to extend for 12 months. GCA reserve the right to extend lots by varying durations.

Eyecare & Hearing Services

This Lot covers sensory screening and health compliance solutions, primarily aligned with Display Screen Equipment (DSE) regulations. It includes the provision of mandatory DSE eyesight tests, lenses, and spectacles, alongside specialised task-based eye tests, colour vision exams, and hearing tests.

Renewal: The initial duration of the Framework is 24 months, with an option to extend for 12 months. GCA reserve the right to extend lots by varying durations.

Employee Benefits Managed Service

This Lot is a paid-for, comprehensively branded online benefits platform that reflects the individual corporate identity of each buyer. It provides employees with integrated access to mandatory discount schemes, reward and recognition vouchers, technology and smartphone salary sacrifice initiatives, and cycle-to-work programs.

Renewal: The initial duration of the Framework is 24 months, with an option to extend for 12 months. GCA reserve the right to extend lots by varying durations.

Employee Benefits Nil Cost Service

This Lot offers a zero-cost employee benefits platform with no platform fees charged to the buyer. It provides a standardised (unbranded) portal containing employee discount schemes, reward and recognition vouchers, and technology/smartphone purchase programs.

Renewal: The initial duration of the Framework is 24 months, with an option to extend for 12 months. GCA reserve the right to extend lots by varying durations.

Wellbeing Services

This Lot is a modular, pick-and-choose option enabling buyers to purchase specific, standalone wellbeing services without a full benefits platform. It includes targeted support for physical, mental, and financial health, such as financial education, bereavement services, dental cover, gym memberships, and holistic health cash plans

Renewal: The initial duration of the Framework is 24 months, with an option to extend for 12 months. GCA reserve the right to extend lots by varying durations.

Planning Information

Individual supplier engagement sessions will be taking place with existing suppliers throughout August/September 2025. Further supplier engagement will take place following these individual sessions and publication of the PME notice. If you wish to register interest in attending any future engagement sessions, please use the link here (https://docs.google.com/forms/d/e/1FAIpQLSdjDhwuN7Z4YgZBxJXdQd--wMJyxRGi942HPFaJnQSGFTppzg/viewform) to provide your information which CCS will use to supply you with further details once known. Details of any future engagement opportunities will be shared at https://www.crowncommercial.gov.uk/agreements/RM6400

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05036d
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/091388-2026
Current Stage
Tender
All Stages
Planning, Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

18 - Clothing, footwear, luggage articles and accessories

30 - Office and computing machinery, equipment and supplies except furniture and software packages

32 - Radio, television, communication, telecommunication and related equipment

33 - Medical equipments, pharmaceuticals and personal care products

34 - Transport equipment and auxiliary products to transportation

48 - Software package and information systems

66 - Financial and insurance services

72 - IT services: consulting, software development, Internet and support

75 - Administration, defence and social security services

79 - Business services: law, marketing, consulting, recruitment, printing and security

80 - Education and training services

85 - Health and social work services

92 - Recreational, cultural and sporting services

98 - Other community, social and personal services

CPV Codes

18530000 - Presents and rewards

30200000 - Computer equipment and supplies

32000000 - Radio, television, communication, telecommunication and related equipment

33185000 - Hearing aids

34000000 - Transport equipment and auxiliary products to transportation

48000000 - Software package and information systems

66000000 - Financial and insurance services

66113000 - Credit granting services

72260000 - Software-related services

75122000 - Administrative healthcare services

75310000 - Benefit services

75340000 - Child allowances

79211110 - Payroll management services

79414000 - Human resources management consultancy services

79630000 - Personnel services except placement and supply services

79633000 - Staff development services

79990000 - Miscellaneous business-related services

80500000 - Training services

80560000 - Health and first-aid training services

80561000 - Health training services

85100000 - Health services

85120000 - Medical practice and related services

85121000 - Medical practice services

85121240 - ENT or audiologist services

85121270 - Psychiatrist or psychologist services

85121281 - Ophthalmologist services

85130000 - Dental practice and related services

85140000 - Miscellaneous health services

85141200 - Services provided by nurses

85141220 - Advisory services provided by nurses

85142100 - Physiotherapy services

85147000 - Company health services

85160000 - Optician services

85300000 - Social work and related services

85312000 - Social work services without accommodation

85312300 - Guidance and counselling services

85312310 - Guidance services

85312320 - Counselling services

85312400 - Welfare services not delivered through residential institutions

92000000 - Recreational, cultural and sporting services

92600000 - Sporting services

98000000 - Other community, social and personal services

98300000 - Miscellaneous services

98330000 - Physical well-being services

98370000 - Funeral and related services

Notice Value(s)

Tender Value
£1,299,500,000 £1B-£10B
Lots Value
£1,299,500,000 £1B-£10B
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
28 Sep 20264 weeks ago
Submission Deadline
9 Oct 2026Expired
Future Notice Date
5 Aug 2026Expired
Award Date
Not specified
Contract Period
4 Mar 2027 - 3 Mar 2029 2-3 years
Recurrence
2028-08-31

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Crown Commercial Service
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LIVERPOOL
Postcode
L3 9PP
Postcode Area
Liverpool
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD7 Merseyside
Small Region (ITL 3)
TLD72 Liverpool
Delivery Location
Not specified
Local Authority
Liverpool
Electoral Ward
City Centre North
Westminster Constituency
Liverpool Riverside

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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